AT-NET Services
AT-NET Services is a Charlotte-based managed IT services and cybersecurity provider serving 526+ mid-sized and enterprise clients across the Southeast US. It delivers bundled managed IT, cybersecurity, cloud, and physical security services under the TechSentry brand.
- Company typePrivate
- Founded2000
- HeadquartersCharlotte, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What AT-NET Services does
AT-NET Services, operating under the legal entity ExpertIP, LLC, is a privately held managed IT services and cybersecurity provider headquartered in Charlotte, North Carolina, with additional offices across the Carolinas, Florida, and Tennessee. Founded in 1999, the firm serves approximately 526+ mid-sized and enterprise clients across at least nine verticals — including manufacturing, defense contracting, pharma/med tech, banking, logistics, professional services, non-profit, retail, and real estate — with a core focus on the Southeast US market.
The company's product portfolio centers on the TechSentry managed services brand and a module-based delivery model covering 24/7 IT helpdesk, network monitoring, backup and disaster recovery, fully managed cybersecurity (SIEM, Managed SOC, MDR/XDR, managed firewall, IDS/IPS, MFA, immutable backups), cloud consulting and managed cloud services (Azure, AWS, VMware), physical security infrastructure (CCTV, access control, badge readers, structured cabling), and regulatory compliance services spanning CMMC/NIST 800-171, HIPAA, PCI, SEC, and FINRA. The firm holds CMMC Level 2 certification as a CyberAB Registered Provider Organization and 300+ technical certifications across Microsoft, Cisco, and VMware.
Revenue is generated primarily through recurring per-seat managed IT subscriptions (TechSentry priced from $85 per user monthly) supplemented by project-based IT consulting, vCIO/vCISO services, and hardware sales for physical security installations. Go-to-market relies on direct enterprise field sales and a 24/7 Customer Assistance Center, supported by content marketing through the CyberCast YouTube and Spotify properties. Recent strategic emphasis has shifted toward AI business automation services, including workflow automation, custom AI chatbots, and Microsoft Copilot integration layered onto the existing managed services base.
AT-NET Services firmographics
Firmographics- Name
- AT-NET Services
- Legal name
- ExpertIP, LLC
- Website
- https://expertip.net
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- AT-NET Services is a Charlotte-based managed IT services and cybersecurity provider serving 526+ mid-sized and enterprise clients across the Southeast US. It delivers bundled managed IT, cybersecurity, cloud, and physical security services under the TechSentry brand.
- Ownership category
- akta.pro rank
AT-NET Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- Service Desk & Help Desk Services (BPAEAJAA), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
Keywords
Where AT-NET Services is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
AT-NET Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Managed IT Services: Recurring subscription-based managed IT services providing ongoing IT support, monitoring, and management for businesses, with pricing starting at $85 per user monthly
- IT Consulting & Projects: Professional services including IT strategy, audits, vCIO services, cloud consulting, and cybersecurity consulting on a project or retainer basis
- Physical Security Services: Installation and management of badge reader systems, CCTV/cameras, access control, and structured cable installation
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Managed IT Services - TechSentry |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
AT-NET Services product offering
Product offeringCore offering
AT-NET Services is a managed IT services provider that delivers end-to-end technology management for mid-sized and enterprise businesses. Offerings span fully managed IT services under the TechSentry brand, fully managed cybersecurity, managed cloud infrastructure, AI-driven business automation, IT consulting, vCIO advisory, physical security, VoIP and unified communications, and compliance services. The company operates a 24/7 Customer Assistance Center for remote support and on-site engineering.
Product overview
AT-NET Services is a managed IT services provider offering a comprehensive portfolio of technology solutions organized around several core service areas. The flagship offering is TechSentry™ - a managed services brand providing cybersecurity protection and monitoring. The core Managed IT Services include helpdesk support (remote and on-site), server administration, network monitoring, and backup/disaster recovery. AI Business Automation Services encompass workflow automation, custom AI chatbots, and Microsoft Copilot integration. Cybersecurity offerings range from fully managed security (SIEM, SOC, MDR/XDR) to penetration testing and cyber risk assessments. Additional services include IT consulting with vCIO capabilities, cloud consulting and migration, VoIP/unified communications, physical security infrastructure, and regulatory compliance services (NIST, CMMC, HIPAA, PCI). The company operates through a platform-of-modules approach where organizations can select managed services individually or as bundled packages tailored to their industry and size.
Differentiator
Problem solved
Functional benefit
Products and services
- TechSentry Managed IT Services Branded, fully managed IT services providing 24/7 monitoring, helpdesk, and infrastructure management for business customers, delivered through the Customer Assistance Center and TechSentry framework.
- Fully Managed Cybersecurity Comprehensive managed cybersecurity offering including threat detection, endpoint protection, SOC-style monitoring, vulnerability management, and incident response for regulated and security-sensitive organizations.
- Managed Cloud Services End-to-end cloud infrastructure management across Microsoft Azure, AWS, and hybrid environments including migration, optimization, backup, and ongoing administration.
- AI Business Automation Services Service offering leveraging AI and automation technologies to streamline and automate customer business processes, integrated with managed IT and cloud environments.
- IT Consulting Services Project-based technology consulting for infrastructure, security, cloud, and modernization initiatives, targeting mid-market and enterprise customers.
- vCIO Services Virtual CIO advisory providing strategic IT leadership, technology roadmapping, vendor management, and IT governance for clients that need executive-level technology direction without a full-time CIO hire.
- Physical Security Solutions Managed physical security offerings including surveillance, access control, and integrated security system deployment and monitoring, complementing the cybersecurity portfolio.
- VoIP and Unified Communications Managed VoIP, video, and unified communications solutions built on enterprise-grade platforms such as Cisco, integrated with managed IT services.
- Compliance Services Compliance and regulatory readiness services supporting frameworks relevant to defense contractors, healthcare, and other regulated industries, delivered alongside managed IT and cybersecurity.
- Customer Assistance Center (24/7 Managed Support) Branded 24/7 managed support operation providing helpdesk, network operations center (NOC) monitoring, and remote engineering as a contracted service to managed services customers.
Quantifiable outcome
- Average helpdesk response time under 60 seconds
- +4 more outcomes
Companies that use AT-NET Services
Customer profileNamed customers3 records
Segments10 records
Ideal customer profiles2 records
AT-NET Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
AI capability10 records
Feature5 records
AT-NET Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partner providing Azure cloud services, Microsoft 365, Microsoft Teams, SharePoint, Exchange, and Skype for Business implementations. AT-NET holds 300+ Microsoft certifications.
- CiscocoreCisco networking partner providing enterprise-grade networking solutions, with AT-NET holding Cisco certifications for implementation and support.
- VMwarecoreVMware virtualization partner providing cloud and data center virtualization solutions, with AT-NET holding VMware certifications.
- AWS (Amazon Web Services)coreAWS cloud services partner providing public/hybrid cloud solutions, cloud migration, and cloud hosting services.
Scale indicators6 records
Recent moves1 record
Expansion highlights5 records
AT-NET Services competitors and assessment
Company assessmentDirect peers
- Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity provider headquartered in the Southeast U.S., targeting mid-market and regulated clients with compliance-driven services — overlapping directly with AT-NET's geography and vertical mix.
- Dataprise: Dataprise is a national managed IT, cybersecurity, and cloud services provider serving mid-market and enterprise customers — a direct competitor to AT-NET in the same managed-IT-and-security category with a similar per-seat subscription model.
- Abacus Technologies: Abacus Technologies is a managed IT services and cybersecurity provider serving mid-market clients, with similar helpdesk, cloud, and compliance offerings — directly comparable to AT-NET's core portfolio.
- Ntiva: Ntiva provides managed IT, cybersecurity, and cloud services to mid-sized businesses across multiple U.S. regions, with comparable helpdesk, SOC, and vCIO offerings — making it a closely comparable MSP peer to AT-NET.
- TPx Communications: TPx Communications offers managed IT, managed security, and unified communications services to SMB and mid-market customers — overlapping with AT-NET's managed IT, VoIP, and cybersecurity offerings.
- Petricore: Petricore delivers managed IT, cloud, and cybersecurity services to small and mid-sized businesses, with comparable subscription-based managed services — making it a direct competitor in the mid-market MSP segment.
Broad incumbents
- Rackspace Technology: Rackspace is a large, established managed cloud, security, and IT services provider serving enterprise customers globally — a broad incumbent that competes with AT-NET on cloud managed services and cybersecurity at the upper end of the market.
- DXC Technology: DXC Technology is a global IT services and systems integrator offering managed services, security, and cloud — competing with AT-NET for large enterprise and regulated-industry IT outsourcing contracts.
Regional players
- Atlantic.Net: Atlantic.Net is a managed hosting and cloud services provider with a presence in the Southeast U.S., offering managed infrastructure and security services that overlap with AT-NET's cloud and managed-services portfolio.
Others
- ConnectWise: ConnectWise is a leading provider of PSA, RMM, and cybersecurity software purpose-built for MSPs — an ecosystem enabler and indirect competitor that powers many AT-NET-style managed service providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AT-NET Services social profiles
Digital presenceAT-NET Services compliance and trust
Trust signalCompliance6 records
AT-NET Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
AT-NET Services leadership team
Management profileNumber of profiles
Profiles7 records
AT-NET Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AT-NET Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AT-NET Services
What does AT-NET Services do?
AT-NET Services is a managed IT services provider that delivers end-to-end technology management for mid-sized and enterprise businesses. Offerings span fully managed IT services under the TechSentry brand, fully managed cybersecurity, managed cloud infrastructure, AI-driven business automation, IT consulting, vCIO advisory, physical security, VoIP and unified communications, and compliance services. The company operates a 24/7 Customer Assistance Center for remote support and on-site engineering.
Is AT-NET Services a public or private company?
AT-NET Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AT-NET Services founded?
AT-NET Services was founded in 2000. It employs 51 to 100 people.
Where is AT-NET Services based?
AT-NET Services is headquartered in Charlotte, United States, in the North America region.
How does AT-NET Services make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting & Projects and physical Security Services.
Who are AT-NET Services's main competitors?
Direct peers on record are Corsica Technologies, Dataprise, Abacus Technologies, Ntiva, TPx Communications and Petricore. Broad incumbents are Rackspace Technology and DXC Technology. Atlantic.Net is listed as a regional player. ConnectWise is listed as an others.
Does AT-NET Services have an API?
No public API is recorded for AT-NET Services.
What industry is AT-NET Services in?
AT-NET Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAJAA, Service Desk & Help Desk Services. Its NAICS code is 541513 and its SIC code is 7370.