Identidad Technologies
- Company typePrivate
- Founded2001
- HeadquartersMiami, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
Identidad Technologies firmographics
Firmographics- Name
- Identidad Technologies
- Legal name
- Identidad Advertising Development LLC
- Website
- https://identidadtech.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Identidad Technologies industry classification
Industry- Product category
- Wholesale Telecommunications Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)
- SIC
- Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- VoIP Access & ITSP Services (HDAIAHAD)
- akta.pro secondary industry
- Platform Engineering & Internal Developer Platforms (IDP) (BPAEAKAC)
Keywords
Where Identidad Technologies is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Identidad Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Wholesale Voice Termination: Identidad Telecom provides direct international voice termination globally, powered by 300+ direct operator connections. Revenue is generated through per-minute termination fees on international voice traffic, with real-time monitoring and 24/7 quality assurance ensuring high-quality routes.
- SMS A2P Services: A2P (Application-to-Person) SMS messaging with direct global delivery and exclusive regional presence across 27 LATAM and Caribbean markets. Revenue is generated per message or through volume-based bundle packages. Identidad transports over 2 billion messages per year to the Americas.
- Cloud Numbering Services: Virtual number provisioning including DID numbers, toll-free numbers, SMS-enabled DIDs, and ITFS (International Toll-Free Services). Revenue model based on per-number provisioning and per-use fees, with 22 direct DIDs and 9 one-hop destinations globally.
- Managed Services: Fully managed services for Voice, SMS, and Numbering including billing, reconciliation, rate optimization, fraud protection, and bilateral management. Identidad serves as exclusive global service manager for partners like Movilgate and holds managed services contracts across 26 territories. Revenue generated through managed services contracts, typically multi-year agreements.
- SwitchRay Platforms and CPaaS Licensing: Platform licensing including VoIP softswitch, white-label CPaaS solutions, anti-fraud systems, and value-added services (LNP/HLR, STIR/SHAKEN compliance). Revenue from platform licensing and value-added service fees to carriers, MNOs, and telecom operators.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | SMS Bundle Packages |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Identidad Technologies product offering
Product offeringCore offering
Identidad Technologies provides wholesale international voice termination, SMS A2P messaging, cloud numbering (DIDs, toll-free, ITFS), and end-to-end managed telecom services for carriers, mobile network operators, and large global enterprises. The company complements these services with proprietary platform offerings through its SwitchRay subsidiary (VoIP softswitch, white-label CPaaS, anti-fraud, STIR/SHAKEN, HLR/MNP/LNP) and the iadu enterprise communications platform, specializing in LATAM and Caribbean markets with 300+ direct operator connections.
Differentiator
Problem solved
Functional benefit
Brands
- Identidad Telecom: Core wholesale voice, SMS, cloud numbering, and managed services division with over 20 years of experience powering global communications through direct global termination and unmatched reach across LATAM and the Caribbean.
- SwitchRay
- iadu
- 10Tel
Products and services
- Wholesale Voice Termination
- SMS A2P Services
- Cloud Numbering Services
- Managed Services for Voice, SMS, and Numbering
- SwitchRay VoIP Softswitch and CPaaS Platforms
- iadu Enterprise Communications Platform
Quantifiable outcome
- 1,000 Puerto Rico DIDs fully tested and operational delivered in 48 hours
- +6 more outcomes
Companies that use Identidad Technologies
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Identidad Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature8 records
Identidad Technologies partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- MovilgatecoreIdentidad Technologies appointed as exclusive global service manager for Movilgate's international telecommunications initiatives, effective November 1, 2024. Includes A2P, ILD, numbering, SIP services, RCS development, and commercialization of international traffic. Collaboration spans all major mobile operators in Argentina, Uruguay, Bolivia, and Paraguay. Leadership from Luisa Sánchez (VP of Global Sales & Marketing) and María Mercedes Salazar-Wichmann (Associate VP of Managed Services and Numbering) at Identidad.
- 46 Labs / SwitchRaycoreIdentidad acquired SwitchRay (also known as Mera Systems), a global telecom leader in VoIP softswitch solutions, from 46 Labs. The acquisition became official on March 8, 2024. A new subsidiary, NexaSwitch Global LLC, was created to independently manage the SwitchRay platform on separate servers with an ethical screen to protect customer information and ensure pricing protection.
- Liberty Latin America (LLA)coreMulti-year managed services contract renewal with Liberty Latin America for SMS and Voice across 24 territories, expanded to 26 territories (including Costa Rica and Puerto Rico). Identidad holds A2P SMS exclusivity across LATAM and the Caribbean and continues numbering services partnership with LLA. Partnership built on former ILD exclusivity in the Caribbean.
- 10TelcoreBusiness partnership operating under the 10Tel brand, seamlessly integrated within the Identidad Technologies Group, effective November 1, 2023. Covers Voice, SMS, Managed Services, and CPaaS. Led by Luciano Garavaglia, industry veteran with 25+ years in telecommunications. The partnership aims to make 10Tel a leading force in the telecommunications sector leveraging Identidad's technology and 10Tel's market expertise.
- ITW Global Leaders' Forum (GLF)supportingIdentidad Technologies is one of 19 international carriers certified as compliant with the GLF Code of Conduct to prevent fraud in international telecommunications. The certification provides independent verification of carrier capabilities to actively fight fraud and implement standard contractual clauses to harmonize fraud treatment across the industry.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Identidad Technologies competitors and assessment
Company assessmentDirect peers
- Sinch: Global CPaaS provider with deep wholesale voice and A2P SMS offerings across LATAM, Europe, and emerging markets — directly comparable to Identidad Telecom's wholesale voice and SMS bundles.
- Infobip: Croatia-headquartered CPaaS leader with strong A2P SMS reach and direct carrier interconnects, including meaningful LATAM presence — closely mirrors Identidad's mix of A2P SMS, voice, and enterprise messaging.
- BICS: Wholesale international voice, SMS, and data roaming specialist serving carriers globally — the closest pure-play analog to Identidad Telecom's wholesale voice/SMS termination business.
- Syniverse: Provider of mobile network operator services including messaging, numbering, and interconnects — directly comparable to Identidad's carrier-grade managed services, HLR/LNP, and numbering portfolio.
- Bird (formerly MessageBird): Omnichannel CPaaS platform with SMS, voice, WhatsApp, and RCS APIs — directly comparable to Identidad's iadu enterprise communications platform in functionality and customer segment.
- iBasis: Wholesale international voice carrier and mobile data services provider — closely comparable to Identidad Telecom's wholesale voice termination and managed services to MNOs and carriers.
- Bandwidth Inc. Enterprise-focused communications platform with cloud numbering, voice, and messaging APIs — comparable to Identidad's Cloud Numbering, DID provisioning, and enterprise communications offerings.
Broad incumbents
- Twilio: Largest global CPaaS incumbent offering voice, SMS, and omnichannel APIs at scale — comparable to Identidad's iadu platform and SMS business but operating from a vastly broader portfolio and larger capital base.
- Vonage (Ericsson): Communications APIs and UCaaS provider now part of Ericsson, with messaging and voice offerings overlapping Identidad's iadu and SwitchRay CPaaS positioning.
- Tata Communications: Global tier-1 carrier offering wholesale voice, SMS, and managed telecom services — broader portfolio but overlapping with Identidad's wholesale voice termination and enterprise managed services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Identidad Technologies social profiles
Digital presenceIdentidad Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Identidad Technologies leadership team
Management profileNumber of profiles
Profiles4 records
Identidad Technologies subsidiaries and ownership
Company hierarchySubsidiaries3 records
Identidad Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Identidad Technologies M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Identidad Technologies
What does Identidad Technologies do?
Identidad Technologies provides wholesale international voice termination, SMS A2P messaging, cloud numbering (DIDs, toll-free, ITFS), and end-to-end managed telecom services for carriers, mobile network operators, and large global enterprises. The company complements these services with proprietary platform offerings through its SwitchRay subsidiary (VoIP softswitch, white-label CPaaS, anti-fraud, STIR/SHAKEN, HLR/MNP/LNP) and the iadu enterprise communications platform, specializing in LATAM and Caribbean markets with 300+ direct operator connections.
Is Identidad Technologies a public or private company?
Identidad Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Identidad Technologies founded?
Identidad Technologies was founded in 2001. It employs 101 to 250 people.
Where is Identidad Technologies based?
Identidad Technologies is headquartered in Miami, United States, in the North America region.
How does Identidad Technologies make money?
Five revenue lines are on record. Wholesale Voice Termination is the primary driver. The others are SMS A2P Services, cloud Numbering Services, managed Services and switchRay Platforms and CPaaS Licensing.
Who are Identidad Technologies's main competitors?
Direct peers on record are Sinch, Infobip, BICS, Syniverse, Bird (formerly MessageBird), iBasis and Bandwidth Inc.. Broad incumbents are Twilio, Vonage (Ericsson) and Tata Communications.
Does Identidad Technologies have an API?
No public API is recorded for Identidad Technologies.
What industry is Identidad Technologies in?
Identidad Technologies's product category is Wholesale Telecommunications Services. Its primary akta.pro industry code is HDAIAHAD, VoIP Access & ITSP Services, with a secondary code of BPAEAKAC, Platform Engineering & Internal Developer Platforms (IDP). Its NAICS code is 5182 and its SIC code is 4899.