NexGen Healthcare Communications

What NexGen Healthcare Communications does

NexGen Healthcare Communications Ltd is a UK-headquartered, full-service medical communications agency founded in 2013 and acquired by MedComms Experts on July 24, 2025. The company serves global pharmaceutical, biotechnology, and healthcare organisations across the US, UK, and EU markets, delivering strategic communications, medical education, creative content execution, and patient engagement services through an 80+ strong team that includes PhDs, MDs, and PharmDs. Its client base is concentrated among enterprise pharmaceutical companies running multi-year, multi-channel education programmes, congress activities, and franchise-level launch support, with case studies spanning oncology, vaccines, and global brand franchises.

The company's core offering is organised around four interconnected service pillars: strategic communications (competitor intelligence, insight generation, communications planning, scientific platform development); medical education (congresses, webinars, disease awareness campaigns); creative content execution (podcasts, videos, infographics, MOAs, interactive PDFs, animations); and patient engagement (patient insights, journey mapping, advocacy partnerships, patient support programmes). Underpinning these services are three proprietary digital platforms: iCases, a multi-channel case-based educational platform for HCPs; Hive, a personalised HCP learning journey tool; and DataMaps, a competitor insight and data visualisation system used for long-term monitoring of complex therapeutic landscapes. Integrations include Google Analytics and Google Tag Manager for digital performance tracking.

NexGen operates as a private, professional-services business with no publicly disclosed pricing. Revenue is generated through project-based engagements and ongoing enterprise client relationships acquired via direct enterprise field sales. The company holds GDPR and UK Modern Slavery Act compliance, maintains offices in London (HQ), New York (US HQ, est. 2021), and Manchester, and has built industry credibility through repeated recognition at EVCOM, Communique, PMEA, and PM Society awards between 2018 and 2022. Following the 2025 acquisition by MedComms Experts, NexGen now operates as a subsidiary within a larger integrated medical and commercial communications platform.

Name

NexGen Healthcare Communications

Legal name

NexGen Healthcare Communications Ltd

Website

https://nexgenhc.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

NexGen Healthcare Communications is a UK-headquartered, full-service medical communications agency serving global pharmaceutical, biotechnology, and healthcare clients with strategic communications, medical education, creative content, and patient engagement services delivered by 80+ experts via proprietary platforms iCases, Hive, and DataMaps.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medical Communications Services: Strategic planning, creative content execution, medical education, and patient engagement services for pharmaceutical and life sciences clients. Revenue generated through project-based engagements and ongoing client relationships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

NexGen Healthcare Communications is an independent, full-service medical communications agency that provides strategic planning, creative content execution, medical education, and patient engagement services for pharmaceutical and life sciences clients. It delivers multi-channel communications solutions at global, regional, and local levels, supported by proprietary digital platforms (iCases, Hive, DataMaps) and a team of 80+ medical communications experts.

Product overview

NexGen Healthcare Communications is an independent, full-service medical communications company offering a unified platform of integrated services rather than a single software product. The core offering comprises four interconnected service pillars: Strategic Communications (competitor intelligence, insight generation, communications planning, scientific platform development), Medical Education (disease awareness, congress support, educational platforms), Creative Content Execution (digital solutions, data visualisation, scientific engagement, meetings/congresses), and Patient Engagement (patient insights, journey mapping, advocacy partnerships). The company also provides proprietary digital platforms including iCases (case-based educational platform), Hive (personalised learning journeys), and DataMaps (competitor insight and data visualisation tool). These products and services work together to deliver multi-channel, integrated communications solutions for pharmaceutical clients at global, regional, and local levels.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategic Communications Services Insight-focused communications planning combining competitor intelligence, insight generation, communications planning, and scientific platform development to add emotion and impact to clients' scientific stories.
• Medical Education Services Disease awareness programmes delivered across multiple channels including congresses, webinars, and education campaigns, featuring award-winning data visualisation initiatives and educational programmes designed to improve HCP knowledge, competencies, and confidence.
• Creative Content Execution Creative digital solutions bringing healthcare to life through expert science communicators, including podcasts, videos, infographics, MOAs, interactive PDFs, pubcasts, animations, data visualisation, scientific engagement, and meetings/congresses support.
• Patient Engagement Services Integrated, patient-centred solutions spanning the entire medicine lifecycle from clinical trials through advocacy, medical affairs, and launch, including patient insights collection, patient journey mapping, clinical development transformation, advocacy partnerships, and patient support programmes.
• iCases Platform Multi-channel, integrated, case-based educational platform allowing case studies in various formats for in-room meetings, virtual meetings, one-to-one meetings, and remote learning modules, supporting HCP engagement through case-based learning programmes.
• Hive Platform

Quantifiable outcome

• Over 60 globally focused patient advocacy groups established in 4-year project
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• MedComms ExpertscoreStrategic or Co-development Partner · 24 July 2025MedComms Experts announced the acquisition of NexGen Healthcare Communications, a UK-based agency, on July 24, 2025. The deal aims to enhance the combined entity's capabilities in integrated medical and commercial communications for life sciences clients across the US, UK, and EU, creating a unified platform for strategic scientific and commercial communications.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• OPEN Health: UK-headquartered, full-service medical communications agency of comparable mid-market size serving pharma clients across medical affairs, publications, and patient engagement. Closest direct competitor to NexGen in scope, scale, and client base.
• Fishawack Health: Global medical communications and consulting agency headquartered in the UK, serving pharma with medical affairs, scientific engagement, and creative content similar to NexGen's four service pillars. Highly comparable in service mix, geography, and customer profile.
• Caudex (McCann Health): UK-based medical communications agency (part of McCann Health) delivering strategic scientific communications, publications, and medical education to pharma clients. Directly comparable service portfolio and customer base to NexGen.
• EPG Health (a Wiley brand): Tech-enabled medical communications and HCP education platform providing digital learning, content delivery, and engagement tools to pharma. Particularly comparable to NexGen's iCases and Hive learning journey offerings.
• Lucid Group: UK-based medical communications and behavior change agency serving global pharma clients with HCP and patient engagement. Comparable to NexGen in therapeutic area specialization, HCP education focus, and integrated medical/patient offerings.
• Complete HealthVizion: Specialist medical communications agency offering strategic planning, scientific content, and creative digital solutions to pharma. Highly comparable scope of services and customer profile to NexGen.
• Adelphi Group (Adelphi Communications): Long-standing UK medical communications and real-world evidence provider offering strategic communications, publications, and medical education. Direct competitor for pharma medical affairs and scientific communications work.

Broad incumbents

• Publicis Health: Global health communications and media network within Publicis Groupe providing end-to-end medical communications, patient engagement, and marketing to pharma. Scaled incumbent competing for the same global pharma wallet.
• McCann Health: Global health communications network offering integrated medical communications, advertising, and consulting. Much larger incumbent that competes for the same global pharma accounts NexGen serves.
• Inizio (Evoke/Mind+Matter): Large-scale global commercialization platform for health and life sciences that includes multiple medical communications brands. Represents the broader scaled-network competitive set against which mid-sized agencies like NexGen compete.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/nexgenhc
• LinkedInlinkedin.com/company/nexgen-healthcare-communications-ltd
• Instagraminstagram.com/nexgenhc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NexGen Healthcare Communications