Retail Management Solutions, L.L.C.

Name

Retail Management Solutions, L.L.C.

Legal name

Retail Management Solutions, L.L.C.

Website

https://rm-solutions.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Pharmacy Point-of-Sale (POS) Software

NAICS

Software Publishers (5132)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industry

POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL)

Keywords

• Pharmacy POS software
• Pharmacy point of sale
• Pharmacy inventory management
• Pharmacy payment processing
• Retail pharmacy solutions

Headquarters

HQ city

Lacey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. POS Software Licensing/Subscription: RMS provides pharmacy POS software solutions with flexible processing options. The company emphasizes 'no settling for a bundled POS system with limited capabilities' suggesting modular software licensing.
2. POS Hardware Sales: Turnkey hardware solutions carefully curated for use with RMS systems to ensure seamless POS experience.
3. Payment Processing (RMSPay): Integrated payment processing services under the RMSPay brand, offering secure credit card processing with PA-DSS certification and PCI-DSS compliance.
4. Training and Implementation Services: In-depth training programs from implementation through go-live and ongoing support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Retail Management Solutions (RMS) develops and sells an integrated pharmacy point-of-sale (POS) software platform with modular add-ons for inventory management, payment processing, mobile/bedside dispensing, digital couponing (8112), NPLEx pseudoephedrine tracking, customer loyalty, and eCommerce. The offering bundles turnkey hardware, training, integrated RMSPay payment processing, and 24/7 support, serving both independent and multi-chain enterprise pharmacies across North America.

Product overview

Retail Management Solutions (RMS) provides a unified pharmacy POS platform with modular add-ons. The core Point of Sale system serves as the foundation, complemented by specialized modules including inventory management (FrontEnd by RMS), payment processing (RMSPay), multi-location management (Star-Link), and mobile capabilities. Additional modules address specific pharmacy workflows: NutriButler for nutrient depletion counseling, Meds-to-Beds for bedside dispensing, Digital Couponing (8112) for secure digital promotions, Customer Loyalty for retention programs, Will Call Management for prescription pickup, and NPLEx for PSE compliance tracking. The platform integrates with eCommerce partners (Pointy/Google, 24SevenCommerce) and offers training, hardware, and 24/7 support services.

Differentiator

Problem solved

Functional benefit

Brands

• FrontEnd by RMS: An inventory management solution specifically designed for retail pharmacies.

Products and services

• Pharmacy Point of Sale (POS) Software Flexible, scalable pharmacy POS software designed for independent and multi-chain enterprise pharmacies, providing streamlined checkout, inventory management, and customer service capabilities.
• POS Hardware Curated hardware solutions including wireless options for mobile POS, drive-thru, and curbside operations, optimized for use with RMS systems.
• Star-Link Multi-Location & Enterprise Head office solutions with limitless scalability for centralizing POS operations across multiple pharmacy locations.
• RMSPay Payment Processing Integrated payment processing with transparent pricing and no hidden fees, supporting all major tender types with PA-DSS and PCI-DSS compliance.

Quantifiable outcome

• Increased customer retention and repeat business through loyalty programs
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• nData ServicescoreTechnology or Integration · 8 February 2026nData Services provides coupon clearing and settlement through the Coupon24 digital wallet for the 8112 Universal Digital Coupon program. RMS led the technical backend integration while nData handles the clearing and settlement layer.
• Pointy (part of Google)coreTechnology or IntegrationPointy integration automatically uploads products to Google as items are scanned at checkout, helping customers find the pharmacy when searching for stores or products nearby. Included free with all RMS systems at no additional cost.
• 24SevenCommercecoreTechnology or Integration24SevenCommerce integration enables RMS users to create online stores connected to their POS system, selling on platforms like eBay, Shopify, and more with automatic inventory, customer, and order synchronization.
• TRC HealthcarecoreTechnology or IntegrationTRC Healthcare provides the evidence-based content for NutriButler, powering recommendations to combat prescription-induced nutrient depletion. TRC's Natural Medicines Database contains over 1,400 monographs and information on over 185,000 natural products.
• Thrifty White PharmacyflagshipChannel Partner/ Reseller/ DistributorThrifty White is the largest independent pharmacy retailer nationwide and serves as a flagship customer implementing RMS's 8112 digital coupon technology across all Thrifty White Health locations.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• PioneerRx: PioneerRx is a pharmacy management and POS system purpose-built for independent pharmacies. It targets the same core customer segment as RMS (independent and small-chain pharmacies), with comparable features such as point-of-sale, inventory, and workflow modules, making it the closest direct competitor.
• Rx30: Rx30 is a pharmacy management system with integrated POS used by independent and small-chain pharmacies. Its feature set (workflow, POS, refills, inventory) closely overlaps with RMS's pharmacy POS offerings, putting it in direct competition for the same buyer profile.
• BestRx: BestRx provides pharmacy management software with POS components aimed at independent community pharmacies. It overlaps RMS in customer base and workflow scope, including refill management, point-of-sale, and compliance features.
• Computer-Rx: Computer-Rx is a pharmacy management and POS vendor serving independent pharmacies. It competes directly with RMS on core dispensing, POS, and inventory modules for community-pharmacy customers.
• Transaction Data Systems / PDX: Transaction Data Systems, through its PDX platform, offers pharmacy operations software including POS and chain-pharmacy solutions. It serves a similar independent-and-chain pharmacy customer base as RMS, including multi-location management features comparable to RMS's Star-Link.
• Liberty Software: Liberty Software is a pharmacy management and POS system focused on independent retail pharmacies. It is comparable to RMS in scope (POS, refills, compliance) and in its independent-pharmacy go-to-market, making it a direct niche competitor.

Broad incumbents

• QS/1 (J M Smith Corporation): QS/1 is a long-established pharmacy management and POS vendor serving independent and chain pharmacies. As a division of J M Smith Corporation, it has substantially broader resources and scale than RMS while targeting overlapping pharmacy POS use cases.
• McKesson Pharmacy Systems & Solutions: McKesson provides enterprise pharmacy technology and services alongside its wholesale distribution business. While primarily serving large chains and health systems, its pharmacy technology suite competes for multi-location and enterprise pharmacy IT spend that RMS targets with Star-Link.
• Cardinal Health Pharmacy Technology: Cardinal Health provides retail pharmacy management and workflow solutions through its Outcomes™ and pharmacy services portfolio. It is a broader healthcare-services incumbent whose pharmacy technology capabilities overlap with RMS's independent and chain pharmacy POS offerings.

Emerging players

• Square (Block, Inc.): Square provides a general-purpose POS and payments platform used by many small retailers, including some pharmacies. While not pharmacy-specialized, it competes with RMS at the checkout and merchant-processing layer and represents a broader-platform threat to niche pharmacy POS vendors.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@thepointofsalechannel
• Xx.com/rms_pos
• LinkedInlinkedin.com/company/retail-management-solutions-l.l.c.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retail Management Solutions, L.L.C.