What Gilmartins does

Gilmartins is a privately-owned UK main contractor delivering building repair, maintenance and refurbishment services, headquartered in Houghton Regis, Bedfordshire and operating from a single head office. The company's core offering consists of four interconnected service lines: Responsive Repairs (day-to-day plumbing, drainage, electrical, carpentry, joinery, groundworks, roofing, guttering, damp and mould, and out-of-hours emergencies), Voids Refurbishment (turnaround of empty social housing properties using digital workflow tracking), Planned Works (kitchen/bathroom renewals, sustainability improvements), and a Supply Chain function coordinating trusted subcontractors and suppliers to support national delivery.

The business is primarily anchored in the UK social housing sector — local authorities and housing associations — with secondary activity in Healthcare (including named projects at Royal Berkshire Community, L&D Hospital, and Maryland Care Home) and Defence. Geographic reach spans at least nine UK regions, including South East London, North West London, Oxford/Thames Valley, Sheffield/Doncaster, Cambridge/East Anglia, Swindon, Birmingham, North London and High Wycombe. The company operates as a 101–250 person direct employer, recruiting skilled tradespeople internally through an apprenticeship and NVQ Level 2/3 pipeline rather than via agencies.

Gilmartins generates revenue almost exclusively through formal service contracts (contract-fee model) won via procurement frameworks with public sector housing providers, healthcare organisations, and defence clients. Pricing is not publicly disclosed and is negotiated per tender. Its competitive positioning rests on a dense stack of sector accreditations (CHAS Elite, Constructionline Gold, ISO 9001/14001/45001/27001, Gas Safe, NICEIC, RoSPA, SafeContractor, Cyber Essentials Plus) and a long-standing founder-led management structure under Terry Gilmartin, with no institutional investors or parent company disclosed.

Name

Gilmartins

Legal name

Gilmartins

Website

https://gilmartins.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Gilmartins is a privately-owned UK main contractor delivering responsive repairs, voids refurbishment, and planned works primarily to local authorities and housing associations, with secondary activity in healthcare and defence across nine UK regions.

Ownership category

akta.pro rank

Headquarters

HQ city

Bedford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Repairs and Maintenance Services: Gilmartins operates as a main contractor delivering responsive repairs and maintenance services, voids refurbishment, and planned works primarily to social housing clients (local authorities and housing associations). Revenue is generated through service contracts with public sector housing providers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Gilmartins is a privately-owned UK national main contractor delivering responsive repairs and maintenance, voids refurbishment, and planned works primarily for social housing clients. Services are executed by in-house teams of qualified tradespeople covering plumbing, drainage, electrical, carpentry, joinery, groundworks, roofing, guttering, damp and mould works, and out-of-hours emergencies, supported by a subcontractor and supplier network.

Product overview

Gilmartins is a privately-owned national main contractor providing repairs and maintenance services primarily in the social housing sector, with over 20 years of experience. The company operates a unified service portfolio consisting of four interconnected offerings: Responsive Repairs handles day-to-day maintenance and emergency services; Voids Refurbishment manages empty property turnarounds; Planned Works delivers long-term refurbishment programmes; and Supply Chain coordinates the subcontractor and supplier network supporting all service delivery. The company serves local authorities, housing associations, and operates in the Health and Defence sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Responsive Repairs Delivers responsive day-to-day repairs and maintenance services for local authorities and housing associations, covering plumbing, drainage, electrical repairs, carpentry, groundworks, roofing, damp and mould works, and out-of-hours emergencies.
• Voids Refurbishment Manages empty property refurbishments for housing providers, including essential repairs, safety checks, full refurbishments, and redecoration, using digital workflow tracking to ensure consistent, auditable results.
• Planned Works Delivers planned refurbishment programmes including kitchen and bathroom renewals and sustainability improvements, managing the entire process from survey and design through to installation and handover.
• Supply Chain Partnership services with trusted subcontractors and suppliers to support delivery of repairs and maintenance contracts across the UK.

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Subcontractors and SupplierscoreOthersAs a main contractor delivering repairs and maintenance contracts across the UK, Gilmartins works in partnership with a wide range of trusted subcontractors and suppliers to support service delivery. Subcontractors and suppliers interested in working with Gilmartins can submit their interest through the company's formal onboarding processes.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Wates Property Services: Wates Group's property services arm delivers responsive repairs, voids, and planned works to UK social housing clients, sharing Gilmartins' contractor model, framework procurement route, and regional delivery structure.
• Mears Group: UK-listed provider of repairs, maintenance, and management services predominantly to the social housing sector, with a similar local-authority and housing-association client base and a comparable responsive-repairs plus planned-works service mix.
• Fortem: Specialist UK repairs, maintenance, and home improvement provider for housing associations and local authorities, offering a directly comparable responsive repairs, voids, and planned works portfolio.
• Morgan Sindall Property Services: A division of Morgan Sindall Group focused on responsive repairs, voids refurbishment, and planned maintenance for social housing landlords across the UK, directly overlapping Gilmartins' core service pillars and customer profile.
• United Living: UK contractor delivering responsive repairs, planned works, and energy-efficiency retrofit programmes for housing associations and councils, positioning it as a direct mid-tier competitor with adjacent decarbonisation capability.
• Ian Williams: UK provider of property services to social housing and public-sector clients, focused on responsive repairs, voids, and planned maintenance, closely matching Gilmartins' customer verticals and trade-based delivery model.

Broad incumbents

• Kier Group: Large UK infrastructure and construction group with a Kier Services division that delivers social housing repairs and maintenance; broader portfolio overlaps with Gilmartins but operates at significantly greater scale across multiple construction end markets.
• Seddon Construction: UK contractor with a property services division delivering repairs, maintenance, and refurbishment to housing associations and public-sector clients; comparable offering but operates as a broader building contractor with a wider construction portfolio.
• ENGIE UK: International energy and services group whose UK business delivers social housing repairs, retrofit, and facilities services; much larger incumbent operating a portfolio of overlapping capabilities rather than Gilmartins' specialist-main-contractor niche.
• Equans UK: Major UK facilities management and technical services provider serving housing associations, healthcare, and the public sector; broader than Gilmartins but competes directly on housing repairs, voids, and decarbonisation contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/GilmartinsLuton

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gilmartins