Name

Woodcliff Hotel & Spa

Legal name

Woodcliff Hotel & Spa

Website

https://woodcliffhotelspa.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Resort Hospitality (Hotel, Spa, Dining, Golf & Events)

NAICS

Hotels (except Casino Hotels) and Motels (72111), Golf Courses and Country Clubs (71391), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury Wellness & Spa Resorts (THAGACAG)

akta.pro secondary industries

Destination Spa Resorts (THAGAMAA), Luxury Golf Resorts (THAGACAH), Golf & Leisure Full-Service Hotels (THAGAAAH), Destination Spas & Spa Resorts (HSALAFAC)

Keywords

• Luxury hotel accommodations
• Full-service spa services
• Wedding and event venues
• Resort dining and golf
• Corporate meeting facilities

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Hotel Accommodations: Revenue from guest room rentals including various room types (king, queen, suites, accessible rooms) with nightly rates. Includes destination fee for amenity access.
2. Spa Services: Comprehensive spa services including massages, facials, body treatments, salon services, and IV/vitamin therapy. Booked via SpaTime platform.
3. Food & Beverage: On-site dining through Horizons Modern Kitchen & Wine Bar (full-service restaurant) and Craftsman Café (breakfast service), plus poolside dining and private dining room rentals.
4. Golf Course: The Links at Woodcliff, a 9-hole USGA rated public golf course generating revenue from green fees and golf memberships.
5. Meetings & Events: Rental of event spaces including the 6,400 sq ft Event Center, 3,600 sq ft Ballroom, Finger Lakes Rooms, and outdoor venues for corporate events, weddings, and social gatherings. Includes catering services.
6. Gift Cards: Gift cards redeemable anywhere on property for stays, spa treatments, dining, and golf.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Woodcliff Hotel & Spa operates an integrated full-service resort on 70+ acres in Fairport, NY (Rochester/Finger Lakes) selling overnight accommodations, a multi-treatment spa (massage, facial, body, salon, IV therapy), an on-site restaurant and café, a 9-hole public golf course, and indoor/outdoor event space for weddings and corporate meetings. Revenue is generated through nightly room rates, à la carte spa and salon services, green fees, F&B sales, and event/banquet contracts managed by dedicated sales teams.

Product overview

Woodcliff Hotel & Spa is a luxury resort property offering an integrated hospitality experience combining accommodations, dining, spa services, golf, and event venues. The property features well-appointed rooms and suites, the award-winning Spa at Woodcliff (voted best New Spa in America), Horizons Modern Kitchen + Wine Bar restaurant, Craftsman Café, a 9-hole USGA rated golf course, over 14,000 sq. ft. of meeting and event space, indoor/outdoor pools, fitness center, and 70+ acres of hiking trails. The spa sub-brand includes massage therapy, facial and body treatments, hair/nail/make-up salon services, and Sorella Hydration IV/injection therapies. Room packages such as Cliffside Escape, Midweek Escape, and Bed & Breakfast provide bundled stays, while wellness programs like the Root to Rise Weekend offer curated retreat experiences.

Differentiator

Problem solved

Functional benefit

Products and services

• Rooms & Suites Hotel accommodations featuring well-appointed rooms with mini fridges, safes, and complimentary Wi-Fi, ranging from standard rooms to accessible suites and premium suites with wet bars and kitchens. For individual leisure travelers, couples, and corporate group stays.
• Spa at Woodcliff Full-service spa offering massages, facials, body treatments, hair/nail salon services, and IV/injection therapy. Voted best New Spa in America, featuring a transformed and enlarged retreat with skilled therapists. For resort guests and local wellness consumers.
• Horizons Modern Kitchen + Wine Bar Award-winning on-site restaurant featuring seasonally inspired refined American fare with locally sourced ingredients, paired with an award-winning wine list and craft cocktails, with panoramic views. For resort guests, event attendees, and the local Rochester dining market.
• Craftsman Café On-site breakfast café serving Starbucks coffee, pastries, juices, and bottled water daily from 7:00 a.m. to 11:00 a.m. For hotel guests and walk-in visitors.
• The Links at Woodcliff (Golf Course) Public, USGA-rated 9-hole regulation golf course atop Monroe County's highest point, offering views of the Bristol Hills and Rochester skyline. For resort guests, golf members, and the regional public.
• Meeting & Event Venues Over 14,000 sq. ft. of event space including a 6,400 sq. ft. Event Center, 3,200 sq. ft. Ballroom, Finger Lakes Rooms, Seneca Boardroom, and outdoor venues, with AV, catering, and event planning services. For corporate event planners, associations, and social event hosts.
• Massage Therapy Various massage services including Tranquility Massage, Deep Muscle Massage, Side-by-Side Massage, and Mommy-to-Be Massage, with add-ons like Arnica Relief, Aromatherapy, Dry Brushing, and Magnesium Oil. For spa guests.
• Facial & Body Treatments Facial treatments (Emerge Facial, GM Collins Transformative Facial, GM Collins Hydrolifting Facial, Woodcliff Signature Facial, Kombucha Facial, Back Facial, Teen Facial) and body treatments (Turkish Body Scrub, Renew Body Wrap). For spa guests.
• Hair, Make-Up & Nail Salon Full salon services including Spa Pedicure, Dazzle Dry Pedicure, Hot Stone Pedicure, Spa Manicure, Gel Manicure, haircuts, color services, highlights, and make-up services for all occasions. For spa guests, brides, and event attendees.
• Sorella Hydration Therapies (IV & Injection Therapy) Medical-grade IV therapies (Ultra Glow, Royal Flush, Alpha Brain, PMS Alleviate) and vitamin injections (B12 Energize, Glutathione, Cutting Edge, Tri-Mune) provided by Julie Caruso, FNP of Sorella Hydration. For spa guests seeking medically-supervised hydration and vitamin therapy.
• Wedding Venues & Services Complete wedding services including the Event Center, Lookout Point outdoor ceremony space, Ballroom, Lower Meadow, customized wedding menus, and professional event planning, with on-site coordinators. For engaged couples and their families.
• Gift Cards Prepaid gift cards redeemable anywhere on property for stays, spa treatments, dining, and golf. For gift purchasers and recipients.
• Indoor/Outdoor Pool & Hot Tub Seasonal indoor and outdoor pools with a heated whirlpool and resort-style patio for relaxation and aquatic activities. For registered resort guests.
• Fitness Center Modern fitness center equipped with treadmills, ellipticals, free weights, weight machines, sauna, lockers, showers, and a private Yoga/Pilates studio. For registered resort guests.
• Hiking Trails Over 70 acres of on-property hiking trails including access to the Crescent Trail and Horizon Hill Conservation Area. For resort guests and nature enthusiasts.
• Root to Rise Wellness Weekend Curated three-day wellness retreat including yoga, meditation, mala bracelet workshop, Shinrin Yoku forest immersion, functional strength workouts, and wine pairing experience. For individuals and couples seeking immersive wellness experiences.
• Cliffside Escape Package Limited-time stay package offering 25% off accommodations plus a $50 resort credit toward dining, spa, or resort experiences, with complimentary room upgrades on select midweek stays. For leisure travelers.
• Midweek Escape: Play, Dine & Unwind Package
• Bed & Breakfast Package Stay package starting at $160 including overnight accommodation, $40 breakfast credit at Horizons, complimentary late checkout, and Starbucks coffee at Craftsman Café. For leisure travelers.
• Pawsitively Purrfect Pet Package Pet-friendly package including overnight accommodations, keepsake pet bowl, treats, orthopedic dog bed, new leash, travel dispenser, donation to Lollypop Farm, and waived pet fees. For pet-owning travelers.
• Book Early & Save 15% Package Advance booking discount of 15% for reservations made at least 7 days in advance, applicable to weekend escapes, business trips, or retreats. For leisure and business travelers.

Named customers7 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Sorella HydrationcoreStrategic or Co-development PartnerSorella Hydration brings medical-grade IV and injection therapy services to The Spa at Woodcliff, provided by Julie Caruso, FNP. Services include IV therapy ($225 per session) and vitamin injections ($50-$55). This partnership enhances the spa's wellness offerings with medically-supervised hydration and vitamin therapies.
• Julie Caruso, FNPcoreOthersCertified Nurse Practitioner and owner of Sorella Hydration providing IV and injection therapy services at Woodcliff Spa. Appointments bookable 24 hours in advance and must be paired with a spa service.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Mirror Lake Inn Resort & Spa: Lake Placid, NY luxury resort with full-service spa, fine dining, and event/wedding venues serving an upstate New York leisure and corporate clientele — directly comparable regional full-service spa-resort model.
• Mohonk Mountain House: Historic New Paltz, NY mountaintop resort with destination spa, multiple dining outlets, and event space; comparable to Woodcliff as a legacy NY resort combining wellness, scenic views, and group/wedding programming.
• The Sagamore Resort: Lake George, NY waterfront resort with spa, golf, multiple restaurants, and 30,000+ sq ft of meeting space — directly comparable full-service NY resort with spa + golf + events.
• Inns of Aurora: Finger Lakes luxury resort collection in Aurora, NY with spa, dining, and event venues; direct regional competitor targeting the same Rochester/Finger Lakes destination tourism demand pool.
• The Hotel Hershey: Forbes-rated Pennsylvania resort with The Spa at The Hotel Hershey, multiple restaurants, golf, and event facilities; comparable luxury destination spa-resort asset with similar amenity mix.
• Crystal Springs Resort: Northern New Jersey resort complex with multiple spa, golf, dining, and event venues — comparable multi-amenity luxury resort model with a strong wedding and corporate booking engine.
• Salamander Resort & Spa: Middleburg, Virginia luxury equestrian-themed resort with destination spa, fine dining, and event space — comparable upscale full-service spa-resort with a wedding and corporate focus.

Broad incumbents

• Canyon Ranch: National destination wellness resort brand with multiple properties and a far broader wellness programming catalog; comparable as a larger operator competing for the same wellness-tourism guest wallet.
• Ojai Valley Inn: California landmark luxury resort with destination spa, championship golf, multiple restaurants, and extensive event space; comparable broader full-service luxury resort with similar amenity and event depth.
• Omni Hotels & Resorts: National upscale hotel chain with full-service resorts (golf, spa, F&B, meetings); competes for the same upper-upscale leisure, wedding, and corporate group demand at scale across the U.S.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/woodcliffweddings
• Xx.com/woodcliffhotel
• Facebookfacebook.com/woodcliffhotelspa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Woodcliff Hotel & Spa