Viettel Post

Name

Viettel Post

Legal name

Tổng Công ty Cổ phần Bưu chính Viettel

Website

https://viettelpost.com.vn

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (49221), Couriers and Messengers (492)

SIC

Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Metro/Urban Standard Parcel Delivery (TLAAACAH), Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), Industrial & Manufacturing Parts Run / Line-Run Courier (TLAAAEAA)

Keywords

• Express delivery services
• Parcel logistics
• Warehouse fulfillment
• Cross-border shipping
• E-commerce logistics

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Domestic Delivery Services: Express and standard parcel delivery services within Vietnam covering same-day, next-day, and standard delivery options. Services include Hỏa tốc (express), Giao ngay Nội tỉnh (same-day intra-province), Giao ngay Liên tỉnh (same-day inter-province), Chuyển phát Nhanh (fast delivery), and Chuyển phát Tiêu chuẩn (standard delivery). The company processes up to 2 million orders per day during peak periods.
2. International Delivery Services: International parcel delivery through partnerships with FedEx (national network provider since April 2026), UPS, DHL, and TNT. Services include express international delivery to 220+ countries and territories, with the FedEx partnership expected to handle nearly 2 million shipments annually totaling over 26,000 tons. Also includes dedicated routes to 8 countries including China, Taiwan, Japan, South Korea, Thailand, and Cambodia.
3. Warehouse and Fulfillment Services: Warehouse leasing (by square meter), fulfillment center operations including inventory management, order processing, packaging, and shipping. Also includes Mini Fulfillment for small-scale storage needs, and consulting services for warehouse design and operation.
4. Customs Clearance Services: Customs clearance services for imported goods, particularly for cross-border logistics between Vietnam and China. Supports both commercial and non-commercial shipments with documentation processing.
5. Travel and E-commerce Services: Airlines ticket booking through VTBay platform as official agent for Vietnam Airlines, Jetstar, Vietjet Air, Bamboo Airways, and 300+ international airlines. Also includes tour packages and travel services.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Viettel Post provides domestic express parcel delivery (same-day, express, fast, standard, and heavy cargo) across all 34 Vietnamese provinces, plus international shipping to 220+ countries through partnerships with FedEx, UPS, DHL, and TNT. The company also operates warehouse leasing, fulfillment centers, customs clearance, cross-border e-commerce (VipoMall), and airline ticketing (VTBay), supported by a nationwide network of 2,000+ post offices, 2,000+ delivery vehicles, and 12.9 million sq ft of warehouse space.

Product overview

Viettel Post is a Vietnamese postal and express delivery company operating as a joint stock company under Viettel Group (Military Telecommunications Industry). The company offers a comprehensive logistics ecosystem comprising domestic express delivery services (same-day, express, fast, standard, and heavy cargo), international delivery through partnerships with FedEx, UPS, DHL, and TNT, warehouse and fulfillment services (including mini-fulfillment), customs clearance, cross-border e-commerce (VipoMall), airline ticketing (VTBay), and digital applications (ViettelPost App, ViettelSale, Viettel Adtech). The company also operates drone delivery for emergency situations and Smart Box delivery cabinets. Key digital platforms include a B2B API for partner integration, the Viettel++ loyalty program, and various digital tools for order management and advertising. The April 2026 FedEx partnership makes Viettel Post FedEx's National Network Provider in Vietnam, integrating over 2,000 post offices and 2,000 delivery vehicles with global logistics.

Differentiator

Problem solved

Functional benefit

Brands

• ViettelPost App: Mobile application for businesses and shop owners to manage orders, track shipments, and access delivery services.
• ViettelSale
• Viettel Adtech
• VipoMall
• VTBay
• Viettel++

Products and services

• Chuyển phát Hỏa tốc (Express Delivery)
• Giao ngay Nội tỉnh (Same-Day Intra-Provincial Delivery)
• Giao ngay Liên tỉnh (Same-Day Inter-Provincial Delivery)
• Chuyển phát Nhanh (Fast Delivery)
• Chuyển phát Tiêu chuẩn (Standard Delivery)
• Chuyển phát Hàng nặng (Heavy Cargo Delivery)
• Chuyển phát Quốc tế DHL
• Chuyển phát Quốc tế UPS
• Chuyển phát Quốc tế VQN (TNT/VQN)
• FedEx National Network Provider Service
• Chuyển phát 8 Chuyên tuyến Quốc tế (8 International Routes)
• Customs Clearance Services (Dịch vụ thông quan)
• Warehouse Rental (Cho thuê kho bãi)
• Fulfillment Service (Kho Fulfillment)
• Warehouse Transportation (Vận chuyển từ kho)
• VipoMall Cross-border E-commerce Platform
• VTBay Airline Ticket Booking
• Drone Emergency Delivery Service

Quantifiable outcome

• Processing capacity of up to 2 million orders per day during peak periods
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered strategic, core and minor.

• TNEXstrategicStrategic or Co-development Partner · 22 June 2026Viettel Post partnered with TNEX to provide integrated financial services for business owners and online sellers on the Viettel Post logistics platform. The partnership offers unsecured online lending solutions to help shop owners manage cash flow and accelerate business growth.
• FedExcoreStrategic or Co-development Partner · 23 April 2026Viettel Post and FedEx announced a strategic partnership effective April 26, 2026, making Viettel Post FedEx's National Network Provider in Vietnam. The partnership covers nationwide pickup and delivery operations, warehouse management, and customs clearance coordination. Viettel Post leverages its network of over 2,000 post offices, 2,000 delivery vehicles, and 12.9 million sq ft warehouse space to handle nearly 2 million shipments annually totaling over 26,000 tons, connecting Vietnamese goods to over 220 countries and territories worldwide.
• LEO Global LogisticsstrategicStrategic or Co-development Partner · 3 April 2026LEO Global Logistics signed an MoU with Thailand Post and Viettel Post to establish a cross-border logistics corridor linking Thailand, Vietnam, and China. The partnership develops multimodal transport solutions to improve transit times, reduce logistics costs, and support growing regional trade. Viettel Post offers infrastructure at its 140-hectare Viettel Logistics Park in Lang Son.
• Thailand PoststrategicStrategic or Co-development Partner · 3 April 2026Thailand Post and Viettel Post partnership as part of LEO Global Logistics MoU to establish Thailand-Vietnam-China logistics corridor. The collaboration develops multimodal transport solutions leveraging complementary capabilities from all three postal operators.
• V-GreenstrategicStrategic or Co-development Partner · 28 September 2025V-Green and Viettel Post signed an MoU to install approximately 3,000 electric motorcycle charging stations and battery-swapping cabinets at Viettel Post locations across Vietnam. Viettel Post will deploy 2,000 Smart Box delivery cabinets at V-Green's charging locations. Both companies plan to develop franchise models and jointly design electric motorcycles for delivery couriers, advancing V-Green's goal of 500,000 charging points and supporting Viettel Post's green transformation strategy.
• UPScoreChannel Partner/ Reseller/ Distributor · 4 July 2024Viettel Post and UPS announced a strategic partnership for international express delivery services. Viettel Post serves as a channel partner offering UPS shipping services to Vietnamese customers, providing access to UPS's global network spanning 220+ countries with over 530,000 employees worldwide.
• Vietnam Airlines, Jetstar, Vietjet Air, Bamboo AirwayscoreChannel Partner/ Reseller/ Distributor · 4 July 2024VTBay (Viettel Post's travel subsidiary) operates as official ticketing agent for major Vietnamese airlines and strategic partner to 300+ international airlines, offering comprehensive flight booking services.
• DHLcoreChannel Partner/ Reseller/ Distributor · 29 April 2020Viettel Post operates as a DHL service point offering international express delivery services to Vietnamese customers through DHL's global network. The partnership covers shipments to destinations worldwide with DHL's comprehensive logistics infrastructure.
• TNTminorChannel Partner/ Reseller/ Distributor · 29 April 2020Viettel Post partnered with TNT (now part of FedEx) to provide international express delivery services, offering Vietnamese customers access to TNT's global express network for shipments to various international destinations.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Vietnam Post (VNPost): Vietnam's state-owned national postal operator offering domestic and international parcel, EMS, and logistics services. Directly competes with Viettel Post across Vietnam's 63 provinces with a comparable product portfolio and postal-counter network.
• Giao Hàng Nhanh (GHN): One of Vietnam's largest private-sector e-commerce-focused last-mile delivery companies, competing head-to-head with Viettel Post on Shopee, TikTok Shop, and Lazada volumes with similar same-day and standard parcel offerings.
• J&T Express Vietnam: Major Southeast Asian parcel delivery network with significant Vietnam operations serving e-commerce shippers. Comparable in product mix (express, standard, heavy cargo) and target SMB/enterprise e-commerce segment.
• Shopee Express (SPX): Captive logistics arm of Shopee Vietnam handling first- and last-mile parcel volume. Competes directly for e-commerce volumes on Shopee, the dominant Vietnamese marketplace referenced as a Viettel Post customer segment.
• VNPost Express: Express delivery subsidiary of Vietnam Post, specifically positioned as a direct competitor to Viettel Post's express and same-day product lines for domestic B2B and e-commerce customers.
• Best Express Vietnam: Vietnam operations of Best Inc., a Southeast Asian e-commerce logistics player offering express parcel delivery, cross-border services, and fulfillment — directly comparable product set to Viettel Post.

Regional players

• Ninja Van Vietnam: Singapore-headquartered last-mile delivery company with operations across Southeast Asia including Vietnam. Comparable in targeting e-commerce SMB shippers and offering tech-enabled tracking and fulfillment.
• Kerry Express (Thailand): Thailand-based parcel delivery arm of Kerry Logistics with regional ASEAN operations. Comparable as a regional postal/express peer through the Thailand Post-Viettel Post-LEO cross-border corridor partnership.

Emerging players

• Lalamove Vietnam: On-demand same-day intra-city delivery platform. Comparable to Viettel Post's same-day intra-provincial and express services for time-critical B2B and SME customers within Vietnamese metros.

Broad incumbents

• DHL Express Vietnam: Global express integrator with own air network operating in Vietnam both directly and via Viettel Post as a service-point partner. Comparable as an international express provider while serving broader enterprise cross-border needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/viettelpost
• LinkedInlinkedin.com/company/viettel-post

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viettel Post