Centaman Systems Pty
Centaman Systems Pty Ltd is an Australian software company providing an all-in-one attraction management platform — ticketing, F&B and retail POS, memberships/CRM, access control, BI, and APIs — for zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions in North America, ANZ, operating as a Jonas Software subsidiary.
- Company typePrivate
- Founded1993
- HeadquartersChicago, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Centaman Systems Pty does
Centaman Systems Pty Ltd (trading as Centaman) is an Australian-headquartered software vendor founded in 1993 that develops and sells an all-in-one attraction management platform to leisure and attractions operators. The company is structured as a private proprietary limited company, operates as an independent business unit within Jonas Software (itself an operating group of Constellation Software Inc.), and serves zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions across North America, Australia, and New Zealand. Sales coverage is direct enterprise field-sales in each region (Chicago-area contact +1 312 500 5657 for North America; Sydney HQ +61 2 7202 5071 for ANZ), supported by active membership in AZA, IAAPA, WWA, and AALARA.
The core product is a unified platform that natively combines attraction ticketing (webstore, kiosk, POS), self-service kiosks with wristband and payment capabilities, food-and-beverage and retail point-of-sale with kitchen display systems and inventory, RFID and mobile access control, membership management with built-in CRM, business intelligence and reporting, group booking, digital waivers, and an API/integrations layer. Supporting sub-products include TicketCHECK (iOS handheld ticket scanning) and MobiSTOCK (iOS inventory stocktake app). The platform ships out-of-the-box integrations with major CRM/donor management systems (Salesforce, Raiser's Edge, DonorPerfect, Humanitru), OTA distribution (Groupon, Viator, GetYourGuide), email marketing (WordFly), mobile/wallet (Speak Creative), turnstiles/access hardware, dynamic-pricing providers, accounting systems, digital signage, and weather data services, and exposes a Developer Hub with sample workflows, an API Explorer, and a test platform.
Centaman generates revenue primarily through annual software licensing subscriptions (recurring) that bundle upgrades, plus implementation and professional services delivered by dedicated project managers with 24/7 post-go-live customer support. Pricing is opaque and quote-based, varying by attraction type, size, and module selection; no freemium, free trial, or public price list is offered. The GTM motion is direct enterprise field sales with demo-led conversion, a long implementation cycle, and aftermarket services attached to the platform license.
Centaman Systems Pty firmographics
Firmographics- Name
- Centaman Systems Pty
- Legal name
- Centaman Systems Pty Ltd
- Website
- https://centaman.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Centaman Systems Pty Ltd is an Australian software company providing an all-in-one attraction management platform — ticketing, F&B and retail POS, memberships/CRM, access control, BI, and APIs — for zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions in North America, ANZ, operating as a Jonas Software subsidiary.
- Ownership category
- akta.pro rank
Centaman Systems Pty industry classification
Industry- Product category
- Attraction Management Software
- NAICS
- Amusement Parks and Arcades (7131), Zoos and Botanical Gardens (712130), Museums, Historical Sites, and Similar Institutions (712)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Tour/Activities/Attractions Reservation Systems (THALADAG)
- akta.pro secondary industries
- Compliance, Consent & Identity Verification for Event Registration (THAHAFAL), Attractions & Experiences Reservations (Museums, Tours, Theme Parks) (HSACALAE)
Keywords
Where Centaman Systems Pty is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Centaman Systems Pty business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing/Subscription: Annual software licensing fees included with annual upgrades. Customers receive enhancements and upgrades included in licensing fees as part of the all-in-one platform covering ticketing, POS, memberships, and access control
- Professional Services & Implementation: Dedicated project manager through implementation with 24/7 customer support post-go-live. Training and configuration services support the software deployment
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise all-in-one platform - quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Centaman Systems Pty product offering
Product offeringCore offering
Centaman develops and licenses an all-in-one attraction management software platform that unifies ticketing, point-of-sale, membership/CRM, RFID-enabled access control, business intelligence reporting, online waivers, group bookings, and customer engagement into a single integrated system. The platform is delivered as annual software licensing with included upgrades, accompanied by dedicated implementation project management and 24/7 customer support. Vertical-specific configurations are offered for zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions.
Product overview
Centaman Systems Pty offers an all-in-one attraction management software platform with a modular architecture. The core Attraction Management Software platform unifies ticketing, point of sale, memberships/CRM, access control, and business intelligence. Vertical-specific solutions include Zoo Management Software, Waterpark Software, Aquarium Management Software, Amusement Park Management Software, Museum Management Software, Cultural Center Software, and Tourist Attraction Software — each tailored to the specific operational needs of these attraction types. The platform includes add-on modules such as Attraction Ticketing Software, Self-Service Kiosks, Customer Engagement Solutions, Membership Software & CRM, Food & Beverage POS System, Retail POS System, Access Control Solutions, Business Reporting and BI, API & Integrations, Group Booking Software, and Online Waiver Software. Supporting sub-products include TicketCHECK (staff scanning app) and MobiSTOCK (iOS inventory stocktake app). All components integrate into a single unified system designed for the attractions industry.
Differentiator
Problem solved
Functional benefit
Products and services
- Attraction Management Software All-in-one attraction management software platform unifying ticketing, point-of-sale, membership/CRM, RFID-enabled access control, business intelligence reporting, online waivers, group bookings, and customer engagement into one integrated system. Refined over 30+ years specifically for the attractions industry and sold as annual licensing with included upgrades, dedicated implementation project management, and 24/7 support.
- Zoo Management Software Vertical-specific attraction management software for zoos and wildlife parks covering ticketing, access control, self-serve kiosks, CRM, memberships, group sales, education programs, reservations, webstore, cashless payments, reporting, and retail and food/beverage POS.
- Waterpark Software Waterpark management software covering ticketing, retail, food and beverage POS, RFID wristband-based access control, season passes, CRM, and business intelligence for cashless, multi-area waterpark operations.
- Aquarium Management Software Aquarium management solution with centralized ticket management, omnichannel customer engagement, membership management, food and beverage and retail POS, access control, reporting, and API integrations.
- Amusement Park Management Software Amusement park management software covering ticketing, POS systems, customer engagement, season passes with CRM, food and beverage, retail, access control, reporting, and API integrations built for high-volume park operations.
- Museum Management Software Museum software combining ticketing, memberships, POS, reporting, and access control on one platform designed to streamline admissions, donations, and educational programs and improve the guest journey.
- Cultural Center Software Cultural center software consolidating sales, guest, member, and donor activities on a single integrated platform with tools for engagement, memberships, and guest experiences at productions, exhibits, and workshops.
- Tourist Attraction Software Tour booking software for attractions providing group tour management, private tours, advanced bookings, and timed events management on a unified system.
- Self-Service Kiosks Self-service kiosks for attractions that handle ticket purchases, food ordering, wristband dispensing, and payments, supporting multiple payment options including credit, debit, and cashless value.
Quantifiable outcome
- Up to 30% increase in revenue from kiosks compared to human order-takers through consistent upselling and cross-selling
- +1 more outcomes
Companies that use Centaman Systems Pty
Customer profileSegments7 records
Ideal customer profiles6 records
Centaman Systems Pty technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature11 records
Centaman Systems Pty partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor.
- AZA (Association of Zoos and Aquariums)minorActive member of Association of Zoos and Aquariums with regular participation in annual conferences and industry events
- IAAPAminorActive member of IAAPA (International Association of Amusement Parks and Attractions) with regular participation in trade shows
- WWA (World Waterpark Association)minorActive member of World Waterpark Association for waterpark industry engagement and best practices
- AALARAminorActive member of AALARA (Australian Association of Live Entertainment Agents and Suppliers)
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Centaman Systems Pty competitors and assessment
Company assessmentDirect peers
- Peek Pro: Peek offers booking, POS, and operations software for tours, activities, and attractions. While more tour-operator focused than Centaman, Peek competes in the same end market with overlapping ticketing, waiver, and CRM functionality aimed at tourist attractions.
- BookingLayer: BookingLayer provides online booking, ticketing, and payment software for tour operators and experience providers. Its reservation management and OTA distribution features overlap with Centaman's tourist attraction and group booking modules.
- Ventrata: Ventrata delivers a cloud ticketing and reservation platform for tours, attractions, and cultural venues, with strong OTA connectivity to Viator, GetYourGuide, and TripAdvisor — the same OTAs Centaman integrates with directly.
- Tessitura Network: Tessitura provides a unified CRM, ticketing, and fundraising platform for arts and cultural organizations including performing arts centers, museums, and cultural centers — overlapping directly with Centaman's cultural-center and museum vertical offerings.
- accesso Technology: accesso provides ticketing, point-of-sale, and guest experience solutions for attractions including theme parks, waterparks, zoos, and cultural venues. Following acquisitions of Gateway Ticketing and The Experience Engine, accesso competes head-to-head with Centaman across nearly every vertical Centaman serves.
- Xola: Xola offers booking, payment, and marketing software for tour and activity operators, including online reservations, waivers, and gift card management. It addresses similar tourist attraction and tour operator use cases as Centaman's tourist attraction module.
- Axiell (Culture / Museum Software): Axiell provides ticketing, CRM, and collection management software for museums, cultural heritage sites, and public attractions. Its integrated platform addresses the same museum and cultural-center use cases Centaman targets with its museum and cultural-center modules.
- Gateway Ticketing Systems: Gateway Ticketing provides admission, ticketing, and POS systems for attractions, museums, tours, and aquariums globally. Now part of the accesso group, it offers a comparable suite of ticketing and guest management modules to Centaman's platform.
- ROLLER Software: ROLLER is a cloud-based all-in-one attraction management platform offering ticketing, POS, memberships, waivers, and gift cards for amusement parks, FECs, waterparks, and trampoline parks. It is the closest direct competitor to Centaman, with a comparable product breadth and similar target verticals.
Broad incumbents
- Toast: Toast is a large horizontal POS and restaurant management platform that is increasingly extending into attractions, hotels, and entertainment venues. Its scale, brand, and published pricing create competitive pressure on Centaman's F&B and retail POS modules within multi-venue attraction operators.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Centaman Systems Pty social profiles
Digital presenceCentaman Systems Pty financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centaman Systems Pty leadership team
Management profileNumber of profiles
Centaman Systems Pty funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centaman Systems Pty M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centaman Systems Pty
What does Centaman Systems Pty do?
Centaman develops and licenses an all-in-one attraction management software platform that unifies ticketing, point-of-sale, membership/CRM, RFID-enabled access control, business intelligence reporting, online waivers, group bookings, and customer engagement into a single integrated system. The platform is delivered as annual software licensing with included upgrades, accompanied by dedicated implementation project management and 24/7 customer support. Vertical-specific configurations are offered for zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions.
Is Centaman Systems Pty a public or private company?
Centaman Systems Pty is a private company. It is classified as corporate owned and is currently operating.
When was Centaman Systems Pty founded?
Centaman Systems Pty was founded in 1993. It employs 11 to 50 people.
Where is Centaman Systems Pty based?
Centaman Systems Pty is headquartered in Chicago, United States, in the North America region.
How does Centaman Systems Pty make money?
Two revenue lines are on record. Software Licensing/Subscription is the primary driver. The others are professional Services & Implementation.
Who are Centaman Systems Pty's main competitors?
Direct peers on record are Peek Pro, BookingLayer, Ventrata, Tessitura Network, accesso Technology, Xola, Axiell (Culture / Museum Software), Gateway Ticketing Systems and ROLLER Software. Toast is listed as a broad incumbent.
Does Centaman Systems Pty have an API?
Yes. Centaman provides API access for custom integrations with any business application or system. The system consumes and updates data automatically, increasing efficiency and reducing human error. External applications can synchronize customer data with read, write, and update features. Data feeds can include availability, services, pricing, and other use-cases. The platform offers out-of-the-box integrations with common applications as well as custom integration capabilities. Key features include: API Developer Hub with Quick Start Guide, Sample Workflows for typical use-cases, API Explorer documenting each endpoint with request/response JSON templates, and a Complete Test Platform with sample code for various languages.
What industry is Centaman Systems Pty in?
Centaman Systems Pty's product category is Attraction Management Software. Its primary akta.pro industry code is THALADAG, Tour/Activities/Attractions Reservation Systems, with a secondary code of THAHAFAL, Compliance, Consent & Identity Verification for Event Registration. Its NAICS code is 7131 and its SIC code is 7900.