What UX-Republic does

UX-Republic is a Paris-headquartered UX design and research consulting firm founded in 2013, serving large enterprise clients across multiple verticals including finance, insurance, luxury, pharma, retail, telecommunications, transport, energy, media, and gaming. Since 2021 it has operated as part of the Smile group, an open-source digital services conglomerate, and currently runs eight offices across France (Paris/Asnières-sur-Seine, Bordeaux, Lyon/Villeurbanne, Lille), Belgium (Woluwe-Saint-Pierre), Switzerland (Morges), Luxembourg (Differdange), and the Netherlands (Utrecht). The firm employs nearly 90 UX specialists and bills itself as a sector leader in France, citing a customer base of more than 40 named enterprise accounts including BNP Paribas, Société Générale, AXA, Crédit Agricole, LCL, Generali, Louis Vuitton, Dior, Chanel, L'Oréal Paris, Sanofi, Orange, Air France, SNCF, Renault, Thales, Safran, Total, Ubisoft, and others.

The company's core methodology portfolio centers on user research and design practice rather than proprietary software. Service lines include Atomic Research (a structured user-research methodology), User Experience design, UX-Research (with sub-services covering user testing, expert audits, field observations, individual interviews, focus groups, logbooks, questionnaires, and card sorting), Coaching, DesignSprint workshops, Service Design, Strategy, Product Ownership, and Digital Analytics. These are delivered as consulting engagements at client sites; the firm does not ship a public-facing product, SDK, or API. Complementary assets include a Training Center offering remote and in-person programs across multiple cities, an annual UX-Conf conference (first edition drew 600+ participants in September 2023), monthly UX-Days knowledge-sharing events, Brown Bag Lunches, white papers, and an Insight Blog — collectively functioning as a thought-leadership and demand-generation engine rather than a software platform.

UX-Republic operates as an enterprise field-sales consulting business with quote-based, multi-year engagements delivered by practitioners who must spend at least 80% of their time on client missions. Go-to-market is direct, with localized recruitment and sales presence in each country. Pricing is not publicly disclosed and is structured around project scope and consultant profile. The firm monetizes through (i) professional services consulting fees for UX design, research, service design, strategy, and coaching engagements, and (ii) training program fees for both public and intra-company sessions. With no disclosed revenue, no venture or PE funding, and no public listing, UX-Republic functions as a privately-held subsidiary of Smile group with steady, multi-vertical enterprise revenue and modest organic expansion across continental Europe.

Name

UX-Republic

Legal name

UX-REPUBLIC

Website

https://ux-republic.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

UX-Republic is a Paris-based UX design and research consulting firm, part of the Smile group, serving more than 40 enterprise clients across finance, luxury, pharma, retail, telecom, transport, and media with eight offices across France, Belgium, Switzerland, Luxembourg, and the Netherlands.

Ownership category

akta.pro rank

Product category

UX Consulting Services

NAICS

Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industries

UI/UX Engineering & Front-End Modernization (BPAEAFAH), Learning Experience Design (LXD) & UX for Learning (EDAGAKAF), UX, Design Thinking & Customer Research for PMs (EDABAHAK)

Keywords

• User experience consulting
• UX design services
• Design sprint facilitation
• User research services
• UX professional training

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. UX Consulting and Professional Services: Consulting services delivered by UX experts on missions at customer sites, including UX-Design, UX-Research, Service Design, Strategy, and Coaching engagements
2. Training Services: Training programs including remote training, training in Bordeaux, Paris, Belgium, and intra-company training. All training provided by experts who spend at least 80% of their time on mission in the field

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

UX-Republic is a UX consulting firm that delivers user experience design, user research, design sprint, service design, UX strategy, coaching, product ownership, and digital analytics missions for large enterprise clients. In parallel, it runs a Training Center offering remote, in-person, and intra-company professional training in UX and adjacent disciplines. All consulting and training engagements are led by senior UX practitioners who spend the majority of their time on client missions.

Product overview

UX-Republic is a UX consulting and professional services company offering a comprehensive portfolio of user experience services. The core offerings include Atomic Research, User Experience design, UX-Research (with sub-services covering user tests, expert audits, field observations, interviews, focus groups, logbooks, questionnaires, and card sorting), Coaching, DesignSprint workshops, Service Design, Strategy, Product Ownership, Digital Analytics, and Brown Bag Lunches. The company also operates a Training Center providing remote and in-person professional development programs. Additional offerings include the annual UX-Conf conference and an Insight Blog for educational content. The company specializes in supporting large organizations with digital transformation through DesignOps and DevOps integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Atomic Research A user research consulting methodology that breaks research into fundamental, indivisible units to build a comprehensive understanding of user needs and behaviors; sold to enterprise clients seeking structured user insight generation.
• User Experience (UX) Core UX design consulting service focused on creating value for users and brands through collaborative design approaches; delivered to enterprise clients.
• UX-Research Comprehensive user research consulting service covering user testing, expert audits, field observations, individual interviews, focus groups, logbooks, questionnaires, and card sorting; sold to enterprise clients as a standalone engagement.
• Coaching by UX-Republic Consulting offering that accelerates and manages design approach inside client organizations to unleash the business value of design; positioned for leaders who want to embed design capability.
• DesignSprint Intensive Design Sprint workshop to validate a concept, service, or product in a few days by making mistakes quickly and converging on the right solution; sold to enterprise teams needing rapid validation.
• Service Design Strategic consulting service for decision-makers seeking to develop their economic model through cross-functional co-creation within their organization.
• Strategy by UX-Republic Strategic consulting service to help organizations define and implement their digital and UX strategy.
• Product Ownership Consulting service focused on product ownership best practices, helping teams manage the product development lifecycle and stakeholder alignment.
• Digital Analytics Analytics consulting service to measure and optimize digital product performance and user behavior.
• Training Center Professional training programs in UX, Agility, DevFront, DevOps, and User Research, delivered by field experts remotely, in-person in Bordeaux, Paris, or Belgium, or on-site at client locations (intra-company).

Quantifiable outcome

• $1 invested in UX can yield up to $100 ROI (Forrester Research 2016)
• +6 more outcomes

Named customers43 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Smile GroupflagshipStrategic or Co-development Partner · 1 January 2021UX-Republic joined the Smile group in 2021, contributing its expertise to the performance of digital devices of the group's customers. Smile is an Open Source Experts group. UX-Republic operates as a Smile group company as of 2026.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• IDEO: Pioneering global design and innovation consultancy offering UX research, design strategy, and service design to large enterprises — directly comparable to UX-Republic's core offerings across multiple verticals.
• Frog (frog design): Global design and strategy firm part of Capgemini Invent, delivering design research, UX, and innovation services to large enterprises — same direct competitor profile as UX-Republic.
• Fjord (Accenture Song): Design and innovation arm of Accenture that designs services, experiences, and digital products for major global brands; one of UX-Republic's most direct enterprise-scale competitors.
• Designit: Wipro-owned global design consultancy offering UX research, service design, and strategy to enterprise clients across Europe and beyond — directly comparable in offering and customer profile.
• AKQA: Global design and innovation agency delivering digital experience design, brand, and product strategy for large enterprise and consumer brands, including luxury and financial services clients similar to UX-Republic's roster.
• Live by Glide (formerly Livework): European service design and UX strategy consultancy with offices across the continent, focused on financial services and public sector — closely comparable to UX-Republic in service design and continental European focus.

Broad incumbents

• McKinsey Design (McKinsey & Company): Strategic design practice within McKinsey offering customer experience, design, and innovation consulting to global enterprises; broader portfolio but overlapping in UX/design strategy engagements with large accounts.
• Capgemini Invent: Digital innovation and transformation consulting arm of Capgemini that delivers UX, service design, and digital strategy at large enterprise scale; competes with UX-Republic for French and European enterprise mandates.
• Sia Partners: Paris-headquartered global management and design consulting firm with a design and customer experience practice serving European banks, insurers, and luxury clients — directly overlaps UX-Republic's vertical focus.

Regional players

• Netcelero: Smaller UK-based digital experience and UX consultancy serving enterprise clients in financial services and retail; a regional competitor that targets similar accounts but is geographically separate from UX-Republic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/uxrepublic

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UX-Republic