General Bytes

What General Bytes does

General Bytes (legal entity GENERAL BYTES s.r.o.) is a Prague-based manufacturer and software provider of Bitcoin and cryptocurrency ATMs, founded in 2013. The company designs, manufactures, and ships six BATM hardware models — BATMSeven (cashless card-only), BATMTwo, BATMTwoPro, BATMTwoUltra, BATMThree, and BATMFour — all produced at its Prague headquarters, with cumulative sales of 18,415 machines across 60 destination countries and 23.9 million-plus transactions processed. Its flagship software platform, the Crypto Application Server (CAS), provides browser-based fleet management connecting every BATM model to 40+ cryptocurrencies, 15+ exchanges, multiple hot wallet providers, and integrated KYC/AML tooling (Onfido, Chainalysis KYT, fingerprint/biometric verification).

The company monetizes through a hybrid model: one-time hardware sales (machines priced from $2,799 to $7,399, plus accessories such as the GBSafeOne smart safe, QPay POS Q5000 card reader, cash recyclers, and dispensers) combined with a recurring CAS software license ($10/machine/month plus 0.25% of monthly turnover), paid support, and a catalog of professional services covering remote server installation/upgrade/migration, on-site terminal installation and repair (Europe-only), and multi-tier operator training programs. GTM is exclusively direct-to-operator via e-commerce and a direct sales team, with no reseller or distribution layer. The customer base spans large multi-thousand-ATM operators (CoinFlip, Localcoin, Unbank, Kurant, BitBase, Värdex) and a long tail of small and mid-sized operators, with consumer end users reached indirectly through the 2024-launched Bitcoin ATM Locator. Beyond core BATM operations, General Bytes operates WhaleBooks.com for cryptocurrency accounting and, since 2025, has expanded into healthcare/bioinformatics via DNAmeter.com (DNA analysis) and DNAbank (secure genome storage). The company is privately held, self-funded with no disclosed external investment, and currently maintains a Bradenton, Florida office in addition to its Prague HQ.

Name

General Bytes

Legal name

GENERAL BYTES s.r.o.

Website

https://generalbytes.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

General Bytes designs, manufactures, and ships Bitcoin and cryptocurrency ATMs (six BATM models) from Prague, selling 18,415+ machines across 60 countries to ATM operators, supported by its CAS fleet management platform, WhaleBooks accounting software, and recurring software licensing.

Ownership category

akta.pro rank

Product category

Cryptocurrency ATMs and Kiosks

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Computer Terminals (3575), Finance Services (6199)

akta.pro primary industry

Cash Drawers, Cash Handling & Coin/Bill Counters (HDACAKAE)

Keywords

• Cryptocurrency ATMs
• Bitcoin ATM manufacturing
• Crypto kiosk software
• ATM fleet management
• Crypto payment hardware

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of Bitcoin ATM machines (BATMSeven, BATMTwo, BATMTwoPro, BATMTwoUltra, BATMThree, BATMFour), accessories (bill acceptors, stands, cages, cash boxes, dispensers, recyclers), and smart safes. Machines are priced from $2,799 to $7,399 depending on model and configuration. Payment accepted via wire transfer or BTC/LTC.
2. CAS Software Licensing: Monthly license fees for Crypto Application Server (CAS) software. Fee structure: $10/machine/month fixed + 0.25% of monthly turnover. Covers software license, security updates, new feature releases, and standard support.
3. Support Services: Paid technical support including ticket system access, knowledge base, and phone support for critical issues. Charged per machine per month.
4. Professional Services: Remote services (Server Installation $599, Server Upgrade $449, Server & Data Migration $999, Custom Extension Development), Field services (Terminal Installation $199, Repair & Part Replacement $99/hour, Maintenance), and Training services (New Operator Training, Advanced Operator Training 3hr/6hr, Custom Training $169-$676).
5. WhaleBooks.com Subscription: Cryptocurrency accounting software available as on-premise or cloud solution. Free plan available, with paid tiers for advanced features. Used by investors, traders, accountants, and crypto businesses.
6. QPay POS Q5000 Payment Processing: Payment card reader hardware ($390) with WiPay service fees: 5 EUR/device/month fixed + 2% variable from EU card transactions. Available for EU and Switzerland.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

General Bytes designs, manufactures, and sells Bitcoin and cryptocurrency ATMs along with the Crypto Application Server (CAS) software platform that manages BATM fleets. The company provides six BATM hardware models, fleet management software, accessories, and professional services to cryptocurrency ATM operators globally.

Product overview

General Bytes offers a comprehensive product portfolio centered on Bitcoin/cryptocurrency ATMs and supporting software infrastructure. The core hardware lineup includes six BATM models — BATMSeven (cashless card-only), BATMTwo (entry-level unidirectional), BATMTwoPro (rugged enhanced), BATMTwoUltra (compact two-way with recycler), BATMThree (flagship bidirectional with neon bezel), and BATMFour (newest configurable bidirectional) — all designed and manufactured in Prague, Czech Republic. The ecosystem is powered by the CAS (Crypto Application Server) software platform for fleet management, complemented by WhaleBooks.com for cryptocurrency accounting, the GMKit upgrade for GenMega kiosk conversion, and the GBSafeOne smart safe for cloud-connected cash management. Accessories include QPay POS Q5000 card readers, cash dispensers, recyclers, printers, and bill acceptors. Services span remote support, server installation/migration, field services (installation, repair, maintenance), and operator training programs. General Bytes also operates in the bioinformatics sector via DNAmeter.com (DNA analysis) and DNAbank (secure genome storage), reflecting its broader mission of integrating blockchain and bioinformatics technologies.

Differentiator

Problem solved

Functional benefit

Brands

• CAS (Crypto Application Server): Browser-based management platform for BATM fleet operations
• WhaleBooks.com
• GBSafeOne
• DNAmeter.com
• DNAbank
• GMKit
• QPay POS Q5000

Products and services

• BATMSeven Minimalist, cashless one-way crypto ATM accepting payment card-only purchases; features 10-inch IPS touchscreen, proximity sensor, audio jack for visually impaired users, optional receipt printer, and optional GBSafeOne integration. Supports 40+ cryptocurrencies via CAS software.
• BATMTwo Smallest unidirectional Bitcoin ATM with 10-inch display; distributes cryptocurrency from a wallet or exchange to customers; supports 40+ cryptocurrencies, fingerprint reader, NFC, and multilingual software; designed for wall mounting or optional stand.
• BATMTwoPro Next-generation rugged BATMTwo with 10-inch display and enhanced door mechanism for higher security; supports 600 or 1,200 banknote stacker options; electronic lock swappable for S&G A-Series auditable lock.
• BATMTwoUltra Ultimate compact two-way Bitcoin ATM with super small footprint; supports optional multi-note cash withdrawal up to 15 bills simultaneously via recycler technology; configurable as unidirectional or bidirectional; features 10-inch touchscreen, camera, ID scan, fingerprint reader.
• BATMThree Flagship bidirectional Bitcoin ATM with color-changing neon bezel; supports cash-to-crypto and crypto-to-cash; features 23-inch FullHD touchscreen, optional NFC card dispensing, cash box capacity up to 2,200 banknotes, dispenser capacity up to 3,000 banknotes, and cash recycler up to 120 banknotes.
• BATMFour Newest bidirectional BATM based on BATMThree platform; supports cash-to-crypto and crypto-to-cash; features 23-inch FullHD portrait touchscreen, optional NFC and GSM tracking alarm, cash box up to 1,200 banknotes, dispenser up to 2,000 banknotes, and optional QPay Q5000 payment card reader support.
• CAS (Crypto Application Server) Browser-based fleet management platform for BATM networks; supports all BATM models, 40+ cryptocurrencies, AML/KYC, remote management and monitoring, remote software upgrades, and extensible functionality via Open Extensions Java API. Available as self-hosted. Pricing: $10/machine/month fixed + 0.25% of monthly turnover variable.
• WhaleBooks.com Cryptocurrency accounting platform that collects trade information, tracks portfolios, manages transactions, analyzes profits and losses, and calculates taxes; used by investors, traders, accountants, ATM operators, blockchain businesses, and crypto miners; available as on-premise self-hosted or cloud solution.
• GMKit Conversion kit enabling GenMega universal kiosk operators to run the General Bytes BATM platform on their existing hardware; includes custom Android OS computer, USB hub, cables, and converters; supports bidirectional transactions, 40+ cryptocurrencies, and remote management via CAS.
• GBSafeOne Advanced cloud-connected cash safe with banknote validator and 1,200 banknote cash box; features biometric fingerprint authentication, remote management, remote software updates, Bunch Note Feeder accepting up to 30 notes simultaneously, 10-inch capacitive touchscreen, and cloud connectivity via CAS.
• DNAmeter.com Comprehensive end-to-end DNA sample collection, analysis, and results delivery solution; performs multiple state-of-the-art DNA sequence analyses including evaluations for over 150 genetic diseases; sequenced data can be securely stored in DNAbank.
• DNAbank Ultra-secure bioinformatics data storage solution for whole human genomes and genetic information; stores data outside computer networks making it unreachable by hackers; available as DNABank Fort Knox (90 TB, 6x24TB RAID6) at $14,999 or DNABank Safe Transfer (1 TB Storage).
• QPay POS Q5000 Card Reader Professional unattended payment terminal enabling contactless (NFC), chip (EMV), and magnetic stripe card payments on BATM machines; PCI PTS 5.1 certified; features 4-inch multi-touch display, 5-megapixel camera, GSM/Wi-Fi/Bluetooth connectivity; priced at $390 USD; WiPay service fees 5 EUR/device/month + 2% EU card transactions.
• Server Installation Service Remote server installation service; sets up Virtual Private Server (VPS), installs CAS, and configures VPN connection; recommended providers include AWS and DigitalOcean; priced at $599.
• Server Upgrade Service Remote CAS and terminal upgrade session to latest server version; typically takes 2 hours; additional costs apply for operations with 100+ terminals or older CAS versions; priced at $449.
• Terminal Installation Service On-site terminal installation service covering physical placement, initial setup, power and WiFi connectivity, and CAS server pairing; available within Europe; priced at $199.
• New Operator Training Comprehensive hands-on training session covering CAS software, hardware, best practices, terminal configuration, VPN setup, AML/KYC implementation, crypto settings, logs analysis, GB Safe operation, SW security, and server upgrade procedures; available on-site, at GB HQ in Prague, or online via Google Meet.

Quantifiable outcome

• ROI typically achieved within 6 months
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• WiPay / QPaycoreTechnology or IntegrationOfficial partnership for payment processing services. QPay Q5000 card reader enables contactless, chip, and magnetic stripe payments at ATMs. General Bytes handles hardware provisioning and mediates paperwork between operators and WiPay payment processor. Service available in EU and Switzerland with native EUR support.
• OnfidosupportingTechnology or IntegrationThird-party KYC and onboarding service integration for automated identity verification of ATM customers. Helps operators comply with regulations in various jurisdictions.
• ChainAnalysissupportingTechnology or IntegrationChainAnalysis KYT (Know Your Transaction) integration for real-time transaction monitoring. Detects patterns of risky activity including darknet markets, scams, sanctioned addresses, and anomalous transactions. Covers 90% of cryptocurrency activity.
• MorphissupportingTechnology or IntegrationCurrency supply chain solutions provider. Mophis portfolio of cash management software is used by central banks, depository institutions, armored carriers, and ATM operators worldwide.
• WhaleBooks.comsupportingStrategic or Co-development PartnerCryptocurrency accounting software created with tight cooperation from General Bytes. Enables business intelligence delivery to investors, blockchain, and crypto companies. Full BATM fleet integration available.
• Cryptocurrency Exchanges (Binance, Kraken, Coinbase, Bitpanda, etc.)coreTechnology or IntegrationCAS software integrates with multiple cryptocurrency exchanges for liquidity. Supported exchanges include Binance US, Binance.com, BitFinex, BitFlyer, BitPanda, Bitstamp, Bittrex, Coinbase, Coinbase Pro, Coingi, CoinMate, Digitalx, DV Chain, Enigma-Securities, HitBTC, itBit, Kraken, TheRockTrading.
• Hot Wallet Providers (BitGo, Block.io, Coinbase, etc.)coreTechnology or IntegrationIntegration with hot wallet services including BitGo Express, Block.io, Coinbase, CoinMate, CryptX, Geth Ethereum, Infura.io for managing cryptocurrency liquidity and reducing volatility risk.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Coinbase Commerce: Broader crypto merchant/onramp incumbent from a major exchange; comparable at the "crypto payments infrastructure" layer where GB's CAS/crypto-fiat rails sit, even though delivery mechanism (online vs. ATM) differs.
• BitPay: Established crypto merchant payments and card-issuing player; overlaps with the "crypto-as-payment-network" thematic that GB addresses at the physical/cash interface, though through online merchant rails rather than ATMs.
• SatoshiLabs (Trezor): Czech-headquartered crypto hardware + software company; broadly comparable to GB as a European crypto hardware/infrastructure player, though focused on self-custody rather than BATM distribution — useful as a sibling-incumbent reference.

Direct peers

• CoinFlip: Largest U.S. Bitcoin ATM operator with 4,500+ machines and a GB customer; while primarily an operator (not OEM), it sits in the same BATM distribution/operating stack with overlapping economics and is the most consequential counterparty in GB's installed base.
• Bitcoin Depot: Major North American BATM operator (and one of the publicly listed BATM-focused companies via BTBT), overlapping with GB's end customers and benchmarking per-ATM unit economics. Strong comparability in scale and geographic focus.
• RockItCoin: U.S.-focused Bitcoin ATM operator and reseller; comparable as a BATM channel participant with similar operator economics and customer pain points addressed by GB hardware/software.
• Coinsource: One of the longest-running U.S. Bitcoin ATM networks, operating its own fleet and acting as a reference deployment model for what GB hardware/CAS supports — directly comparable in operator-side economics and compliance posture.
• Genesis Coin: One of the earliest and historically largest Bitcoin ATM manufacturers, offering a competing line of one-way and two-way BATM hardware plus management software. Directly comparable in product, customer base (BATM operators), and geographic reach.
• ByteFederal: U.S.-based Bitcoin ATM operator deploying in retail and convenience channels; comparable as an operator/channel counterpart in the same BATM-as-a-service ecosystem that GB's hardware and CAS serve.
• Lamassu: Direct competitor manufacturing open-source Bitcoin and cryptocurrency ATMs with proprietary admin and management software, selling to global BATM operators. Comparable in hardware-led GTM, multi-coin support, and operator customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/generalbytes
• GitHubgithub.com/GENERALBYTESCOM
• YouTubeyoutube.com/c/Generalbytes/videos
• Facebookfacebook.com/generalbytes
• LinkedInlinkedin.com/company/generalbytes
• Instagraminstagram.com/generalbytes/?hl=en

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about General Bytes