Cyberlink

What Cyberlink does

Cyberlink AG is a privately held Swiss managed service provider headquartered in Zurich, founded in 1995, operating in the cloud and connectivity infrastructure segment with 11-50 employees. The company delivers a portfolio spanning business internet, private networks, Internet Connect, colocation, and cloud services including Virtual Private Cloud, Dedicated Private Cloud, OpenStack powered by cloudscale, Disaster Recovery as a Service, and S3-compatible Object Storage. The technical platform combines traditional managed cloud and connectivity infrastructure with SCION-based next-generation secure networking, including sector-specific networks for finance (SSFN), healthcare (SSHN), payment (SEPN), and energy (SSUN), as well as SCION Cloud and the Anapaya GATE gateway integration.

Revenue is generated primarily through recurring subscription and managed-service contracts across cloud and connectivity, supplemented by quote-based professional services and colocation. Pricing is quote-based with quarterly invoicing in advance and 30-day termination notice clauses. Go-to-market is hybrid: direct enterprise sales target Swiss mid-market and enterprise customers (including banking, healthcare, retail, media, automotive, and public-sector-adjacent accounts such as GLKB, Coop Pronto, AMAG, ETH Zurich, Aequitec, Ergon Informatik, and SwissMediaCast), while approximately 100 Swiss channel partners (e.g., Bechtle, VSHN, Zubler & Partner, UMB, aspectra, Swissnet) resell and white-label services through a 24/7 partner portal. Marketing is concentrated on the corporate website, customer case studies, partner-led distribution, an active video and webinar series, and LinkedIn.

Cyberlink has held the #1 ranking in the Bilanz Telekom Rating for Internet Service Provider & Corporate Networks for seven consecutive years (2018-2024), added a #1 in the newly introduced Cloud Services category in 2024, and reports a 98% customer satisfaction rate from its 2023 survey. Operations remain single-country (Switzerland) with stated Europe/EMEA reach; the firm is led by CEO Thomas Knüsel and operates as an independent private corporation with no disclosed institutional investors.

Name

Cyberlink

Legal name

Cyberlink AG

Website

https://cyberlink.ch

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Cyberlink AG is a Zurich-based Swiss managed service provider, founded in 1995, delivering business internet, private networks, sovereign cloud services, and SCION-based secure networking to enterprise and mid-market customers in Switzerland.

Ownership category

akta.pro rank

Product category

Managed Cloud & Connectivity Infrastructure Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

akta.pro secondary industries

Network, Infrastructure & Data Center Integration (BPAEAAAK), Cloud Network Security (Microsegmentation, Cloud Firewall) (HDADADAH)

Keywords

• Cloud infrastructure services
• Managed connectivity services
• Secure networking solutions
• Colocation services
• Business internet services

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Cloud Services: Recurring revenue from cloud infrastructure services including Virtual Private Cloud, Dedicated Private Cloud, OpenStack, Disaster Recovery as a Service, and Object Storage.
2. Connectivity Services: Business internet, private networks, and internet connectivity services providing recurring connectivity revenue.
3. SCION Services: Next-generation secure networking services for specific verticals (finance, healthcare, payment, energy) with dedicated SCION infrastructure.
4. Colocation Services: Data center rack space and colocation services for enterprise customers.
5. Professional Services: Implementation, customization, and support services billed at hourly rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Cyberlink AG is a Swiss Managed Service Provider delivering cloud and connectivity infrastructure services to business customers. The portfolio spans cloud offerings (Virtual Private Cloud, Dedicated Private Cloud, OpenStack powered by cloudscale, Disaster Recovery as a Service, S3 Object Storage, Colocation) and connectivity services (Business Internet, Private Network, Internet Connect), complemented by SCION-based next-generation secure networking solutions for Finance (SSFN), Healthcare (SSHN), Payment (SEPN) and Energy (SSUN) sectors.

Product overview

Cyberlink is a Swiss Managed Service Provider offering a portfolio of cloud and connectivity infrastructure services. Their cloud offerings include Virtual Private Cloud, Dedicated Private Cloud, OpenStack powered by cloudscale, Disaster Recovery as a Service (DRaaS), S3 Object Storage, and Colocation. Their connectivity services comprise Business Internet, Private Network, and Internet Connect. Additionally, they offer SCION-based next-generation secure networking services including sector-specific networks (SSFN for Finance, SSHN for Healthcare, SEPN for Payment, SSUN for Energy), SCION Cloud, and Anapaya GATE gateway solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Private Cloud

Quantifiable outcome

• 98% customer satisfaction rate based on annual customer survey
• +3 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• VSHNcoreTechnology or IntegrationVSHN is a Swiss DevOps and containerization specialist that partners with Cyberlink to provide comprehensive cloud solutions. The partnership enables VSHN customers to access Cyberlink's connectivity and infrastructure services.
• Zubler & PartnercoreChannel Partner/ Reseller/ DistributorZubler & Partner AG is an ICT consulting company that resells and implements Cyberlink's connectivity solutions to their customers. Ernst Egloff: 'With the personal and uncomplicated support and high-quality services, Cyberlink fulfills our expectations of a connectivity partner 100 percent.'
• BechtlecoreChannel Partner/ Reseller/ DistributorBechtle is a major IT reseller and solution provider that partnered with Cyberlink and Coop Pronto to modernize the network for digital future. One of Cyberlink's key channel partners for reaching mid-market customers.
• Coop ProntocoreStrategic or Co-development PartnerCoop Pronto partnered with Cyberlink and Bechtle to modernize their network infrastructure using SD-WAN technology for the digital future. This collaboration represents a key reference for Cyberlink's networking capabilities.
• ETH ZurichcoreStrategic or Co-development PartnerETH Zurich has an active partnership with Cyberlink for SCION research. Prof. Adrian Perrig states: 'Cyberlink is a valuable partner for ETH and actively supports research on important SCION projects.' This strategic partnership advances SCION technology development.
• UMBminorChannel Partner/ Reseller/ DistributorUMB AG is a Swiss IT services company that operates as a channel partner for Cyberlink's connectivity services.
• SwissnetminorChannel Partner/ Reseller/ DistributorSwissnet is a Swiss IT networking company that partners with Cyberlink to provide connectivity services.
• cloudscalecoreTechnology or IntegrationCyberlink offers 'OpenStack powered by cloudscale' as part of their cloud service portfolio, integrating cloudscale's infrastructure with their managed services.
• AnapayacoreTechnology or IntegrationCyberlink offers 'Anapaya GATE' as part of their SCION service portfolio, integrating Anapaya's SCION gateway technology for secure enterprise connectivity.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Swisscom: Switzerland's largest telecom operator providing business internet, private networks, cloud, and managed services. Direct overlap with Cyberlink's connectivity and cloud portfolio, but at much larger scale and with a broader retail and consumer business.
• Bechtle: Large European IT reseller and managed services provider, and an active Cyberlink channel partner. Overlaps in managed networking and cloud infrastructure delivered to Swiss enterprises, but at much larger scale and broader portfolio.

Direct peers

• Sunrise: Major Swiss fixed and mobile operator (Liberty Global) offering business internet, SD-WAN, and cloud connectivity. Competes head-to-head with Cyberlink in Swiss enterprise connectivity and corporate network services.
• Salt Mobile: Swiss telecom operator providing fiber, mobile, and business connectivity services. Overlaps with Cyberlink's Business Internet and Private Network offerings for SME and mid-market customers in Switzerland.
• Init7: Independent Swiss ISP and hosting provider offering fiber internet, Ethernet, and cloud services. Closely comparable to Cyberlink in target market, product mix, and Swiss-sovereign positioning.
• MTF Solutions: Swiss managed service provider offering cloud, workplace, and network services to SMEs and enterprises. Comparable business model and customer base to Cyberlink, with similar mid-market Swiss focus.
• Tinext: Swiss cloud, hosting, and managed services provider serving SMBs and enterprises. Directly comparable in cloud and managed services portfolio and in the Swiss mid-market customer segment.
• aspectra: Swiss managed hosting and IT services company and a Cyberlink partner. Overlaps in cloud hosting, managed services, and connectivity for Swiss SMEs and enterprises.

Emerging players

• Anapaya Systems: Swiss provider of SCION gateway technology (Anapaya GATE) and a strategic technology partner of Cyberlink. Comparable in SCION-based secure networking, but focused on the underlying technology rather than the integrated managed service.
• cloudscale: Swiss public cloud provider whose OpenStack technology underpins Cyberlink's 'OpenStack powered by cloudscale' offering. Comparable in Swiss sovereign cloud infrastructure for developers and businesses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cyberlinkAG

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyberlink