Prime Control
Prime Control is a Brazilian boutique digital efficiency firm providing software quality assurance, SAP ecosystem services, and AI-driven hyperautomation solutions to large enterprises across retail, financial services, insurance, industry, and telecom sectors.
- Company typePrivate
- Founded2008
- HeadquartersCuritiba, Brazil
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Prime Control does
Prime Control is a privately held Brazilian boutique digital efficiency firm founded in 2008 in Curitiba by Everton Arantes, operating across three integrated business units: Quality Assurance & Monitoring, Hyperautomation, and SAP Solutions Center. The company provides software quality assurance consulting, AI-driven test automation, performance and crowd testing, synthetic digital experience monitoring, hyperautomation/RPA services, and end-to-end SAP ecosystem services (Quality Center, BTP, Project Center, AMS). Its proprietary technology stack includes ChatSync (an AI conversational agent for SAP and ITSM automation, published on the SAP Store), IQD (an Intelligent Quality Dashboard aggregating development, production, and support data), Gen Studio AI – Tests (a generative AI testing accelerator), and Orchestrator (an AI governance and workflow tool).
The company generates revenue primarily through professional services engagements with secondary subscription/licensing income from ChatSync. It serves large enterprises and mid-market clients in Brazil across retail, financial services, insurance, industry, telecom, energy, and food sectors. Operations are supported by offices in Curitiba (headquarters), São Paulo, and Lins, with a headcount in the 251–500 range and go-to-market executed via direct enterprise field sales, inside sales, exclusive invite-only Prime Experience events, and partner channels with SAP, Atlassian, Perforce, FullStory, and Databricks. The firm has been recognized as an ISG Provider Lens Leader in Continuous Testing for five consecutive years (2021–2025) and holds GPTW, Deloitte Technology Fast 500, and SAP certified partner credentials, reaching R$50M revenue by the 2021–2024 period with R$60M projected for 2025.
Prime Control firmographics
Firmographics- Name
- Prime Control
- Legal name
- Prime Control
- Website
- https://primecontrol.com.br
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Prime Control is a Brazilian boutique digital efficiency firm providing software quality assurance, SAP ecosystem services, and AI-driven hyperautomation solutions to large enterprises across retail, financial services, insurance, industry, and telecom sectors.
- Ownership category
- akta.pro rank
Prime Control industry classification
Industry- Product category
- Software Quality Assurance and SAP Consulting Services
- NAICS
- Computer Systems Design and Related Services (54151), Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
- akta.pro secondary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
Keywords
Where Prime Control is headquartered
LocationHeadquarters
- HQ city
- Curitiba
- HQ country
- Brazil
- HQ region
- Latin America
Offices3 records
Markets served
Prime Control business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Professional Services - Quality Assurance: Consulting and managed services for software quality assurance, test automation, and quality governance. Includes assessment, strategy planning, KPI definition, and team structuring.
- SAP Services: End-to-end SAP ecosystem services including migration, integration, implementation, and optimization. Covers SAP Quality Center, BTP, Project Center, and AMS services.
- Hyperautomation Services: AI, Data, and Hyperautomation services including AIOps, process discovery, automation factory, and intelligent ITSM operations.
- ChatSync Product: AI conversational agent product for SAP and ITSM automation. Published on SAP Store. Revenue from licensing and implementation services.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels9 records
Prime Control product offering
Product offeringCore offering
Prime Control provides software quality assurance services, SAP ecosystem consulting, and AI-driven hyperautomation solutions to enterprise clients primarily in Brazil. The company combines proprietary AI accelerators (ChatSync, IQD, Gen Studio AI, Orchestrator) with QA testing and SAP expertise to deliver digital transformation across retail, financial services, insurance, and industrial sectors.
Product overview
Prime Control is a boutique digital efficiency company offering a portfolio of three integrated business units: Quality Assurance & Monitoring, Hyper-automation, and SAP Solutions Center. The core products include ChatSync (AI-powered conversational automation agent for SAP and ITSM), IQD (Intelligent Quality Dashboard for quality insights), and AI accelerators Gen Studio AI – Tests (test automation) and Orchestrator – AI Governance (workflow orchestration). Services span QA consulting, test automation, performance testing, code assurance, ERP/CRM testing, synthetic monitoring, SAP quality center, SAP BTP services, SAP project center, and AMS support. The offering combines proprietary tools with partnerships (SAP, Atlassian, Perforce/Perfecto, FullStory, Databricks) to deliver end-to-end digital transformation in retail, industry, financial services, and insurance sectors.
Differentiator
Problem solved
Functional benefit
Brands
- ChatSync: AI-based intelligent agent for automating business processes integrated with SAP and ITSM platforms
- Prime Hero Academy (PHA)
- Prime Hero Academy Platform (PHAP)
Products and services
- ChatSync AI-powered conversational automation agent that connects SAP and ITSM platforms to business communication channels like WhatsApp, Microsoft Teams, Slack, and Outlook, automating approvals, reporting, and IT support processes.
- IQD – Intelligent Quality Dashboard Intelligent quality management platform that connects to multiple repositories of development, production, and support activities, transforming data into actionable insights for quality management and system performance.
- Gen Studio AI – Tests AI testing accelerator that automates test case generation, monitoring, and reporting, leveraging generative AI to ensure quality and agility in software delivery cycles.
- Orchestrator – AI Governance Intelligent workflow orchestration and AI governance tool that creates intelligent automation flows, accelerating decisions and operations across the enterprise.
- Quality Consulting Specialized consulting to map maturity, plan quality strategy, define KPIs, and structure scalable teams with technical and business focus.
- Test Automation Custom framework development for test automation with focus on reusability, continuous coverage, and CI/CD integration for increased velocity and stability.
- Performance & Crowd Testing Load, stress, and volume testing with real users and simulations approximating production behavior, providing practical and applicable reports.
- Code Assurance Static and dynamic source code analysis to identify defects, low coverage, technical complexity, and vulnerabilities, helping elevate software technical standards.
- ERP & CRM Testing Functional and automated validation services for SAP, Oracle, Salesforce, and Dynamics systems, ensuring stability in integrations and updates with focus on critical environments.
- Synthetic Monitoring (DIX) Real-time digital experience monitoring that detects failures before customers are affected, preventing bugs in production across e-commerce, apps, and POS systems.
- QA for SAP Comprehensive SAP quality assurance including quality consulting, test automation with AI support, performance testing, and test case documentation, reducing costs and key user involvement.
- SAP BTP Services SAP Business Technology Platform services including integrations via SAP Integration Suite, Clean Core methodology for extensions, AI Core for ML deployment, and Analytics using SAC and Datasphere.
- SAP Project Center Agile SAP project implementation with software factory, managed and self-managed squads, fast-track projects, and SAP specialist staffing for any complexity challenge.
- SAP Services (AMS) Application Management Services for continuous SAP support covering corrective maintenance, evolutionary maintenance, and technical-functional support with focus on stability and efficiency.
- Hyper-automation
Quantifiable outcome
- 93% reduction in regression test lead time with structured SAP QA
- +7 more outcomes
Companies that use Prime Control
Customer profileNamed customers30 records
Segments8 records
Ideal customer profiles2 records
Prime Control technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability9 records
Feature7 records
Prime Control partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- SAPcoreOfficial SAP partner offering solutions in SAP Quality Center, SAP BTP, SAP Project Center, and SAP Services. Developed ChatSync product published on SAP Store for SAP and ITSM automation. Deep expertise in SAP S/4HANA, Rise with SAP, and Clean Core methodology.
- AtlassiancoreAtlassian Silver Partner providing distribution and licensing of all Atlassian products with differentiated commercial conditions, exclusive events access, and special training materials. Configures and integrates Atlassian solutions with client frameworks, provides Jira/Confluence documentation and mentoring.
- PerforcecoreOfficial Perforce partner helping with acquisition, licensing, and implementation of Perforce solutions. Certified professionals with extensive experience deploying various Perforce solutions including Perfecto for test automation and BlazeMeter for continuous testing.
- FullStorycoreOfficial FullStory partner - Digital Experience Intelligence (DXI) platform. Combined offerings provide continuous monitoring, strategic insights, and practical recommendations for smarter and more efficient digital experiences.
- DatabrickscorePrime Control is a Databricks partner, enabling SAP Business Data Cloud implementations. The partnership combines SAP data robustness with Databricks flexibility and scalability for AI-oriented companies.
Scale indicators15 records
Recent moves7 records
Expansion highlights5 records
Prime Control competitors and assessment
Company assessmentRegional players
- TOTVS: Brazil's largest enterprise software company and listed Prime Control technology partner. Comparable as a Brazil-focused SAP/enterprise systems player; both compete and cooperate in Brazilian enterprise IT delivery.
- Compass UOL: Large Brazilian digital transformation and cloud services firm with SAP and quality engineering capabilities. Comparable regional competitor for large Brazilian enterprise transformation programs.
Direct peers
- TestingXperts: QA and software testing services specialist with strong SAP, automation, and DevOps practices. Closely comparable to Prime Control's QA portfolio and vertical coverage.
- CI&T: Brazilian-born digital and IT services firm with strong enterprise and SAP delivery in Brazil and globally. Competes for the same large Brazilian enterprise digital transformation and SAP engagements.
- Tricentis: Enterprise test automation platform vendor (Tosca, qTest) and a Prime Control technology-adjacent competitor. Competes in continuous testing and SAP test automation where Prime Control also sells services.
- Cigniti Technologies: Pure-play independent software testing and quality engineering services provider. Competes head-to-head with Prime Control in AI-driven testing and continuous testing engagements for large enterprises.
- Qualitest: Independent quality engineering and software testing services firm with global delivery. Direct competitor to Prime Control in QA, test automation, and digital assurance across enterprise verticals.
- Stefanini: Major Brazilian-headquartered IT services and consulting firm with significant QA, SAP, and automation practices. Most direct large-scale domestic competitor to Prime Control in the Brazilian enterprise market.
Broad incumbents
- Accenture Brazil: Global IT services giant with substantial Brazilian operations offering QA, SAP, and automation services. Competes for the same enterprise SAP and continuous testing mandates Prime Control targets.
- UiPath: Global RPA and hyperautomation platform leader. Overlaps with Prime Control's hyperautomation and AIOps offerings and increasingly embeds AI-driven testing capabilities that compete with Prime Control's GenAI test tools.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights8 records
Customer concentration
Prime Control social profiles
Digital presencePrime Control compliance and trust
Trust signalCompliance7 records
Prime Control financial estimates
Financial estimateRevenue estimate
Valuation estimate
Prime Control leadership team
Management profileNumber of profiles
Profiles5 records
Prime Control subsidiaries and ownership
Company hierarchySubsidiaries1 record
Prime Control funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Prime Control M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Prime Control
What does Prime Control do?
Prime Control provides software quality assurance services, SAP ecosystem consulting, and AI-driven hyperautomation solutions to enterprise clients primarily in Brazil. The company combines proprietary AI accelerators (ChatSync, IQD, Gen Studio AI, Orchestrator) with QA testing and SAP expertise to deliver digital transformation across retail, financial services, insurance, and industrial sectors.
Is Prime Control a public or private company?
Prime Control is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Prime Control founded?
Prime Control was founded in 2008. It employs 251 to 500 people.
Where is Prime Control based?
Prime Control is headquartered in Curitiba, Brazil, in the Latin America region.
How does Prime Control make money?
Four revenue lines are on record. Professional Services - Quality Assurance is the primary driver. The others are SAP Services, hyperautomation Services and chatSync Product.
Who are Prime Control's main competitors?
Regional players on record are TOTVS and Compass UOL. Direct peers are TestingXperts, CI&T, Tricentis, Cigniti Technologies, Qualitest and Stefanini. Broad incumbents are Accenture Brazil and UiPath.
Does Prime Control have an API?
No public API is recorded for Prime Control.
What industry is Prime Control in?
Prime Control's product category is Software Quality Assurance and SAP Consulting Services. Its primary akta.pro industry code is HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms, with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 54151 and its SIC code is 7372.