New London Hospital

What New London Hospital does

New London Hospital is a 25-bed Critical Access Hospital (CAH) founded in 1918 and headquartered in New London, New Hampshire, serving 15 communities across the Kearsarge/Lake Sunapee region. The hospital is a not-for-profit community institution operating as a member of the Dartmouth Health system, delivering primary care, emergency services, specialty care (cardiology, orthopaedics, urology, dermatology, women's health, hematology/oncology, neurosurgery), diagnostic imaging, laboratory services, rehabilitation, and inpatient acute and swing-bed care. It operates two physical sites — the main New London campus and the Newport Health Center satellite (opened 1991) — and runs Express Care Plus, a CMS Type B Emergency Department for non-life-threatening conditions open seven days a week, plus 24/7 paramedic-level ambulance services.

The underlying technology stack is conventional for a community hospital: 3D tomosynthesis digital mammography, CT, MRI, nuclear medicine, ultrasound, bone densitometry, two operating room suites, an endoscopy suite, a 21-bed medical/surgical unit with a 4-bed special care unit, an infusion suite, and a CAP/CLIA-accredited laboratory. Digital patient engagement is handled through the myDH portal (shared with Dartmouth Health). Core business model is fee-for-service healthcare delivery: revenue is generated from emergency department visits (Level 1 $246 to Critical Care $1,610), Express Care Plus visits, inpatient room and board ($1,210–$3,288/day), outpatient specialty visits, ambulance services ($1,421 emergency / $823 non-emergency plus $43/loaded mile), diagnostic imaging, and rehabilitation, billed to patients and payers including Medicare, Medicaid, and commercial insurers. The hospital is governed by an 18-member Board of Trustees led by Chair Jeff Hollinger, Vice-Chair Peter Nichols, and President & CEO Lauren G. Wirth, MD. Community fundraising, the annual Hospital Days tradition (celebrating its 100th anniversary in 2026), and sponsorship revenue provide supplementary non-operating income.

Name

New London Hospital

Legal name

New London Hospital

Website

https://newlondonhospital.org

Company type

Private

Founded year

1918

Operating status

Operating

Headcount range

501–1,000 employees

Short description

New London Hospital is a 25-bed Critical Access Hospital founded in 1918 in central New Hampshire, serving 15 communities across the Kearsarge/Lake Sunapee region as a member of the Dartmouth Health system, delivering emergency, primary, specialty, and inpatient care through its main campus and Newport Health Center satellite.

Ownership category

akta.pro rank

Product category

Community Hospital and Critical Access Healthcare Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (622110), Hospitals (622), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Hospital-Operated Urgent Care Centers (HLAFADAC), Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Community hospital services
• Emergency medical care
• Primary and specialty care
• Diagnostic imaging services
• Critical access hospital

Headquarters

HQ city

New London

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Healthcare Services Revenue: The hospital generates revenue through patient care services including emergency department visits, inpatient care, outpatient procedures, diagnostic imaging, laboratory services, and specialty care. Services are billed to patients directly or through insurance providers including Medicare and Medicaid.
2. Ambulance Services: Emergency medical services providing paramedic-level care and patient transport, generating revenue through emergency and non-emergency transfers.
3. Community Support and Donations: The hospital receives charitable donations and sponsorship revenue through events like Hospital Days and annual benefits to support hospital programs and services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

New London Hospital is a 25-bed Critical Access Hospital that delivers a comprehensive range of healthcare services — including 24/7 emergency care, Express Care Plus (Type B ED), inpatient care, primary care, specialty care (cardiology, orthopaedics, urology, hematology/oncology, neurosurgery, dermatology, women's health, pediatrics), general and specialty surgery, diagnostic imaging, laboratory, rehabilitation, ambulance/EMS, and Mobile Integrated Healthcare — to residents of 15 communities in the Kearsarge/Lake Sunapee region of central New Hampshire via its main campus and Newport Health Center satellite.

Product overview

New London Hospital is a 25-bed Critical Access Hospital providing comprehensive healthcare services across multiple specialties. The hospital operates as part of the Dartmouth Health system and serves 15 communities in the Kearsarge/Lake Sunapee region of central New Hampshire. Services are delivered through the main hospital in New London and the Newport Health Center satellite facility. The hospital's portfolio includes emergency and urgent care (Emergency Department and Express Care Plus Type B ED), primary care with multiple specialties (pediatrics, women's health, cardiology, dermatology, orthopaedics, urology), diagnostic services (laboratory, imaging, radiology), treatment services (oncology/infusion, rehabilitation), and patient support services (interpreter, spiritual care, advocacy, advance care planning). The hospital also offers a patient portal (myDH) for digital access to medical records and care management.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care services for patients across the lifespan, including pediatrics, family medicine, osteopathic medicine, lifestyle medicine, and senior health/internal medicine, delivered at the New London main campus and Newport Health Center.
• Emergency Department 24/7 emergency care at the main hospital staffed by physicians, nurses, and ambulance personnel trained in emergency care, handling routine emergencies and complex medical, surgical, and trauma care.
• Express Care Plus A Type B Emergency Department treating non-life-threatening injuries and illnesses, with access to advanced imaging, labs, and specialist collaboration; open seven days a week with extended hours.
• Cardiology Cardiac care services including stress echo, cardiac stress testing, echocardiograms, electrocardiograms, Holter monitoring, and cardiovascular risk assessment for community patients.
• Orthopaedics Orthopaedic services including arthritis management, foot and ankle surgery, hand surgery, spinal surgery, sports medicine, and total joint replacement.
• Urology Treatment of urological conditions including cystoscopy, lithotripsy, prostate biopsy and surgery, vasectomies, and circumcisions.
• Hematology, Oncology and Infusion Services Cancer and blood disorder care delivered in an infusion suite offering chemotherapy, blood transfusions, anemia treatments, and supportive therapies; affiliated with Dartmouth Cancer Center.
• Women's Health Gynecological services for women across the lifespan including annual exams, breast health screening, contraception counseling, menopause management, and STI treatment.
• Pediatric Care Pediatric care at New London Pediatric Care Center and Newport Health Center providing preventive and primary care for children and adolescents.
• Rehabilitation Services Inpatient and outpatient rehabilitation including physical therapy, occupational therapy, speech therapy, lymphedema treatment, vestibular services, and post-surgical therapy.
• General Surgery Provides surgical diagnosis, treatment, and follow-up care including endoscopy, podiatry, and urology procedures, delivered in 2 complete operating room suites.
• Inpatient Services Hospital inpatient care including hospitalist program, a 21-bed medical and surgical unit, 4-bed special care unit, and swing beds/skilled care.
• Diagnostic Imaging and Radiology Comprehensive radiological services including 3D tomosynthesis digital mammography, bone density testing, CT scans, MRI, nuclear medicine, and ultrasound; designated lung cancer screening center.
• Laboratory Services Accredited laboratory testing services (College of American Pathologists, Joint Commission, CLIA) with state-of-the-art equipment, offering comprehensive diagnostic tests and posting results to myDH within 72 hours.
• Dermatology Comprehensive dermatology services treating common skin conditions such as actinic dermatitis, allergic dermatitis, eczema, psoriasis, and seborrhea.
• Diabetes Education Certified Diabetes Educator services providing diabetes self-management education including medication use, blood glucose monitoring, and lifestyle counseling.
• Nutrition Counseling Registered dietitian services for weight management, chronic disease management, diabetes, pediatrics, sports nutrition, and wellness counseling.
• Ambulance/Emergency Medical Services 24/7 paramedic-level emergency medical services and non-urgent transfers, with staff holding critical care credentials including FP-C, CCP-C and CCEMT-P.
• Mobile Integrated Healthcare (MIH) Proactive healthcare delivered outside traditional settings through paramedics, nurses, and professionals providing preventive care, chronic disease management, and home-based medical services to reduce hospitalizations and improve access.
• Newport Health Center Multi-service outpatient facility in Newport, NH offering primary care, pediatrics, women's health, laboratory, diagnostic imaging, rehabilitation, and orthopaedic services with extended evening hours Monday and Wednesday until 7pm.
• myDH Patient Portal Online portal enabling patients to communicate with providers, request appointments, renew prescriptions, make payments, and access medical records.
• Interpreter Services Provides interpreter services, language assistance, and hearing accommodations for patients with limited English proficiency, deaf, hard-of-hearing, and communication-disabled individuals.
• Spiritual Care Chaplaincy services providing emotional and spiritual support to patients, families, and staff, available 3 days a week at NLH and one afternoon monthly at Newport Health Center.
• Advocacy (Care Experience and Advocacy Office) Care Experience and Advocacy Office serving as a link between patients and leadership to resolve concerns and improve patient experience.
• Advance Care Planning (Honoring Care Decisions) Honoring Care Decisions program providing free advance care planning conversations with trained facilitators to help patients document healthcare wishes.
• Inclusion and Belonging (DEIB) DEIB program committed to creating an inclusive culture of belongingness for patients and staff with equitable access to care.

Quantifiable outcome

• Cardiovascular, orthopaedic, and urology doctors named in New Hampshire Magazine as Top Doctors for excellent care
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Dartmouth HealthcoreStrategic or Co-development PartnerNew London Hospital is a member of Dartmouth Health, accessing advanced resources, specialized care coordination, and integration with Dartmouth Hitchcock Medical Center. The partnership provides patients with seamless referral pathways to tertiary and quaternary care while maintaining local community-based services.
• Dartmouth Cancer CentercoreStrategic or Co-development PartnerHematology and oncology services are provided by providers with Dartmouth Cancer Center, an NCI-designated comprehensive cancer center, combining advanced resources with local convenience for cancer and blood disorder care.
• Bar Harbor Bank & TrustminorGTM or Marketing PartnerPresenting sponsor for the Memory Lane Exhibit at Hospital Days centennial celebration, showcasing Hospital Days history with patients and visitors.
• Colby Sawyer CollegeminorStrategic or Co-development PartnerPartner in Mobile Farm Stand program bringing fresh local produce to communities during summer growing season at no cost to patients.
• Spring Ledge FarmminorStrategic or Co-development PartnerPartner in Mobile Farm Stand program providing fresh local produce to food-insecure patients through community health referrals.
• Print Your CauseminorGTM or Marketing PartnerMerchandise partner for 100th Hospital Days centennial celebration, offering commemorative merchandise with portion of proceeds supporting the hospital.
• Dartmouth Health Children'sminorStrategic or Co-development PartnerPediatric care team collaborates with Children's Hospital at Dartmouth Hitchcock Medical Center for specialized pediatric services.
• Lake Sunapee Region Visiting Nurses Association (LSRVNA)minorOthersCommunity health partner providing home health care and hospice services for individuals and families, fostering continuity of care across settings.

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Regional players

• Speare Memorial Hospital: An independent critical access hospital in Plymouth, NH. Comparable in size, service mix, and rural New Hampshire community-hospital profile, but operates outside the Dartmouth Health system.
• Cottage Hospital: A critical access hospital in Woodsville, NH. Comparable as a rural NH community hospital with a similar bed count and primary/specialty service portfolio, though smaller in scope.
• Lakes Region General Hospital: A community hospital in Laconia, NH (part of LRGHealthcare). Comparable as a New Hampshire community hospital offering overlapping primary, emergency, and specialty services, though it is a separate system from Dartmouth Health.

Direct peers

• Cheshire Medical Center: A Dartmouth Health member community hospital in Keene, NH. Directly comparable as another regional community hospital within the same parent system, offering similar multi-specialty services and serving a defined New Hampshire catchment.
• Valley Regional Hospital: A Dartmouth Health-affiliated community hospital in Claremont, NH. Comparable as a regional, multi-service community hospital serving a rural New Hampshire population.
• Southwestern Vermont Medical Center: A Dartmouth Health member hospital in Bennington, VT. Comparable as a community hospital within the same system providing a similar portfolio of inpatient, emergency, and specialty services to a rural catchment.
• Alice Peck Day Memorial Hospital: A small community hospital within the Dartmouth Health system located in Lebanon, NH. Comparable as a similarly sized member-hospital offering primary and specialty care to a defined regional catchment.
• Mt. Ascutney Hospital and Health Center: A Dartmouth Health member critical access hospital in Windsor, VT. Closely comparable in size, rural community profile, CAH designation, and integrated-system operating model.

Broad incumbents

• Dartmouth Hitchcock Medical Center: The academic tertiary medical center anchoring the Dartmouth Health system. Comparable as the parent-system flagship to which NLH refers complex cases and from which it draws specialist providers.
• Concord Hospital: A larger regional health system based in Concord, NH. Comparable as a New Hampshire community hospital system offering overlapping primary and specialty services, but with substantially greater scale and a broader geographic footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/newlondonhospital
• LinkedInlinkedin.com/company/new-london-hospital
• Instagraminstagram.com/newlondonhospital

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New London Hospital