Albany ENT & Allergy Services

What Albany ENT & Allergy Services does

Albany ENT & Allergy Services, P.C. is a private, physician-owned multi-specialty otolaryngology practice operating in New York's Capital Region. Founded in 1977 and headquartered at 123 Everett Road, Albany, with a second site in Clifton Park opened in 2021 and a planned third location in Saratoga Springs, the practice employs approximately 45+ clinical providers, including 12 physicians, 20+ physician assistants, 12 audiologists, and one speech-language pathologist. It serves adult and pediatric patients across ear, nose, and throat disorders, allergy and sinus disease, audiology and hearing services, sleep apnea (including Inspire upper airway stimulation), voice and swallowing disorders, ENT urgent care, and outpatient surgery with on-site CT imaging.

The practice's service platform integrates multiple specialty departments under one clinical umbrella and is supported by a modern technology stack: Luma Health's Operational AI platform powers patient scheduling, referral management, autonomous conversational agents for phone and text interactions, and document-flow automation for intake; Medfusion provides the patient portal; InstaMed handles patient payments; and Amptify delivers app-based auditory rehabilitation as an adjunct to hearing aid services. Clinical operations include an outpatient surgery center, allergy immunotherapy (shots and sublingual drops), advanced in-office procedures (balloon sinuplasty, Propel and Sinuva sinus implants, Vivaer, LATERA, RhinAer, ClariFix), and over-the-counter hearing aid dispensing.

Commercially, Albany ENT operates a fee-for-service professional services revenue model billed through insurance, supplemented by retail hearing aid sales, cash-pay aesthetics via the FACE Saratoga sub-brand launched in 2025, and ancillary surgical and imaging revenue. Go-to-market combines direct patient self-scheduling, a dedicated physician referral portal, content marketing through an educational blog, and regional PR/earned media. The practice has no identified parent company, no external private equity or venture capital ownership, and is led by President and CEO Dr. Gavin Setzen, with Drew Franklin as Chief Strategy Officer.

Name

Albany ENT & Allergy Services

Legal name

Albany ENT & Allergy Services, P.C.

Website

https://albanyentandallergy.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Albany ENT & Allergy Services is a private, physician-owned multi-specialty otolaryngology practice in New York's Capital Region, serving adult and pediatric patients with ear, nose, throat, allergy, sinus, audiology, sleep apnea, and speech services across two clinical locations with a third planned.

Ownership category

akta.pro rank

Product category

Otolaryngology and Allergy Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

General Otolaryngology (ENT) (HLAKAMAA)

akta.pro secondary industries

Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI), Sleep Surgery & Snoring (ENT) (HLAKAMAH), Otology & Neurotology (Ear/Hearing/Balance) (HLAKAMAC), Facial Plastic & Reconstructive Surgery (ENT) (HLAKAMAG), Allergy & Immunology Clinics (HLAKAAAA), Pediatric Otolaryngology (HLAKAMAB)

Keywords

• Otolaryngology services
• Allergy treatment
• Audiology services
• Hearing healthcare
• ENT urgent care

Headquarters

HQ city

Albany

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Clinical Services Revenue: Fee-for-service healthcare revenue generated from patient consultations, procedures, and treatments across ENT, allergy, audiology, and speech pathology specialties

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Albany ENT & Allergy Services is a multi-specialty otolaryngology practice delivering diagnosis, medical treatment, and surgery for ear, nose, throat, allergy, sinus, hearing, balance, sleep, voice, and swallowing conditions in adults and children across two Capital Region locations. The practice also offers the FACE Saratoga facial plastic surgery and aesthetics sub-brand and integrates digital scheduling and AI-driven patient intake tools.

Product overview

Albany ENT & Allergy Services is a comprehensive otolaryngology practice offering a unified multi-specialty platform combining ENT, audiology, allergy, sinus, sleep, and speech-language pathology services. The practice operates from two locations (Albany and Clifton Park, NY) and provides the full continuum of ear, nose, and throat care including surgical procedures, diagnostic imaging (CT), and outpatient surgery. Additional specialized services include Inspire implant therapy for sleep apnea, balloon sinuplasty, Propel and Sinuva sinus implants, and the FACE Saratoga facial plastic surgery sub-brand. The practice integrates Luma Health's Operational AI platform for patient scheduling, intake automation, and conversational AI for phone interactions, and offers Amptify digital hearing health programs as an adjunct to hearing aid services.

Differentiator

Problem solved

Functional benefit

Brands

• FACE Saratoga: Aesthetics center and facial plastic surgery services operated by Albany ENT & Allergy Services.

Products and services

• Ear, Nose & Throat Services

Quantifiable outcome

• 200+ Inspire implant procedures completed for sleep apnea treatment
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature2 records

Partnerships

Five partnerships are on record, tiered supporting, core and flagship.

• AmptifysupportingTechnology or IntegrationAmptify's hearing health platform provides app-based hearing rehabilitation including auditory training, cognitive skill development, and virtual counseling to extend patient care beyond office visits. Available via iOS, Android, and web browsers.
• Luma HealthcoreTechnology or IntegrationLuma Health provides patient scheduling and intake platform enabling digital appointment booking, patient forms, and referral management across the practice's two locations.
• FACE SaratogasupportingStrategic or Co-development PartnerFACE Saratoga aesthetics center and facial plastic surgery practice launched as a collaborative venture within Albany ENT's facilities, bringing Dr. Hannah Morrin on board to provide aesthetic services.
• National Institutes of Health (NIH)flagshipStrategic or Co-development PartnerAlbany ENT & Allergy Services participates in a NIH grant study, undertaking leadership role in clinical research advancing hearing loss restoration and other otolaryngology treatments.
• Inspire Medical SystemssupportingTechnology or IntegrationMilestone partner for Inspire upper airway stimulation procedures, having completed 200+ procedures for obstructive sleep apnea treatment.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Emerging players

• Privia Health Group: Multi-specialty medical group enablement platform serving independent practices. Comparable to the physician-owned, technology-enabled, multi-site specialty group model Albany ENT represents, with overlap in payer-agnostic practice support and growth infrastructure.

Direct peers

• The Centers for Advanced ENT Care: Large multi-location ENT and allergy practice in the Mid-Atlantic. Direct peer offering otolaryngology, audiology, allergy, and facial plastic surgery services in a physician-led, multi-site model.
• ENT and Allergy Associates (ENTA): Large independent multi-specialty ENT and allergy practice with 40+ office locations across New York, New Jersey, and Connecticut. Closest direct peer to Albany ENT by service mix, scale of clinical team, and physician-owned independent model.
• Aspire Allergy & Sinus: PE-backed allergy, sinus, and ENT clinic network headquartered in Texas. Overlaps directly with Albany ENT's allergy, sinus, and ENT urgent care service lines and represents a capital-backed expansion model in the same specialty.
• Elevate ENT Partners: PE-backed platform consolidating ENT and allergy practices across the U.S. Operates partner practices in multiple states with a multi-specialty ENT model directly comparable to Albany ENT's offering.
• Charlotte Eye Ear Nose & Throat Associates (CEENTA): One of the largest independent ENT and ophthalmology specialty practices in the Southeast. Comparable in scale of providers, breadth of subspecialty services, and audiology/hearing aid retail integration.

Broad incumbents

• Schweiger Dermatology Group: PE-backed multi-site specialty medical group with strong New York presence. Analogous operating model - physician-led, multi-site, technology-enabled specialty group - to Albany ENT's broader growth and consolidation profile.
• Albany Med Health System: Dominant academic health system serving the Capital Region, employing ENT and allergy physicians and operating a large referral network. Primary regional incumbent against which Albany ENT competes for patients, referrals, and specialist talent.

Others

• Inspire Medical Systems: Manufacturer of the Inspire upper airway stimulation system used in Albany ENT's sleep apnea treatment. Strategic technology partner and ecosystem player; the practice is a high-volume Inspire implant site (200+ procedures).
• Amptify: Digital hearing health platform offering app-based auditory training and counseling. Active technology partner integrated with Albany ENT's audiology service line; adjacent rather than competitive.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/albent_allergy
• Facebookfacebook.com/albanyENTallergy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Albany ENT & Allergy Services