Convergent Technology
Convergent Technology is a London-headquartered IT reseller and managed services provider that helps mid-to-large enterprises (100–5,000 users) procure IT hardware, deploy cloud and UCaaS solutions, and access 24/7 technical support across 183 countries via 200+ vendor partnerships and its Navigator cloud advisory platform.
- Company typePrivate
- Founded2017
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Convergent Technology does
Convergent Technology is a London-headquartered IT reseller and managed services provider founded in 2017, serving mid-to-large enterprises (typically 100–5,000 user organizations) across 183 countries via seven established entities and a US office in New York. The company operates three integrated service lines: IT product procurement (hardware, networking, storage, mobility, AV) sold through a B2B e-commerce store and account managers; cloud transformation advisory and deployment services spanning UCaaS, public cloud, contact centre, colocation/datacentre, global connectivity, security and SD-WAN; and 2nd-line technical support and engineering resource services delivered through a 24/7 UK-based service desk.
The company's primary proprietary asset is the Navigator platform, marketed as an 'AI Navigator', which provides free market analysis, research and analytics to support cloud-related procurement decisions. Navigator includes a live global datacentre locator covering 1,500+ facilities and carrier partnerships, competitive vendor matrices, and curated content across cloud telephony, contact centre, SD-WAN, connectivity, colocation and security. The underlying technical depth is not disclosed; no proprietary models, patents or AI research are evidenced, suggesting the platform is primarily a data aggregation and content tool with AI-branded UX rather than a defensible AI/ML product.
Convergent's go-to-market combines a sales-led enterprise motion (Account Directors prospecting via cold calling, social selling and networking with commission-based incentives), inside sales targeting 100–3,000 user organizations for cloud services, a self-service B2B e-commerce storefront, and a referral/channel motion through 200+ technology vendor relationships spanning hyperscalers (AWS, Microsoft Azure), OEMs (Dell EMC, HPE, HP, Lenovo, Cisco), UCaaS providers (8x8, RingCentral), colocation (Equinix), connectivity (Zayo), security (Fortinet) and data protection (Veeam, ExaGrid). Revenue is generated through one-time IT product resale markups, professional services fees for cloud consultancy, and recurring managed support contracts; pricing is quote-based and not publicly disclosed. Customer evidence spans oil & gas, insurance, financial services/payments, asset management, IT services, retail and legal, with reported outcomes including 5,000+ seat UCaaS deployments in under one month and over £125,000 in global support savings for legal-sector clients.
Convergent Technology firmographics
Firmographics- Name
- Convergent Technology
- Legal name
- Convergent Technology
- Website
- https://convergenttechnology.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Convergent Technology is a London-headquartered IT reseller and managed services provider that helps mid-to-large enterprises (100–5,000 users) procure IT hardware, deploy cloud and UCaaS solutions, and access 24/7 technical support across 183 countries via 200+ vendor partnerships and its Navigator cloud advisory platform.
- Ownership category
- akta.pro rank
Convergent Technology industry classification
Industry- Product category
- IT Reseller and Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Edge Colocation & Distributed Data Center Services (HDABAOAB)
- akta.pro secondary industries
- Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)
Keywords
Where Convergent Technology is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Convergent Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Marketing or Sales, Technology or R&D, Operations
Revenue model
- IT Product Resale: Resale of IT hardware, software, peripherals, and accessories including computing equipment, networking gear, mobility devices, and AV equipment. Revenue generated from product markups and vendor relationships.
- Cloud Services & Consultancy: Navigator platform provides consultancy services for cloud transformation including UCAAS, Public Cloud, Contact Centre services, Colocation/Data Centre, Global Connectivity, Security, and SD-WAN. Revenue from advisory fees and vendor referrals.
- Technical Support Services: 2nd line IT support services providing maintenance of IT infrastructure and key systems for clients. Support ticket handling and technical issue resolution.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | B2B Enterprise Pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
Convergent Technology product offering
Product offeringCore offering
Convergent Technology is an IT reseller and managed services provider that helps enterprises procure technology and execute cloud transformations. It sells IT hardware, software, networking, storage, mobility, and AV equipment from 200+ vendors, delivers cloud services (UCAAS, SD-WAN, colocation, connectivity, security) backed by its Navigator advisory platform, and provides 24/7 technical support and engineering resources across 183 countries.
Product overview
Convergent Technology operates as an IT reseller and managed services provider offering a unified portfolio of technology products and professional services. The core offering consists of Navigator, a cloud services advisory platform that provides market analysis and vendor selection guidance for cloud transformation (UCAAS, SD-WAN, colocation, connectivity, and security); complemented by the CT Store, a B2B e-commerce platform for procurement of computing hardware, peripherals, software, networking equipment, data storage, mobility, and AV equipment. These are supported by technical support and engineering services. The company partners with over 1500+ data centres and 50+ cloud telephony providers to deliver global coverage.
Differentiator
Problem solved
Functional benefit
Brands
- Navigator: Cloud navigation platform providing market analysis, research and analytics for cloud telephony, contact centre, SD-WAN, connectivity, co-location and security decisions. Features include live global datacentre locator and competitive vendor matrix generation.
Products and services
- Navigator Platform
- CT Store
- Cloud Services
- IT Procurement Services
- Technical Support Services
Quantifiable outcome
- 5000+ seat UCAAS deployment completed in under 1 month (vs 6 months typical)
- +3 more outcomes
Companies that use Convergent Technology
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Convergent Technology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Convergent Technology partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and major.
- ExaGridcoreExaGrid is a provider of tiered backup storage solutions. Convergent Technology partnered with ExaGrid to win Storage Solution of the Year Corporate at the 23rd annual Storage Awards in London, demonstrating successful co-selling relationship in the data protection/storage market.
- Amazon Web Services (AWS)coreAWS is listed as a technology partner providing cloud infrastructure services. Convergent leverages AWS partnerships for cloud transformation engagements with clients requiring public cloud solutions.
- CiscocoreCisco is listed as a technology partner providing networking, collaboration, and security solutions. Cisco IP Phone 8851 and other Cisco products are offered through the company's product catalog.
- MicrosoftcoreMicrosoft is listed as a technology partner providing Azure, Office 365, and other Microsoft solutions. Company is an early adopter of Microsoft Azure since first release, demonstrating deep partnership.
- Dell EMCcoreDell EMC is listed as a technology partner providing servers, storage, and enterprise solutions. Dell products including HPE ProLiant servers are featured in the product catalog.
- HPcoreHP is listed as a technology partner providing computing, printing, and peripheral solutions. HP products including Elitedesk desktops are featured in the product catalog.
- HPEcoreHPE (Hewlett Packard Enterprise) is listed as a technology partner providing enterprise server and storage solutions. HPE ProLiant DL360 Gen9 is featured in product recommendations.
- LenovocoreLenovo is listed as a technology partner providing computing devices and enterprise solutions. ThinkPad products including X1 Carbon are featured in the product catalog.
- OraclecoreOracle is listed as a technology partner providing database, cloud, and enterprise software solutions.
- VMwarecoreVMware is listed as a technology partner providing virtualization and cloud infrastructure software solutions.
- 8x8major8x8 is listed as a partner providing UCaaS (Unified Communications as a Service) solutions, aligning with the company's cloud communications offerings.
- RingCentralmajorRingCentral is listed as a partner providing cloud phone systems and team messaging solutions for the UCAAS market.
- EquinixmajorEquinix is listed as a partner providing data center and interconnection services, supporting the company's colocation and connectivity offerings.
- ZayomajorZayo is listed as a partner providing fiber infrastructure and connectivity solutions supporting global connectivity requirements.
- FortinetmajorFortinet is listed as a partner providing network security solutions including firewalls and security appliances.
- VeeammajorVeeam is listed as a partner providing data management and backup solutions, complementing the company's storage and data protection offerings.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Convergent Technology competitors and assessment
Company assessmentDirect peers
- Softcat: UK-listed IT reseller and managed services provider selling hardware, software, cloud, and networking solutions to mid-market and enterprise customers. Highly comparable to Convergent in customer segment (250–5,000 user organisations), vendor partnerships, and product categories including cloud, UCaaS, and SD-WAN.
- Bytes Technology Group: UK-listed software and IT services reseller focused on enterprise and public sector customers. Competes directly with Convergent on cloud licensing, infrastructure procurement, and managed services across a similar mid-to-large enterprise customer base.
- Computacenter: UK-headquartered enterprise IT infrastructure provider and reseller with global operations across Europe and North America. Overlaps with Convergent on cloud, colocation, networking, and professional services for large enterprise customers, but at significantly greater scale.
- CDW Corporation: Large US-listed IT solutions provider serving enterprise, public sector, and mid-market customers across hardware, software, cloud, networking, and security. Closest US-based comparator to Convergent's full-stack IT procurement and services model.
- Insight Enterprises: Global IT solutions and services provider focused on hardware, software, cloud, and data centre transformation for enterprise clients. Comparable to Convergent on cloud advisory, infrastructure procurement, and managed services.
- SHI International: Privately held US-headquartered IT solutions provider offering hardware, software, cloud, and professional services to enterprise and public sector clients. Highly comparable in product breadth, vendor portfolio, and consultative sales motion.
Emerging players
- Pax8: Cloud-focused IT distributor and marketplace enabling managed service providers to procure SaaS, security, and cloud services. Comparable to Convergent's Navigator-driven cloud advisory motion but with a partner-first channel model rather than direct enterprise sales.
- Crayon Group: Cloud economics and software asset management specialist with operations across EMEA and APAC. Comparable to Convergent's Navigator platform in helping enterprises evaluate and optimise cloud and software spend, though more focused on FinOps than procurement.
Broad incumbents
- Westcoast: UK's largest independent IT distributor serving resellers and integrators with hardware, software, and networking products. Adjacent competitor to Convergent's CT Store e-commerce proposition and broader IT procurement services.
Regional players
- Redsquid Communications: UK-based managed services and connectivity provider specialising in UCaaS, SD-WAN, and cloud telephony for mid-market customers. Closest UK mid-market overlap with Convergent's cloud-focused 100–3,000 user segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Convergent Technology social profiles
Digital presenceConvergent Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Convergent Technology leadership team
Management profileNumber of profiles
Convergent Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Convergent Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Convergent Technology
What does Convergent Technology do?
Convergent Technology is an IT reseller and managed services provider that helps enterprises procure technology and execute cloud transformations. It sells IT hardware, software, networking, storage, mobility, and AV equipment from 200+ vendors, delivers cloud services (UCAAS, SD-WAN, colocation, connectivity, security) backed by its Navigator advisory platform, and provides 24/7 technical support and engineering resources across 183 countries.
Is Convergent Technology a public or private company?
Convergent Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Convergent Technology founded?
Convergent Technology was founded in 2017. It employs 11 to 50 people.
Where is Convergent Technology based?
Convergent Technology is headquartered in London, United Kingdom, in the Europe region.
How does Convergent Technology make money?
Three revenue lines are on record. IT Product Resale is the primary driver. The others are cloud Services & Consultancy and technical Support Services.
Who are Convergent Technology's main competitors?
Direct peers on record are Softcat, Bytes Technology Group, Computacenter, CDW Corporation, Insight Enterprises and SHI International. Emerging players are Pax8 and Crayon Group. Westcoast is listed as a broad incumbent. Redsquid Communications is listed as a regional player.
Does Convergent Technology have an API?
No public API is recorded for Convergent Technology.
What industry is Convergent Technology in?
Convergent Technology's product category is IT Reseller and Managed IT Services. Its primary akta.pro industry code is HDABAOAB, Edge Colocation & Distributed Data Center Services, with a secondary code of HDAIAFAH, Secure Access Service Edge (SASE) & Secure SD-WAN. Its NAICS code is 54151 and its SIC code is 5045.