What Area Agency On Aging 3 does

Area Agency on Aging 3 (AAA3) is a 501(c)(3) nonprofit organization and designated Aging & Disability Resource Center serving a seven-county region in northwest Ohio — Allen, Auglaize, Hancock, Hardin, Mercer, Putnam, and Van Wert counties. Founded in 1973 and headquartered at 2423 Allentown Rd, Lima, Ohio, AAA3 delivers human-delivered care coordination, Medicaid waiver program administration (PASSPORT and Assisted Living), home-delivered and congregate nutrition services, transportation coordination, benefits enrollment (Medicaid, HEAP, PIPP, LIS/MSP), caregiver training and respite, evidence-based health and wellness programs (Matter of Balance, Tai Chi, Bingocize), and elder justice/adult protective services to older adults aged 60 and over, persons with disabilities, and family caregivers.

The organization's service infrastructure spans in-home care management, contracted meal providers (Mom's Meals, Simply EZ Meals, Nutrition for Longevity, Lock 16 Catering), a network of approximately 30+ partner restaurants in the DISH (Dining to Improve Socialization and Health) program, a regional transportation coalition (F.A.C.T.S.), and the Trualta digital caregiver eLearning platform. AAA3 is NCQA-recognized, HIPAA-compliant, and holds an approved Federal Transit Administration Title VI Program certification. Next Generation MyCare Ohio, an integrated Medicaid/Medicare waiver program with managed care plans Anthem, CareSource, and Molina, is scheduled to launch in AAA3's service area on May 1, 2026.

AAA3's revenue model is structured around government contracts and grants — primarily Federal Older Americans Act, State Block Grant dollars, Ohio Department of Aging allocations, Ohio Medicaid waiver funding, USDA Senior Farmers' Market Nutrition Program, and United Way designations — supplemented by tax-deductible individual donations. Services are provided at no cost or with optional cost-sharing based on income eligibility, with set cost caps and transitions to community services once needs are met or funds exhausted. The organization is governed by an 11-member board (one representative per county plus four at-large) and a bi-monthly advisory council. Revenue is not publicly disclosed.

Name

Area Agency On Aging 3

Legal name

Area Agency on Aging 3, Inc.

Website

https://aaa3.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

Area Agency on Aging 3 is a 501(c)(3) nonprofit Aging and Disability Resource Center serving older adults, persons with disabilities, and family caregivers across seven Ohio counties, delivering care coordination, Medicaid waiver services, nutrition, transportation, benefits enrollment, and caregiver support.

Ownership category

akta.pro rank

Product category

Aging and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

akta.pro secondary industries

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Elder Services & Aging Support (BPAGAEAF), Dementia & Alzheimer’s Respite Care (HSABAGAF), Caregiver Support & Education Programs (Center-Based) (HSABANAN)

Keywords

• Aging services
• Disability support
• Caregiver resources
• Medicaid waiver programs
• Community-based care

Headquarters

HQ city

Lima

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Government Contracts and Grants: Funded by Federal Older Americans Act, State Block Grant dollars, Medicaid Waiver programs (PASSPORT, Assisted Living), and Ohio Department of Aging allocations. Services are provided at no cost or with optional cost-sharing for eligible individuals.
2. Donations and Contributions: 501(c)(3) nonprofit accepts tax-deductible donations from the public. Memorial contributions accepted in memory of loved ones. Many services provided without cost to qualified individuals, with donations encouraged but not required.
3. United Way Funding: Designated United Way funded agency receiving ongoing financial support through workplace giving campaigns and United Way allocations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Area Agency on Aging 3 is a nonprofit Aging and Disability Resource Center that provides comprehensive care coordination and home and community-based services for older adults (60+), persons with disabilities, and family caregivers across seven Ohio counties. Core services include care coordination, PASSPORT and Assisted Living Medicaid waiver programs, home-delivered meals and restaurant nutrition programs, transportation, caregiver training, health and wellness programs, elder justice and adult protective services, Medicare and benefits enrollment assistance, and MyCare Ohio dual-eligible coordination. Services are funded primarily through the federal Older Americans Act, state grants, Medicaid waivers, and United Way allocations, delivered at no cost or with cost-sharing to eligible individuals.

Product overview

Area Agency On Aging 3 operates as a nonprofit Aging and Disability Resource Center providing a comprehensive suite of coordinated human services for older adults, persons with disabilities, and family caregivers across 7 Ohio counties. The organization offers Care Coordination, Trualta caregiver training, Health & Wellness programs (Matter of Balance, Tai Chi, Bingocize), Elder Justice services, Home & Living programs (PASSPORT, Assisted Living Waiver, Alzheimer's Respite), Nutrition services (Home Delivered Meals, DISH restaurant program, Senior Farmers' Market), Transportation, MyCare Ohio, Medicare assistance, HEAP energy assistance, and Benefits Enrollment. The organization connects individuals to community resources through contracted providers and serves as the regional hub for long-term care services and supports.

Differentiator

Problem solved

Functional benefit

Brands

• DISH (Dining to Improve Socialization and Health): A program allowing individuals 60 years and older to receive nutritious meals in a restaurant environment with socialization opportunities and nutrition/health information
• Care Coordination Program
• PASSPORT
• Assisted Living Waiver
• Next Generation MyCare Ohio
• Senior Farmers' Market Nutrition Program

Products and services

• Care Coordination Program Provides information and access to home and community-based services for individuals aged 60+ at risk of needing institutional care, linking consumers with community resources through assigned care managers.
• Trualta Caregiver Training Platform Interactive eLearning platform providing free caregiving resources and training modules for family and informal caregivers in the 7-county region, accessible 24/7 through any browser.
• Health & Wellness Programs Evidence-based programs including Matter of Balance, Tai Ji Quan, Tai Chi for Health, Bingocize, and Powerful Tools for Caregivers designed to promote physical activity, fall prevention, and chronic disease self-management for older adults.
• Elder Justice & Adult Protective Services Adult Protective Services for Hancock and Hardin Counties and the Awakenings Victim Outreach Program for older adults who are victims of crime, abuse, neglect, or financial exploitation.
• Home & Living Services (PASSPORT & Assisted Living Waiver) Medicaid waiver programs providing in-home alternatives to nursing home care (PASSPORT), assisted living services, Alzheimer's Respite, Long Term Care Consultation, National Family Caregiver Support, and Ohio Home Choice transitions from institutional settings.
• Nutrition Programs Home Delivered Meals for homebound older adults, the DISH (Dining to Improve Socialization & Health) restaurant dining program, and the USDA-funded Senior Farmers' Market Nutrition Program providing $50 in produce coupons.
• Transportation Services Coordinated transportation for individuals over 60 and persons with disabilities to medical appointments and community destinations through contracted providers and the F.A.C.T.S. Coalition.
• Next Generation MyCare Ohio Integrated Medicaid/Medicare waiver program providing enhanced healthcare benefits to dual-eligible individuals through managed care plans in the 7-county service area.
• Medicare Assistance Medicare Part D education, enrollment assistance, Low-Income Subsidy (LIS) Extra Help program, and Medicare Savings Programs to help eligible individuals with premiums, deductibles, and co-pays.
• Home Energy Assistance Program (HEAP) Home Energy Assistance Program including Summer Crisis Program helping income-eligible Ohioans pay electric bills and obtain central air conditioning repairs or units.
• Benefits Enrollment Center Assists individuals in applying for Medicaid, HEAP, PIPP, and other benefit programs to reduce medical and utility costs.
• Volunteer Programs (RSVP) Retired Senior Volunteer Program (RSVP) offering opportunities for adults 55+ including Awakenings Victim Outreach, Health Education Lay Leaders, Friendly Caller/Visitor, Literacy Program, and Ombudsman Volunteers.
• Provider Relations & Billing Provider certification, Electronic Visit Verification (EVV) compliance, Direct Data Entry (DDE) billing system, and provider rules for Medicaid and Older Americans Act funded programs.

Quantifiable outcome

• 860,000+ LIS and MSP applications submitted representing $2.3 billion in benefits since 2009
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• TrualtacoreTechnology or IntegrationTrualta is an interactive eLearning platform partnership providing free caregiving resources to individuals in the 7-county service area. The platform delivers engaging, personalized training modules created by aging experts, adapted for informal caregivers. Caregivers can access training 24/7 through any browser without requiring an app.
• F.A.C.T.S. CoalitioncoreStrategic or Co-development PartnerF.A.C.T.S. (Family And Community Teamwork for Seniors) Coalition coordinates transportation services across the 7-county region including Auglaize, Allen, Hancock, Hardin, Mercer, Putnam, and Van Wert Counties. Dedicated to filling transportation service gaps for older adults and individuals with disabilities.
• USAgingminorOthersNational membership organization for area agencies on aging. AAA3 displays USAging member badge indicating membership in the national aging services network.
• Pro-Seniors Inc.minorOthersOhio-based nonprofit providing free legal information, advice, and referrals for Ohio residents age 60 and over. Operates legal hotline and provides fact sheets on Medicare, Medicaid, housing, and consumer issues.
• Ohio Association of Area Agencies on Aging (O4A)minorOthersState association representing Ohio's area agencies on aging. AAA3 maintains membership for advocacy and peer networking.
• Local Restaurants (DISH Program)coreChannel Partner/ Reseller/ DistributorPartnership with approximately 30+ local restaurants across 7 counties including Western Sizzlin, Happy Daz, Captain D's, Golden Corral, Arby's, Henry's, Dick's Steakhouse, VFW, and others participating in the DISH (Dining to Improve Socialization and Health) program.
• Lock 16 Catering, Mom's Meals, Simply EZ Meals, Nutrition for LongevitycoreChannel Partner/ Reseller/ DistributorContracted meal providers for the Home Delivered Meals program. Provides nutritious meals to homebound older adults through multiple vendor options.
• Next Generation MyCare Plans (Anthem, CareSource, Molina)coreChannel Partner/ Reseller/ DistributorBeginning May 2026, Next Generation MyCare Ohio will integrate Medicaid and Medicare benefits through managed care plans operating in the 7-county service area.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• BrightSpring Health Services: Large diversified home and community-based services provider offering Medicaid home and community-based services, behavioral health, and pharmacy services. Competes for Ohio Medicaid waiver clients and provider-agency talent that AAA3 also depends on.
• National Council on Aging (NCOA): National nonprofit focused on aging services, benefits access, and evidence-based programs (e.g., falls prevention, chronic disease self-management). NCOA's Center for Benefits Access aligns closely with AAA3's Benefits Enrollment Center and Medicare Savings Programs work.
• USAging: National membership organization (formerly n4a) representing Area Agencies on Aging. AAA3 is a member. While a membership body rather than a direct operator, it provides peer benchmarking, advocacy, and shared service frameworks across the AAA network.
• CenterWell Senior Primary Care (Humana): Humana-owned senior-focused primary care and home health provider serving Medicare Advantage and dual-eligible populations. Increasingly relevant as Next Generation MyCare launches in Ohio and competes for managed long-term services and supports members.
• Help at Home: Leading personal care services provider focused on Medicaid waiver populations across multiple states including Ohio. Directly competes for PASSPORT and Assisted Living Waiver referrals, caregivers, and provider-network capacity in AAA3's service region.

Emerging players

• InnovAge Holding Corp. Operator of PACE (Program of All-Inclusive Care for the Elderly) programs serving dual-eligible seniors with integrated medical and social services. Comparable in coordinating Medicaid/Medicare benefits for elderly populations, though via a capitated, for-profit PACE model rather than an AAA waiver model.

Direct peers

• Council on Aging of Southwestern Ohio: Another Ohio-based Area Agency on Aging serving a multi-county region with PASSPORT, care coordination, nutrition, and caregiver support. Directly comparable as a state-designated AAA delivering the same waiver programs under the Ohio Department of Aging framework.
• Meals on Wheels America: National organization supporting a network of local home-delivered meal programs for seniors. Highly comparable to AAA3's Home Delivered Meals and DISH restaurant nutrition programs in mission, funding mechanisms (Older Americans Act Title IIIC), and target population.
• Area Agency on Aging, Region 9 (Buckeye Hills): Ohio Area Agency on Aging 9 serving a multi-county region in southeastern Ohio with the same Older Americans Act, PASSPORT, and care coordination portfolio. Directly comparable operating model and funding mix.
• Western Reserve Area Agency on Aging: Ohio AAA serving the Cleveland/northeast region with care management, PASSPORT waiver, caregiver support, and benefits enrollment. Direct state-designated peer with comparable services and funding structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AAA3Ohio
• YouTubeyoutube.com/channel/UCjsAfkW7rIWxEfw_DJMccJg
• Facebookfacebook.com/aaa3.olderamericans
• LinkedInlinkedin.com/company/areaagencyonaging3
• Instagraminstagram.com/areaagencyonaging3

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Area Agency On Aging 3