Digital Mass
Digital Mass is a Minneapolis-based, developer-led Salesforce consulting firm offering end-to-end implementation, optimization, and staff augmentation across the full Salesforce ecosystem for enterprise and mid-market clients in Healthcare, Financial Services, and four additional verticals.
- Company typePrivate
- Founded2015
- HeadquartersMinneapolis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Digital Mass does
Digital Mass is a private, Minneapolis-based Salesforce consulting firm founded in 2015 that provides developer-led, architecture-first implementation, optimization, and staff augmentation services across the full Salesforce ecosystem. The firm's delivery spans Sales Cloud, Service Cloud, Marketing Cloud, Data 360, Revenue Cloud, Experience Cloud, MuleSoft, Agentforce, Tableau, and Slack, with technical depth in Apex, Lightning Web Components, Flow, and integration architectures. Differentiated delivery is anchored by the proprietary LeanSF methodology and a standardized $30K fixed-bid SprintZero discovery engagement that audits client orgs and produces actionable roadmaps over a 3-4 week window.
The company serves enterprise and mid-market clients primarily in Healthcare and Financial Services, with additional verticals in Manufacturing, Construction, Consumer Goods, and Nonprofit. Named enterprise customers include a national health insurance carrier, a national bank, a private university in St. Paul, Huntington Bank, Old National Bank, Securian Financial, American Lung Association, Hill's Pet, and Summit Fire Protection. Digital Mass reports 150+ Salesforce projects delivered and a 4.9 average client rating.
Revenue is generated through professional services — fixed-bid project work (anchored by SprintZero at $30K) and time-and-materials engagements — delivered by embedded consultants working on-site at the Minneapolis headquarters (212 Third Ave N, Suite 318) and at client sites. The firm is bootstrapped with no disclosed external funding, operates as Digital Mass, LLC (Minnesota), and acquired Minneapolis-based Salesforce consultancy Trail Two in November 2023. Go-to-market is enterprise field sales supported by content marketing (blog, newsletter, LinkedIn) and inbound via the company website.
Digital Mass firmographics
Firmographics- Name
- Digital Mass
- Legal name
- Digital Mass, LLC
- Website
- https://digitalmass.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Digital Mass is a Minneapolis-based, developer-led Salesforce consulting firm offering end-to-end implementation, optimization, and staff augmentation across the full Salesforce ecosystem for enterprise and mid-market clients in Healthcare, Financial Services, and four additional verticals.
- Ownership category
- akta.pro rank
Digital Mass industry classification
Industry- Product category
- Salesforce Consulting Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Data Monetization & Data Products Services (BPAEAHAL)
- akta.pro secondary industry
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
Keywords
Where Digital Mass is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Digital Mass business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Salesforce Consulting Services: Professional services revenue generated through consulting engagements including new Salesforce implementations, platform migrations, custom development (Apex, LWC, integrations), staff augmentation, project rescue, and optimization services. Revenue model based on fixed-bid projects (e.g., SprintZero at $30K) and time-and-materials engagements for implementation work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | SprintZero Discovery Engagement - Fixed-bid discovery and roadmap |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Digital Mass product offering
Product offeringCore offering
Digital Mass is a Minneapolis-based, developer-led Salesforce consulting firm that delivers implementation, integration, customization, and managed services across the full Salesforce ecosystem (Sales, Service, Marketing, Data, Revenue, Experience, MuleSoft, Agentforce, Tableau, Slack). The firm pairs certified Salesforce architects and developers with its proprietary LeanSF delivery methodology and its fixed-scope Sprint Zero discovery engagement to scope, build, and optimize Salesforce platforms for clients.
Product overview
Digital Mass is a developer-led Salesforce consulting firm offering end-to-end Salesforce strategy, implementation, and optimization across the entire Salesforce ecosystem. The portfolio includes core cloud services (Sales Cloud, Service Cloud, Marketing Cloud, Data 360, MuleSoft, Agentforce, Revenue Cloud, Experience Cloud, Tableau, and Slack) built on a developer-led, architecture-first approach using the proprietary LeanSF methodology. The flagship engagement is Sprint Zero, a $30K fixed-bid discovery process that establishes technical foundations, maps business processes, and creates architectural blueprints. The firm embeds consultants directly with clients for delivery across industries including Healthcare, Financial Services, Manufacturing, Construction, Consumer Goods, and Nonprofit.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 130% increased productivity per claims processing agent for healthcare payer
- +4 more outcomes
Companies that use Digital Mass
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles2 records
Digital Mass technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature2 records
Digital Mass partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Trail TwominorDigital Mass acquired Minneapolis-based Salesforce implementation consultancy firm Trail Two in November 2023. The acquisition enhanced Digital Mass's expertise and development capabilities amid rising demand in technology and development sectors.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Digital Mass competitors and assessment
Company assessmentBroad incumbents
- Slalom: Large US-based consulting firm with a substantial Salesforce practice spanning implementation, MuleSoft, and analytics; competes with Digital Mass for mid-market and enterprise Salesforce engagements.
- Accenture Salesforce Business Group: Global SI with one of the largest Salesforce practices worldwide; competes on large enterprise deals where scale and procurement leverage matter, often including Digital Mass's target accounts.
- Deloitte Digital: Deloitte's Salesforce practice competes on enterprise transformation deals, particularly in regulated industries like financial services where Digital Mass also plays.
- Capgemini Salesforce Practice: Global SI with significant Salesforce, MuleSoft, and data capabilities; competes for multi-cloud enterprise deals where Digital Mass bids.
Direct peers
- Simplus (Infosys): Salesforce-focused consultancy acquired by Infosys offering implementation, managed services, and Quote-to-Cash; directly competes in the Salesforce implementation market.
- Torrent Consulting: Salesforce Summit Partner consulting firm specializing in implementation, integration, and managed services for mid-market and enterprise clients; comparable in size and go-to-market.
- Atrium: Pure-play Salesforce consulting and AI advisory firm offering strategy, implementation, and managed services across the Salesforce ecosystem; the closest scale-and-model competitor to Digital Mass.
- Coastal Cloud: Salesforce consulting firm delivering implementation, custom development, and AI/Agentforce services to enterprise and mid-market clients; comparable boutique peer.
Emerging players
- Permanent Equity (backed Salesforce consultancies) / PE roll-ups: Emerging Salesforce-focused consultancies and PE-backed roll-ups (e.g., Promethean, Simplus-type platforms) competing on price and delivery for implementation work; relevant comp set for inorganic growth comparison.
- Persistent Systems Salesforce Practice: Global IT services firm with growing Salesforce practice; competes for offshore-leaning enterprise delivery and is a relevant adjacent competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Digital Mass social profiles
Digital presenceDigital Mass financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital Mass leadership team
Management profileNumber of profiles
Profiles1 record
Digital Mass subsidiaries and ownership
Company hierarchySubsidiaries1 record
Digital Mass funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital Mass M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital Mass
What does Digital Mass do?
Digital Mass is a Minneapolis-based, developer-led Salesforce consulting firm that delivers implementation, integration, customization, and managed services across the full Salesforce ecosystem (Sales, Service, Marketing, Data, Revenue, Experience, MuleSoft, Agentforce, Tableau, Slack). The firm pairs certified Salesforce architects and developers with its proprietary LeanSF delivery methodology and its fixed-scope Sprint Zero discovery engagement to scope, build, and optimize Salesforce platforms for clients.
Is Digital Mass a public or private company?
Digital Mass is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Digital Mass founded?
Digital Mass was founded in 2015. It employs 11 to 50 people.
Where is Digital Mass based?
Digital Mass is headquartered in Minneapolis, United States, in the North America region.
How does Digital Mass make money?
One revenue line is on record: salesforce Consulting Services.
Who are Digital Mass's main competitors?
Broad incumbents on record are Slalom, Accenture Salesforce Business Group, Deloitte Digital and Capgemini Salesforce Practice. Direct peers are Simplus (Infosys), Torrent Consulting, Atrium and Coastal Cloud. Emerging players are Permanent Equity (backed Salesforce consultancies) / PE roll-ups and Persistent Systems Salesforce Practice.
Does Digital Mass have an API?
No public API is recorded for Digital Mass.
What industry is Digital Mass in?
Digital Mass's product category is Salesforce Consulting Services. Its primary akta.pro industry code is BPAEAHAL, Data Monetization & Data Products Services, with a secondary code of HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms. Its NAICS code is 5182 and its SIC code is 7374.