What GlobalSoft does

Globalsoft, Inc. is a privately held Master Data Management (MDM) solutions and consulting firm founded in 1998 and headquartered in San Jose, California, with an India Development Center (Globalsoft Frameworx Pvt Ltd) in Bengaluru. The company specializes in implementing and extending Informatica MDM and Reltio Cloud platforms, with particular depth in Dun & Bradstreet data enrichment, identity resolution, and supplier/customer master workflows. Its product portfolio consists of pre-built software connectors — C360 Connector, S360 Connector, E360 Customer and Supplier Connectors, D&B Direct Monitor, and SBC for SFDC — that interface Informatica MDM with D&B's Direct+ API to deliver real-time firmographic enrichment, DUNS assignment, and corporate linkage, alongside SaaS variants aligned to the IDMC/MDM SaaS migration. GlobalSoft also delivers fixed-price implementation packages (QuickStart), interactive workshops (KickStart), and ongoing managed services through its offshore center.

The business model combines three revenue streams: professional services (consulting, implementation, upgrades, data stewardship, and application support, billed as time-and-materials or fixed-price), software products (licensed connector components with bundled maintenance over a subscription life), and managed services (ongoing monitoring and onshore-expert-backed operations). Distribution is conducted through direct enterprise field sales supported by channel partnerships with Informatica, Reltio, and Dun & Bradstreet — GlobalSoft is listed in each partner's directory/marketplace, generating referrals and co-selling opportunities. The customer base is exclusively enterprise and spans financial services (World Bank Group, Brown Brothers Harriman), data center/technology (Equinix, Infoblox), automotive data (Carfax), industrial (PPG, Honeywell, MFI), logistics (Ryder), and commercial real estate (JLL), with 180+ MDM projects delivered since 2006.

The company is founder-controlled (Raj Lohia, CEO) and has assembled a leadership team with deep Informatica Professional Services lineage, including a former Senior Director of Americas Delivery at Informatica and architects who led MDM modernizations for KPMG and Freddie Mac. While GlobalSoft is not a venture-backed growth equity story — there are no disclosed funding rounds — its productization moves (SaaS variants, packaged services, Salesforce integration via SBC for SFDC) indicate a deliberate shift from pure services toward a more recurring, partner-scaled delivery model.

Name

GlobalSoft

Legal name

Globalsoft, Inc.

Website

https://globalss.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Globalsoft is a privately held MDM consulting and product firm that implements Informatica MDM and Reltio Cloud solutions for enterprise clients, specializing in pre-built D&B data-enrichment connectors and packaged implementation services. It serves global enterprises across financial services, technology, industrial, and logistics sectors from offices in San Jose and Bengaluru.

Ownership category

akta.pro rank

Product category

Master Data Management (MDM) Software and Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)

akta.pro secondary industries

Managed File Transfer (MFT) & B2B/EDI Integration (HDAEACAG), Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

Keywords

• Master data management
• Data enrichment software
• MDM implementation services
• D&B integration connectors
• Informatica consulting

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Consulting, implementation, and operations services for MDM solutions. Includes technical services spanning the full MDM lifecycle from inception to operations, data stewardship, application support, and upgrade/migration services. Revenue generated through time-and-materials (T&M) billing and fixed-price packaged services.
2. Software Products: Pre-built software components including C360 Connector, S360 Connector, E360 Connectors, D&B Direct Monitor, and SBC for SFDC. Products are sold as licensed software with maintenance and support bundled over the subscription life.
3. Managed Services: Ongoing monitoring and support operations with access to onshore MDM experts. Provides cost-effective managed services for Informatica MDM and Reltio Cloud operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

GlobalSoft sells pre-built D&B Data Enrichment software connectors and provides consulting, implementation, and managed operations services for Informatica MDM and Reltio Cloud platforms. The company offers six proprietary software products (C360 Connector, S360 Connector, E360 Customer/Supplier Connectors, D&B Direct Monitor, SBC for SFDC) alongside QuickStart and KickStart fixed-price implementation packages and ongoing application support services.

Product overview

GlobalSoft is a Master Data Management (MDM) solutions provider specializing in D&B Data Enrichment products built on top of Informatica MDM and Reltio Cloud platforms. The product portfolio consists of pre-built software connectors that integrate Informatica MDM with Dun & Bradstreet's D&B Direct API for real-time data enrichment. Core products include C360 Connector and S360 Connector (for Customer 360 and Supplier 360 enrichment), E360 Customer and Supplier Connectors (custom UI-integrated solutions), D&B Direct Monitor (for ongoing DUNS update monitoring), and SBC for SFDC (Salesforce-MDM coordination). The products share common features: identifying matching D&B records using D&B's matching algorithms, assigning DUNS numbers, providing cleansed addresses, enrichment with detailed business data, and support for automatic updates. GlobalSoft also offers implementation services including QuickStart (fixed-price) and KickStart (workshop) packages. The company operates as a trusted service partner for both Informatica and Reltio, having worked with these platforms since 2005/2006.

Differentiator

Problem solved

Functional benefit

Brands

• D&B Direct Monitor: A web application for D&B Data Enrichment that manages registration of DUNS and automatically retrieves and processes updates from Dun & Bradstreet
• C360 Connector
• S360 Connector
• E360 Customer Connector
• E360 Supplier Connector
• SBC for SFDC

Products and services

• C360 Connector Principal component of D&B Data Enrichment for Informatica Customer 360, providing integration between Informatica Customer 360 and D&B Direct API for real-time customer data enrichment including contacts, company profiles, firmographics, corporate hierarchies, and analytics.
• S360 Connector Principal component of D&B Data Enrichment for Informatica Supplier 360, providing integration between Informatica Supplier 360 and D&B Direct API for supplier data enrichment including identity resolution and company profiles.
• E360 Customer Connector Custom solution for integration between Informatica MDM and D&B Direct service for the Customer Domain, exposed in IDD UI allowing Data Stewards to use selective matching when creating new accounts.
• E360 Supplier Connector Custom solution for integration between Informatica MDM and D&B Direct service for the Supplier Domain, with detailed supplier data including Company Profile and Risk Assessment to support decisions regarding supplier relationships.
• D&B Direct Monitor Standalone web application for D&B Data Enrichment that manages registration of DUNS numbers and automatically retrieves and processes updates from Dun & Bradstreet to keep MDM data current with real-time monitoring capabilities.
• SBC for SFDC (Search Before Create) D&B Direct extension providing coordination between Salesforce CRM and Informatica MDM, allowing Salesforce to be the system of creation while following MDM governance. Eliminates duplication by exposing similar records during account creation and keeps SFDC and MDM in sync.
• D&B Direct QuickStart Implementation Services Fixed-price implementation services for D&B Data Enrichment for Informatica MDM, available in two packages: QuickStart Match & Enrich and QuickStart Monitoring. Designed for fast, error-free implementation at a fixed price and includes requirements refinement, solution design, connector installation, MDM configuration, and warranty for UAT defects.
• D&B Direct KickStart Workshop Interactive workshop designed to prepare client resources for implementing D&B Direct Data Enrichment for Informatica MDM with expert guidance from MDM architects. Available as KickStart Match & Enrich or KickStart Monitoring workshop.

Quantifiable outcome

• 180+ MDM projects delivered across multiple industries
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• Dun & BradstreetcoreTechnology or Integration · 1 January 2012Since 2012, GlobalSoft has been providing integration between D&B data services and Informatica MDM with packaged software solutions that provide Informatica MDM customers access to D&B data in a fast and easy manner. The relationship has grown to encompass multiple products and services with touchpoints across the D&B organization.
• InformaticacoreChannel Partner/ Reseller/ Distributor · 1 January 2005GlobalSoft has been a trusted service partner of both Informatica and Siperian since 2005, continuing with Informatica after the merger. The partnership includes implementation services, training delivery, and development of complementary products for Informatica MDM Hub customers. GlobalSoft is listed on the Informatica Marketplace.
• ReltiocoreChannel Partner/ Reseller/ DistributorGlobalSoft has been working with Reltio since its earliest days, closely following its development and providing services. When Reltio required a support and development center in India, GlobalSoft provided staff and facilities under its Virtual Offshore Entity model. GlobalSoft provides implementation and support services and has expanded into a trusted development partner providing software components to extend Reltio Cloud functionality.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Persistent Systems: Long-standing Informatica implementation partner with a dedicated MDM/data management practice and similar boutique-to-mid-tier positioning. Directly comparable as an Informatica-aligned services and productized solutions provider targeting enterprise MDM customers.
• Mphasis: Mid-tier IT services firm with established Informatica partnership and data management/ MDM capabilities. Comparable as an Informatica-ecosystem services partner with similar offshore delivery economics and enterprise customer focus.

Broad incumbents

• Cognizant: Global system integrator with a sizable Informatica partnership and enterprise data management practice. Competes for the same large enterprise MDM RFPs that GlobalSoft targets, but with vastly greater scale and broader portfolio.
• Tata Consultancy Services (TCS): One of the largest global SIs with a significant Informatica MDM partnership and dedicated data and analytics practice. Competes for enterprise MDM implementation deals but operates as a full-service incumbent rather than a niche specialist.
• Wipro: Global SI with a long-standing Informatica partnership and an enterprise data management/MDM practice. Competes for the same Informatica-led implementations as GlobalSoft across financial services, industrial, and other verticals.
• Infosys: Global SI with significant Informatica ecosystem presence and data management capabilities. Competes for enterprise MDM engagements and offers similar offshore delivery economics, but at much larger scale.
• Accenture: Largest global SI with a broad data and analytics practice including Informatica MDM implementations. Competes for enterprise MDM transformation programs that GlobalSoft also targets, but with substantially greater resources and brand.
• Deloitte: Big Four firm with a sizable analytics and information management practice that includes Informatica MDM implementations. Competes for MDM strategy, implementation, and managed services engagements alongside GlobalSoft at large enterprises.
• Precisely: Data integrity, data quality, and MDM software vendor that competes directly with Informatica/Reltio for enterprise MDM deals. Comparable as a platform alternative in the same enterprise data management category that GlobalSoft's customers buy into.

Emerging players

• Ataccama: Independent MDM and data quality software vendor competing for the same enterprise data management budget as Informatica/Reltio deployments. Represents a structural alternative that could pull customers away from the Informatica-centric ecosystem GlobalSoft serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GlobalSoft