GovQA
- Company typePrivate
- Founded2002
- HeadquartersWoodridge, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
GovQA firmographics
Firmographics- Name
- GovQA
- Legal name
- Granicus
- Website
- https://GovQA.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
GovQA industry classification
Industry- Product category
- Government Records Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industry
- Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)
Keywords
Where GovQA is headquartered
LocationHeadquarters
- HQ city
- Woodridge
- HQ country
- United States
- HQ region
- North America
Markets served
GovQA business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Cloud-based software subscription model for public records request management. The product is part of Granicus Operations Cloud platform, suggesting a subscription-based recurring revenue structure with annual or multi-year contract terms typical for government software procurement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise government licensing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
GovQA product offering
Product offeringCore offering
GovQA provides a cloud-based SaaS platform for public records request management targeted at government agencies. The software handles the full lifecycle of records requests including smart intake, vetting, gathering, review, redaction, release, and reporting, with workflow automation to ensure compliance with public records laws such as FOIA. The product is part of the broader Granicus Operations Cloud platform and is sold to state, local, federal, education, and special district government customers.
Product overview
GovQA (now branded as Records Request Management) is a flagship product within the Granicus Operations Cloud platform—a unified platform for public sector organizations. Records Request Management serves as the core product for public records request management, while the broader Operations Cloud encompasses related operational products including Service Request Management (govService, OneView), Forms & Workflow (OpenForms), Permitting & Licensing solutions (AMANDA, SmartGov), Land & Official Records (govRecords), and Boards and Commissions management. Additional related products span Engagement Cloud (govDelivery communications, EngagementHQ sentiment), Websites & CMS (govAccess, OpenCities, Intranet), and Video solutions. The platform serves local government, state government, federal government, education, special districts, destinations, and elected officials.
Differentiator
Problem solved
Functional benefit
Products and services
- Records Request Management (GovQA) Cloud-based SaaS platform for managing public records requests across all departments and request types in government agencies. Provides smart intake and vetting, records gathering, review, redaction, release, and reporting with workflow automation tools for FOIA and public records compliance.
- Records Request Management Legal Suite (GovQA Legal) Legal-focused extension of GovQA's records request management product, designed for legal department workflows and compliance requirements.
Quantifiable outcome
- Reduces public records request volume by 20-60% through automated request deflection and merging
- +2 more outcomes
Companies that use GovQA
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles6 records
GovQA technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature5 records
GovQA partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
GovQA competitors and assessment
Company assessmentBroad incumbents
- Granicus: Granicus is the parent company that acquired GovQA and now offers it as part of its Government Experience Cloud. Granicus is the broader incumbent platform with communications, engagement, service request, and permitting products targeting the same state/local government buyers.
- CivicPlus: CivicPlus is an established govtech platform offering websites, citizen request management, agendas, and (via NextRequest) records request software to local governments, directly overlapping GovQA's buyer base and product categories.
- Tyler Technologies: Tyler Technologies is a large public-sector software provider serving courts, schools, and local governments with ERP, document management, and records solutions; it competes broadly for government technology budgets and overlaps with GovQA via public records and document management capabilities.
Emerging players
- Zencity: Zencity provides AI-driven resident feedback and sentiment analytics for local governments, an adjacent category within Granicus's Engagement Cloud; it competes for technology budget allocation with GovQA's records-request workflow at the same agencies.
- Accela: Accela provides a government civic platform spanning permitting, licensing, and code enforcement; while not focused on records requests, it competes for the same Operations Cloud wallet at the municipal and county level.
- OpenGov: OpenGov provides modern cloud software for state and local governments across budgeting, procurement, and permitting, increasingly extending into transparency and records workflows; it competes with GovQA for budget allocation within the same government technology stack.
- FOIA Machine: FOIA Machine is an open-source public records request tool used by journalists and some smaller agencies; it represents the low-cost alternative end of the spectrum and a potential threat for budget-constrained smaller municipalities that might otherwise consider GovQA.
Direct peers
- JustFOIA: JustFOIA is a direct SaaS competitor providing FOIA and public records request management for municipalities, counties, and law enforcement agencies, targeting the same buyer (records custodians, city clerks, legal counsel) with comparable workflow automation.
- NextRequest (CivicPlus): NextRequest is a direct competitor to GovQA in public records request management for government agencies; now owned by CivicPlus, it offers similar FOIA/public records intake, routing, and redaction functionality and competes head-to-head for state and local government contracts.
- GovOS: GovOS provides public records, land records, and compliance software to local governments, overlapping directly with GovQA's records request management footprint and competing for the same municipal and county customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
GovQA social profiles
Digital presenceGovQA compliance and trust
Trust signalCompliance4 records
GovQA financial estimates
Financial estimateRevenue estimate
Valuation estimate
GovQA leadership team
Management profileNumber of profiles
Profiles4 records
GovQA funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GovQA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GovQA
What does GovQA do?
GovQA provides a cloud-based SaaS platform for public records request management targeted at government agencies. The software handles the full lifecycle of records requests including smart intake, vetting, gathering, review, redaction, release, and reporting, with workflow automation to ensure compliance with public records laws such as FOIA. The product is part of the broader Granicus Operations Cloud platform and is sold to state, local, federal, education, and special district government customers.
Is GovQA a public or private company?
GovQA is a private company. It is classified as venture growth investor backed and is currently operating.
When was GovQA founded?
GovQA was founded in 2002. It employs 101 to 250 people.
Where is GovQA based?
GovQA is headquartered in Woodridge, United States, in the North America region.
How does GovQA make money?
One revenue line is on record: saaS Subscription.
Who are GovQA's main competitors?
Broad incumbents on record are Granicus, CivicPlus and Tyler Technologies. Emerging players are Zencity, Accela, OpenGov and FOIA Machine. Direct peers are JustFOIA, NextRequest (CivicPlus) and GovOS.
Does GovQA have an API?
No public API is recorded for GovQA.
What industry is GovQA in?
GovQA's product category is Government Records Management Software. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of HDABAHAI, Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC). Its NAICS code is 518 and its SIC code is 7372.