Beth Israel Hospital

What Beth Israel Hospital does

Beth Israel Deaconess Hospital–Needham (BID Needham) is a non-profit community hospital operating within the Beth Israel Lahey Health (BILH) integrated delivery network from its main campus at 148 Chestnut Street in Needham, Massachusetts. The hospital provides comprehensive acute, outpatient, and specialty care across more than 20 clinical service lines, including 24/7 emergency care, primary care, cancer care delivered through the on-campus Lank Cancer Center, surgical services featuring minimally invasive and robotic-assisted procedures, urology, gastroenterology, pulmonology, ENT, cardiology, neurology, orthopedics, breast health, wound care and hyperbaric medicine, rehabilitation medicine, and nutrition counseling. Patient access is delivered through the main hospital plus nine surrounding outpatient facilities in Needham (BreastCare Center, Wound Care and Hyperbaric Medicine, Occupational Health Services, Spine Center, Trotman Family Outpatient Clinical Center, Needham Urology Associates, Nutrition Clinic, and Rehabilitation Medicine Department).

The hospital's clinical model is built on a referral-based go-to-market motion anchored by strategic relationships with Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (BIDMC) and Dana-Farber/Harvard Cancer Center. These partnerships bring academic-trained cancer specialists to the community setting and enable seamless handoffs to BIDMC for tertiary care, supplemented by clinical trial access through the Eastern Cooperative Oncology Group. The ENT service is staffed through Boston ENT Associates. Beyond clinical services, BID Needham operates an accredited Core Updates and Essentials in Primary Care continuing medical education (CME) program (full series at $1,095; individual sessions at $195) and a Clinical Nurse Advancement Program based on Patricia Benner's professional growth model.

BID Needham generates revenue primarily from billed acute and outpatient hospital services paid by commercial insurance, Medicare, MassHealth, Commonwealth Care, and the Health Safety Net, with ancillary revenue from professional education (CME tuition) and nutrition services. The hospital maintains federal compliance with HIPAA and the more stringent 42 CFR Part 2 protections for substance use disorder records, operates a financial assistance program with bilingual financial counselors, and provides price transparency through an online treatment cost calculator and downloadable CMS hospital charge files. Patient engagement is supported via the MyBILH Chart portal, telehealth consultations, and the BILH Text System for appointment, billing, prescription, and follow-up messaging.

Name

Beth Israel Hospital

Legal name

Beth Israel Deaconess Hospital–Needham

Website

https://bidneedham.org

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Beth Israel Deaconess Hospital–Needham is a non-profit community hospital in Needham, MA, within the Beth Israel Lahey Health network, providing 24/7 emergency, primary, and specialty care across more than 20 service lines via its main campus and nine outpatient facilities.

Ownership category

akta.pro rank

Headquarters

HQ city

Needham

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hospital Services Revenue: Acute care hospital services including emergency department, inpatient care, outpatient services, diagnostic testing, and surgical procedures billed to patients, insurance, Medicare, and MassHealth.
2. CME Program Tuition: Continuing medical education programs for primary care providers: Full Live Webinar Series & On-Demand Courses for $1,095; Individual Live Session Rate for $195.00.
3. Nutrition Counseling Services: Specialized nutrition services for various health conditions provided by registered dietitians.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Beth Israel Deaconess Hospital–Needham operates as a non-profit community acute care hospital delivering 24/7 emergency care, primary care, and a broad range of specialty outpatient and inpatient services including cancer care, surgery (minimally invasive and robotic), digestive care, lung/respiratory care, urology, ENT, and women's health. Care is delivered through a main campus and multiple outpatient facilities in Needham, Massachusetts, supplemented by digital health tools (patient portal, SMS notifications, telehealth), continuing medical education for clinicians, and financial assistance for uninsured and underinsured patients.

Product overview

Beth Israel Deaconess Hospital–Needham (BID Needham) is a community hospital within the Beth Israel Lahey Health (BILH) system offering comprehensive clinical services organized across emergency care, primary care, and specialty care divisions. The hospital provides over 20 distinct service lines including cancer care (at the Lank Cancer Center), surgical services, digestive care, lung/respiratory care, urology, ENT, and gynecologic/urologic cancer care. Beyond clinical services, BID Needham operates patient support programs including financial assistance, price transparency tools, and a MyBILH Chart digital patient portal with mobile text messaging capabilities. The organization also supports healthcare professional development through a Clinical Nurse Advancement Program based on Benner's nursing model and a fully accredited Core Updates and Essentials in Primary Care CME program offering up to 36 AMA PRA Category 1 Credits. Staff recognition programs include the DAISY Nurse Award and WE CARE Award honoring excellence in compassionate care.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care 24/7 emergency medical treatment for life-threatening injuries and illnesses including abdominal pain, broken bones, chest pain, difficulty breathing, head or eye injuries, and signs of heart attack or stroke, provided to individual patients at the Needham campus.
• Primary Care Comprehensive everyday healthcare for individuals and families including regular check-ups, physicals, immunizations, and preventive screenings.
• Specialty Care Network of specialists providing personalized care in cancer care, cardiology, gastroenterology, maternity, neurology, orthopedics, and pulmonary services for patients with complex conditions.
• Cancer Care Cancer diagnosis and treatment including medical oncology, radiation therapy, and surgery at the Lank Cancer Center, with access to clinical trials through Dana-Farber/Harvard Cancer Center.
• Surgery Expert surgical services by board-certified surgeons including minimally invasive and robotic procedures for general, gynecologic oncology, and urologic conditions.
• Breast Health Full range of breast care services including mammography, ultrasound, biopsy, and surgery consultation delivered to individual patients.
• Pain Management Personalized state-of-the-art diagnostic and therapeutic care options to ease patient discomfort.
• Digestive Care Innovative endoscopic, surgical and medical treatment for all types of digestive disorders.
• Lung & Respiratory Care (Pulmonology)

Quantifiable outcome

• Gynecologic oncology nurses ranked in top 5% nationally for patient satisfaction
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core, general and minor.

• Harvard Medical Faculty Physicians at BIDMCcoreStrategic or Co-development PartnerCancer specialists at BID Needham are members of Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center. This partnership provides patients access to academic-level cancer care in a community setting with seamless transitions to BIDMC in Boston for tertiary care when needed.
• Dana-Farber/Harvard Cancer CentercoreStrategic or Co-development PartnerBID Needham cancer specialists are members of Dana-Farber/Harvard Cancer Center, providing patients access to the largest cancer research group in the country and participation in clinical trials.
• Boston ENT AssociatesgeneralStrategic or Co-development PartnerENT specialists at BID Needham are staff members of Boston ENT Associates, providing specialized care for conditions affecting ears, nose, throat, head, and neck.
• Eastern Cooperative Oncology GroupminorStrategic or Co-development PartnerClinical trials offered through BIDMC connection with Eastern Cooperative Oncology Group for cancer research and treatment options.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Sturdy Memorial Hospital: Independent community hospital south of Boston serving a similar mix of suburban and small-town Massachusetts patients. Comparable in operating profile (24/7 ED, primary care, specialty outpatient) but outside BID Needham's immediate catchment.
• South Shore Hospital: Large independent community hospital south of Boston with comparable service mix (24/7 ED, cancer, surgery, maternity). Comparable in scale and community-hospital operating model but operates outside BID Needham's primary catchment.

Direct peers

• Brigham and Women's Faulkner Hospital: Community-teaching affiliate of Brigham and Women's Hospital serving the Boston metro area. Similar hybrid academic-community operating model, with primary care, ED, and specialty services that compete for Boston-area referrals.
• Beverly Hospital: Beth Israel Lahey Health community hospital on the North Shore offering emergency, cancer, and outpatient specialty services. Directly comparable as a BILH community hospital serving a suburban Massachusetts market.
• Winchester Hospital: Lahey Health-affiliated community hospital north of Boston providing 24/7 ED, primary care, oncology, and surgical services. Closely comparable community-hospital profile within the BILH family at similar suburban scale.
• Newton-Wellesley Hospital: Mass General Brigham-affiliated community hospital serving an affluent Boston suburb directly adjacent to BID Needham. Most direct geographic and demographic competitor for primary care, ED, maternity, and specialty referrals.
• Mount Auburn Hospital: Cambridge, MA community teaching hospital within the BILH network with Harvard-affiliated physicians. Highly comparable in mission (academic-grade care in a community setting), service mix, and Boston-area suburban catchment.
• Lahey Hospital & Medical Center: Tertiary hospital within Beth Israel Lahey Health in Burlington, MA. Closest system-level peer because it shares the same BILH operating model, physician contracts, and quality infrastructure while operating at a larger suburban-catchment scale.

Broad incumbents

• Massachusetts General Hospital: Harvard-affiliated academic medical center in Boston and Mass General Brigham anchor. Represents the dominant tertiary and quaternary competitor whose brand pulls complex cases away from suburban community hospitals like BID Needham.
• Beth Israel Deaconess Medical Center: Flagship academic medical center of the Beth Israel Lahey Health system and BID Needham's primary tertiary referral partner. Directly comparable as a BILH hospital, but operates at substantially larger academic scale, providing the context for BID Needham's community-hospital positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/bidneedham
• Xx.com/bidneedham
• Facebookfacebook.com/BIDNeedham
• LinkedInlinkedin.com/company/bidneedham

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Beth Israel Hospital