What Knowtion does

Knowtion, Inc. is a privately held, founder-led digital agency and software services firm headquartered in Willoughby, Ohio (with a second Ohio location in Chagrin Falls and a development headquarters in Ahmedabad, India) that delivers custom software development, managed IT services, strategic business consulting, cybersecurity, and digital marketing to mid-market and enterprise buyers. Its technical stack spans iOS, Android, Flutter, PHP, React Native, Node.js, Python, Angular, and QuickBase for application work, plus Microsoft 365 administration, Google Data Studio/Tableau analytics, and HIPAA-compliant infrastructure secured by Dell Sonicwall firewalls; service delivery is governed by its proprietary IDEAL methodology (Discovery, UX/UI & Architecture, Build, QA/Security & Launch, Evolve & Support). The company has codified vertical solution packages across healthcare, financial services, government, real estate, consumer/retail, private equity, and technology/media, increasingly layering generative AI and LLM capabilities (built atop third-party models such as ChatGPT) onto its core services. Knowtion monetizes through project-based software development engagements (fixed scope, dedicated team/staff augmentation, rescue/stabilization), recurring managed IT contracts priced on users/devices/scope, fractional EOS/Six-Sigma consulting, and digital marketing retainers, with go-to-market executed via direct enterprise field sales, inside sales via phone/email, and partner channels (notably PureCars for automotive dealerships and the AT&T Alliance Partner Training program). Its named client relationships include IBM, AT&T, Boeing, Deloitte, EY, Eli Lilly, Caterpillar, Airbus, Delta, University Hospitals, Lake Health, and Apex Dermatology, alongside a long tail of mid-market healthcare, automotive, government, and real estate accounts.

Name

Knowtion

Legal name

Knowtion, Inc.

Website

https://knowtion-inc.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Knowtion is a founder-led, Cleveland-based digital agency that builds custom software, delivers managed IT and HIPAA-compliant infrastructure, and provides strategic consulting and digital marketing to mid-market and enterprise clients across healthcare, automotive, financial, and government verticals.

Ownership category

akta.pro rank

Product category

IT Services and Software Development

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Management Consulting Services (54161), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Healthcare Data Integration, ETL/ELT & Pipeline Orchestration (HLACAIAC), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Custom software development
• Managed IT services
• Strategic business consulting
• Cybersecurity services
• Digital marketing agency

Headquarters

HQ city

Willoughby

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Custom Software Development: Project-based custom software development for web applications, mobile apps, systems integration, data/AI solutions, and modernization projects. Engagement models include fixed scope with milestones, dedicated team/staff augmentation, and rescue/stabilization engagements.
2. Managed IT Services: Recurring managed IT support including 24/7 help desk, proactive monitoring, cybersecurity management, cloud/Microsoft 365 administration, backup/recovery, and device management. Pricing based on users, devices, and support scope.
3. Strategic Business Consulting: Fractional consulting services using EOS Framework, Lean Six-Sigma methodologies, analytics, and cost optimization strategies delivered through expert consultants.
4. Digital Marketing Services: SEO/SEM services, Facebook/social media marketing, analytics and attribution modeling, and content development using LLM tools for automotive dealerships and other clients.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Knowtion is an enterprise-grade software development and digital marketing agency providing custom software development (web, mobile, AI solutions), managed IT services including HIPAA-compliant infrastructure, strategic business consulting using EOS and Six-Sigma frameworks, and cybersecurity services. The firm serves mid-market to enterprise clients across healthcare, financial services, government, automotive, real estate, consumer retail, and private equity verticals.

Product overview

Knowtion is an award-winning software development and digital marketing agency offering a portfolio of integrated technology services. The core offerings include Custom Software Development (web, mobile, AI solutions), Managed IT Services (including HIPAA-compliant infrastructure), Strategic Business Consulting (EOS/Six-Sigma), and Cybersecurity Services. These services are supplemented by specialized modules including Analytics and Custom Dashboards (Google Data Studio, Tableau), Digital Marketing (SEO/SEM/Facebook), and industry-specific packages like Automotive Dealership Services. The company operates across seven industry verticals (Healthcare, Financial Services, Government, Real Estate, Consumer Products, Private Equity, and Technology/Media) with a Cleveland-area headquarters and global delivery capacity.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Software Development Enterprise-grade software development covering custom web applications, mobile apps (iOS, Android, Flutter, React Native), systems integration, data and AI/LLM solutions, and legacy modernization projects. Uses iOS, Android, Flutter, PHP, React Native, Node.js, Python, Angular. Engagement models include fixed scope with milestones, dedicated team/staff augmentation, and rescue/stabilization engagements.
• Managed IT Services Proactive managed IT support including 24/7 help desk, proactive monitoring and patching, cybersecurity management, backups and disaster recovery, cloud and Microsoft 365 administration, and HIPAA-aligned support for healthcare clients. Pricing based on users, devices, and support scope.
• Strategic Business Consulting Fractional strategic consulting services implementing the EOS (Entrepreneurial Operating System) framework and Six-Sigma processes, including analytics, cost optimization, and operational efficiency improvements delivered through expert consultants.
• Cybersecurity Services Cybersecurity management including baseline security controls, endpoint protection, identity access practices, vulnerability assessments, and remediation guidance for enterprise clients.
• Digital Marketing Services Digital marketing services including SEO/SEM, Facebook and social media advertising, content development using LLM tools, and analytics and attribution modeling for clients in automotive dealerships and other verticals.
• Automotive Dealership Services Specialized services for automotive dealerships including market analysis, SEO-optimized content development using LLM, vendor relationship management, performance audits, Google Analytics review, and monthly insight reports.

Quantifiable outcome

• 200% growth achieved for Apex Dermatology after implementing secure iPad/EMR access solution
• +4 more outcomes

Named customers31 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability15 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• PureCarscoreGTM or Marketing Partner · 1 September 2019Partnership between Knowtion and PureCars (automotive marketing platform) since September 2019. Knowtion leverages PureCars' technology and data-driven approach to help automotive dealerships improve their digital advertising performance, ultimately increasing profitability. Knowtion provides expertise in analytics and attribution modeling while PureCars provides valuable data insights and support to dealerships.
• AT&TminorGTM or Marketing PartnerAT&T Alliance Partner Training program where Knowtion provides APNAT (Alliance Partner Network Awareness Training) course support and certification management for AT&T technicians and field staff. Knowtion support staff assist with certificate issues and course completion tracking.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Slalom Consulting: Slalom is a mid-to-large US technology consulting firm offering custom software development, managed services, and strategic consulting across multiple verticals including healthcare and financial services. Significantly larger than Knowtion but addresses the same buyer need for multi-vertical IT services with local delivery.
• Perficient: Perficient is a US digital consultancy providing custom software, managed IT, and digital transformation services to enterprise clients across healthcare, financial services, and other verticals. Closely comparable service mix to Knowtion but at substantially greater scale and revenue.
• Apex Systems: Apex Systems is a US IT services firm offering custom development, systems integration, and managed services to enterprise clients. Comparable to Knowtion's custom software and managed IT offerings for Fortune 500-type buyers, with significantly larger delivery capacity.
• Genpact: Genpact is a global professional services firm offering digital transformation, IT services, and consulting across industries including healthcare and financial services. Comparable to Knowtion's strategic consulting and digital transformation offerings at far larger scale.
• Persistent Systems: Persistent Systems is a global IT services company providing custom software development, digital transformation, and managed services with strong healthcare and financial services verticals. Comparable to Knowtion's multi-vertical IT services model with India-based delivery at much larger scale.
• Cognizant: Cognizant is a global IT services and consulting firm providing custom development, managed services, and digital transformation across healthcare, financial services, and other verticals. Comparable to Knowtion's enterprise-grade multi-vertical IT services at vastly larger scale.

Direct peers

• Insight Global: Insight Global is a US-based IT staffing and consulting firm providing custom software development, managed services, and digital transformation. Overlaps with Knowtion's staff augmentation, custom development, and managed IT service lines for enterprise and mid-market buyers.
• Wpromote: Wpromote is a US digital marketing agency offering SEO, SEM, paid media, and analytics services to mid-market and enterprise clients. Directly comparable to Knowtion's digital marketing, SEO/SEM, and analytics service offerings, with similar mid-market positioning.
• WebFX: WebFX is a US digital marketing agency providing SEO, PPC, web design, and analytics services. Comparable to Knowtion in service mix for the digital marketing capability line, with similar mid-market agency positioning though larger.

Emerging players

• Datavant: Datavant is a healthcare data platform focused on data integration, linking, and exchange for healthcare organizations. Comparable to Knowtion's healthcare data integration and systems integration capabilities but specialized rather than multi-vertical.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/knowtioninc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Knowtion