What Marshall Investigative Group does

Marshall Investigative Group is a privately held investigative services firm headquartered in Park Ridge, Illinois, in the Chicago metropolitan area. The company was founded approximately in 1994, with the firm itself claiming more than thirty years of fraud investigation experience as of its most recent website copyright (2019); firmographic data alternatively lists a 2010 founding date, a discrepancy not reconciled in the available source material. Marshall serves three primary verticals — insurance carriers (fraud and claims investigation), law firms (legal investigations, surveillance, examinations under oath), and enterprise/financial institution clients (financial intelligence, KYC/AML compliance, employment due diligence) — plus a cross-cutting Internet Presence / Social Media Investigations practice. The firm reports saving clients 'millions of claims dollars every year' and operates with multilingual capability in Spanish, Haitian Creole, French, Italian, Arabic, Assyrian, Farsi, Mandarin Chinese, and Polish, with staff drawn from military, law enforcement, engineering, aviation, architecture, and medical backgrounds. The company holds a Texas Private Investigator License (A20112, valid through 07/31/2026).

The service portfolio combines traditional field investigation (surveillance, skip tracing, background checks, recorded and sworn statements, subrogation, court escorts) with a proprietary digital investigations platform organized in three tiers: Internet Presence Review (one-time report), Internet Presence Monitoring (quarterly tracking over three months), and Internet Presence Audit — proprietary in-house software that mines, catalogs, and authenticates subject-level digital artifacts including conversations, photographs, video, blogs, metadata, geotagging, and EXIF data, delivered on disk, jump-drive, or secured cloud. The firm's Financial Intelligence Unit supports CIP/CDD/EDD/KYC compliance and investigations involving MSBs, CIBs, NGOs, PEPs, and CMIR filings. No public APIs, SDKs, or developer integrations are documented; the technology stack is delivered through a client registration and case submission portal rather than as a software product.

Marshall operates a direct B2B sales model with consultation-based intake, supported by a client portal (login, new client registration, case submission) and eight regional offices in Arizona, California, Colorado, Georgia, Iowa, North Carolina, New York, and Washington, alongside its Illinois headquarters. Coverage extends internationally into Canada and Mexico. Revenue is generated through project-based and retainer professional services engagements; no public pricing, contract terms, or revenue figures are disclosed. The firm has been featured in USLAW Magazine (Spring 2015, Spring/Fall 2016, Spring/Fall 2017, Spring 2018) and in Bloomberg Law (February 2018).

Name

Marshall Investigative Group

Legal name

Marshall Investigative Group

Website

https://mi-pi.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Marshall Investigative Group is a privately held investigative services firm headquartered in Park Ridge, Illinois, serving insurance carriers, law firms, and enterprise/financial clients with fraud, surveillance, financial intelligence, and internet/social media investigations across the United States, Canada, and Mexico.

Ownership category

akta.pro rank

Product category

Investigative Services

NAICS

Investigation and Personal Background Check Services (561611), Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Fraud Investigations & Claims Support (Insurance/Financial) (BPAKAEAD)

akta.pro secondary industries

Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE), Case Management, Investigations & SAR/STR Filing (FSAMAMAF), AML/Financial Crime for Securities (KYC, Sanctions, PEP) (FSACAJAE)

Keywords

• Insurance fraud investigation
• Legal investigation services
• Financial due diligence
• Social media investigation
• Surveillance services

Headquarters

HQ city

Park Ridge

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Investigative Services: Professional investigative services billed on a project or retainer basis to law firms, insurance companies, and enterprise clients. Services include surveillance, skip tracing, background checks, internet investigations, financial intelligence, and examination under oath support.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Marshall Investigative Group is a private investigative services firm providing fraud investigation, surveillance, background checks, skip tracing, financial intelligence, subrogation support, and internet presence / social media investigations. It serves insurance carriers, law firms, and enterprise / financial institution clients across the United States, Canada, and Mexico through a Chicago headquarters and regional offices in eight states.

Product overview

Marshall Investigative Group offers a unified investigative services platform spanning four core service lines: Legal Services for law firms, Insurance Investigations, Enterprise Services (including Financial Intelligence and Employment due diligence), and Internet Presence/Social Media Investigations. The company provides specialized investigative capabilities including surveillance, background checks, skip tracing, and data mining, with Internet Presence services offered in three tiers (Review, Monitoring, and Audit). The services are delivered through a client registration and case submission portal, with a Financial Intelligence Unit providing compliance-focused investigations.

Differentiator

Problem solved

Functional benefit

Products and services

• Legal Investigation Services Comprehensive legal investigation services for plaintiff and defense law firms, including skip tracing, field surveillance, recorded and sworn statements, video evidence analysis, examinations under oath, subrogation, court escorts, and scene investigations to support litigation and case strategy.
• Insurance Investigations Fraud investigation services for insurance carriers covering contestable death, descendant checks, liability and disability claims, industrial incidents, theft/fire/vandalism, AOE/COE, workers compensation, catastrophic loss, property casualty, motor vehicle liability, and cargo losses.
• Enterprise Investigations (Financial Intelligence and Employment) Enterprise-level investigations spanning a Financial Intelligence Unit (CIP, CDD, EDD, KYC, derisking, third-party payment processors, MSBs, CIBs, NGOs, PEPs, CMIR) and employment services such as background checks, pre-employment screenings, activity checks, and financial fraud investigations.
• Internet Presence / Social Media Investigations Digital investigation services delivering Internet Presence Review (one-time reports), Internet Presence Monitoring (quarterly ongoing monitoring over three months), and Internet Presence Audit (comprehensive in-house data mining of conversations, photographs, video recordings, blogs, metadata, geotagging, and EXIF data) for use as evidence in insurance claims and legal proceedings.

Quantifiable outcome

• Millions of claims dollars saved annually for clients

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CoventBridge Group: Global investigation firm specializing in insurance claims surveillance, SIU support, and background checks, serving the same insurer and legal buyers as MIG.
• Frasco Investigative Services: Provides surveillance, background checks, and claims investigations for insurance and legal clients, mirroring MIG's service mix and target market.
• Command Investigations: Investigative firm focused on insurance fraud, surveillance, and claims investigation across the US, directly overlapping MIG's core insurance vertical.
• Delta Group: National investigative company offering surveillance, SIU, and claims investigation services to insurers, competing directly with MIG's insurance offerings.

Broad incumbents

• Kroll: Global risk and investigations firm offering due diligence, financial intelligence, and background investigations as part of a much broader portfolio spanning MIG's niche.
• First Advantage: Large-scale background screening and employment verification provider that overlaps MIG's background-check and pre-employment screening services.
• Pinkerton: Established corporate investigations and security firm offering fraud, background, and risk services broadly, overlapping MIG's enterprise investigative work.
• Sterling Check: Major background and identity screening company serving enterprise clients, comparable to MIG's background check and due-diligence services.

Others

• TransUnion TLOxp: Skip-tracing and investigative data platform used by investigators; an enabling data vendor that supports rather than directly competes with MIG's field services.

Regional players

• Hub Enterprises: Regional US investigative firm providing surveillance, skip tracing, and claims investigation to insurers and attorneys, similar to MIG but concentrated in different territories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marshall Investigative Group