Hayo Telecom

What Hayo Telecom does

Hayo Telecom is a New York-headquartered, privately held digital service provider (founded 2014; 101-250 employees) that combines networking, communications, and digital infrastructure solutions for mobile network operators (MNOs), governments, enterprises, and retailers. The company sells across three solution clusters — communications (voice and messaging, CPaaS/CCaaS, managed services, Verify, eSIM), compliance and taxation (regulatory compliance, National Mobile Registry, Digital Convergence Hub), and security and connectivity (voice and SMS firewall, IoT, Roaming Data Steering). Its product architecture is built around platform-style infrastructure that integrates with operator networks, government identity registries, and enterprise communications stacks.

Revenue is generated primarily through subscription-based and managed services contracts with MNOs, enterprises, and government agencies across 30+ countries. Distribution combines direct enterprise sales with a channel model spanning 500+ global partners, 100+ MNO relationships, and GSMA membership, supplemented by in-region sales teams established in each expansion geography (Niger, Malawi, South Africa, Kenya, Liberia, Ghana, Cameroon, Botswana, Sri Lanka, and the US). Customer segments include governments (national mobile registries, digital convergence, managed services), MNOs (A2P monetisation, fraud prevention, IoT, eSIM, RDS, managed services), enterprises (CPaaS, IoT, identity verification, managed services), and retailers (digital transformation, voice and SMS firewall). Notable commercial milestones include an exclusive A2P monetisation and SMS firewall partnership with Zamani Telecom in Niger (announced February 2026, serving over 3 million customers) and recent country entries into Senegal and Rwanda in early 2026. The company is led by CEO Feraz Ahmed, with no disclosed institutional funding or ownership outside the founding team.

Name

Hayo Telecom

Legal name

Hayo Telecom, Inc

Website

https://hayotel.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Hayo Telecom is a global digital service provider delivering communications, regulatory compliance, IoT, and security solutions (SMS firewall, National Mobile Registry, CPaaS, eSIM) to mobile network operators, governments, and enterprises across 30+ countries.

Ownership category

akta.pro rank

Product category

Telecommunications Solutions

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Network-as-a-Service (NaaS) & On-Demand Connectivity (HDABALAE)

akta.pro secondary industry

Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)

Keywords

• A2P SMS monetization
• Telecom managed services
• SMS firewall solutions
• ESIM provisioning platform
• Mobile regulatory compliance

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. A2P Monetisation & SMS Firewall: Revenue from providing SMS firewall and fraud prevention solutions to MNOs, including detection and blocking of fraudulent A2P SMS traffic over grey routes. Hayo implements pricing strategies and anti-fraud training to strengthen MNOs' A2P SMS revenue streams.
2. Voice, Data, and CPaaS Solutions: Revenue from voice, data, and CPaaS solutions sold to service providers, enterprises, and government entities across French-speaking West African markets.
3. Digital Services & Platforms: Revenue from digital services including National Mobile Registry (NMR), IoT, and eSIM platforms offered to local operators, businesses, and government agencies.
4. Managed Services: End-to-end managed services for MNOs and enterprises requiring ongoing operational support.
5. Regulatory Compliance Solutions: Compliance and taxation solutions through the Digital Convergence Hub for governments and regulatory authorities.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Hayo is a global digital service provider that combines networking technologies and digital solutions to deliver communications, compliance, and security platforms to mobile network operators, governments, enterprises, and retailers. Core offerings include Voice & Messaging, CPaaS & CCaaS, Managed Services, Verify, eSIM, Regulatory Compliance, National Mobile Registry, Digital Convergence Hub, Voice & SMS Firewall, IoT, and Roaming Data Steering, deployed across 30+ countries in Africa, the Middle East and globally.

Product overview

Hayo is a global digital service provider offering a comprehensive suite of communications and digital solutions spanning voice, messaging, CPaaS/CCaaS, managed services, verification, eSIM, regulatory compliance, National Mobile Registry, Digital Convergence Hub, security (Voice & SMS Firewall), and IoT including Roaming Data Steering. The portfolio serves governments, mobile network operators, retailers, and enterprises across Africa, the Middle East, and globally, with operations in over 30 countries and partnerships with more than 100 mobile operators.

Differentiator

Problem solved

Functional benefit

Products and services

• Voice & Messaging Comprehensive voice and messaging solutions enabling operators, enterprises, and governments to deliver reliable communications services across mobile networks.
• CPaaS & CCaaS Communications Platform as a Service and Contact Center as a Service solutions allowing developers and enterprises to embed communications capabilities via APIs.
• Managed Services End-to-end managed services for network operations, including monitoring, optimization, and maintenance of communications infrastructure for MNOs and enterprises.
• Verify Identity verification and authentication solutions for secure customer onboarding and transaction verification.
• eSIM Embedded SIM platform enabling remote SIM provisioning and management for IoT devices and consumer smartphones.
• Regulatory Compliance Compliance solutions helping operators and enterprises meet regulatory requirements for telecommunications and data protection.
• National Mobile Registry NMR platform enabling governments to register, verify, and manage mobile subscriber identities to combat fraud and ensure regulatory compliance.
• Digital Convergence Hub Integration platform connecting disparate telecommunications systems and enabling seamless data exchange between operators, service providers, and regulatory authorities for compliance and taxation.
• Voice & SMS Firewall Security solutions detecting and blocking fraudulent A2P SMS traffic over grey routes and protecting voice networks from spam and fraud for MNOs.
• IoT Internet of Things solutions providing connectivity management, device provisioning, and data services for IoT deployments.
• Roaming Data Steering (RDS) Intelligent roaming data routing solution that optimizes data traffic steering across mobile networks to maximize revenue and quality of service for MNOs.

Quantifiable outcome

• Hayo implements SMS Firewall to detect and block fraudulent A2P SMS traffic over grey routes, aiming to reduce revenue losses and increase profitability for MNOs

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Zamani TelecomcoreStrategic or Co-development Partner · 3 February 2026Hayo was selected by Zamani Telecom as its exclusive partner for A2P monetisation and SMS firewall solutions in Niger. Hayo implements its SMS Firewall to detect and block fraudulent A2P SMS traffic over grey routes, aiming to reduce revenue losses and increase profitability for Zamani Telecom, which serves over 3 million customers. The partnership includes innovative pricing strategies and anti-fraud training to strengthen Zamani's A2P SMS revenue streams.
• Gulzar-e-Madinah FoundationminorOthersHayo is a proud supporter of the Gulzar-e-Madinah Foundation, which provides interest-free microfinance and education to socially and economically underprivileged parts of society. The foundation has impacted 20,000+ youth across five programs since 2008, with 5,000+ volunteers since 2007.
• Mobile Operators (100+ partners)coreChannel Partner/ Reseller/ DistributorHayo operates across over 30 countries with partnerships spanning more than 100 mobile operators. The company offers voice, messaging, and digital services including National Mobile Registry (NMR), IoT, and eSIM platforms to local operators, businesses, and government agencies.
• Global Partners (500+)coreChannel Partner/ Reseller/ DistributorHayo maintains relationships with 500+ global partners, enabling the company to deliver comprehensive digital solutions across its operating markets. These partnerships support the company's go-to-market strategy and service delivery capabilities.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Infobip: Global CPaaS and telco services provider with a particularly strong footprint in emerging markets including Africa, offering SMS, voice, and digital identity solutions that directly overlap with Hayo's product portfolio and customer base.
• Comviva: Telecom value-added services provider with deep penetration across African and Middle Eastern MNOs, offering messaging, digital identity, and VAS solutions that closely mirror Hayo's core MNO-facing offerings.
• Route Mobile: CPaaS and enterprise messaging provider with concentrated presence in emerging markets, offering A2P monetization, SMS firewall, and voice services that overlap with Hayo's SMS firewall and messaging portfolio.
• BICS: Wholesale telecom services and A2P messaging provider with strong African operator relationships, offering roaming, messaging, and fraud-prevention solutions that directly overlap Hayo's SMS firewall and Roaming Data Steering products.
• Monty Mobile: Telecom VAS and A2P monetization specialist operating across MENA and Africa with a comparable product set spanning SMS firewall, roaming, and messaging monetization to MNOs.
• iBASIS: International telecom services provider specializing in IPX, roaming, and A2P messaging, with mobile operator relationships that place it in direct competitive overlap with Hayo's operator-facing services.

Broad incumbents

• Twilio: Largest global CPaaS incumbent offering programmable voice, messaging, and verification APIs that increasingly compete with Hayo's CPaaS/CCaaS offerings for the same enterprise and government customers.
• Sinch: Global CPaaS leader competing across messaging, voice, and identity verification, with growing exposure to emerging markets that puts it in direct competitive overlap with Hayo across MNO and enterprise channels.
• Syniverse: Global telecommunications services provider offering roaming, messaging, security, and identity solutions that intersect with Hayo's SMS firewall, RDS, and Verify offerings for mobile operators.
• Vonage (Ericsson): CPaaS and unified communications provider now under Ericsson, offering voice, messaging, and verification APIs that compete with Hayo's CPaaS/CCaaS and Verify solutions for enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hayo Telecom