ZIO
ZIO Group is a privately held design-build integrator based in Winter Park, Florida, delivering custom smart-home, commercial A/V, and commercial lighting systems to luxury residential and enterprise hospitality clients nationwide, with recurring revenue from its ZIOCare maintenance program.
- Company typePrivate
- Founded2003
- HeadquartersWinter Park, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What ZIO does
ZIO Group, LLC is a privately held design-build technology solutions provider headquartered in Winter Park, Florida, operating for more than 23 years across the United States. The company delivers integrated smart environment systems through three core business units: Residential Smart Home Solutions (intelligent lighting and shades, whole-home audio/video, home cinemas, voice control, security, intercom, access control, climate control, and motorized shades), Commercial A/V Solutions (high-performance meeting spaces, video conferencing across Zoom, Microsoft Teams, Cisco Webex, and Google Meet, collaboration technology, large-format displays, video distribution, digital signage, and control systems), and Commercial Lighting Solutions (intelligent and human-centric lighting, LED upgrades, design/build retrofits, new construction, shades, architectural lighting, and guest-room management systems). Underlying technology centers on multi-vendor orchestration — integrating voice control, lighting controls, sensors, shades, thermostats, security, entertainment, and access control into unified user experiences — with the "Josh" voice platform serving as the primary AI voice interface.
ZIO's business model is project-based and quote-driven, with no publicly disclosed pricing. Revenue is generated across three streams: custom installation services (design, engineering, and implementation), equipment sales (lighting controls, sensors, shades, thermostats, A/V hardware, and related devices), and managed services through the ZIOCare program (preventative maintenance, remote support, on-site support, software/firmware updates, training, and optional equipment warranty). ZIOCare functions as the recurring-revenue layer attached to each installed base. Customer concentration is anchored in luxury residential and branded hospitality (Four Seasons, JW Marriott, Ritz-Carlton, Alfond Inn) plus commercial venues (Kia Center, Camping World, Full Sail University, Amco/Ravago). The go-to-market is consultative enterprise field sales with early engagement in the design phase, direct quote-to-turnkey delivery, and lead generation through the company website (zioconnects.com) and phone inquiries. The company operates without disclosed external funding as a founder-led LLC.
ZIO firmographics
Firmographics- Name
- ZIO
- Legal name
- ZIO Group, LLC
- Website
- https://zioconnects.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ZIO Group is a privately held design-build integrator based in Winter Park, Florida, delivering custom smart-home, commercial A/V, and commercial lighting systems to luxury residential and enterprise hospitality clients nationwide, with recurring revenue from its ZIOCare maintenance program.
- Ownership category
- akta.pro rank
ZIO industry classification
Industry- Product category
- Smart Home & Building Automation Integration
- NAICS
- Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)
- SIC
- Electric Lighting & Wiring Equipment (3640), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Building Automation & Controls (BAS/BMS) (HSAPAPAA)
- akta.pro secondary industry
- Building Thermal Controls & Building Management Systems (HVAC BMS) (IMAHAKAK)
Keywords
Where ZIO is headquartered
LocationHeadquarters
- HQ city
- Winter Park
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ZIO business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Custom Installation Services: Design, installation, and implementation of smart home and commercial technology solutions. Projects are custom and quote-based, ranging from residential home theaters to commercial A/V systems and lighting installations.
- ZIOCare Maintenance and Support: Ongoing preventative maintenance, remote support, on-site support, software/firmware updates, training, and optional equipment warranty services. Offers tailored support plans for luxury residential, commercial A/V, and commercial lighting clients.
- Equipment Sales: Sale of smart home and building technology equipment including lighting controls, sensors, shades, thermostats, security systems, audio/video equipment, and related hardware.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
ZIO product offering
Product offeringCore offering
ZIO is a design-build technology solutions provider that designs, integrates, installs, and supports smart home and commercial building technology systems. The company delivers custom solutions spanning intelligent lighting and shade control, voice control integration, whole-home audio/video, commercial A/V systems for meeting and collaboration spaces, commercial lighting design and energy management, plus an ongoing preventative maintenance program (ZIOCare) for installed systems.
Product overview
ZIO is a design-build technology solutions provider offering integrated smart home and building automation solutions. The product portfolio consists of three core offerings: Residential Smart Home Solutions (intelligent lighting, shades, entertainment, voice control, security, climate control, and access systems), Commercial A/V Solutions (meeting spaces, collaboration technology, video distribution, audio systems, digital signage, and control systems), and Commercial Lighting Solutions (intelligent/human-centric lighting, LED upgrades, shades, and guest room management). ZIOCare is a proactive maintenance and support module offered across all solutions, providing preventative maintenance, remote and on-site support, and warranty coverage. The products are designed to work as an integrated ecosystem with voice control capabilities connecting appliances, cameras, music, TVs, fans, thermostats, shades, and other connected devices.
Differentiator
Problem solved
Functional benefit
Brands
- ZIOCare: Proactive system management and preventative maintenance program offering priority support and guaranteed response times for residential, commercial A/V, and commercial lighting clients.
Products and services
- Residential Smart Home Solutions Comprehensive smart home integration for discerning homeowners, including intelligent lighting and shades, whole-home audio/video, home cinemas and media rooms, voice control, security, intercom, access control, climate control, motorized shades and draperies, and reliable WiFi infrastructure.
- Commercial A/V Solutions Intuitive and experiential audio-visual environments for commercial spaces, including high-performance meeting spaces, collaboration technology, large-format and interactive video, video distribution, network audio distribution, acoustical analysis and design, digital signage, and integrated control systems supporting Zoom, Microsoft Teams, Webex, and Google Meet.
- Commercial Lighting Solutions Intelligent lighting control, energy management, and commercial lighting services, including turnkey design, installation, and support; human-centric lighting; LED upgrades and conversions; design/build retrofits; new construction; architectural lighting; shades; guest room management systems; and complete system retrofits and upgrades.
- ZIOCare Preventative Maintenance Program Proactive system management program providing preventative maintenance checks, remote support, on-site support, software/firmware updates, training, optional equipment warranty, priority support, and guaranteed response times for residential, commercial A/V, and commercial lighting clients.
Quantifiable outcome
- Optimal working condition of systems and maximized uptime through ZIOCare program
- +1 more outcomes
Companies that use ZIO
Customer profileNamed customers8 records
Segments9 records
Ideal customer profiles2 records
ZIO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature3 records
ZIO partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- ZoomcoreVideo conferencing platform integration supported in commercial A/V solutions. ZIO provides seamless Zoom meetings with one-press room activation and clear audio/video for local and remote participants.
- Microsoft TeamscoreVideo conferencing platform integration supported in commercial A/V solutions. Enables seamless communication regardless of technology platforms and security requirements.
- Cisco WebexcoreVideo conferencing platform integration supported in commercial A/V solutions for enterprise meeting environments.
- Google MeetcoreVideo conferencing platform integration supported in commercial A/V solutions providing flexibility across technology platforms.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
ZIO competitors and assessment
Company assessmentDirect peers
- Ford AV: Ford AV is a U.S. commercial A/V integration firm delivering design-build meeting space, collaboration, and digital signage solutions for corporate, education, and hospitality customers, directly comparable to ZIO's commercial A/V practice.
- AVI-SPL: AVI-SPL is one of the largest U.S. commercial A/V integration firms, delivering design-build meeting room, collaboration, digital signage, and control system solutions to enterprise, education, and hospitality customers — directly overlapping ZIO's commercial A/V practice.
- SmartTouch USA: SmartTouch USA is a residential and commercial smart home / A/V integration firm serving custom builders and luxury homeowners, with a multi-site footprint and recurring service model comparable to ZIO's design-build + ZIOCare offering.
- Avidex Industries: Avidex is a commercial A/V integrator providing design, installation, and managed services for collaboration, digital signage, and unified communications environments — directly comparable to ZIO's commercial A/V and ZIOCare service model.
Broad incumbents
- Lutron Electronics: Lutron is the dominant U.S. manufacturer of residential and commercial lighting controls, motorized shades, and human-centric lighting systems — overlapping directly with ZIO's commercial lighting and residential shade business lines.
- Control4 (Snap One / ADI Global): Control4 is a widely deployed smart home automation platform with a certified dealer network that competes for the same luxury residential integration projects ZIO serves, while also supplying underlying technology ZIO may deploy.
- Crestron Electronics: Crestron is a leading manufacturer of commercial and residential automation, lighting control, and A/V control systems. As both a technology platform ZIO integrates and a competitor through its own integrator network, Crestron is a broad incumbent in the same automation category.
- Savant Systems: Savant provides premium smart home and commercial automation platforms with dedicated integrator channels serving luxury residential and hospitality customers, putting it in direct overlap with ZIO's premium residential and lighting control offerings.
Emerging players
- Josh.ai: Josh.ai is a premium natural-language voice control platform for smart homes and hospitality suites. ZIO directly integrates Josh.ai today, and Josh.ai competes indirectly as some luxury customers could procure the platform and installer relationship directly.
Regional players
- Definitive Audio (Resideo / Honeywell dealer network): Resideo and its dealer network distribute and integrate residential and light-commercial smart home, lighting, and climate control solutions. Comparable regional integrators using the Resideo/Honeywell stack offer similar luxury residential services and compete for the same homeowner segment as ZIO.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key highlights5 records
Customer concentration
ZIO social profiles
Digital presenceZIO financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZIO leadership team
Management profileNumber of profiles
Profiles1 record
ZIO funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZIO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZIO
What does ZIO do?
ZIO is a design-build technology solutions provider that designs, integrates, installs, and supports smart home and commercial building technology systems. The company delivers custom solutions spanning intelligent lighting and shade control, voice control integration, whole-home audio/video, commercial A/V systems for meeting and collaboration spaces, commercial lighting design and energy management, plus an ongoing preventative maintenance program (ZIOCare) for installed systems.
Is ZIO a public or private company?
ZIO is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ZIO founded?
ZIO was founded in 2003. It employs 11 to 50 people.
Where is ZIO based?
ZIO is headquartered in Winter Park, United States, in the North America region.
How does ZIO make money?
Three revenue lines are on record. Custom Installation Services are the primary driver. The others are ZIOCare Maintenance and Support and equipment Sales.
Who are ZIO's main competitors?
Direct peers on record are Ford AV, AVI-SPL, SmartTouch USA and Avidex Industries. Broad incumbents are Lutron Electronics, Control4 (Snap One / ADI Global), Crestron Electronics and Savant Systems. Josh.ai is listed as an emerging player. Definitive Audio (Resideo / Honeywell dealer network) is listed as a regional player.
Does ZIO have an API?
No public API is recorded for ZIO.
What industry is ZIO in?
ZIO's product category is Smart Home & Building Automation Integration. Its primary akta.pro industry code is HSAPAPAA, Building Automation & Controls (BAS/BMS), with a secondary code of IMAHAKAK, Building Thermal Controls & Building Management Systems (HVAC BMS). Its NAICS code is 334512 and its SIC code is 3640.