In-Accord

What In-Accord does

In-Accord is a Portland, Oregon-based workplace conflict resolution consultancy founded in 2001 by President C. DeVere Sheesley (Chris Sheesley). The firm delivers professional mediation, conflict management, training and skill development, professional coaching, and keynote speaking services to organizations experiencing interpersonal disputes, team dysfunction, and leadership conflict across the Pacific Northwest and the broader United States. Its underlying methodology is grounded in interest-based negotiation principles and collaborative dialogue facilitation, formalized through a proprietary 5-Step Workplace Conflict Resolution Model (Trigger, Driver, Interpretations, External Reaction, Consequences), a five-mode conflict management taxonomy (Avoidance, Accommodate, Compete, Compromise, Collaborate), and formal adherence to the Oregon Mediation Association's Standards of Practice. President Sheesley has personally conducted over 2,000 mediation cases with a reported 70-80% resolution rate and helped author Oregon's mediation standards through prior service on OMA's Standards Committee.

The company's revenue model is professional-services based and quote-driven, with no disclosed pricing, no productized offerings, and no self-service channels. Services are delivered through direct enterprise engagement via the company website, Calendly booking, phone, and email, supplemented by referral partnerships with HR Answers, United Employers Association (UEA), Oregon Mediation Association, Portland Human Resource Management Association, and the Nonprofit Association of Oregon. UEA members receive special discounts, and the firm offers a 100% training satisfaction guarantee. Customer segments span organizations with workplace conflict as the primary use case, HR departments, nonprofits in Oregon and the Pacific Northwest, and UEA member employers. Notable named clients include Oregon Health & Sciences University, Impact Northwest, Columbia Gorge Family Medicine, the Workers' Compensation Division, and Clackamas Soil and Water Conservation District.

The core team consists of four named staff (President, Program Coordinator Lindsay Christiansen, Coaching Program Manager Genevieve Jones, Office Manager Isaly Ferguson) supported by a network of more than 20 qualified consultants including mediators, coaches, and trainers. Marketing is executed through a multi-channel content engine comprising a regularly updated blog authored by senior consultants, an extensive free PDF resource library, LinkedIn and Facebook pages, a YouTube channel, and a quarterly email tip sheet distributed to subscribers. The firm has maintained continuous independent, founder-owned private operation since incorporation and has received regional industry recognition including the 2016 Oregon Mediation Association Private Practitioner Award of Excellence.

Name

In-Accord

Legal name

In-Accord, Inc.

Website

https://inaccordnw.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

In-Accord is a Portland-based workplace conflict resolution consultancy founded in 2001 that provides mediation, training, professional coaching, and keynote speaking services to organizations experiencing interpersonal disputes across the Pacific Northwest and the broader United States.

Ownership category

akta.pro rank

Product category

Workplace Conflict Resolution Services

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Conflict Resolution & Negotiation (EDABAMAE)

akta.pro secondary industry

Conflict Management, Negotiation & Difficult Conversations (EDABAAAJ)

Keywords

• Workplace mediation
• Conflict resolution
• Professional coaching
• Dispute resolution
• HR consulting services

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Mediation and Conflict Resolution Services: Professional mediation services for workplace conflicts including interpersonal disputes, team conflicts, and organizational dynamics. Billed per engagement or project basis.
2. Training and Skill Development: Workshop-based training programs on conflict resolution, communication skills, and collaborative dispute resolution. Delivered to organizational leadership and employees.
3. Professional Coaching: One-on-one coaching for professionals to improve skills and competency. Focus on future-oriented results rather than past failures.
4. Keynote Speaking: Speaking engagements at conferences and organizational events on workplace conflict resolution topics.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

In-Accord is a workplace conflict resolution consultancy that provides professional mediation, training, and coaching services to organizations experiencing interpersonal disputes, team dysfunction, and leadership conflicts. The firm delivers tailored mediation engagements, conflict resolution training workshops, one-on-one professional coaching, and keynote speaking engagements, primarily serving HR departments and leadership teams in the Pacific Northwest and nationwide. All services are delivered by qualified mediators, coaches, and trainers using structured methodologies grounded in interest-based negotiation and Oregon Mediation Association standards of practice.

Product overview

In-Accord is a professional workplace conflict resolution consultancy offering a unified suite of services focused on fixing workplace conflict. The core offerings include Interpersonal Workplace Conflict Resolution for individual disputes, Small Groups conflict resolution, Training and Skill Development workshops, Keynote Speaking engagements, Coaching for Professionals, and Social Media services. The company operates primarily in the Pacific Northwest and serves clients nationwide. In-Accord functions as a service-based consultancy rather than a software product platform, delivering conflict resolution through professional mediators, trainers, and coaches. The company also provides free educational resources including tip sheets and guides on conflict resolution topics.

Differentiator

Problem solved

Functional benefit

Products and services

• Interpersonal Workplace Conflict Resolution Mediation and resolution services for conflicts between individual employees, supervisors, and colleagues within organizations, designed to address high-level, high-stakes interpersonal disputes.
• Small Groups Conflict Resolution Conflict resolution services for disputes involving small groups of employees or team members, addressing team dysfunction and collaborative breakdowns.
• Training and Skill Development Workshop and training programs to improve communication, conflict resolution skills, and workplace relationship management for managers and employees, backed by a 100% training satisfaction guarantee.
• Keynote Speaking Motivational and educational presentations on workplace conflict resolution, collaboration, and organizational communication delivered at conferences and organizational events.
• Coaching for Professionals One-on-one professional coaching to help individuals improve their conflict resolution capabilities, communication skills, and workplace performance, focused on new paths for the future and measurable results.
• Social Media Services Social media content and engagement services related to workplace conflict resolution topics and organizational communication.

Quantifiable outcome

• 70-80% of mediated cases reach resolution
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor, core and major.

• Portland Human Resource Management Association (PHRMA)minorGTM or Marketing Partner · 1 January 2005Premier professional organization for HR professionals in Oregon. C. DeVere Sheesley has been an active member since 2005, served on the Board of Directors, and been featured as keynote luncheon speaker multiple times. Chris has also served as Co-Chair for the Special Interest Group on Training and Development.
• Oregon Mediation Association (OMA)coreStrategic or Co-development Partner · 1 January 2003In-Accord maintains membership in OMA since 2003 and subscribes to the association's Standards of Practice. C. DeVere Sheesley helped author those standards as a former Board member and during three years of service on the Standards Committee. OMA affiliation provides access to their Process for Resolving Disputes with OMA Mediators.
• HR AnswerscoreStrategic or Co-development PartnerStrategic alliance to deliver top-tier integrated services. In-Accord may mediate employee disputes while HR Answers conducts organizational assessments. This collaboration ensures comprehensive service combining employee relations, performance management, and specialized workplace conflict resolution expertise.
• United Employers Association (UEA)majorGTM or Marketing PartnerStrategic partnership supporting Northwest employers when conflicts arise. UEA members receive special discounts on In-Accord services. UEA routinely refers thorny conflict resolution cases to In-Accord. UEA provides access to HR professionals, employment law attorneys, and training resources.
• Nonprofit Association of Oregon (NAO)minorGTM or Marketing PartnerPremier statewide nonprofit membership organization. In-Accord is designated as a Verified Business Affiliate based on experience helping nonprofits throughout the region. In-Accord's President is a featured speaker at NAO conferences and events.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• JAMS: JAMS is the largest private alternative dispute resolution provider in the U.S., offering mediation, arbitration, and workplace conflict resolution services. While much broader and larger than In-Accord, JAMS directly competes in the workplace mediation space and serves overlapping institutional clients.
• National Conflict Resolution Center: San Diego-based NCRC is an established conflict resolution organization offering workplace mediation, training, and coaching. It is comparable to In-Accord in offering conflict management services to organizations but operates at a larger geographic scale across Southern California.
• Ogletree Deakins: Ogletree Deakins is one of the largest U.S. employment and labor law firms, increasingly offering workplace investigation, conflict resolution, and HR consulting services. It represents a competitive threat as a deep-pocketed incumbent expanding into In-Accord's niche.
• Littler Mendelson: Littler is the world's largest employment and labor law firm, offering workplace conflict management, training, and HR advisory services. Its size and brand could pressure boutique conflict resolution firms like In-Accord on price and reach.

Direct peers

• CDR Associates: CDR Associates is a Boulder, Colorado-based conflict resolution firm specializing in workplace, public policy, and organizational mediation. Both firms share a similar boutique consultancy model focused on multi-party workplace disputes and deliver services through professional mediators and trainers.
• Mediation Works Incorporated: MWI is a Boston-based mediation firm providing workplace conflict resolution, mediation training, and coaching services. It mirrors In-Accord's boutique model with a focus on training professionals in collaborative dispute resolution methodologies.
• CMP Resolution: CMP Resolution is a workplace conflict resolution consultancy providing mediation, training, and organizational development services. It is comparable to In-Accord as a similarly sized boutique firm specializing in interest-based negotiation and workplace disputes.

Others

• Mediate.com: Mediate.com is the leading online directory and resource hub for mediators and ADR professionals. It is an ecosystem participant that channels awareness and referrals to firms like In-Accord rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCm9RtFrhyeVVTkqfNGknfPw
• Facebookfacebook.com/profile.php?id=100054597662914
• LinkedInlinkedin.com/company/in-accord-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about In-Accord