24Seven Commerce, LLC
24Seven Commerce (Octopus Bridge) provides cloud-based middleware that synchronizes inventory, orders, and pricing between 40+ POS systems and eCommerce platforms and marketplaces, serving brick-and-mortar retailers across 20+ countries with a long-tail SMB and mid-market customer base.
- Company typePrivate
- Founded2013
- HeadquartersSan Jose, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What 24Seven Commerce, LLC does
24Seven Commerce, LLC (legal entity: Digital Retail Consultants, LLC; operating brand: Octopus Bridge) is a San Jose, California-based SaaS provider founded in 2013 that builds middleware connecting brick-and-mortar retailers' point-of-sale systems to eCommerce platforms and marketplaces. Its core product, Octopus Bridge, performs bi-directional, near real-time synchronization of inventory, orders, pricing, and product catalog data across 40+ POS systems (including Retail Pro, Lightspeed, Counterpoint, Microsoft Dynamics GP, Square, Storis, and Erply), 10+ eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce, Wix, nopCommerce, OpenCart), and major and niche marketplaces (Amazon, eBay, Walmart, Google Shopping, Farfetch, Souq, Fancy, SmartEtailing). The platform exposes both a Channel API and a REST API for custom integrations and operates under a 99.9% uptime SLA with SOC 2-aligned commitments and GDPR-compliant data hosting in AWS Germany.
The company's revenue model combines recurring SaaS subscriptions, per-integration licensing fees ranging from $99 (Lightspeed entry tier) to $4,000 (Microsoft Dynamics GP enterprise tier), and professional services for setup and onboarding. Distribution is multi-channel: a self-serve online storefront (shop.24sevencommerce.com) for SMB long-tail purchasing, direct enterprise sales for mid-to-large multi-location retailers, and a channel partner program where POS vendors (notably Windward Software with 4,000+ clients) recommend the integration. Customer base spans more than 20 countries with named anchors including DR3 Sports (Saudi Arabia sporting goods), Vault of Midnight (US comics retail), and SystemPlus (Pakistan systems integrator). Recent product launches through 2025-2026 include Retail Advisor AI (conversational POS querying), OctoWoo B2B (mobile wholesale ordering), Electronic Shelf Labels integration, BOPIS fulfillment, OTB planning reports, and new POS partnerships (STORIS for furniture retail), indicating active platform expansion. Leadership comprises CEO Anil Jindal and VP Sales & Marketing Avnish Saxena; the company is privately held with no external institutional funding disclosed.
24Seven Commerce, LLC firmographics
Firmographics- Name
- 24Seven Commerce, LLC
- Legal name
- Digital Retail Consultants, LLC
- Website
- https://24sevencommerce.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- 24Seven Commerce (Octopus Bridge) provides cloud-based middleware that synchronizes inventory, orders, and pricing between 40+ POS systems and eCommerce platforms and marketplaces, serving brick-and-mortar retailers across 20+ countries with a long-tail SMB and mid-market customer base.
- Ownership category
- akta.pro rank
24Seven Commerce, LLC industry classification
Industry- Product category
- Retail POS eCommerce Integration Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cross-border Marketplaces (Multi-seller) (CRAFAJAA)
Keywords
Where 24Seven Commerce, LLC is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
24Seven Commerce, LLC business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription - Integration Platform: Annual or monthly subscription model for access to Octopus Bridge integration platform. Pricing varies by POS system, number of integrations, locations, and features. Subscription includes cloud hosting, data synchronization, API access, and technical support.
- Per-Integration Licensing: One-time or recurring fees for specific POS-to-eCommerce integrations. For example, Lightspeed integrations start at $99 per integration, Counterpoint integrations at $2,500 per connection, and Microsoft Dynamics GP integrations at $4,000 per connection. Pricing varies significantly by POS system complexity.
- Professional Services - Setup & Onboarding: Additional services for custom integration setup, configuration, and implementation support. Some POS integrations offer setup and onboarding services as add-ons (e.g., Lightspeed Shopify Setup at $99).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Lightspeed eCommerce Integration - Entry-level POS integration |
| Subscription | Annual | Counterpoint POS Integration - Mid-market enterprise integration |
| Subscription | Annual | Microsoft Dynamics GP Integration - Enterprise ERP integration |
| One time/ perpetual license | Pay-as-you-go | Setup & Onboarding Services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
24Seven Commerce, LLC product offering
Product offeringCore offering
24Seven Commerce develops and sells Octopus Bridge, a cloud-based SaaS integration platform that connects brick-and-mortar retailers' POS and ERP systems with e-commerce platforms and online marketplaces. The platform performs bi-directional, near real-time synchronization of inventory, orders, pricing, and product catalogs across 30+ POS systems and 10+ eCommerce/marketplace channels. Supporting offerings include the Octopus REST API and Octopus Channel API for developer integrations, the Retail Advisor AI assistant for conversational POS data querying, and the OctoWoo B2B mobile ordering app for WooCommerce wholesale workflows.
Product overview
24Seven Commerce provides Octopus Bridge, a cloud-based omnichannel integration platform (SaaS) that connects brick-and-mortar POS systems with e-commerce channels and marketplaces. The core product enables bi-directional data synchronization of inventory, orders, pricing, and product catalogs across multiple sales channels. The platform supports integration with 40+ POS systems (including Retail Pro, Lightspeed, Square POS, Shopify POS, Erply, Loyverse, Microsoft RMS, QuickBooks POS, and TallyERP) and 10+ e-commerce platforms (including Shopify, Magento, WooCommerce, BigCommerce, Wix, and nopCommerce) plus marketplaces (Amazon, eBay, Walmart, Google Shopping, Farfetch, Souq). Add-on modules include Retail Advisor AI (conversational POS data querying), OctoWoo B2B (WooCommerce mobile ordering), Gift Card Synchronization, Digital Receipts, Multi-store Sync, Electronic Shelf Labels (ESL), BOPIS, and Open-to-Buy Reports. The company also offers Website Development, Catalog Management, and Social Media Marketing services.
Differentiator
Problem solved
Functional benefit
Brands
- Retail Advisor: AI-powered mobile retail assistant that connects to POS systems for inventory, sales, and supplier insights via conversational AI.
- OctoWoo B2B
Products and services
- Octopus Bridge Cloud-based omnichannel SaaS integration platform enabling bi-directional data exchange between physical POS/ERP systems and eCommerce channels and marketplaces (Shopify, Magento, WooCommerce, BigCommerce, Wix, Amazon, eBay, Walmart, etc.). Automates inventory synchronization, order management, product catalog updates, and pricing across all connected sales channels in near real time. Designed for brick-and-mortar retailers and POS software vendors.
- Octopus Channel API API product enabling channel and marketplace integration, allowing bi-directional data exchange between POS systems and various sales channels.
- Octopus REST API REST API enabling developer access to the Octopus Bridge platform for custom integrations, automation workflows, and bespoke POS-to-eCommerce connections. Documented at developers.octopusbridge.com.
- Retail Advisor AI AI-powered mobile companion for Octopus Bridge merchants. Provides natural language querying of POS data — users ask plain-English questions about Lightspeed sales, inventory, and trends and receive instant answers. Tracks sales, monitors inventory, manages suppliers, and surfaces vendor performance. Available on iOS and Android.
- OctoWoo B2B Mobile Ordering App WooCommerce B2B mobile ordering app enabling wholesale customers and sales teams to scan barcodes, search products, manage orders, and view customer-specific pricing directly from Android devices. Sold as a standalone product for B2B/wholesale retailers using WooCommerce.
- STORIS POS eCommerce Integration POS-to-eCommerce integration for STORIS POS, a system serving the furniture retail industry. Connects STORIS POS users with major online sales channels via Octopus Bridge.
- Square POS + Shopify Integration Automation Integration automation tool for retailers using Square POS and Shopify, streamlining product, price, and stock management across Square POS and Shopify platforms.
- Counterpoint-Shopify Gift Card Integration Standalone gift card integration connecting Counterpoint POS with Shopify, enabling seamless gift card experience across online and in-store channels for omnichannel retailers.
- Website Development Services Professional website development services for retailers building or enhancing their e-commerce presence, sold as a standalone service offering.
- Catalog Management Services Product catalog management services helping retailers prepare and optimize their product data for e-commerce channels, sold as a standalone service offering.
- Social Media Marketing Services Social media marketing and management services for retailers seeking to enhance their online presence and drive sales, sold as a standalone service offering.
Companies that use 24Seven Commerce, LLC
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
24Seven Commerce, LLC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration71 records
AI capability5 records
Feature13 records
24Seven Commerce, LLC partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- STORIScore24Seven Commerce announced official STORIS POS integration with leading eCommerce platforms, expanding connectivity across top marketplace channels. STORIS serves the furniture retail industry, and the integration enables STORIS POS users to connect with major online sales channels through Octopus Bridge.
- Windward Software (Windward System Five)coreWindward Software partnered with 24Seven Commerce to extend Windward System Five POS capabilities to omnichannel retail. The integration enables product and order data to flow across multiple eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce) and marketplaces (eBay, Amazon, Fancy, Farfetch, Souq). Windward Software serves 4,000+ clients across 37 countries, processing over $1.5 billion in sales annually.
- Amazon MarketplacecoreOctopus Bridge provides two-way integration between POS systems and Amazon marketplace, enabling brick-and-mortar stores to list products on Amazon and sync inventory automatically. Helps improve Amazon rankings and prevents overselling across channels.
- eBay MarketplacecorePOS-to-eBay integration enabling automatic inventory synchronization between physical stores and eBay marketplace. Manages all products in one place, eliminating manual entry and managing listings across multiple channels.
- Walmart MarketplacecoreIntegration connecting POS systems with Walmart marketplace, enabling retailers to expand to Walmart's marketplace and synchronize inventory across channels automatically.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
24Seven Commerce, LLC competitors and assessment
Company assessmentDirect peers
- ChannelEngine: ChannelEngine provides marketplace integration and feed management for brands and retailers selling on multiple marketplaces. Comparable to 24Seven's marketplace integration business (Amazon, eBay, Walmart, Farfetch, Souq).
- Celigo: Celigo is a broader iPaaS platform with retail-specific integration templates for POS, ERP, and e-commerce systems. Comparable as an integration middleware provider serving omnichannel retailers, though typically positioned for larger enterprises.
- Linnworks: Linnworks is a direct competitor offering multi-channel inventory and order management software that connects e-commerce systems, marketplaces, and ERP/POS systems. Highly comparable to 24Seven Commerce's Octopus Bridge platform with overlapping POS integration capabilities.
- Extensiv (formerly eCommerce Integration / Orderhive): Extensiv offers integration and order management solutions connecting POS, ERP, and e-commerce platforms with marketplace connectivity. Closely comparable to 24Seven's omnichannel integration positioning with similar SMB-to-mid-market customer focus.
- Brightpearl: Brightpearl (acquired by Sage) provides retail ERP and order/inventory management software for omnichannel merchants. Comparable as a system that integrates POS, e-commerce, and marketplace channels for brick-and-mortar retailers expanding online.
Emerging players
- Make (formerly Integromat): Make is a visual automation/iPaaS platform used by retailers to build custom POS-to-e-commerce workflows. Comparable as an integration enabling technology, though typically requires more technical resources than 24Seven's turn-key approach.
Broad incumbents
- Square / Block: Square offers POS with integrated e-commerce and omnichannel features for SMB retailers. Comparable as a POS vendor increasingly bundling native online channel functionality that competes with 24Seven's integration layer.
- Shopify (Shopify POS): Shopify operates a broad commerce platform with Shopify POS and integrated e-commerce capabilities. While not a direct middleware competitor, Shopify's native omnichannel features represent the disintermediation threat to 24Seven's core integration layer.
- Rithum (formerly ChannelAdvisor + CommerceHub): Rithum is a larger established e-commerce integration and marketplace management platform serving enterprise retailers. Comparable marketplace integration scope (Amazon, Walmart, eBay) with broader supply chain capabilities than 24Seven.
Others
- Vend (now Lightspeed Retail X-Series): Lightspeed operates retail POS with integrated e-commerce capabilities and is both a competitor (native omnichannel) and a partner (integration target) to 24Seven Commerce. Represents the POS vendor category that 24Seven either integrates with or competes against.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
24Seven Commerce, LLC social profiles
Digital presence24Seven Commerce, LLC compliance and trust
Trust signalCompliance3 records
24Seven Commerce, LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
24Seven Commerce, LLC leadership team
Management profileNumber of profiles
Profiles2 records
24Seven Commerce, LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
24Seven Commerce, LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 24Seven Commerce, LLC
What does 24Seven Commerce, LLC do?
24Seven Commerce develops and sells Octopus Bridge, a cloud-based SaaS integration platform that connects brick-and-mortar retailers' POS and ERP systems with e-commerce platforms and online marketplaces. The platform performs bi-directional, near real-time synchronization of inventory, orders, pricing, and product catalogs across 30+ POS systems and 10+ eCommerce/marketplace channels. Supporting offerings include the Octopus REST API and Octopus Channel API for developer integrations, the Retail Advisor AI assistant for conversational POS data querying, and the OctoWoo B2B mobile ordering app for WooCommerce wholesale workflows.
Is 24Seven Commerce, LLC a public or private company?
24Seven Commerce, LLC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 24Seven Commerce, LLC founded?
24Seven Commerce, LLC was founded in 2013. It employs 101 to 250 people.
Where is 24Seven Commerce, LLC based?
24Seven Commerce, LLC is headquartered in San Jose, United States, in the North America region.
How does 24Seven Commerce, LLC make money?
Three revenue lines are on record. SaaS Subscription - Integration Platform is the primary driver. The others are per-Integration Licensing and professional Services - Setup & Onboarding.
Who are 24Seven Commerce, LLC's main competitors?
Direct peers on record are ChannelEngine, Celigo, Linnworks, Extensiv (formerly eCommerce Integration / Orderhive) and Brightpearl. Make (formerly Integromat) is listed as an emerging player. Broad incumbents are Square / Block, Shopify (Shopify POS) and Rithum (formerly ChannelAdvisor + CommerceHub). Vend (now Lightspeed Retail X-Series) is listed as an others.
Does 24Seven Commerce, LLC have an API?
Yes. 24Seven Commerce offers two distinct APIs: the Octopus Channel API for channel/marketplace integration and the Octopus REST API for developer access. These enable bi-directional data exchange between physical POS systems and e-commerce platforms, supporting inventory synchronization, order management, and product catalog updates across connected channels. Developer documentation is at developers.octopusbridge.com.
What industry is 24Seven Commerce, LLC in?
24Seven Commerce, LLC's product category is Retail POS eCommerce Integration Software. Its primary akta.pro industry code is CRAFAJAA, Cross-border Marketplaces (Multi-seller). Its NAICS code is 54151 and its SIC code is 7371.