ISPsystem
ISPsystem develops an integrated ecosystem of six IT infrastructure management platforms (VMmanager, DCImanager, BILLmanager, DNSmanager, IPmanager, SSL) serving hosting providers, data centers, telecoms, and enterprise IT across 100+ countries with 200,000+ servers deployed.
- Company typePrivate
- Founded2004
- HeadquartersIrkutsk, Russia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What ISPsystem does
ISPsystem is a private software company founded in 2004, headquartered in Irkutsk, Russia, with legal entity ISPsystem LTD incorporated in Cyprus. The company develops an integrated ecosystem of six core IT infrastructure management platforms — VMmanager (virtualization), DCImanager (physical infrastructure/DCIM), BILLmanager (billing/service automation), DNSmanager, IPmanager, and SSL certificate services — plus numerous add-on modules (High Availability, IP Fabric, Self-Service Portal, ITAM, IPAM, Server Profiles, Remote Control, Automatic Installation, Monitoring). The platforms share an open API and modular architecture enabling cross-product integration and third-party software interoperability, with support for KVM and LXD virtualization, multi-vendor server hardware (rack and blade), IPMI/BMC remote management, IPv4/IPv6 address management, and LDAP/Active Directory authentication.
ISPsystem generates revenue primarily through subscription and perpetual software licenses priced per managed server or VM, with tiered pricing that scales from sub-3-server deployments to 1,000+ server infrastructures. Recurring revenue is augmented by tiered technical support subscriptions (Standard and Privileged with differentiated SLAs), paid software updates post-license-expiration, SSL certificate transaction fees, and a security bug bounty program. Go-to-market combines direct enterprise sales (with US sales/support phone lines), long-tenured channel partners and resellers, WHMCS Marketplace listings for SMB distribution, and a self-service portal. The company serves hosting providers, data centers, telecommunications firms, and enterprise IT departments across 100+ countries, with software reportedly installed on more than 200,000 servers worldwide.
The customer base spans mid-market hosting providers (Unihost.kz, 4VPS, PQ.Hosting with 40k servers, FirstVDS, VPS.one), data centers (Datahata LLC since 2011), telecommunications operators (MIRAN LLC, Napa Labs), and IT services firms (Softline Group since July 2021). Notable case studies highlight decade-plus customer relationships, suggesting meaningful switching costs. The company operates without disclosed external funding as a self-sustaining private business under CEO Pavel Guralnik.
ISPsystem firmographics
Firmographics- Name
- ISPsystem
- Legal name
- ISPsystem LTD
- Website
- https://ispsystem.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ISPsystem develops an integrated ecosystem of six IT infrastructure management platforms (VMmanager, DCImanager, BILLmanager, DNSmanager, IPmanager, SSL) serving hosting providers, data centers, telecoms, and enterprise IT across 100+ countries with 200,000+ servers deployed.
- Ownership category
- akta.pro rank
ISPsystem industry classification
Industry- Product category
- IT Infrastructure Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)
- akta.pro secondary industries
- Configuration Management Database (CMDB) Platforms (HDAEALAE), IT Service Management for Data Centers (ITSM/CMDB/Change) (HDABANAF), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), Database/Application Data Layer Modernization (DB migration, ORM, caching) (BPAEAFAL)
Keywords
Where ISPsystem is headquartered
LocationHeadquarters
- HQ city
- Irkutsk
- HQ country
- Russia
- HQ region
- Europe
Offices1 record
Markets served
ISPsystem business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software License Sales: Perpetual and subscription-based software licenses for VMmanager, DCImanager, BILLmanager, DNSmanager, and IPmanager platforms. Licenses are sold based on number of equipment items, servers, or VMs managed with tiered pricing structures.
- Technical Support Services: Technical support services provided at different levels (Standard, Privileged) with varying response times. Support includes ticket processing, updates, bug fixes, and consultations on product functionality.
- Software Updates: Updates released during license period and after expiration with additional purchase. Minor updates, vulnerability remediation, and new features delivered as part of service packages.
- SSL Certificates: SSL certificate registration and management services for email and websites through the platform ecosystem.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | DCImanager Infrastructure - per year |
| Subscription | Pay-as-you-go | Bug Bounty Program |
| Subscription | Annual | Technical Support Levels |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
ISPsystem product offering
Product offeringCore offering
ISPsystem develops and licenses an ecosystem of IT infrastructure management platforms for hosters, service providers, and data center operators. Its core products cover virtualization management (VMmanager), physical server and data center infrastructure management (DCImanager), billing and service provisioning automation (BILLmanager), DNS automation (DNSmanager), and IP address management (IPmanager), sold as software licenses sized to managed servers, VMs, or equipment.
Product overview
ISPsystem offers an ecosystem of IT infrastructure management platforms designed for hosters and service providers. The product portfolio centers on six core platforms: VMmanager (virtual infrastructure management with KVM/LXD), DCImanager (physical equipment and data center management), BILLmanager (billing and service automation), DNSmanager (domain name server management), IPmanager (IP address management), and SSL Certificates. These platforms share a modular architecture with open API integration capabilities, supporting English interfaces and documentation. The ecosystem enables full automation from client service ordering through IT resource delivery, with high scalability and flexibility through add-ons and third-party software integration.
Differentiator
Problem solved
Functional benefit
Brands
- VMmanager: Business automation platform for renting virtual infrastructure
- DCImanager
- BILLmanager
- DNSmanager
- IPmanager
- DCImanager (formerly DSmanager)
Products and services
- VMmanager Virtual infrastructure management platform for hosting and service providers that manages multiple clusters, provisions virtual machines, installs operating systems, and runs configuration scripts using KVM and LXD virtualization technologies with high availability clustering.
- DCImanager Data center and physical infrastructure management platform for hosting providers and data centers that automates dedicated server delivery, manages multi-vendor rack and blade equipment, handles IPMI/BMC remote management, equipment inventory, and colocation services.
- BILLmanager Billing and service provisioning automation platform for hosting providers and service providers that automates provisioning of hosting services, servers, domain names, SSL certificates and related products, with multiple tariff plans, payment processing, and accounting document generation.
- DNSmanager Domain name server automation panel for hosting providers that creates and manages domain zones, supports master and slave configurations with zone transfers, and operates multiple namespaces.
- IPmanager IP address management panel for hosting providers that automates IPv4/IPv6 allocation, tracks address space usage, manages address pools, and provides DNSBL checking to prevent spam attacks.
- SSL Certificates SSL certificate registration and management service for securing email and websites, ensuring security of personal data during online transactions, delivered through ISPsystem's platform ecosystem.
Quantifiable outcome
- Server provisioning time reduced to 5-10 minutes after ordering
- +2 more outcomes
Companies that use ISPsystem
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles3 records
ISPsystem technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature8 records
ISPsystem partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, flagship and minor.
- WHMCScoreWHMCS Marketplace partnership with DCImanager 6 and VMmanager 6 provisioning modules available for automated dedicated server and virtual machine management. Redesigned UI, bandwidth automation, backup billing, IPMI control, and self-service VM management features.
- Softline GroupflagshipStrategic partnership began in July 2021 for joint projects, expertise sharing, and professional skill expansion. ISPsystem team provides high level of professionalism and quality products. Collaboration enables offering customers best conditions when transitioning to domestic solutions.
- Datahata LLCcoreLong-term partnership since 2011 when they first started using fourth generation of ISPsystem products. Business has been steadily growing with reliable solutions like BILLmanager. DCImanager (formerly DSmanager) effectively handles DCIM role in data center.
- Russian ProgramsminorLeading customer relations partner recommending ISPsystem products to clients looking for high-quality and affordable tools. Partners receive quality service and support from ISPsystem specialists.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
ISPsystem competitors and assessment
Company assessmentDirect peers
- cPanel: cPanel/WHM is the dominant hosting control panel for Linux web hosting and is frequently co-deployed with ISPsystem's BILLmanager and VMmanager. It competes for the same hosting provider customer base with overlapping server management, automation, and provisioning features.
- Plesk: Plesk is a leading web hosting and server management panel used by hosting providers and digital agencies. It competes directly with ISPsystem's VMmanager and BILLmanager stack for shared/VPS hosting automation workloads.
- WHMCS: WHMCS is the de facto billing and automation platform for hosting providers and is already integrated with ISPsystem's DCImanager and VMmanager via the WHMCS Marketplace. It is both a partner and a direct competitor in billing/provisioning automation.
- Virtualizor: Virtualizor is a VPS virtualization management panel supporting KVM, OpenVZ, and LXC — directly competing with ISPsystem's VMmanager in the hosting provider segment for VM provisioning and management.
- SolusIO: SolusIO (formerly SolusVM) is a VPS management and billing platform targeting hosting providers with provisioning, billing, and virtualization management — overlapping with ISPsystem's VMmanager + BILLmanager combination.
- Virtuozzo (formerly Parallels Cloud Server): Virtuozzo provides virtualization, container, and storage platforms for hosting providers and service providers — directly comparable to ISPsystem's VMmanager and DCImanager for the same IaaS/SP customer segment.
Emerging players
- Proxmox VE: Proxmox VE is an open-source virtualization and container management platform increasingly adopted by hosting providers and SMEs. It competes with VMmanager on the underlying virtualization layer, though it lacks ISPsystem's integrated billing and DCIM breadth.
- Device42: Device42 offers IT asset management, CMDB, and IP address management — overlapping with ISPsystem's DCImanager ITAM and IPmanager modules, particularly for enterprise IT and MSP use cases.
Broad incumbents
- Sunbird Software (DCIM): Sunbird Software is an established enterprise DCIM vendor serving large data centers — competing with ISPsystem's DCImanager in the data center infrastructure management space, though at the higher end of the market.
Regional players
- NOC-PS: NOC-PS is a Russian/CIS-region provider of hosting automation, billing, and infrastructure management software — a regional peer competing for the same Eastern European and CIS hosting provider customers as ISPsystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
ISPsystem social profiles
Digital presenceISPsystem financial estimates
Financial estimateRevenue estimate
Valuation estimate
ISPsystem leadership team
Management profileNumber of profiles
Profiles1 record
ISPsystem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ISPsystem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ISPsystem
What does ISPsystem do?
ISPsystem develops and licenses an ecosystem of IT infrastructure management platforms for hosters, service providers, and data center operators. Its core products cover virtualization management (VMmanager), physical server and data center infrastructure management (DCImanager), billing and service provisioning automation (BILLmanager), DNS automation (DNSmanager), and IP address management (IPmanager), sold as software licenses sized to managed servers, VMs, or equipment.
Is ISPsystem a public or private company?
ISPsystem is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ISPsystem founded?
ISPsystem was founded in 2004. It employs 101 to 250 people.
Where is ISPsystem based?
ISPsystem is headquartered in Irkutsk, Russia, in the Europe region.
How does ISPsystem make money?
Four revenue lines are on record. Software License Sales are the primary driver. The others are technical Support Services, software Updates and SSL Certificates.
Who are ISPsystem's main competitors?
Direct peers on record are cPanel, Plesk, WHMCS, Virtualizor, SolusIO and Virtuozzo (formerly Parallels Cloud Server). Emerging players are Proxmox VE and Device42. Sunbird Software (DCIM) is listed as a broad incumbent. NOC-PS is listed as a regional player.
Does ISPsystem have an API?
Yes. ISPsystem provides an open API for integration with any software. The platforms support integration with billing platforms, external systems, and third-party applications via API or ready-made modules. VMmanager 6 includes OpenAPI/Swagger documentation for API requests. The API allows automation of service provisioning, VM management, and infrastructure operations. Developer documentation is at www.ispsystem.com/docs.
What industry is ISPsystem in?
ISPsystem's product category is IT Infrastructure Management Software. Its primary akta.pro industry code is BPAEAOAE, IT Asset Discovery, Inventory & CMDB Services, with a secondary code of HDAEALAE, Configuration Management Database (CMDB) Platforms. Its NAICS code is 54151 and its SIC code is 7370.