What AVM Cloud does

AVM Cloud Sdn Bhd is a Malaysian enterprise cloud computing service provider founded in 2010 and headquartered in Subang Jaya, Selangor. As a 60%-owned subsidiary of TIME dotCom Berhad (acquired January 2021), it operates as the cloud pillar of the parent's "3Cs" group strategy (Connectivity, Cybersecurity, Cloud), leveraging TIME's network backbone and co-locating with IGS Sdn Bhd's cybersecurity offering. The company serves Malaysian enterprises in BFSI, conglomerates, fast-food chains, and government verticals with a portfolio spanning Virtual Private Cloud, Enterprise Private Cloud, Cloud-in-a-Box (on-premise OPEX appliance), Sovereign Cloud, hybrid data protection (AVM Cloud Fusion / Fusion 2.0), managed services (AVM Enforce), container orchestration on VMware Tanzu, and a broad network/security/peripheral stack. The underlying platform is built exclusively on VMware technology — AVM Cloud was named VMware by Broadcom's Premier VCSP partner in May 2024, the first in Malaysia and one of only four globally certified for VMware License Portability.

The business model is B2B subscription cloud infrastructure with quote-based enterprise contracts, multi-year terms, and monthly recurring billing. Revenue streams include Infrastructure-as-a-Service (compute, storage, networking), Disaster Recovery-as-a-Service, managed services (firewall/WAF/LB, OS/backup/DR, cybersecurity, TAM), co-location, license subscriptions, and container/Kubernetes services. Pricing is not publicly listed; all engagements go through direct sales, partner resellers, or Technical Account Managers. Distribution is single-country domestic via the AVM Cloud website, formal partner program, and TAM-led relationship management. Operational scale is anchored by a Tier 3 data centre footprint with three multi-availability zones in Malaysia, 24x7x365 support, more than 100 technical certifications across the team, and a cumulative 5,000+ VMs migrated.

Key differentiators are regulatory and structural rather than technological. The VMware Sovereign Cloud Provider certification and PDPA-aligned operating model position AVM Cloud as the default choice for Malaysian enterprises with strict data residency requirements — particularly BFSI and government. SAP-certified operations capabilities (April 2022) extend credibility into enterprise ERP hosting. Headcount of 51-100 and a single-country focus constrain scale economics but also concentrate expertise and limit operational drag. The strategic profile is one of a niche, regulation-advantaged incumbent rather than a broad-market challenger to hyperscalers.

Name

AVM Cloud

Legal name

AVM Cloud Sdn Bhd

Website

https://avmcloud.net

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

AVM Cloud is a Malaysian enterprise cloud computing provider and TIME dotCom subsidiary, offering VMware-based private, hybrid, and sovereign cloud, DRaaS, managed services, and container orchestration primarily to BFSI, government, conglomerate, and multi-outlet customers in Malaysia.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Hybrid Cloud Migration, Modernization & Integration (HDABAMAH), Cloud Security Services (Posture Mgmt, Workload Protection) (BPAKAHAK)

Keywords

• Cloud infrastructure services
• Managed cloud hosting
• Disaster recovery services
• Private cloud solutions
• Sovereign cloud Malaysia

Headquarters

HQ city

Selangor

HQ country

Malaysia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. Infrastructure-as-a-Service (IaaS): Compute, storage, and network resources sold as subscription-based services. Customers subscribe to Virtual Private Cloud, Dedicated Host, or other compute services with vCPU/vRAM configurations. Revenue is recurring, driven by resource consumption tiers and committed usage.
2. Disaster Recovery-as-a-Service (DRaaS): Backup, replication, snapshot, and DR services including STD DR compute resources, Replication Service, Backup Capacity, and AVM Cloud Fusion products. Sold as subscription add-ons to cloud infrastructure customers or standalone managed services.
3. Managed Services: AVM Enforce suite covering managed firewall/WAF/load balancer, managed OS/backup/DR, TAM, cybersecurity, and data transfer. Provides recurring managed service revenue with offloading of IT operational responsibilities from customers.
4. Co-Location Services: Full rack or partial rack co-location services for customers with their own physical equipment. Includes Smart Hand services for break-fix support. One-time setup plus recurring co-location fees.
5. License Subscription: Server OS and MS SQL database licenses sold as subscriptions alongside compute resources. Offers enterprise, standard, web, and express editions of MS SQL with varying vCPU and vRAM configurations.
6. Container & Kubernetes Services: AVM Container Orchestrator (ACO) based on VMware Tanzu Kubernetes, with mandatory starter pack and scalable worker node additions. Recurring subscription revenue from container orchestration services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

AVM Cloud delivers Infrastructure-as-a-Service and Disaster Recovery-as-a-Service on a VMware-based private and hybrid cloud platform hosted in a Tier 3 Malaysian data centre across three availability zones. Core offerings include Virtual Private Cloud, Enterprise Private Cloud, Cloud-in-a-Box on-premise private cloud, AVM Cloud Fusion hybrid data protection, Sovereign Cloud, AVM Container Orchestrator (Kubernetes/Tanzu), and the AVM Enforce suite of managed security, backup, and IT operations services. Revenue is generated primarily through monthly subscription contracts with custom enterprise pricing.

Product overview

AVM Cloud is a Malaysian cloud computing service provider offering a comprehensive portfolio of cloud solutions. The core offerings include Virtual Private Cloud, Enterprise Private Cloud, Cloud-in-A-Box, and Sovereign Cloud as foundational infrastructure-as-a-service products. The company provides AVM Cloud Fusion and Fusion 2.0 for hybrid cloud data protection, alongside container services via AVM Container Orchestrator and Enterprise Kubernetes Services based on VMware Tanzu. The product portfolio spans compute (STD/HI-MEMORY/DR vCPU/vRAM, Dedicated Host, RDS), storage (Tier 0/1/2 Disk, S3 Object Storage, NFS Disk), connectivity (DDoS Protection, Internet Bandwidth, L2 Link), and network & security services (WAF, SSL VPN, Fortigate Firewall, Global Load Balancing). Additional offerings include co-location, data protection, analytics, managed services (AVM Enforce), license subscriptions, marketplace applications, and digital workspace solutions. Built on VMware technology as premier Broadcom VCSP partner.

Differentiator

Problem solved

Functional benefit

Brands

• AVM Cloud Fusion: A hybrid cloud data protection solution which backs up and replicates data and systems on-premises to AVM Cloud.
• AVM Cloud Fusion 2.0
• Cloud-in-A-Box
• AVM Container Orchestrator (ACO)
• AVM Enforce
• Enterprise Private Cloud
• AVM Insight Analytics
• AVM Smart Shuttle

Products and services

• Virtual Private Cloud (VPC)
• Enterprise Private Cloud (EPC)
• Cloud-in-a-Box (CiaB)
• AVM Cloud Fusion (and Fusion 2.0 / Lite Edition)
• Sovereign Cloud
• AVM Container Orchestrator (ACO) / Enterprise Kubernetes Services
• AVM Enforce Managed Services
• Co-Location Services (Full / Partial Rack, Smart Hand)
• Data Protection (Backup, Snapshot, Replication)
• AVM Insight Analytics
• License Subscription (Server OS, MS SQL)
• Digital Workspace (Remote Desktop / Virtual Desktop)
• Cloud Resilience

Quantifiable outcome

• 5000+ Virtual Machines migrated to AVM Cloud infrastructure
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Five partnerships are on record, tiered core, supporting and minor.

• VMware by BroadcomcoreTechnology or Integration · 1 May 2024AVM Cloud is the premier partner (Premier VCSP) of VMware by Broadcom. The company was the first in Malaysia and one of only four globally to be certified for VMware by Broadcom License Portability. AVM Cloud leverages VMware Cloud Foundation (VCF), Tanzu, NSX, vSphere, and vSAN as the core technology stack for all cloud services including Virtual Private Cloud, Enterprise Private Cloud, Cloud-in-a-Box, and Sovereign Cloud.
• VeeamsupportingTechnology or IntegrationAVM Cloud is a Veeam partner offering Veeam Backup & Replication solutions for data protection across various workloads and environments. Veeam provides certified expertise and innovative solutions that reduce operational costs and enhance business productivity for AVM Cloud customers.
• SAPsupportingTechnology or IntegrationAVM Cloud achieved SAP certification for operations capabilities, enabling the company to support SAP workloads and provide certified enterprise operations services. Validates AVM Cloud's ability to host and manage SAP-based enterprise environments.
• ConsolsysminorStrategic or Co-development PartnerAVM Cloud partnered with Consolsys to offer next-generation financial services solutions, combining AVM Cloud's infrastructure capabilities with Consolsys' financial services expertise.
• TIME dotCom BerhadcoreOthersTIME dotCom Berhad owns a 60% stake in AVM Cloud, making it a subsidiary. TIME provides the connectivity backbone (high-speed, reliable network infrastructure) that drives AVM Cloud's cloud services. The group operates under the '3Cs of Digitalisation' strategy: Connectivity (TIME), Cybersecurity (IGS), and Cloud (AVM Cloud).

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Microsoft Azure: Global hyperscaler with Azure Stack hybrid extension and growing Malaysia presence. Competes with AVM Cloud for enterprise workloads, BFSI, and government customers, and partners with many Malaysian system integrators.
• NTT Ltd (Dimension Data): Global systems integrator and managed services provider with deep VMware partnership and significant presence in Southeast Asia including Malaysia. Comparable as a broader incumbent offering managed cloud, networking, and data centre services overlapping with AVM Cloud's portfolio.
• Amazon Web Services (AWS): Global hyperscaler with a Malaysia region and Outposts hybrid offering. Comparable as a competing cloud infrastructure provider targeting the same Malaysian enterprise customers, with sovereign cloud initiatives competing with AVM Cloud's positioning.

Regional players

• Bridge Data Centres: Malaysia-headquartered hyperscale data centre operator serving cloud and enterprise customers across Southeast Asia. Comparable as a Malaysian-headquartered infrastructure provider serving similar enterprise and cloud customers, though primarily at the data centre colocation layer.
• TM ONE (Telekom Malaysia Cloud): Malaysian telco cloud and digital services arm offering sovereign cloud, managed services, and hybrid solutions for government and enterprise customers. Directly comparable to AVM Cloud in the Malaysian enterprise and government market with sovereign cloud positioning.

Direct peers

• YTL Communications (YTL Cloud / YTL DC): Malaysian telecommunications and data center operator that has expanded into cloud services leveraging its own data centre footprint. Comparable to AVM Cloud as a domestic telco-backed cloud provider targeting Malaysian enterprise and BFSI customers.
• Exabytes Group: Malaysia-based hosting and cloud services provider offering virtual private servers, cloud hosting, and managed services to SMEs and enterprises. Closely comparable to AVM Cloud as a domestic Malaysian cloud infrastructure competitor with overlapping managed services and IaaS offerings.
• IP ServerOne: Malaysian cloud hosting and managed services provider focused on enterprise and SME customers with IaaS, dedicated servers, and managed cloud offerings. Direct competitor to AVM Cloud in the Malaysian market with similar target verticals and VMware-adjacent stack.
• Rackspace Technology: Global VMware-based managed cloud services provider offering private cloud, hybrid cloud, and multi-cloud managed services across multiple geographies. Comparable as a Premier-tier VMware cloud service provider with similar managed services attach model.
• phoenixNAP: Global VMware Cloud Service Provider offering dedicated servers, private cloud, DRaaS, and managed security services. Comparable to AVM Cloud as a VMware-focused CSP with IaaS, DRaaS, and managed security portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks2 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AVM Cloud