Centaman Systems Pty

What Centaman Systems Pty does

Centaman Systems Pty Ltd (trading as Centaman) is an Australian-headquartered software vendor founded in 1993 that develops and sells an all-in-one attraction management platform to leisure and attractions operators. The company is structured as a private proprietary limited company, operates as an independent business unit within Jonas Software (itself an operating group of Constellation Software Inc.), and serves zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions across North America, Australia, and New Zealand. Sales coverage is direct enterprise field-sales in each region (Chicago-area contact +1 312 500 5657 for North America; Sydney HQ +61 2 7202 5071 for ANZ), supported by active membership in AZA, IAAPA, WWA, and AALARA.

The core product is a unified platform that natively combines attraction ticketing (webstore, kiosk, POS), self-service kiosks with wristband and payment capabilities, food-and-beverage and retail point-of-sale with kitchen display systems and inventory, RFID and mobile access control, membership management with built-in CRM, business intelligence and reporting, group booking, digital waivers, and an API/integrations layer. Supporting sub-products include TicketCHECK (iOS handheld ticket scanning) and MobiSTOCK (iOS inventory stocktake app). The platform ships out-of-the-box integrations with major CRM/donor management systems (Salesforce, Raiser's Edge, DonorPerfect, Humanitru), OTA distribution (Groupon, Viator, GetYourGuide), email marketing (WordFly), mobile/wallet (Speak Creative), turnstiles/access hardware, dynamic-pricing providers, accounting systems, digital signage, and weather data services, and exposes a Developer Hub with sample workflows, an API Explorer, and a test platform.

Centaman generates revenue primarily through annual software licensing subscriptions (recurring) that bundle upgrades, plus implementation and professional services delivered by dedicated project managers with 24/7 post-go-live customer support. Pricing is opaque and quote-based, varying by attraction type, size, and module selection; no freemium, free trial, or public price list is offered. The GTM motion is direct enterprise field sales with demo-led conversion, a long implementation cycle, and aftermarket services attached to the platform license.

Name

Centaman Systems Pty

Legal name

Centaman Systems Pty Ltd

Website

https://centaman.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Centaman Systems Pty Ltd is an Australian software company providing an all-in-one attraction management platform — ticketing, F&B and retail POS, memberships/CRM, access control, BI, and APIs — for zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions in North America, ANZ, operating as a Jonas Software subsidiary.

Ownership category

akta.pro rank

Product category

Attraction Management Software

NAICS

Amusement Parks and Arcades (7131), Zoos and Botanical Gardens (712130), Museums, Historical Sites, and Similar Institutions (712)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Tour/Activities/Attractions Reservation Systems (THALADAG)

akta.pro secondary industries

Compliance, Consent & Identity Verification for Event Registration (THAHAFAL), Attractions & Experiences Reservations (Museums, Tours, Theme Parks) (HSACALAE)

Keywords

• Attraction management software
• Ticketing software
• Point of sale systems
• Membership management software
• Access control solutions

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing/Subscription: Annual software licensing fees included with annual upgrades. Customers receive enhancements and upgrades included in licensing fees as part of the all-in-one platform covering ticketing, POS, memberships, and access control
2. Professional Services & Implementation: Dedicated project manager through implementation with 24/7 customer support post-go-live. Training and configuration services support the software deployment

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Centaman develops and licenses an all-in-one attraction management software platform that unifies ticketing, point-of-sale, membership/CRM, RFID-enabled access control, business intelligence reporting, online waivers, group bookings, and customer engagement into a single integrated system. The platform is delivered as annual software licensing with included upgrades, accompanied by dedicated implementation project management and 24/7 customer support. Vertical-specific configurations are offered for zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions.

Product overview

Centaman Systems Pty offers an all-in-one attraction management software platform with a modular architecture. The core Attraction Management Software platform unifies ticketing, point of sale, memberships/CRM, access control, and business intelligence. Vertical-specific solutions include Zoo Management Software, Waterpark Software, Aquarium Management Software, Amusement Park Management Software, Museum Management Software, Cultural Center Software, and Tourist Attraction Software — each tailored to the specific operational needs of these attraction types. The platform includes add-on modules such as Attraction Ticketing Software, Self-Service Kiosks, Customer Engagement Solutions, Membership Software & CRM, Food & Beverage POS System, Retail POS System, Access Control Solutions, Business Reporting and BI, API & Integrations, Group Booking Software, and Online Waiver Software. Supporting sub-products include TicketCHECK (staff scanning app) and MobiSTOCK (iOS inventory stocktake app). All components integrate into a single unified system designed for the attractions industry.

Differentiator

Problem solved

Functional benefit

Products and services

• Attraction Management Software All-in-one attraction management software platform unifying ticketing, point-of-sale, membership/CRM, RFID-enabled access control, business intelligence reporting, online waivers, group bookings, and customer engagement into one integrated system. Refined over 30+ years specifically for the attractions industry and sold as annual licensing with included upgrades, dedicated implementation project management, and 24/7 support.
• Zoo Management Software Vertical-specific attraction management software for zoos and wildlife parks covering ticketing, access control, self-serve kiosks, CRM, memberships, group sales, education programs, reservations, webstore, cashless payments, reporting, and retail and food/beverage POS.
• Waterpark Software Waterpark management software covering ticketing, retail, food and beverage POS, RFID wristband-based access control, season passes, CRM, and business intelligence for cashless, multi-area waterpark operations.
• Aquarium Management Software Aquarium management solution with centralized ticket management, omnichannel customer engagement, membership management, food and beverage and retail POS, access control, reporting, and API integrations.
• Amusement Park Management Software Amusement park management software covering ticketing, POS systems, customer engagement, season passes with CRM, food and beverage, retail, access control, reporting, and API integrations built for high-volume park operations.
• Museum Management Software Museum software combining ticketing, memberships, POS, reporting, and access control on one platform designed to streamline admissions, donations, and educational programs and improve the guest journey.
• Cultural Center Software Cultural center software consolidating sales, guest, member, and donor activities on a single integrated platform with tools for engagement, memberships, and guest experiences at productions, exhibits, and workshops.
• Tourist Attraction Software Tour booking software for attractions providing group tour management, private tours, advanced bookings, and timed events management on a unified system.
• Self-Service Kiosks Self-service kiosks for attractions that handle ticket purchases, food ordering, wristband dispensing, and payments, supporting multiple payment options including credit, debit, and cashless value.

Quantifiable outcome

• Up to 30% increase in revenue from kiosks compared to human order-takers through consistent upselling and cross-selling
• +1 more outcomes

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature11 records

Partnerships

Four partnerships are on record, tiered minor.

• AZA (Association of Zoos and Aquariums)minorOthersActive member of Association of Zoos and Aquariums with regular participation in annual conferences and industry events
• IAAPAminorOthersActive member of IAAPA (International Association of Amusement Parks and Attractions) with regular participation in trade shows
• WWA (World Waterpark Association)minorOthersActive member of World Waterpark Association for waterpark industry engagement and best practices
• AALARAminorOthersActive member of AALARA (Australian Association of Live Entertainment Agents and Suppliers)

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Peek Pro: Peek offers booking, POS, and operations software for tours, activities, and attractions. While more tour-operator focused than Centaman, Peek competes in the same end market with overlapping ticketing, waiver, and CRM functionality aimed at tourist attractions.
• BookingLayer: BookingLayer provides online booking, ticketing, and payment software for tour operators and experience providers. Its reservation management and OTA distribution features overlap with Centaman's tourist attraction and group booking modules.
• Ventrata: Ventrata delivers a cloud ticketing and reservation platform for tours, attractions, and cultural venues, with strong OTA connectivity to Viator, GetYourGuide, and TripAdvisor — the same OTAs Centaman integrates with directly.
• Tessitura Network: Tessitura provides a unified CRM, ticketing, and fundraising platform for arts and cultural organizations including performing arts centers, museums, and cultural centers — overlapping directly with Centaman's cultural-center and museum vertical offerings.
• accesso Technology: accesso provides ticketing, point-of-sale, and guest experience solutions for attractions including theme parks, waterparks, zoos, and cultural venues. Following acquisitions of Gateway Ticketing and The Experience Engine, accesso competes head-to-head with Centaman across nearly every vertical Centaman serves.
• Xola: Xola offers booking, payment, and marketing software for tour and activity operators, including online reservations, waivers, and gift card management. It addresses similar tourist attraction and tour operator use cases as Centaman's tourist attraction module.
• Axiell (Culture / Museum Software): Axiell provides ticketing, CRM, and collection management software for museums, cultural heritage sites, and public attractions. Its integrated platform addresses the same museum and cultural-center use cases Centaman targets with its museum and cultural-center modules.
• Gateway Ticketing Systems: Gateway Ticketing provides admission, ticketing, and POS systems for attractions, museums, tours, and aquariums globally. Now part of the accesso group, it offers a comparable suite of ticketing and guest management modules to Centaman's platform.
• ROLLER Software: ROLLER is a cloud-based all-in-one attraction management platform offering ticketing, POS, memberships, waivers, and gift cards for amusement parks, FECs, waterparks, and trampoline parks. It is the closest direct competitor to Centaman, with a comparable product breadth and similar target verticals.

Broad incumbents

• Toast: Toast is a large horizontal POS and restaurant management platform that is increasingly extending into attractions, hotels, and entertainment venues. Its scale, brand, and published pricing create competitive pressure on Centaman's F&B and retail POS modules within multi-venue attraction operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/centaman-systems
• Facebookfacebook.com/centamansystems

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centaman Systems Pty