Technet
TechNet Partners is a private IT services company that provides enterprise-scale technology deployment, management, and maintenance across thousands of distributed locations in North America and the EU. It serves multi-site Retail, Hospitality, QSR, and corporate enterprise clients using its proprietary PROCENTER platform and a network of 3,000+ field technicians.
- Company typePrivate
- Founded2011
- HeadquartersCarlsbad, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Technet does
TechNet Partners, Inc. is a private, US-domiciled information technology services company headquartered in Carlsbad, California, founded in 2011 by Brian Schumann and Floyd Auten. The company provides enterprise-scale technology deployment, management, and maintenance services across distributed locations in North America and the European Union, primarily serving multi-site organizations in Retail & QSR, Hospitality & Entertainment, and Corporate & Enterprise, with additional exposure to Connected Communities, Industrial & Manufacturing, Financial Services, Healthcare, and Government.
The company's core differentiator is the PROCENTER platform, a proprietary operations system designed specifically for large-scale technology field services. PROCENTER handles intelligent technician matching based on skillset, certifications, and past performance; real-time dispatch-to-completion oversight; automated compliance and closeout documentation; performance scoring of technicians and contractors; and white-label branded execution. This platform sits atop a national network of 3,000+ skilled field technicians and supports a service catalogue spanning Managed Service Desk (24/7/365 remote support), Technology Field Services (break/fix and on-demand support), Plan & Design, Deploy & Manage, and Optimize & Support modules.
TechNet generates revenue through quote-based enterprise contracts with multi-year cadences, sold via direct enterprise field sales and an inside sales team. Revenue streams mix managed services (recurring IT support and network monitoring) with professional services (deployments, refreshes, break-fix, and maintenance). Customers include named brands such as Marriott International, with anonymized enterprise case studies spanning 70-site hospitality rollouts, 180-branch financial services infrastructure replacements, and 200+ site logistics deployments. The company reports 25,000+ service responses and a 160M+ infrastructure footprint under management, with a stated 94% first-call resolution rate.
Technet firmographics
Firmographics- Name
- Technet
- Legal name
- TECHNET PARTNERS, Inc.
- Website
- https://technetpartners.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- TechNet Partners is a private IT services company that provides enterprise-scale technology deployment, management, and maintenance across thousands of distributed locations in North America and the EU. It serves multi-site Retail, Hospitality, QSR, and corporate enterprise clients using its proprietary PROCENTER platform and a network of 3,000+ field technicians.
- Ownership category
- akta.pro rank
Technet industry classification
Industry- Product category
- IT Field Services & Managed Technology Deployments
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Network, Infrastructure & Data Center Integration (BPAEAAAK), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Infrastructure Outsourcing (IO) (BPAEAMAB)
Keywords
Where Technet is headquartered
LocationHeadquarters
- HQ city
- Carlsbad
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Technet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed Services: 24/7/365 IT support including Managed Service Desk providing remote support, network troubleshooting, and escalation management. Ongoing technology support, network monitoring, and break-fix response services generate recurring revenue from enterprise clients.
- Professional Services - Technology Deployments: Technology deployment services at scale including installations, rollouts, refreshes, and managed field services. Revenue generated through project-based engagements for enterprise technology deployments across multiple sites.
- Field Services and Maintenance: On-site technology services including break-fix incidents, on-demand support, preventive maintenance programs, site audits, documentation, legacy equipment decommissioning, and tech refresh strategies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise deployment projects |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Technet product offering
Product offeringCore offering
TechNet deploys, manages, and maintains enterprise technology systems across thousands of locations, combining a national network of 3,000+ skilled field technicians with its proprietary PROCENTER platform for intelligent technician matching, real-time oversight, and automated workflows. The offering spans managed service desk support, on-site break/fix and deployment services, network infrastructure design, multi-site technology rollouts, and ongoing optimization for industries including retail, hospitality, corporate, industrial, and connected communities.
Product overview
TechNet is an execution engine for enterprise technology deployments, offering a platform-plus-services architecture. The core offering combines the proprietary PROCENTER management platform with three integrated service modules: Managed Service Desk (24/7/365 IT support) and Technology Field Services (on-site break/fix and deployments) form the foundation, while Plan & Design, Deploy & Manage, and Optimize & Support represent layered service modules that address the full project lifecycle from strategy through ongoing optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Service Desk
Quantifiable outcome
- 94% first-call resolution rate
- +3 more outcomes
Companies that use Technet
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles1 record
Technet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Technet partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
Technet competitors and assessment
Company assessmentDirect peers
- Black Box: Black Box is a specialist in network infrastructure design, deployment, and managed services for multi-site enterprises, closely mirroring TechNet's structured cabling, network, and field-services model.
- Netsync Network Solutions: Netsync is an IT solutions integrator providing multi-site network deployment, managed services, and cloud infrastructure to enterprise and public-sector clients, closely aligned with TechNet's enterprise field services model.
- Ntiva: Ntiva is a managed IT services provider offering 24/7 service desk, field services, and infrastructure support to multi-location enterprises, comparable to TechNet's Managed Service Desk + Field Services combination.
- iT1 Source: iT1 Source is a mid-market IT solutions provider offering enterprise technology procurement, deployment, and managed services, comparable in size and customer mix to TechNet.
- Bluewave Technology Group: Bluewave is a technology advisory and deployment firm that procures, configures, and manages multi-site technology rollouts for enterprise customers, overlapping directly with TechNet's deployment and managed services offering.
- Stratosphere Networks: Stratosphere Networks is a managed IT services provider offering service desk, network monitoring, and on-site field support, competing in the same SMB-to-enterprise managed services segment as TechNet.
Broad incumbents
- Computacenter: Computacenter is a large European-headquartered IT infrastructure services provider offering enterprise deployment, managed services, and technology lifecycle support across geographies similar to TechNet's NA/EU coverage.
- CDW: CDW is a large, public IT solutions and services provider offering hardware, software, and multi-site deployment services to enterprise and mid-market clients, directly overlapping with TechNet's enterprise technology deployment and managed services.
- Connection (Connection Enterprise Solutions): Connection is a public IT solutions provider delivering enterprise hardware, software, and configuration/deployment services, competing with TechNet for multi-site technology rollouts and lifecycle management.
- Insight Enterprises: Insight is a global IT solutions integrator providing hardware procurement, deployment, and managed services across enterprise accounts, comparable to TechNet's multi-site rollouts and ongoing support model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Technet social profiles
Digital presenceTechnet compliance and trust
Trust signalCompliance2 records
Technet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Technet leadership team
Management profileNumber of profiles
Profiles1 record
Technet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Technet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Technet
What does Technet do?
TechNet deploys, manages, and maintains enterprise technology systems across thousands of locations, combining a national network of 3,000+ skilled field technicians with its proprietary PROCENTER platform for intelligent technician matching, real-time oversight, and automated workflows. The offering spans managed service desk support, on-site break/fix and deployment services, network infrastructure design, multi-site technology rollouts, and ongoing optimization for industries including retail, hospitality, corporate, industrial, and connected communities.
Is Technet a public or private company?
Technet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Technet founded?
Technet was founded in 2011. It employs 51 to 100 people.
Where is Technet based?
Technet is headquartered in Carlsbad, United States, in the North America region.
How does Technet make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services - Technology Deployments and field Services and Maintenance.
Who are Technet's main competitors?
Direct peers on record are Black Box, Netsync Network Solutions, Ntiva, iT1 Source, Bluewave Technology Group and Stratosphere Networks. Broad incumbents are Computacenter, CDW, Connection (Connection Enterprise Solutions) and Insight Enterprises.
Does Technet have an API?
No public API is recorded for Technet.
What industry is Technet in?
Technet's product category is IT Field Services & Managed Technology Deployments. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAAAK, Network, Infrastructure & Data Center Integration. Its NAICS code is 541513 and its SIC code is 7373.