Connecticut Community Care

What Connecticut Community Care does

Connecticut Community Care (CCC) is a Connecticut-incorporated nonprofit organization founded in 1982 and headquartered in Bristol, CT, operating as a state-designated Access Agency for Connecticut's long-term services and supports (LTSS) system. The organization delivers in-home care management, comprehensive assessments, individualized care planning, transitional support, and self-directed support services to 16,000+ Connecticut residents of all ages and abilities, primarily Medicaid-eligible individuals served through state-funded programs including the Connecticut Home Care Program, Personal Care Assistance Waiver, Money Follows the Person, Community First Choice, and Acquired Brain Injury Waivers. CCC employs 200+ care managers across three regional offices (Bristol, Watertown, North Franklin) and holds NCQA Case Management accreditation.

The underlying technology stack consists of a care management platform with telehealth capabilities, a proprietary Equitable Referral Distribution Software that randomizes client referrals across a 500+ provider network, and an early-stage integration with CONNIE, Connecticut's official Health Information Exchange. The organization also operates Sage Solutions, LLC, a wholly-owned subsidiary offering private-pay care management through Sage Care Navigators, and leads the Connecticut Age Well Collaborative, a statewide cross-sector initiative mandated under CT General Statutes Section 17b-420a.

CCC's revenue model is overwhelmingly government-dependent: FY2025 total revenue was $26.6M, with 68.1% from the Connecticut Home Care Program, 14.5% from other LTSS programs, 11.1% from public grants, and 6.3% from private contracts and donations. All revenue flows through a single-state customer base (Connecticut) under contracts administered by the CT Department of Social Services, the CT Department on Aging and Disability Services, and the Commission on Women, Children, Seniors, Equity & Opportunity. Distribution is direct-to-government for the public pay side and direct-to-consumer for the Sage Solutions private pay segment, with the leadership team headed by President Julia Evans Starr.

Name

Connecticut Community Care

Legal name

Connecticut Community Care, Inc.

Website

https://ctcommunitycare.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

251–500 employees

Short description

Connecticut Community Care is a Bristol, CT-based nonprofit Access Agency providing in-home care management and transitional support to 16,000+ Connecticut residents through state-funded Medicaid LTSS programs, with a private-pay subsidiary (Sage Solutions) and a statewide Age Well Collaborative initiative.

Ownership category

akta.pro rank

Headquarters

HQ city

Bristol

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D

Revenue model

1. State and Federal Government Contracts: Primary revenue stream from state and federal agreements including Connecticut Home Care Program (68.1% of total revenue), Other LTSS Programs & Services (14.5%)
2. Public Grants: Funding from government and foundation grants representing 11.1% of total revenue
3. Private Fundings and Donations: Private contracts, grants, and individual donations representing 6.3% of total revenue. 100% of donations go directly to supporting people served
4. Private Care Management Services: Sage Solutions, LLC subsidiary provides customized private care management services paid for privately or through long-term care insurance

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Connecticut Community Care (CCC) operates as the designated Access Agency for Connecticut's publicly funded long-term services and supports (LTSS) system, delivering in-home care management, comprehensive assessments, individualized care planning, self-directed support, and transitional services for elderly and disabled residents. It administers the Connecticut Home Care Program, Personal Care Assistance Waiver, Money Follows the Person, Community First Choice, and Acquired Brain Injury Waivers. Through its wholly-owned subsidiary Sage Solutions, LLC, the organization also provides private-pay care management, dementia care consulting, and patient advocacy.

Product overview

Connecticut Community Care (CCC) operates as a unified care management platform offering in-home support services primarily through state-funded LTSS programs. The core portfolio includes the main CCC care management services alongside subsidiary Sage Solutions (private care management) and the Connecticut Age Well Collaborative (community initiative). Programs include Connecticut Home Care Program, Personal Care Assistance Waiver, Money Follows the Person, Community First Choice, and Acquired Brain Injury Waivers. The organization delivers services through 200+ care managers providing comprehensive assessments, individualized planning, in-home care management, and transitional services. Sage Solutions offers private pay care management through Sage Care Navigators. The company connects to CONNIE (Connecticut's Health Information Exchange) for health data exchange.

Differentiator

Problem solved

Functional benefit

Brands

• Sage Solutions, LLC: Subsidiary providing highly personalized care management including eldercare advice, consulting, dementia care management and patient advocacy for older adults and their families.
• Connecticut Age Well Collaborative

Products and services

• Connecticut Home Care Program (CHCP) Care Management

Quantifiable outcome

• Serving more than 16,000 people of all ages and abilities
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core, minor and major.

• Sage Solutions, LLCcoreStrategic or Co-development PartnerA CCC subsidiary providing highly personalized care management that helps individuals achieve what matters most in their lives. Offers customized care planning, high-touch consulting, advocacy, and decades of experience in dementia care through Sage Navigators.
• Connecticut Age Well CollaborativecoreStrategic or Co-development PartnerA statewide, cross-sector initiative of CCC that fosters aging, dementia and disability-inclusive communities. Leads Connecticut's livable communities initiative per Section 17b-420a of Connecticut General Statutes. Includes campaigns, awards, dialogues, and community fellowship programs.
• CONNIE (Connecticut's Health Information Exchange)coreTechnology or IntegrationCCC is one of the first community-based providers to officially connect to CONNIE, enabling secure and confidential electronic sharing of health information among healthcare providers, hospitals, labs, and community providers.
• Connecticut Department of Social Services (DSS)coreStrategic or Co-development PartnerPrimary state partner administering programs including Connecticut Home Care Program, Personal Care Assistance Waiver, Money Follows the Person, and Community First Choice through which CCC provides care management services.
• Connecticut Department on Aging and Disability ServicescoreStrategic or Co-development PartnerState agency partner supporting aging and disability services including the Acquired Brain Injury Program waiver services.
• GT IndependenceminorImplementation/ SI/ Consulting PartnerSelf-direction platform partner for providers enrolling in Connecticut's home and community-based services programs. Providers enroll through GT Independence for self-directed care options.
• 211 United WayminorStrategic or Co-development PartnerInformation and referral resource partner connecting people to community services and supports.
• My Place CTminorStrategic or Co-development PartnerState resource website serving as the source for everything about care and support in Connecticut communities.
• CT Council on Developmental DisabilitiesminorStrategic or Co-development PartnerState council partner supporting programs for individuals with developmental disabilities.
• Commission on Women, Children, Seniors, Equity & OpportunitymajorStrategic or Co-development PartnerState commission that delegated CCC to lead Connecticut's livable communities initiative through the Connecticut Age Well Collaborative.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Amedisys: Large publicly-traded home health and hospice provider — comparable service type (home-based skilled and personal care) with whom CCC coordinates care transitions for high-acuity patients.
• Commonwealth Care Alliance: Massachusetts-based nonprofit healthcare organization providing managed long-term care, integrated care for dual eligibles, and complex-care management — broader-than-CCC delivery model but directly comparable population (elders and disabled on Medicaid) and care management focus.
• BAYADA Home Health Care: National home health and personal care provider serving aging and disabled clients across many states — operates downstream of care managers like CCC in the same LTSS service chain, with overlapping patient population.

Direct peers

• AgeOptions: Area Agency on Aging for suburban Cook County, Illinois, contracting with the state to deliver care management and HCBS for older adults — mirrors CCC's role as a publicly-designated care management gatekeeper in its service area.
• Springwell: Massachusetts Aging Services Access Point providing care management and in-home supportive services under state home care programs — operates the same Access Agency / ASAP model that CCC runs in Connecticut for elder and disabled consumers.
• BayPath Elder Services: Massachusetts Aging Services Access Point running Medicaid-funded home care, care management, and protective service programs for seniors — directly comparable operating model and funding mix to CCC.
• Elder Services of the Merrimack Valley: Massachusetts ASAP delivering state-contracted care management, homemaker, and home-delivered meals services to elders and disabled adults — same consumer base and analogous state-funded revenue structure as CCC.
• Philadelphia Corporation for Aging: Area Agency on Aging serving Philadelphia that delivers care management, in-home support coordination, and aging services across multiple state and federal program streams — the closest functional analog to CCC as an Aging Services Access Point within a single jurisdiction.
• Tri-County ElderCare: Massachusetts Aging Services Access Point serving multiple counties with state-funded in-home care management and congregate programs — equivalent single-state care management intermediary role.

Emerging players

• SeniorLink: Tech-enabled private care management and family caregiver support company working with state Medicaid LTSS programs — overlaps with CCC's Sage Solutions subsidiary and the broader HCBS care management workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ctcommunitycare
• Facebookfacebook.com/ctcommunitycare
• LinkedInlinkedin.com/company/connecticut-community-care-inc.
• Instagraminstagram.com/ctcommunitycare

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecticut Community Care