OneStep Group
OneStep Group is an Australian managed IT services provider delivering cloud, networking and cyber-security solutions to healthcare, government, critical infrastructure, manufacturing and education clients across Melbourne, Brisbane, Perth and Africa.
- Company typePrivate
- Founded2024
- HeadquartersMelbourne, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What OneStep Group does
OneStep Group is an Australian IT services provider headquartered in Melbourne that delivers managed services, cloud, networking and cyber-security solutions to enterprise and government clients across the country. The company operates regional hubs in Brisbane and Perth, and has extended its footprint internationally via a OneStep Global subsidiary in Africa. Its core capabilities span managed IT services, cloud architecture on the Microsoft stack (Azure, Databricks, Microsoft Fabric), enterprise networking through an Ericsson channel partnership, and security services covering both technical controls and, via Phriendly Phishing, human-factor training. Customer concentrations sit in healthcare (including aged-care networks and hospital deployments), government, critical infrastructure, utilities and manufacturing, with an explicit push into the education vertical formalized through a 2026 Advisory Board.
The company has pursued growth through a combination of organic regional build-out and acquisitions: it acquired ES2 in August 2023 and C5 Technology in November 2024, the latter establishing Brisbane as a regional headquarters. Its go-to-market is anchored in long-cycle managed services and project-based deployments (e.g., a 55-site rollout, aged-care network transformation), with revenue derived from recurring managed-service contracts, professional services, and vendor-aligned platform implementations. Partnerships with Microsoft, Ericsson and Phriendly Phishing position OneStep as a multi-vendor systems integrator rather than a single-vendor reseller.
Governance is provided by an executive team led by CEO Andrew Field, with dedicated practice leadership including a Cyber Lead, and oversight from a Non-Executive Director and an external Advisory Board. The business model is essentially a regional IT services firm scaling through tuck-in M&A and capability-led partnerships, with AI positioned as a feature layer delivered via hyperscaler tooling rather than as proprietary intellectual property.
OneStep Group firmographics
Firmographics- Name
- OneStep Group
- Legal name
- OneStep Group
- Website
- https://onestepgroup.com.au
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- OneStep Group is an Australian managed IT services provider delivering cloud, networking and cyber-security solutions to healthcare, government, critical infrastructure, manufacturing and education clients across Melbourne, Brisbane, Perth and Africa.
- Ownership category
- akta.pro rank
OneStep Group industry classification
Industry- Product category
- IT Managed Services and Cyber Security
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)
Keywords
Where OneStep Group is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
OneStep Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Managed Services (Recurring Annuity): Proactive maintenance, monitoring and resolution of IT issues between major project cycles. Delivers reliability, resilience and round-the-clock operational confidence. Creates predictable recurring revenue through ongoing service delivery.
- Project-Based Professional Services: Delivery of high-value, mission-critical technology projects including network infrastructure deployment, cyber security implementations, and digital transformation initiatives. Generates revenue through one-time project fees with emphasis on complex enterprise engagements.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
OneStep Group product offering
Product offeringCore offering
OneStep Group is an Australian technology services provider delivering cyber security, managed IT services, network engineering, mobility, data and analytics, and AI solutions. The company serves government, healthcare, utilities, and critical infrastructure operators with project-based professional services and recurring managed services engagements. Its integrated operating model combines managed cyber services, cyber professional services, security engineering, identity, governance, and strategic advisory, supported by Microsoft Azure, Microsoft Fabric, Databricks, and Copilot platforms.
Product overview
OneStep Group is a premium end-to-end Australian technology provider offering a unified portfolio of six core practice areas: Cyber Security, Managed Services, Solutions & AI, Network Solutions, Mobility, and Data & Analytics. The company operates an integrated operating model combining managed cyber services, cyber professional services, security engineering, identity, governance and strategic advisory. The Solutions & AI practice encompasses Microsoft 365, Microsoft Azure, Copilot Studio, and Microsoft Security Copilot capabilities. Additional offerings include People (talent acquisition), Security Awareness Training (via Phriendly Phishing partnership), and Managed Detection & Response (MDR) services. The company expanded into Queensland through acquisition of C5 Technology, strengthening their network engineering capabilities for critical infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Cyber Security Trusted cyber security partner helping businesses of all sizes protect their critical assets. Encompasses managed cyber services, cyber professional services, security engineering, identity, governance, and strategic advisory.
- Managed Services Proactive maintenance, monitoring and resolution of IT issues with always-on coverage. Delivers reliability, resilience and round-the-clock operational confidence for critical infrastructure, government, and utilities sectors.
- Solutions & AI Business solutions and AI capabilities that accelerate productivity, strengthen security and unlock intelligent business transformation. Includes Microsoft 365, Microsoft Azure, Copilot Studio, and Microsoft Security Copilot implementations.
- Network Solutions Modern networking built for resilience, visibility and seamless performance across hybrid and distributed environments. Serves hospitals, aged care facilities, utilities and large building projects.
- Mobility Telstra mobility managed services keeping workforces securely connected, optimised and always mobile-ready.
- Data & Analytics Advanced data and analytics that unlock insights, enhance performance and drive strategic advantage. Includes data governance, security and long-term scalability on platforms such as Microsoft Azure, Databricks and Microsoft Fabric.
- People Talent acquisition practice connecting organisations with high-calibre technology talent, addressing Australia's technology skills shortage. Delivers the right people, with the right skills, at the right time.
- Security Awareness Training Cyber security awareness training and human-risk management platform enabling organisations to build cyber-resilient workforces through behaviour-driven training, delivered via partnership with Phriendly Phishing.
- Managed Detection & Response (MDR) Always-on security for critical operations combining advanced threat detection, continuous monitoring, expert-led response, threat hunting, and incident containment across IT and OT environments, multi-cloud platforms, and remote endpoints.
Quantifiable outcome
- 86% of government users wished to continue using Microsoft Copilot after trial; 69% completed tasks faster; 64% of managers reported uplifts in team efficiency
- +2 more outcomes
Companies that use OneStep Group
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
OneStep Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability9 records
Feature6 records
OneStep Group partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Phriendly PhishingcoreStrategic managed services partnership enabling OneStep Group to partner and resell Phriendly Phishing's award-winning cyber security awareness training and human-risk management platform to its extensive customer base. The partnership helps organisations build cyber-resilient cultures through 'train not trick' empathetic, engaging, behaviour-driven training. OneStep Group leverages its established enterprise presence and deep cyber expertise to introduce Phriendly Phishing's innovative solutions.
- OneStep Global Advisory Board MemberscoreAdvisory board formed on May 15, 2026 bringing together senior leaders from global higher education, institutional strategy, and student recruitment. Includes representatives from JMC Academy, RMIT University, University of Reading, and others providing guidance on global partnerships and institutional engagement. This follows OneStep Global's expansion across multiple locations in Africa and growing focus on cross-border education networks.
Scale indicators5 records
Recent moves9 records
Expansion highlights6 records
OneStep Group competitors and assessment
Company assessmentBroad incumbents
- Telstra Enterprise: Australia's largest telco with a broad enterprise services portfolio including managed networks, mobility, security and cloud. Competes with OneStep Group on network solutions, mobility (OneStep is a Telstra mobility partner) and managed services, but at much greater scale.
- Fujitsu Australia: Global systems integrator with deep Australian roots delivering managed services, hybrid IT, and cyber solutions to government, healthcare and critical infrastructure. Overlaps with OneStep Group's enterprise and public sector focus.
- CGI Australia: Global IT and business consulting services firm with Australian operations focused on government, healthcare and utilities. Competes for mission-critical system integration and managed services work similar to OneStep Group's enterprise portfolio.
- DXC Technology Australia: Global IT services giant with significant Australian presence in managed services, applications and security. Competes for the same large enterprise and government modernisation programs as OneStep Group, but with substantially greater scale.
Emerging players
- Tecala Group: Australian mid-market managed services and cyber security provider serving SME and mid-enterprise. Comparable in scale, Microsoft-centric delivery and ANZ managed services focus.
- Phriendly Phishing: ANZ-based cyber security awareness training and human-risk management platform now partnered with OneStep Group. Adjacent in the cyber security value chain and a relevant comparator for OneStep's Security Awareness Training add-on.
Direct peers
- Atturra: ASX-listed Australian IT services and solutions provider with managed services, cyber, data and cloud practices. Comparable as a homegrown Australian MSP competing for mid-market and enterprise deals.
- Data#3: Australian mid-market IT services provider with strong Microsoft alignment, offering managed services, security, data and cloud solutions. Comparable in scale, Microsoft-centric go-to-market and enterprise customer base.
- Macquarie Technology Group: Australian managed services and hosting provider serving government and enterprise with secure, sovereign cloud and managed IT. Comparable sovereign-Australian positioning and focus on regulated, mission-critical workloads.
- CyberCX: Australia's largest dedicated cyber security services firm offering managed security, MDR, advisory and identity services. Directly comparable to OneStep Group's Cyber Security and MDR practice and competes for the same critical-infrastructure and government customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
OneStep Group social profiles
Digital presenceOneStep Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
OneStep Group leadership team
Management profileNumber of profiles
Profiles10 records
OneStep Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
OneStep Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OneStep Group M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OneStep Group
What does OneStep Group do?
OneStep Group is an Australian technology services provider delivering cyber security, managed IT services, network engineering, mobility, data and analytics, and AI solutions. The company serves government, healthcare, utilities, and critical infrastructure operators with project-based professional services and recurring managed services engagements. Its integrated operating model combines managed cyber services, cyber professional services, security engineering, identity, governance, and strategic advisory, supported by Microsoft Azure, Microsoft Fabric, Databricks, and Copilot platforms.
Is OneStep Group a public or private company?
OneStep Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OneStep Group founded?
OneStep Group was founded in 2024. It employs 1 to 10 people.
Where is OneStep Group based?
OneStep Group is headquartered in Melbourne, Australia, in the Oceania region.
How does OneStep Group make money?
Two revenue lines are on record. Managed Services (Recurring Annuity) is the primary driver. The others are project-Based Professional Services.
Who are OneStep Group's main competitors?
Broad incumbents on record are Telstra Enterprise, Fujitsu Australia, CGI Australia and DXC Technology Australia. Emerging players are Tecala Group and Phriendly Phishing. Direct peers are Atturra, Data#3, Macquarie Technology Group and CyberCX.
Does OneStep Group have an API?
No public API is recorded for OneStep Group.
What industry is OneStep Group in?
OneStep Group's product category is IT Managed Services and Cyber Security. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7373.