TIME dotCom
TIME dotCom Bhd is a Malaysian listed telecommunications infrastructure operator providing residential fibre broadband (200 Mbps–2 Gbps), enterprise connectivity, wholesale carrier services, and AIMS hyperscale data centre capacity, supported by owned fibre networks and co-owned trans-Pacific and intra-Asia submarine cables.
- Company typePublic
- Founded1996
- HeadquartersShah Alam, Malaysia
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What TIME dotCom does
TIME dotCom Bhd is a Malaysian telecommunications infrastructure company founded in 1996 and listed on Bursa Malaysia (stock code MYL5031OO000). It operates one of Malaysia's largest 100% owned fibre optic networks alongside co-owned international submarine cable systems, including the 9,000km FASTER trans-Pacific cable (Japan to US) and the 6,200km Asia Link Cable (325 Tbps total capacity spanning Hong Kong, Hainan, Singapore, Philippines, Vietnam, Brunei, and Malaysia). The company recently deployed Ciena's single-carrier 1.6 Tb/s coherent optical technology, enabling 1 Tb/s per wavelength transmission within the same space and power envelope. Its wholly-owned subsidiary AIMS is developing a RM4 billion hyperscale data centre in Cyberjaya with up to 200 MW capacity, planned for completion in 2027, with DigitalBridge as a strategic capital partner.
The company generates revenue across four primary streams: (1) residential fibre broadband (Time Fibre Home, 200 Mbps to 2 Gbps, 24-month/12-month/no-contract tiers starting at RM99/month); (2) SME connectivity (Time Fibre Business with Secure Broadband and Backup-as-a-Service); (3) enterprise solutions under the "3Cs" framework — Connectivity, Cloud, and Cybersecurity — including dedicated internet, SD-WAN, IP VPN, point-to-point leased lines, cloud services, and a Fortinet-powered security portfolio; and (4) wholesale capacity to telecom operators, benefiting from 5G backhaul demand and Malaysia's MyDigital blueprint. Adjacent revenue lines include AIMS data centre services, Time Cloud Services (including acquired AVM Cloud), and consumer energy products (Time Charge N Go EV charging, Emit Solar).
The company targets residential consumers via direct online signup and an authorised dealer network, SMEs through dedicated sales support, and enterprise and wholesale customers via field sales teams. Sub-brands include Time Internet (DBA), Time Fibre Home, Time Enterprise, Time Wholesale, AIMS, Gig Speed Home (FTTR), 3Cs, Time Charge N Go, and Emit Solar. Distribution is multi-channel: self-serve web portal, mobile apps (iOS/Android), authorised dealers, and direct enterprise sales. Headcount is 501–1,000, headquartered in Shah Alam, Selangor, Malaysia.
TIME dotCom firmographics
Firmographics- Name
- TIME dotCom
- Legal name
- TIME dotCom Bhd
- Website
- https://time.com.my
- Company type
- Public
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- TIME dotCom Bhd is a Malaysian listed telecommunications infrastructure operator providing residential fibre broadband (200 Mbps–2 Gbps), enterprise connectivity, wholesale carrier services, and AIMS hyperscale data centre capacity, supported by owned fibre networks and co-owned trans-Pacific and intra-Asia submarine cables.
- Ownership category
- akta.pro rank
TIME dotCom industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wireless Telecommunications Carriers (except Satellite) (517112)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)
Keywords
Where TIME dotCom is headquartered
LocationHeadquarters
- HQ city
- Shah Alam
- HQ country
- Malaysia
- HQ region
- Asia
Offices2 records
Markets served
TIME dotCom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Fiber Broadband (Retail): Monthly subscription revenue from residential and business broadband plans ranging from 200Mbps to 2Gbps, offered on 24-month, 12-month, or no-contract terms
- Enterprise Connectivity Solutions: Revenue from dedicated internet, IP VPN, SD-WAN, point-to-point leased lines, and converged network solutions for enterprise customers
- Wholesale Capacity: Wholesale services to telecom operators including network capacity and backbone services, benefiting from 5G backhaul demand
- Data Centre Services: AIMS data centre operations providing hyperscale data centre services with up to 200MW capacity, including cloud services and co-location
- Cloud Services: Time Cloud Services including multi-platform DRaaS, AVM Cloud, and cloud for business continuity
- Security Services: Managed security services including Secure Network, Advanced DDoS Protection, MDR, Vulnerability Assessment, WAF, and Privileged Access Management
- Device Sales and Add-ons: WiFi 7/6 mesh devices, FTTR equipment, and related accessories sold separately or via 24-month payment plans
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 200Mbps basic broadband plan |
| Subscription | Monthly | 600Mbps mid-tier broadband plan |
| Subscription | Monthly | 1Gbps high-speed broadband plan |
| Subscription | Monthly | 2Gbps premium broadband plan |
| Subscription | Monthly | Fibre-To-The-Room (FTTR) add-on |
| Subscription | Monthly | WiFi 7 Mesh add-on devices |
| Subscription | Monthly | WiFi 6 Mesh add-on devices |
| Subscription | Monthly | Student 12-month plan |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels8 records
TIME dotCom product offering
Product offeringCore offering
TIME dotCom provides residential fibre broadband (200Mbps to 2Gbps) on its 100% owned fibre network, enterprise connectivity solutions (dedicated internet, SD-WAN, IP VPN, point-to-point leased lines), managed cloud and cybersecurity services, wholesale capacity to telecom operators, and hyperscale data centre operations through its AIMS subsidiary. The company also operates international submarine cable assets (FASTER, Asia Link Cable) and adjacent energy services including EV charging (Time Charge N Go) and solar (Emit Solar).
Product overview
TIME dotCom operates a multi-segment telecommunications and digital infrastructure portfolio organised into residential (Time Fibre Home), SME (Time Fibre Business), enterprise (Time Enterprise with the 3Cs framework: Connectivity, Cloud, Cybersecurity), wholesale, and adjacent energy services. The core residential offering is Time Fibre Home — a fibre broadband service spanning 200Mbps to 2Gbps on a fully-owned fibre network — supported by add-on device and service modules including WiFi 7/WiFi 6 mesh packages, Gig Speed Home (FTTR) using Huawei's F30 series, Secure Broadband, and Time Backup-as-a-Service. Enterprise customers are served through dedicated internet, SD WAN, IP VPN, cloud, and a full-stack security portfolio (DDoS protection, WAF, MDR, PAM, vulnerability assessment). The group also operates AIMS Data Centre (developing a RM4B hyperscale facility in Cyberjaya), Time Wholesale (submarine cable and domestic capacity), Time Charge N Go (EV charging), and Emit Solar. Self Care Portal and Time Internet App provide customer-facing account management. The company deploys Ciena optical technology on the FASTER transpacific cable for international connectivity.
Differentiator
Problem solved
Functional benefit
Brands
- Time Fibre Home: Residential fibre broadband internet service for home users offering plans up to 2Gbps
- Time Enterprise
- Time Wholesale
- Emit Solar
- Time Charge N Go
- AIMS
- Gig Speed Home
- 3Cs
Products and services
- Time Fibre Home Residential fibre broadband service offering speeds from 200Mbps to 2Gbps on a 100% owned fibre network, with 24-month, 12-month, and no-contract plans, available across high-rise and landed properties in Malaysia.
- Time Fibre Business (SME) SME-focused fibre internet plans with fibre internet access, devices, and value-added services including Secure Broadband and Backup-as-a-Service, for small and medium enterprises needing reliable connectivity for up to 20+ connected devices.
- Time Enterprise (3Cs) Enterprise-grade solutions combining Connectivity, Cloud, and Cybersecurity: dedicated internet, SD-WAN, IP VPN, point-to-point leased lines, international private connectivity, Time Cloud Services, AVM Cloud, data centre services, and a full security portfolio (DDoS protection, WAF, MDR, PAM, vulnerability assessment).
- AIMS Data Centre Hyperscale data centre business operated by AIMS, the data centre arm of TIME dotCom, currently developing a RM4 billion hyperscale facility in Cyberjaya with up to 200MW capacity.
- Time Wholesale Wholesale capacity and network services for telecom operators and carriers, including international submarine cable capacity and domestic connectivity, with the Time Looking Glass network visibility tool.
- Time Cloud Services Enterprise cloud offerings including cloud for business continuity, multicloud connectivity, and disaster recovery-as-a-service.
- Time Charge N Go Electric vehicle charging service offering exclusive discounted charging rates for Time Home Internet customers at participating residential condominium stations.
- Emit Solar Solar energy offering for residential and business customers, part of Time's green energy initiatives alongside Time Charge N Go.
Quantifiable outcome
- Bandwidth demand tripled from 2020 to 2024 on FASTER cable to approximately 6.4 Pb/s
- +3 more outcomes
Companies that use TIME dotCom
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
TIME dotCom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
TIME dotCom partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, strategic and minor.
- HuaweicoreHuawei provides FTTR (Fibre-To-The-Room) technology including F30 series hardware with iF Design Award and Red Dot Winner recognition. Partnership enables delivery of full fibre connectivity to individual rooms with up to 128 concurrent devices and sub-20ms handover latency.
- CienacoreCiena provides optical technology for TIME's submarine cable infrastructure. Single-carrier 1.6 Tb/s coherent optical solution enables 1 Tb/s per wavelength transmission on the FASTER transpacific cable system (9,000km Japan to US).
- FortinetstrategicFortinet powers TIME dotCom's security-driven networking vision, providing best-in-class security technology for enterprise customers.
- StarHubminorPartnership through IBM-hosted roundtable on AI and telco networks. StarHub, Time dotcom, and Telkom Indonesia discussed AI deployment for business model innovation and operational efficiency in telco networks.
- Telkom IndonesiaminorPartnership through IBM-hosted roundtable on AI and telco networks. Executives discussed AI deployment for hyperpersonalisation and autonomous AI operations targeting 2026.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
TIME dotCom competitors and assessment
Company assessmentBroad incumbents
- Telekom Malaysia: Malaysian incumbent fixed-line operator with nationwide fibre backbone, UniFi broadband brand, and data centre arm. Most direct domestic competitor to TIME in residential and enterprise fibre, with broader incumbent scale and regulatory legacy.
- Maxis: Leading Malaysian mobile and converged broadband operator competing against TIME in fibre and enterprise connectivity. Similar multi-segment GTM (consumer + enterprise + wholesale) and overlapping enterprise customer base.
- CelcomDigi: Merged Malaysian telco with mobile, fibre broadband, and enterprise offerings. Competes directly with TIME across consumer broadband and business connectivity, with strong bundled mobile+cross-sell playbooks.
- Axiata Group: Malaysian-headquartered regional telecom group with operations across Southeast Asia. Comparable regional fixed/mobile carrier footprint, enterprise services portfolio, and wholesale capacity business.
- NTT Communications: Global tier-1 carrier with major submarine cable investments (including FASTER consortium partner status) and enterprise connectivity services. Closely comparable on the wholesale/submarine cable side of TIME's portfolio.
- NTT Data (data centres): Global hyperscale data centre operator with significant Asia-Pacific footprint. Most direct comparable to AIMS in hyperscale data centre build/lease economics and customer mix targeting global cloud and AI tenants.
Direct peers
- YTL Communications: Malaysian fibre and 5G operator (Yes brand) competing head-to-head with TIME on residential fibre broadband and enterprise solutions, with significant national fibre footprint and infrastructure investments.
Regional players
- PCCW / HKT: Hong Kong fixed-line, fibre broadband and enterprise services operator with submarine cable and data centre assets. Highly comparable business model to TIME — fibre-to-the-premises, enterprise solutions, wholesale, and international connectivity — but operating in Hong Kong.
- StarHub: Singapore fixed, mobile and enterprise operator with fibre broadband and data centre businesses. Comparable product mix to TIME (consumer fibre, enterprise connectivity, wholesale) and named co-partner on the AI/telco roundtable referenced in TIME's partnerships.
- PLDT: Philippines fixed-line, fibre broadband, and enterprise operator with international submarine cable assets. Comparable diversified telco business model across consumer fibre, enterprise, wholesale, and data centre.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
TIME dotCom social profiles
Digital presenceTIME dotCom financial estimates
Financial estimateRevenue estimate
Valuation estimate
TIME dotCom leadership team
Management profileNumber of profiles
Profiles3 records
TIME dotCom subsidiaries and ownership
Company hierarchySubsidiaries1 record
TIME dotCom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TIME dotCom M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TIME dotCom
What does TIME dotCom do?
TIME dotCom provides residential fibre broadband (200Mbps to 2Gbps) on its 100% owned fibre network, enterprise connectivity solutions (dedicated internet, SD-WAN, IP VPN, point-to-point leased lines), managed cloud and cybersecurity services, wholesale capacity to telecom operators, and hyperscale data centre operations through its AIMS subsidiary. The company also operates international submarine cable assets (FASTER, Asia Link Cable) and adjacent energy services including EV charging (Time Charge N Go) and solar (Emit Solar).
Is TIME dotCom a public or private company?
TIME dotCom is a public company. It is classified as public and is currently operating.
When was TIME dotCom founded?
TIME dotCom was founded in 1996. It employs 501 to 1,000 people.
Where is TIME dotCom based?
TIME dotCom is headquartered in Shah Alam, Malaysia, in the Asia region.
How does TIME dotCom make money?
Seven revenue lines are on record. Fiber Broadband (Retail) is the primary driver. The others are enterprise Connectivity Solutions, wholesale Capacity, data Centre Services, cloud Services, security Services and device Sales and Add-ons.
Who are TIME dotCom's main competitors?
Broad incumbents on record are Telekom Malaysia, Maxis, CelcomDigi, Axiata Group, NTT Communications and NTT Data (data centres). YTL Communications is listed as a direct peer. Regional players are PCCW / HKT, StarHub and PLDT.
Does TIME dotCom have an API?
No public API is recorded for TIME dotCom.
What industry is TIME dotCom in?
TIME dotCom's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers. Its NAICS code is 517112 and its SIC code is 4813.