What Exabytes does

Exabytes (Exabytes Network Sdn. Bhd.) is a Malaysian-headquartered digital solutions provider founded in 2001 by Kee Siak Chan, operating an integrated ecosystem across Southeast Asia that spans domain registration, web hosting, cloud infrastructure, cybersecurity, backup, business applications, e-commerce enablement, and digital marketing services. The company serves a customer base of 160,000+ across Malaysia (Penang HQ, with additional offices in Kuala Lumpur and Puchong), Singapore (regional hub established via the March 2023 acquisition of APC Hosting), and Indonesia (PT. Exabytes Network Indonesia, Jakarta), plus an international storefront at exabytes.com. Customer segments are predominantly SMEs and startups, supplemented by a dedicated enterprise sales motion for managed AWS, private cloud, and SOC/MSS deployments, and community programs targeting women entrepreneurs (AWEWE) and early-stage companies (Cockroach Startup Program).

The technology stack centers on an AI-branded "AI Hosting" platform built on LiteSpeed web servers with SSD and NVMe storage, delivering 99.9% uptime and bundled with native AI tools (website builder, image generator, AI-powered domain name generator, automated management). Enterprise-tier products include Exabytes Vision Cloud (EVC), eSecure (SOC, MDR, VAPT, incident response), and eBackup powered by Veeam Cloud Connect. Exabytes holds MYNIC accreditation for .MY domain registration and distributes third-party productivity stacks (Lark, Google Workspace, Microsoft 365, Freshworks suite) and security tooling (Acronis Cyber Protect as Platinum Partner, Cloudflare, Sucuri). Mobile apps for iOS and Android extend the platform to account management and on-the-go domain registration.

Revenue is generated almost entirely through subscription recurring fees across nine product streams (domain registration, web hosting, VPS/dedicated servers, enterprise cloud, security, business applications, digital marketing, e-commerce, and server colocation), priced in Malaysian Ringgit with low entry points (WordPress hosting from RM9.99/month, .COM domains from RM44.70/yr) and multi-year pricing incentives. Go-to-market is hybrid: product-led growth via self-serve regional storefronts (exabytes.my, .sg, .co.id, .com), channel partners through an approved reseller programme, enterprise field sales for cloud/security deployments, and event-driven community engagement via the Malaysia Website Awards. The company raised $10.7M from Ekuiti Nasional Berhad in March 2019 (its only disclosed institutional capital event) and executed four regional acquisitions (DomainPlus 2017, ICONZ-Webvisions 2018, Master Web Network 2019, APC Hosting 2023).

Name

Exabytes

Legal name

Exabytes Network Sdn. Bhd.

Website

https://exabytes.my

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Exabytes, founded in 2001 and headquartered in Penang, Malaysia, is a Southeast Asian digital solutions provider offering integrated domain registration, AI-branded web hosting, cloud, cybersecurity, and digital marketing services to over 160,000 SMEs, startups, and enterprises across Malaysia, Singapore, and Indonesia.

Ownership category

akta.pro rank

Product category

Web Hosting and Cloud Infrastructure

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Storage Core Services (Object/Block/File Storage as a Service) (HDABAAAK)

Keywords

• Web hosting services
• Domain name registration
• Cloud infrastructure
• Managed cybersecurity services
• Ecommerce enablement platform

Headquarters

HQ city

Penang

HQ country

Malaysia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Domain Registration: Recurring annual domain registration fees for gTLDs (.com, .net, .org) and ccTLDs (.my, .sg, .id, .asia). Domain privacy protection add-on service.
2. Web Hosting Services: AI Hosting, WordPress Hosting, Business Hosting, Windows Web Hosting, and Reseller Hosting with various tiers and pricing.
3. VPS and Dedicated Servers: NVMe VPS, Windows VPS, Dedicated Server, Windows Dedicated Server, and Dedicated Email Server hosting.
4. Enterprise Cloud Solutions: Exabytes Vision Cloud (EVC), Managed AWS, Private Cloud Solution, and Hyper Availability services for enterprise customers.
5. Security Services: SSL Certificates, Acronis Cyber Protect, Cloudflare, Sucuri Website Security, SOC & Managed Security Services, MDR, VAPT.
6. Business Applications: Lark, Google Workspace, Microsoft 365, Freshworks suite (Helpdesk, CRM, Live Chat, ITSM), HeyLink productivity tools.
7. Digital Marketing Services: SEO services, Facebook Ads, Google Ads, LinkedIn Ads, 360 Digital Marketing, Email Marketing, SMS Marketing.
8. Ecommerce Solutions: Exabytes Commerce, Managed Ecommerce, BuyDirect platform, and ecommerce website design services.
9. Server Colocation: Server Colocation services for customers wanting to host their own hardware in Exabytes data centers.

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels11 records

Core offering

Exabytes sells web hosting (shared, WordPress, business, Windows, reseller), VPS (NVMe, Windows, n8n), dedicated servers, server colocation, and business email under its proprietary AI Hosting platform. It also registers domains across 400+ extensions, delivers enterprise cloud (Exabytes Vision Cloud, Managed AWS, Private Cloud), security operations (eSecure SOC/MDR/VAPT), backup and disaster recovery (eBackup/Veeam DRAAS), ecommerce solutions (Exabytes Commerce, BuyDirect, Managed Ecommerce), and digital marketing services (SEO, paid ads, email/SMS marketing). The portfolio is packaged under the "GROW Digital" ecosystem targeting SMEs, enterprises, ecommerce operators, and individual site owners across Malaysia, Singapore, and Indonesia.

Product overview

Exabytes operates as an AI-powered digital ecosystem offering a comprehensive suite of hosting, domain, productivity, and digital marketing solutions. The core product portfolio includes AI Hosting (shared, VPS, and dedicated server hosting with built-in AI tools), NVMe VPS and Dedicated Server solutions, Domain Name Registration services supporting 400+ extensions, Business Email hosting, and enterprise-grade solutions (Exabytes Vision Cloud, eSecure SOC services, and eBackup/Veeam). The platform also resells third-party productivity tools (Lark, Google Workspace, Microsoft 365, Freshworks suite) and offers digital marketing services (SEO, Ads, Website Design, Commerce). Products are available as individual services or integrated offerings targeting SMEs to enterprise businesses across Southeast Asia.

Differentiator

Problem solved

Functional benefit

Brands

• GROW Digital: AI-powered digital ecosystem brand encompassing AI Hosting, Business Apps, Commerce, Digital marketing, and Enterprise solutions

Products and services

• AI Hosting High-performance, AI-powered web hosting including shared, VPS, and cloud hosting with SSD storage, LiteSpeed servers, and 99.9% uptime, featuring built-in AI tools such as a website builder and image generator for SMEs, ecommerce operators, and individual site owners.
• NVMe VPS Virtual private servers powered by NVMe storage for high-speed performance, available in standard and n8n-workflow-optimized variants for developers and businesses needing low-latency compute.
• Dedicated Server Enterprise-grade dedicated server hosting with Windows and standard options for high-demand workloads and mission-critical applications.
• Server Colocation Data center colocation services allowing businesses to house their own servers inside Exabytes' facilities.
• Business Email Professional business email hosting with security and anti-spam features, accessible via mobile or laptop, for SMEs needing branded email on their own domain.
• Exabytes Vision Cloud (EVC) Enterprise cloud solution providing scalable infrastructure, managed AWS services, private cloud options, and hyper availability for large organizations.
• eSecure (SOC & Managed Security Services) Enterprise security services including SOC, Managed Detection & Response (MDR), Vulnerability Assessment, Penetration Testing, Incident Response, and Cyber Threat Intelligence for organizations requiring managed security operations.
• eBackup (Veeam Cloud Connect) Enterprise backup and disaster recovery solutions including Disaster Recovery as a Service (Aegis DRAAS) and Backup as a Service powered by Veeam Cloud Connect.
• Domain Name Registration Domain registration services supporting over 400 domain extensions including .MY, .COM, .ASIA, and country-specific domains, with bulk search and transfer options for individuals, SMEs, and enterprises.
• Managed AWS Managed Amazon Web Services providing cloud infrastructure management and optimization for enterprise customers.
• Private Cloud Solution Dedicated private cloud infrastructure for enterprise customers requiring isolated, single-tenant environments.
• Exabytes Commerce Ecommerce platform providing end-to-end online store enablement with managed solutions for online retailers.
• Managed Ecommerce Fully managed ecommerce solution for online retailers that bundles store operations, hosting, and support.
• BuyDirect BuyDirect ecommerce enablement platform for setting up direct-to-consumer online stores.
• Website Design & Care Professional website design services including ecommerce website design and ongoing site maintenance for SMEs and entrepreneurs.
• SEO Services Search engine optimization services to improve website visibility and organic search rankings for SMEs and enterprises.
• Digital Advertising (Facebook, Google, LinkedIn Ads) Managed digital advertising services including Facebook Ads, Google Ads, LinkedIn Ads campaigns, and 360 Digital Marketing for SMEs and enterprises.
• Email & SMS Marketing Email marketing platform, transactional email, and bulk SMS marketing services for customer communication and engagement.

Quantifiable outcome

• 99.9% uptime guarantee for AI Hosting services
• +3 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability4 records

Feature6 records

Partnerships

16 partnerships are on record, tiered core and minor.

• APC HostingcoreStrategic or Co-development Partner · 9 March 2023Exabytes completed acquisition of Singapore-based APC Hosting in March 2023 to expand market presence and service offerings in Singapore. The merger leverages strengths and expertise of both companies to better serve customers and drive growth in the Southeast Asian market.
• AcroniscoreTechnology or IntegrationAcronis Platinum Partner - provides cyber protection, backup, and disaster recovery solutions integrated into Exabytes service portfolio. Acronis Cyber Protect service offered to customers.
• VeeamcoreTechnology or IntegrationVeeam partner providing disaster recovery and backup solutions including Veeam Cloud Connect, Hyper Availability, and Disaster Recovery as a Service (DRAAS).
• GooglecoreTechnology or IntegrationGoogle Partner offering Google Workspace, Google Ads integration, and Cloudflare web performance solutions. Customers can purchase Google Workspace through Exabytes platform.
• MYNICcoreTechnology or IntegrationMYNIC Accredited Reseller for official .MY domain registrations in Malaysia. Exabytes is one of the trusted domain registrars accredited by MYNIC.
• MicrosoftcoreTechnology or IntegrationMicrosoft 365 reseller offering cloud productivity suite including Word, Excel, PowerPoint, Teams, Outlook with 1TB OneDrive storage per user.
• AWS (Amazon Web Services)coreTechnology or IntegrationManaged AWS services offered for enterprise customers requiring cloud infrastructure with professional management and support.
• Hyperbridge Digital Sdn BhdminorChannel Partner/ Reseller/ DistributorFeatured reseller partner providing web and Ecommerce implementation services.
• 16TWOminorChannel Partner/ Reseller/ DistributorFeatured reseller partner for digital solutions and services.
• IT Partnership SolutionminorChannel Partner/ Reseller/ DistributorFeatured reseller partner for IT solutions and implementation services.
• EasyStoreminorGTM or Marketing PartnerEcommerce platform partner under Exabytes ecosystem for online store solutions.
• EasyParcelminorGTM or Marketing PartnerLogistics partner integrated into Exabytes ecommerce ecosystem for shipping solutions.
• EasyRewardminorGTM or Marketing PartnerLoyalty programme partner in Exabytes ecommerce ecosystem.
• EasySpaceminorGTM or Marketing PartnerDomain and online presence partner in Exabytes ecosystem.
• Cockroach Asia (Cockroach Startup Program)minorGTM or Marketing PartnerStartup programme partner supporting early-stage companies with special benefits and resources for digital growth.
• AWEWE (Accelerate Women Entrepreneurship)minorGTM or Marketing PartnerWomen entrepreneurship initiative #WomenWeCan empowering women with enthusiasm to nurture women entrepreneurs in their startup journey.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GoDaddy: Global leader in domain registration and SMB web hosting with significant Southeast Asia presence (including ownership of SEA brand Crazy Domains). Directly competes with Exabytes in the same core product categories — domains, shared hosting, VPS, and SMB website builders — using a similar self-serve plus value-add model.
• Hostinger: Global low-cost web hosting and domain provider aggressively expanding in Southeast Asia. Direct competitor to Exabytes on shared/WordPress/VPS hosting and domain registration, with overlapping SMB target customers and a similar self-serve, multi-country storefront model.
• SiteGround: Managed web hosting provider competing in shared, WordPress, and cloud hosting tiers. Direct peer for Exabytes' AI Hosting, WordPress Hosting, and cloud segments with comparable SMB/prosumer target customers and performance-led positioning.
• Bluehost: SMB-focused shared, WordPress, and VPS hosting provider (under Newfold Digital). Directly comparable to Exabytes on SMB hosting, domain upsell, and bundled website-building offerings targeting the same small-business and prosumer segment.
• HostGator: SMB-focused shared, VPS, and dedicated hosting provider with a global footprint under Newfold Digital. Directly overlaps with Exabytes' AI Hosting, VPS, and dedicated server offerings targeting the same SMB and prosumer customer base.

Regional players

• Crazy Domains: Australia/Southeast Asia-focused hosting and domain registrar (now part of GoDaddy Group) that historically operated a similar accredited-registrar plus shared hosting model targeting AU/NZ/SEA SMBs. Closest regional analogue to Exabytes' SEA footprint and .MY/.AU/.ASIA domain mix.
• Vodien Internet Solutions: Singapore-based hosting and managed cloud provider with SEA regional presence. Comparable regional peer to Exabytes across shared hosting, VPS, dedicated servers, and managed cloud, competing in the same Singapore and Malaysia SMB/mid-market segments.

Emerging players

• WP Engine: Premium managed WordPress hosting and digital experience platform. Comparable to Exabytes' WordPress Hosting and managed hosting tiers in the WordPress segment with similar SMB-agency overlap, though focused on higher ARPU.

Broad incumbents

• IONOS: Large European hosting and cloud infrastructure incumbent offering shared hosting, VPS, dedicated servers, and cloud services globally. Broadly comparable to Exabytes' full hosting stack and an overlapping SMB target market, with the scale advantage of a much larger incumbent.
• Web.com: Broad SMB web services provider offering domains, hosting, website builders, and digital marketing. Comparable to Exabytes' integrated domains-to-website design-and-marketing bundle and competing for the same SMB end market across multiple geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/exabytes.com.my
• Xx.com/exabytes_my

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exabytes