Case Closed Software
Case Closed Software is a private US company that builds cloud-based investigative case management software for law enforcement agencies, multi-jurisdictional task forces, and anti-trafficking non-profits, offering modular tools for CI management, gang intelligence, narcotics operations, RTCC workflows, and multi-agency collaboration.
- Company typePrivate
- Founded2026
- HeadquartersCleveland, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Case Closed Software does
Case Closed Software is a private US-based software company that develops cloud-based investigative case management software for law enforcement agencies, multi-jurisdictional task forces, and a small set of anti-trafficking non-profits. The product is purpose-built for the investigative lifecycle from tip intake through prosecution, addressing pain points such as scattered spreadsheets, unlinked databases, paper-based confidential informant files, and 28 CFR Part 23 compliance failures. The platform is deployed on Microsoft Azure with single-tenant dedicated server instances, FIPS 140-2 encryption, and CJIS-compliant infrastructure, with an on-premises deployment option available for agencies requiring internal hosting.
The offering is structured as a core case management platform plus a portfolio of specialized modules, including Criminal Intelligence, Confidential Informant Management, GangBuster (points-based gang validation), Narcotics Task Forces (with buy-fund wallets and special operations planning), ICAC CyberTip intake, Real Time Crime Center alert management, Human Trafficking investigation, Multi-Jurisdictional collaboration, Evidence & Property tracking, Tips & Leads, and Supplemental Reports. Tracker and CaseNexus are described as in active development. The company claims alignment with CJIS, TX-RAMP Level 2, SOC 2, GDPR, FedRAMP, ISO, and 28 CFR Part 23 compliance, and integrates via APIs with Records Management Systems, Computer-Aided Dispatch, NCIC, and analytics tools.
The business operates on an annual subscription model with quote-based pricing that scales by agency size and module selection, supplemented by implementation and professional services with a dedicated project manager per deployment and 24/7 support for critical incidents. Go-to-market is direct enterprise field sales targeting law enforcement agencies and task forces, supported by content marketing (blog, whitepapers, competitive comparisons) and an inside sales line. The company is led by founder and CEO Doug Wood, operates with a distributed remote team across the United States, and serves customers that include San Diego PD, Chicago PD, Los Angeles PD, Florida Department of Justice, Texas Narcotics Enforcement Division, a Federal Task Force in NY, a Homeland Division, and The Exodus Road.
Case Closed Software firmographics
Firmographics- Name
- Case Closed Software
- Legal name
- Case Closed Software
- Website
- https://caseclosedsoftware.com
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Case Closed Software is a private US company that builds cloud-based investigative case management software for law enforcement agencies, multi-jurisdictional task forces, and anti-trafficking non-profits, offering modular tools for CI management, gang intelligence, narcotics operations, RTCC workflows, and multi-agency collaboration.
- Ownership category
- akta.pro rank
Case Closed Software industry classification
Industry- Product category
- Law Enforcement Investigative Case Management Software
- NAICS
- Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)
Keywords
Where Case Closed Software is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Case Closed Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Annual Software Subscription: Annual subscription model for access to the Case Closed Software platform. Pricing is quote-based and varies by agency size and module selection. Includes full platform access, cloud hosting, and standard support.
- Implementation & Professional Services: Professional services including system configuration, data migration, and hands-on training. Included in the implementation cost with dedicated project manager assigned to each deployment.
- Support Services: Ongoing support services including 24/7 dedicated support for critical incidents, software updates, and access to support portal for ticket submission and request tracking.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Annual Subscription - Contact for Pricing |
| Subscription | Annual | NGO/Non-Profit Pricing - Hosting Cost Only |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Case Closed Software product offering
Product offeringCore offering
Case Closed Software is a cloud-based law enforcement case management and investigative platform that enables police departments, task forces, and multi-jurisdictional agencies to manage cases, evidence, confidential informants, criminal intelligence, tips, gang data, narcotics buy funds, and ICAC CyberTips from intake through prosecution. The platform is deployed via Microsoft Azure with single-tenant architecture, FIPS 140-2 encryption, and certifications including CJIS, TX-RAMP Level 2, SOC 2, FedRAMP, GDPR, and ISO 27001. Customers subscribe annually to the core platform and add purpose-built modules such as GangBuster, Narcotics Task Forces, RTCC, ICAC, and Human Trafficking.
Product overview
Case Closed Software™ is a unified platform-plus-modules architecture designed specifically for law enforcement and investigative agencies. The core Case Closed Software platform provides foundational case management capabilities, upon which specialized modules are deployed: the Criminal Intelligence Module enforces 28 CFR Part 23 compliance; the Confidential Informant Management Module secures CI identities with role-based access; GangBuster™ provides gang intelligence with points-based validation; the Narcotics Task Forces Module includes buy fund tracking and special operations planning; the ICAC CyberTip Platform automates CyberTip intake for internet crimes investigations; the Real Time Crime Center Module structures alert-to-case workflows; the Human Trafficking Investigation Platform protects survivor identities; and the Multi-Jurisdictional Module enables cross-agency collaboration. Additional modules cover Evidence & Property Tracking, Tips & Leads, Reports & Statistics, and Supplemental Reports. The platform is deployed via Case Closed Cloud—CJIS-compliant single-tenant cloud hosting—or optionally on-premises. Modules like Tracker and CaseNexus are in active development.
Differentiator
Problem solved
Functional benefit
Brands
- GangBuster™: A gang intelligence and investigation platform built for law enforcement that enforces points-based member validation, maintains 28 CFR Part 23 compliance, and provides network mapping capabilities.
- ICAC CyberTip Investigation Platform
- RTCC Investigative Backbone
Products and services
- Case Closed Software (Core Platform) Secure, cloud-based law enforcement case management and investigative platform that helps agencies manage cases, confidential informants, evidence, tips, and intelligence data from first tip through final disposition, compliant with CJIS, TX-RAMP, and 28 CFR Part 23 standards.
- Confidential Informant (CI) Management Module Securely manages confidential informant profiles, reliability ratings, payment records, contact logs, and deconfliction with role-based security and complete audit trails.
- GangBuster Intelligence A gang intelligence and investigation platform with points-based member validation, 28 CFR Part 23 compliance, and network/hierarchy mapping for visualizing gang structures.
- Narcotics Task Forces Module Specialized module for narcotics investigations including buy fund accountability, decentralized case management, special operations planning, and multi-group architecture with separate vaults.
- ICAC CyberTip Investigation Platform Automated CyberTip PDF intake with data extraction for IP addresses, ESP details, and offense information; supports multi-agency ICAC task force collaboration.
- Real Time Crime Center (RTCC) Module Structured alert intake from LPRs and surveillance systems with shared entity database and alert-to-prosecution workflow with 28 CFR Part 23 compliance.
- Human Trafficking Investigation Platform Purpose-built platform for human trafficking task forces with survivor identity protection, network mapping, multi-agency coordination, and grant compliance reporting.
- Multi-Jurisdictional Case Management Shared case folders, unified entity database, field-level permissions, and remote prosecutor review for seamless collaboration across local, state, and federal agencies.
- Case Closed Cloud CJIS-compliant cloud hosting on Microsoft Azure with single-tenant isolation, U.S. data residency, Tier 3 data centers, and dedicated server environments.
Quantifiable outcome
- Most agencies are live within 30 days with dedicated project manager handling all configuration and training
- +3 more outcomes
Companies that use Case Closed Software
Customer profileNamed customers10 records
Segments8 records
Ideal customer profiles3 records
Case Closed Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature10 records
Case Closed Software partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights6 records
Case Closed Software competitors and assessment
Company assessmentDirect peers
- Mark43: Cloud-native public safety platform providing RMS, CAD, and case management for law enforcement agencies. Direct competitor to Case Closed Software in serving modern, cloud-first police departments with investigative workflow tooling.
- SmartCOP Public Safety Software: Offers RMS, CAD, mobile, and investigative case management for police and sheriff agencies. Comparable niche competitor to Case Closed in serving small and mid-sized agencies with investigative and evidence tracking modules.
- CentralSquare Technologies: Public-sector software vendor offering RMS, CAD, and investigative case management to police, fire, and EMS agencies. Competes with Case Closed for mid-market and large municipal agencies seeking integrated records and case systems.
- eFORCE Software: Provides law enforcement case management and RMS software for municipal and county agencies. Direct peer competing for similar mid-market public safety buyers with comparable investigative workflow and reporting features.
Broad incumbents
- Axon (Evidence.com): Dominant law enforcement technology vendor spanning body cameras, digital evidence management, and case management via Evidence.com. Competes with Case Closed on digital evidence and case lifecycle workflows from a much larger installed base.
- Hexagon Safety, Infrastructure & Geospatial: Provides HxGN OnCall and computer-aided dispatch/records management suites to public safety agencies globally. Competes with Case Closed in command, dispatch, and investigative workflow categories at larger agencies.
- Motorola Solutions (CommandCentral): Public safety incumbent offering CommandCentral RMS, CAD, and investigative analytics to large and federal agencies. Competes in the same investigative workflow category as Case Closed while bundling radios, video, and command software.
- Tyler Technologies (Public Safety): Large enterprise software provider for the public sector, including Odyssey and New World public safety suites (RMS, CAD, case management). Represents an entrenched competitor at large agencies evaluating multi-suite procurement.
Others
- Crime Tech Solutions: Law enforcement software vendor whose email domain is used by Case Closed Software per the company data, suggesting an unresolved corporate or technology relationship. Closely adjacent offering in investigative case and analytics software.
Emerging players
- Lexipol (PoliceOne): Provides policy, training, and software tools for law enforcement, including some investigative and risk management capabilities. Comparable adjacency in serving the same buyer persona (police chiefs, IT administrators, training officers) with software-led workflow improvement.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Case Closed Software social profiles
Digital presenceCase Closed Software compliance and trust
Trust signalCompliance8 records
Case Closed Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Case Closed Software leadership team
Management profileNumber of profiles
Profiles1 record
Case Closed Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Case Closed Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Case Closed Software
What does Case Closed Software do?
Case Closed Software is a cloud-based law enforcement case management and investigative platform that enables police departments, task forces, and multi-jurisdictional agencies to manage cases, evidence, confidential informants, criminal intelligence, tips, gang data, narcotics buy funds, and ICAC CyberTips from intake through prosecution. The platform is deployed via Microsoft Azure with single-tenant architecture, FIPS 140-2 encryption, and certifications including CJIS, TX-RAMP Level 2, SOC 2, FedRAMP, GDPR, and ISO 27001. Customers subscribe annually to the core platform and add purpose-built modules such as GangBuster, Narcotics Task Forces, RTCC, ICAC, and Human Trafficking.
Is Case Closed Software a public or private company?
Case Closed Software is a private company. It is classified as unknown and is currently operating.
When was Case Closed Software founded?
Case Closed Software was founded in 2026. It employs 1 to 10 people.
Where is Case Closed Software based?
Case Closed Software is headquartered in Cleveland, United States, in the North America region.
How does Case Closed Software make money?
Three revenue lines are on record. Annual Software Subscription is the primary driver. The others are implementation & Professional Services and support Services.
Who are Case Closed Software's main competitors?
Direct peers on record are Mark43, SmartCOP Public Safety Software, CentralSquare Technologies and eFORCE Software. Broad incumbents are Axon (Evidence.com), Hexagon Safety, Infrastructure & Geospatial, Motorola Solutions (CommandCentral) and Tyler Technologies (Public Safety). Crime Tech Solutions is listed as an others. Lexipol (PoliceOne) is listed as an emerging player.
Does Case Closed Software have an API?
No public API is recorded for Case Closed Software.
What industry is Case Closed Software in?
Case Closed Software's product category is Law Enforcement Investigative Case Management Software. Its primary akta.pro industry code is HDABAHAK, Data Security & Privacy for Cloud (DLP, DSPM, Tokenization). Its NAICS code is 51321 and its SIC code is 7372.