What Crime Tech Solutions does

Crime Tech Solutions, founded in 2013 and headquartered in Leander, Texas, develops and markets Case Closed Software™, a cloud-based investigative case management platform purpose-built for U.S. law enforcement agencies, federal investigative bodies, multi-jurisdictional task forces, and selected non-governmental investigative organizations. The platform is hosted on Microsoft Azure with optional on-premises deployment and is engineered to meet CJIS Security Policy, TX-RAMP Level 2, FedRAMP, SOC 2, ISO, GDPR, and 28 CFR Part 23 requirements, allowing it to sell into the most security-sensitive segments of the public-sector buyer base. The company's core product was acquired in May 2016 and has since been expanded into 15+ modules spanning case lifecycle management, confidential informant administration, evidence and property tracking with barcode-driven chain-of-custody, criminal intelligence with link analysis, gang and organization mapping, tips and leads prioritization, multi-agency collaboration, agent wallet and payments, analytics and reporting, and specialized workflows for ICAC, narcotics task forces, anti-human trafficking operations, and real-time crime centers; Tracker and CaseNexus modules are in active development.

The product is sold through a direct enterprise field-sales motion targeting large agencies down to smaller municipal departments, with implementation cycles of 4–8 weeks that include configuration, data migration, and Webex or on-site administrator and end-user training. Pricing is quote-based, tiered by agency size, number of users, and modules selected, and structured as multi-year subscriptions. The customer base is concentrated almost entirely in U.S. law enforcement and adjacent government agencies, with named references spanning San Diego PD ICAC, Chicago PD, Los Angeles PD, Florida DOJ, Texas Narcotics Enforcement Division, Federal Task Force NY, a Homeland Security Division, a State Investigation Bureau, a Cyber Intelligence Unit, and an international anti-human trafficking non-profit (The Exodus Road). The company is privately held, founder/CEO-led by Douglas Wood, with no disclosed external funding and a headcount in the 11–50 range.

Name

Crime Tech Solutions

Legal name

Crime Tech Solutions

Website

https://crimetechsolutions.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Crime Tech Solutions develops Case Closed Software™, a cloud-based, CJIS-compliant investigative case management platform for U.S. law enforcement agencies, federal investigative bodies, task forces, and select non-profits. Its modular suite spans case lifecycle, evidence tracking, confidential informants, gang intelligence, and multi-agency collaboration.

Ownership category

akta.pro rank

Product category

Law enforcement case management software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Case Management, Investigations & Workflow Orchestration (FSAFAKAL)

akta.pro secondary industry

Records Management, Information Governance & Retention (BPAEAPAO)

Keywords

• Law enforcement software
• Case management software
• Criminal intelligence platform
• Evidence tracking system
• Public safety software

Headquarters

HQ city

Leander

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Platform Subscription: Cloud-based subscription model for case management software with various modules including Investigations, Criminal Intelligence, Confidential Informants, Evidence, Gangs, Tips & Leads, and Analytics. Implementation, configuration, and training included in deployment.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Crime Tech Solutions, operating as Case Closed Software, develops and sells a cloud-based, CJIS-compliant case management and criminal intelligence platform for law enforcement. Core functionality covers investigations, confidential informants, tips and leads, evidence and property tracking, gang and criminal intelligence, real-time crime-center operations, analytics, and specialized task-force workflows for narcotics, ICAC, anti-human trafficking, and multi-jurisdictional operations.

Product overview

Case Closed Software™ is a cloud-based, unified investigative case management platform built specifically for law enforcement agencies. The core platform integrates multiple purpose-built modules including: Investigations & Case Management (the central hub), Confidential Informants, Tips & Leads, Evidence & Property Tracking, Gang Intelligence, Operations / Event Planning, Agent Wallet & Payments, Analytics & Reporting, and Criminal Intelligence. Specialized solutions include Multi-Jurisdictional, Anti-Human Trafficking, Narcotics & Task Forces, ICAC, Gangs & Organized Crime, and Real Time Crime Center modules. The platform operates on Microsoft Azure with CJIS, TX-RAMP, and SOC 2 compliance. Additional modules Tracker and CaseNexus are in active development.

Differentiator

Problem solved

Functional benefit

Brands

• CaseNexus: Additional module mentioned as in active development alongside Tracker module.
• Tracker

Products and services

• Case Closed Software A cloud-based, CJIS-compliant case management and criminal intelligence platform for U.S. law enforcement. It provides configurable workflows for cases, confidential informants, tips and leads, evidence and property tracking with chain-of-custody, gang and criminal intelligence, operations and event planning, agent-based payments, analytics, and specialized task-force modules (multi-jurisdictional, narcotics, ICAC, anti-human trafficking), with mobile apps and integration APIs.
• Investigations & Case Management module A modular add-on to Case Closed Software that supports case intake, investigation workflows, case linking, and investigative analytics for detectives and investigative supervisors.
• Confidential Informants module Modular add-on for registering, vetting, paying, and debriefing confidential informants, with audit trails and 28 CFR Part 23-compliant retention policies.
• Tips & Leads module Modular add-on that captures anonymous and attributed tips, triages them, and links them to cases and investigations within the Case Closed platform.
• Evidence & Property Tracking module Modular add-on for tracking physical evidence and property using barcode/RFID with full chain of custody and disposition workflows.
• Gang Intelligence module Modular add-on for storing, linking, and analyzing gang and organized-crime intelligence, including configurable retention policies and link-analysis visualizations.
• Operations / Event Planning module Modular add-on for planning and coordinating field operations and large events, including personnel, assets, and real-time situational awareness.
• Agent Wallet & Payments module Modular add-on that supports documenting and reconciling informant and operational payments with audit and reporting.
• Analytics & Reporting module Modular add-on that delivers dashboards, link analysis, and configurable reporting across cases, informants, tips, evidence, and operations.

Quantifiable outcome

• Eliminates scattered spreadsheets, unlinked databases, and manual paper files
• +3 more outcomes

Named customers10 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature10 records

Partnerships

One partnership is on record.

• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure provider for Case Closed Software's secure, U.S.-based cloud hosting. Microsoft Azure provides the underlying infrastructure for the platform's 99%+ uptime guarantee and daily automatic backups with multiple redundancies.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Mark43: Cloud-native public safety platform providing RMS, CAD, and case management for law enforcement agencies. Most direct head-to-head competitor in cloud-delivered investigative case management for U.S. police departments.
• CentralSquare Technologies: Public sector software vendor offering RMS, CAD, and records/JMS solutions to municipal and county law enforcement. Direct competitor in the same investigative case management category across mid-market agencies.

Broad incumbents

• Tyler Technologies: Large public sector software provider with justice and public safety suites (courts, jails, records). Overlaps with Crime Tech Solutions in investigative and case management workflows as part of a much broader portfolio.
• Axon: Dominant law enforcement technology vendor (body cameras, TASER, digital evidence, RMS). Offers overlapping evidence, records, and case capabilities through its public safety platform, though it is not a specialist in investigative case management.
• Motorola Solutions: Public safety giant with CommandCentral suite spanning CAD, RMS, evidence, and analytics. Competes with Crime Tech Solutions in case management for large agencies via its broader, integrated product portfolio.
• Hexagon Safety, Infrastructure & Geospatial: Provides computer-aided dispatch, records management, and investigative analytics for public safety. Adjacent competitor in the broader law enforcement software stack with overlapping case management capabilities.
• NICE Systems (NICE Public Safety): Provides investigative, case management, and digital evidence solutions for law enforcement and emergency communications. Overlaps with Crime Tech Solutions in investigative case workflows as part of a broader portfolio.

Emerging players

• CivicEye Technologies: Public safety software vendor focused on records management and analytics for smaller to mid-sized law enforcement agencies. Comparable niche-scale competitor pursuing similar investigative workflows.
• SoundThinking: Public safety technology provider (formerly ShotSpotter) offering gunshot detection, crime analytics, and case management tooling. Comparable as a technology-driven vendor serving U.S. law enforcement agencies.
• RapidSOS: Emergency response data platform linking connected devices to 911/public safety systems. Adjacent in serving law enforcement data and intelligence needs with overlap in inter-agency coordination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CrimeTechSols
• LinkedInlinkedin.com/company/crime-tech-solutions

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crime Tech Solutions