Name

Eyecarelive

Legal name

Visibly, Inc.

Website

https://eyecarelive.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Telehealth Eye Care

NAICS

Offices of Optometrists (62132), Optical Goods Retailers (45613)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Ophthalmology & Vision Telemedicine Platforms (HLALAGAL)

Keywords

• Telehealth eye care
• Online vision tests
• Telemedicine optometry
• E-prescription services
• Dry eye consultations

Headquarters

HQ city

Santa Clara

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telehealth Consultation Fees: Direct patient payments for video consultations with optometrists/ophthalmologists. Patients pay per visit with option to submit invoices for insurance reimbursement.
2. E-commerce - Contact Lenses: Online contact lens store where patients can purchase prescribed contact lenses. Partners with ABB Optical Group for fulfillment and inventory.
3. Provider Platform Subscription: Eye care providers pay for access to digital vision care platform with telemedicine, remote exams, and patient wellness tools.
4. Prescription Renewal Services: Online prescription renewal for eyeglasses and contact lenses at $25 per renewal.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Eyecarelive runs a HIPAA-compliant digital eye health platform that delivers online FDA-registered vision tests, video visits with board-certified optometrists and ophthalmologists, prescription renewals, dry eye consultations, and a SureScripts-certified e-prescribing workflow. For eye care providers, it offers LIVEonDemand, a tele-optometry platform with EMR integration and an on-demand network of licensed eye care professionals.

Product overview

EyecareLive operates as a unified digital eye health platform offering a portfolio of interconnected products: the core Digital Eye Health Platform serves as the foundation, enabling video visits, online vision tests, and e-prescriptions. The LIVEonDemand service provides on-demand consumer access to eye care providers, while the Tele-Optometry Platform serves B2B eye care practices with remote exam capabilities. Supporting modules include E-Prescribe (SureScripts certified), an Online Contact Lens Store (integrated with ABB Optical Group), and the Doctor Portal/Patient Portal for clinical workflows and appointment management. The platform is exclusively designed for eye care with HIPAA compliance, serving both direct consumers and eye care provider practices.

Differentiator

Problem solved

Functional benefit

Brands

• LIVEonDemand: On-demand telehealth service connecting patients with eye care providers through EyecareLive's platform.
• Dry Eye Store

Products and services

• Online Vision Test FDA-registered, two-device online vision test that allows adult consumers in the U.S. to obtain a prescription for glasses or contact lenses without an in-person eye exam, taken via a web or mobile experience.
• Video Visits HIPAA-compliant video consultations with board-certified optometrists and ophthalmologists for general eye care concerns, including dry eye, prescription renewal evaluations, and follow-up visits.
• Prescription Renewal Online service that enables existing patients to renew their glasses or contact lens prescriptions through the Eyecarelive platform, integrated with SureScripts-certified electronic prescribing.
• Dry Eye Consultation Specialty telehealth consultation for consumers experiencing dry eye symptoms, paired with access to the platform's dry eye product store for ongoing self-care.
• LIVEonDemand B2B tele-optometry platform for eye care providers and optical practices, offering remote eye exam capability, EMR integration, and on-demand access to a network of licensed optometrists and ophthalmologists.
• Amsler Grid Test Standalone online screening test that helps users detect visual distortion associated with macular degeneration, available directly to consumers through the Eyecarelive platform.
• Contact Lens Store Online retail storefront for purchasing contact lenses, integrated with the platform's prescription and renewal services so users can buy lenses after completing a valid online vision test or renewal.
• Dry Eye Store Online retail storefront for dry eye products (artificial tears, eyelid cleansers, etc.), offered to consumers following a dry eye consultation on the platform.
• E-Prescribe SureScripts-certified electronic prescribing capability that lets platform providers issue glasses and contact lens prescriptions directly to pharmacies and retailers, integrated with EMRs.

Quantifiable outcome

• 40%+ of patients seeking eye care in urgent care/ER receive inaccurate diagnosis
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Visibly, Inc.coreOthersEyecareLive is a subsidiary/brand of Visibly, Inc., a healthcare tech company. In September 2025, Visibly Inc. acquired Easee ASA to expand its digital eye care portfolio. EyecareLive operates as part of Visibly's portfolio of telehealth eye care solutions.
• ABB Optical GroupcoreStrategic or Co-development PartnerPartnership with ABB Optical Group for contact lens e-commerce. The contact lens store allows patients to purchase prescribed contact lenses directly from their doctor through the application where insurance benefits can be applied. ECPs receive credit for sales, can set retail prices, and retain profits.
• Allergan Eye CareminorStrategic or Co-development PartnerPartnership to offer telemedicine options for chronic dry eye patients. EyecareLive provides the telemedicine platform while Allergan offers related eye care products.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Warby Parker: Warby Parker offers an online vision test and prescription renewal for glasses and contacts, paired with a direct-to-consumer eyewear retail experience. EyecareLive operates in the same online vision test / Rx renewal space, often referenced as a comparable consumer-facing vision telehealth option.
• 1-800 Contacts: 1-800 Contacts is the largest online contact lens retailer in the US and provides online contact lens prescription renewal through its online vision test. EyecareLive's contact lens e-commerce, Rx renewal, and prescription issuance product overlap directly with this offering.
• Visibly (formerly Opternative): Visibly is the parent company of EyecareLive and operates an overlapping portfolio of online vision tests and telehealth eye care solutions under the govisibly.com domain. The two products share technology, regulatory positioning (FDA-registered online vision tests), and overlapping patient funnels.

Emerging players

• Simple Contacts: Simple Contacts provides online contact lens prescription renewal and direct-to-consumer contact lens ordering. It overlaps with EyecareLive's Rx renewal and contact lens e-commerce modules, though with a narrower product surface focused on contacts only.

Broad incumbents

• Ro: Ro is a large DTC telehealth platform operating across men's health, women's health, fertility, skincare, and increasingly specialty verticals. Its bundled pricing, insurance handling, and brand reach make it a meaningful competitive threat in any consumer-facing telehealth category EyecareLive targets.
• Hims & Hers Health: Hims & Hers operates one of the highest-scaled direct-to-consumer telehealth platforms with multi-specialty offerings and significant marketing spend. EyecareLive is exposed to potential category expansion by Hims & Hers into vision care, given its broad telehealth playbook.
• K Health: K Health is a venture-backed AI-driven telehealth platform serving primary care, mental health, and chronic conditions through a direct-to-consumer app. It represents the broader DTC telehealth model EyecareLive competes against for consumer mindshare and payer attention.
• Teladoc Health: Teladoc Health operates one of the largest enterprise-focused telehealth platforms, including specialty telemedicine segments. Its enterprise sales motion into provider networks competes with EyecareLive's B2B sales into optometry and ophthalmology practices.
• LensCrafters: LensCrafters is a national optical retailer increasingly integrating digital tools (online appointment booking, virtual try-on, in-store digital refraction). Its brand, retail footprint, and parent (EssilorLuxottica) make it a broad competitor for both consumer eye care and provider-side platforms.

Others

• ABB Optical Group: ABB Optical Group is a major optical distribution partner to EyecareLive, supplying the contact lens e-commerce inventory and fulfilling orders. As a strategic partner/distributor in the optical value chain, it is comparable as a channel ecosystem participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCyL6fMXZp6Bp9ThsjOdbuAA
• Xx.com/thecooldoctors
• Facebookfacebook.com/EyecareLive

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eyecarelive