What Wilson Security does

Wilson Security is an Australian integrated security solutions provider operating as a subsidiary of Wilson Group, with headquarters in Essendon, Melbourne, and offices covering all eight Australian states and territories. The company employs approximately 6,500 people across Australia and delivers security personnel, mobile patrols, electronic security installation and monitoring, corporate risk management and resilience services, emergency and medical first response, and major events security. Offerings are coordinated through a 24/7 duplicated National Operations Centre on the East and West coasts that handled more than 117,000 alarm responses and 1.3 million calls in 2019. Customer segments are organised by vertical and span aviation, commercial real estate, defence, education, finance and banking, government, healthcare, resources, retail, transport, and utilities/telecom/data centres, with named clients including the Australian Defence Force, BHP, Rio Tinto, Woolworths, ANZ, AustralianSuper, nbn, RMIT, Queensland Airports Limited, Flinders Ports, and Jemena.

The technology stack combines physical guarding with electronic security products (access control, CCTV and analytics, alarm systems and remote monitoring, mobile and autonomous solutions including solar CCTV trailers, and K9/canine teams), and integrates third-party platforms such as Genetec for unified security management at critical infrastructure sites. The proprietary Virtual Reality training program with six Occupational Violence and Aggression modules is positioned as a workforce safety and recruitment differentiator. The business model is predominantly B2B contract-based, with multi-year quotes negotiated through direct enterprise field sales supported by an inside-sales / NOC service coordination layer, a self-serve 'Request a Quote' portal, and a contractor extranet. Revenue streams combine recurring guarding and monitoring subscriptions with project-based electronic security installation and risk advisory fees. Wilson Security is a private Pty Ltd, privately held within Wilson Group, and does not disclose external institutional investment.

Operational and cultural differentiators include a Veteran Employment Program (115 veterans on the Defence contract with a 20% target), the only-in-industry signing of the United Workers Union Code of Practice, and recognition including the 2025 Prime Minister's National Veteran Employment Award (Large Employer of the Year), the 2024 Global OSPA, and 2021 OSPA Outstanding Guarding Company. Reported service metrics include 12+ months injury-free service across Rio Tinto villages, $1.1M of personal debt reduced for veterans via the Bravery Trust partnership, and an 83% increase in employee pride linked to the STRIVE Awards program.

Name

Wilson Security

Legal name

Wilson Security Pty Ltd

Website

https://wilsonsecurity.com.au

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Wilson Security is an Australian integrated security solutions provider offering security personnel, electronic security, mobile patrols, and risk management to enterprise and government clients across all major sectors, employing approximately 6,500 people nationwide under Wilson Group.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Mobile Patrol & Alarm Response (BPAKAAAB)

akta.pro secondary industries

Manned Guarding & Site Security (Static Guards) (BPABAMAA), Commercial Property Guarding (Offices, Retail Parks, Malls) (BPAKAAAF), Remote Video Guarding / Virtual Patrol (Guard + CCTV) (BPAKAAAL)

Keywords

• Integrated security solutions
• Security personnel services
• Mobile patrol services
• Electronic security systems
• Corporate risk management

Headquarters

HQ city

Essendon

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Personnel Services: Revenue generated from providing static security guards, security officers, and concierge security personnel to clients across all sectors. Services are provided across commercial real estate, defence, healthcare, aviation, and other sectors. Pricing is based on contracted rates per guard/per shift, billed on a recurring basis.
2. Mobile Patrol Services: Mobile patrol services including random day/night patrols, alarm response dispatch, lock/unlock services, escort services, and issue management. Patrolled fleet with visible livery serves as a deterrent. Revenue generated through contracted patrol frequencies and alarm response call-outs.
3. Electronic Security Solutions: Sales, installation, and monitoring of electronic security systems including access control, CCTV and analytics, alarm systems and remote monitoring, and mobile/autonomous security solutions (including solar CCTV trailers). Revenue from both installation/project fees and ongoing monitoring subscriptions.
4. Corporate Risk Management & Resilience: Advisory and consulting services including security risk assessments, corporate risk service, close personal protection, specialist guarding, and technical security services. Includes canine security teams. Revenue generated through project-based consulting fees and retainer arrangements.
5. Emergency & Medical Services: Emergency response services and medical first response, including first aid coverage at major events and healthcare facilities.
6. Major Events Security: Specialised security services for major events including crowd management, access control, and incident response for large-scale events and sporting venues.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels11 records

Core offering

Wilson Security provides integrated security solutions across Australia, combining trained static and mobile security personnel, electronic security systems (access control, CCTV and analytics, alarms, autonomous surveillance), mobile patrols, emergency and medical response, corporate risk advisory, and major event security. All operations are coordinated through a 24/7 dual-coast National Operations Centre that handles alarm response dispatch, virtual patrol monitoring, incident management, and welfare checks for enterprise and government clients nationwide.

Product overview

Wilson Security operates as an integrated security solutions provider offering a unified portfolio of services that combine electronic security technology, trained security personnel, and specialized capabilities. The core offering spans six main service areas: Corporate Risk Management & Resilience, Electronic Security Solutions (Access Control, CCTV & Analytics, Alarm Systems, Mobile & Autonomous Security, Canine Security), Security Personnel, Mobile Patrols, Emergency & Medical, and Major Events. These services are supported by a 24/7 National Operations Centre providing centralized monitoring and coordination. The company also offers supplementary programs including VR-based training for occupational violence preparedness and veteran employment initiatives.

Differentiator

Problem solved

Functional benefit

Products and services

• Corporate Risk Management & Resilience Advisory and consulting service providing timely, high-quality corporate risk assessments and resilience planning for clients across sectors including transport, ports, mining, government, and critical infrastructure.
• Electronic Security Solutions Integrated electronic security offering encompassing access control, CCTV and analytics, alarm systems with remote monitoring, mobile and autonomous security including solar CCTV trailers and drones, and K9 detection, delivered as design, installation, and managed monitoring contracts for enterprise clients.
• Security Personnel Static, concierge, and specialist security officer staffing for commercial real estate, defence bases, hospitals, airports, retail, and government facilities, with sector-specific training in de-escalation and occupational violence and aggression response.
• Mobile Patrols Marked mobile patrol fleet providing random day and night patrols, alarm response dispatch, lock/unlock services, escort services, and issue management across Australian sites.
• Emergency & Medical Emergency response and medical first response services including first aid coverage at major events, healthcare facilities, and corporate premises.
• Major Events Specialised crowd management, access control, and incident response security services for large-scale public events and sporting venues, including past delivery at the 2018 Commonwealth Games and G20 meetings.

Quantifiable outcome

• 117,000+ alarm responses handled through the National Operations Centre in 2019
• +6 more outcomes

Named customers14 records

Segments11 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Defence Families of Australia (DFA)coreStrategic or Co-development Partner · 14 November 2022Wilson Security worked with Defence Families of Australia (DFA), the official families advisory body to the Minister for Defence personnel and the Chief of the Defence Force, to design the Defence Family Members Employment Program and seek potential candidates from their network of community liaison officers around Defence sites throughout Australia.
• Soldier OncoreStrategic or Co-development Partner · 1 January 2022Wilson Security launched its Veteran Employment Program in partnership with Soldier On and the RSL in 2022. Soldier On is a veteran support organisation whose Pathways Program helps veterans and their families secure future careers. Wilson Security is recognised as an outstanding Platinum Pledge Partner of Soldier On, having signed the pledge for veteran-supportive recruitment, retention, training and workplace culture initiatives.
• RSL (Returned and Services League of Australia) - QLD and VictoriacoreStrategic or Co-development Partner · 1 January 2022In 2021, Wilson Security formed a relationship with RSL QLD/NT and Victoria as part of its Veteran Employment Program initiative. RSL QLD/NT and Victoria's respective employment placement programs provide Wilson Security with access to their pipeline of veterans seeking employment opportunities. The relationship has been very successful and has delivered many candidates to the Veteran Employment Program.
• Alannah & Madeline FoundationcoreStrategic or Co-development Partner · 1 January 2020Wilson Security has partnered with the Alannah & Madeline Foundation since 2020. The Foundation is a national not-for-profit dedicated to keeping children and young people free from violence and trauma. Wilson Security provides resources, funds, and volunteer support including packing Buddy Bags, trekking for the Foundation (Three Capes Trek), participating in Run for the Kids, and providing a platform to raise awareness. CEO Nick Frangoulis has pledged to match all funds raised. The partnership includes on-site support at Buddy Bags HQ and fundraising events.
• Bravery TrustcoreStrategic or Co-development Partner · 1 January 2015Wilson Security has a 10-year partnership with Bravery Trust, a charity supporting Australian veterans facing financial hardship. The partnership provides financial counselling and support services to veterans. In the last 18 months, Bravery Trust helped reduce $1.1M of personal debt for Wilson Security's veteran community. Wilson Security provides Bravery Trust with financial aid to fund their Financial Literacy campaign, and sponsors the annual Bravery Trek. The program is led by Grant Moffitt, himself an ex-veteran.
• JemenacoreTechnology or IntegrationWilson Security partnered with Jemena and Genetec through a multi-year collaboration to design and implement a unified security system protecting Jemena's national network of critical infrastructure sites. The solution delivers greater visibility, operational efficiency, and compliance across Jemena's sites. Wilson Security led the security design and implementation, with Genetec providing the technology platform.
• GeneteccoreTechnology or IntegrationGenetec serves as the technology platform partner alongside Wilson Security in the Jemena critical infrastructure security project. Genetec provides the unified security system technology (video surveillance, access control, and security management) that Wilson Security implements and manages for Jemena's national network.
• South East Melbourne PhoenixminorGTM or Marketing PartnerWilson Security expanded its partnership with the South East Melbourne Phoenix (NBL basketball team), continuing as an official partner for the remainder of the NBL26 season. Wilson Security features prominently on the lower back of both home and away playing jerseys, with additional brand activations during match days to engage fans and support the team's community presence. The partnership reflects Wilson Security's commitment to supporting local communities.
• Legacy WAminorStrategic or Co-development PartnerWilson Security has been a long-time supporter of Legacy WA, which supports more than 2,500 people who have been impacted by a loved one's service to the country. Wilson Security's financial support helps Legacy WA provide relief from financial hardship, counselling, and assistance with children's education and development.
• Australian Red Cross LifebloodminorStrategic or Co-development PartnerWilson Security maintains an ongoing partnership with Australian Red Cross Lifeblood through their company Lifeblood Team. In 2023, the team had already surpassed their 2022 donations count of 34 donations (102 lives saved) by achieving 59 donations (180 lives saved) in just 4 months.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SNP Security: Australian-owned integrated security provider offering manned guarding, mobile patrols, event security, and electronic security. Competes with Wilson Security across commercial real estate, retail, government, and events segments with similar B2B contract structures.
• Securitas Australia: Australian arm of Securitas AB, the global security services leader. Provides integrated guarding, electronic security, and risk management across all Australian states. Directly competes with Wilson Security on enterprise and government tenders with comparable service portfolio and national footprint.
• Certis Security Australia: Australian operations of Certis, the Singapore-based integrated security services group. Provides manned guarding, aviation security, and technology-enabled security solutions; competes with Wilson Security in aviation (a Wilson core segment) and government/enterprise accounts.
• MSS Security: One of Australia's largest dedicated security services companies, offering manned guarding, mobile patrols, and electronic security across commercial, government, and resources sectors. Directly comparable to Wilson Security in service mix, vertical coverage, and contract-led B2B model; Janine Hill (Wilson Security GM) previously served as General Manager at MSS Security.
• Allied Universal (incorporating G4S Australia): Global security services giant formed through Allied Universal's acquisition of G4S, with substantial Australian operations following the G4S AU business. Provides manned guarding, electronic security, and risk services competing directly with Wilson Security on large enterprise and government accounts.
• Securecorp (SIS Group): Australian-owned integrated security provider offering manned guarding, mobile patrols, electronic security, and cleaning/facilities services. Competes with Wilson Security across commercial, residential, retail, and government verticals with similar national coverage ambitions.
• Prosegur Australia: Australian arm of Spanish global security group Prosegur, offering guarding, alarm monitoring, and cash-in-transit services. Competes with Wilson Security in commercial and retail security, with a particular strength in cash handling and electronic monitoring.

Regional players

• First Security (New Zealand): Leading New Zealand integrated security provider offering manned guarding, mobile patrols, electronic security, and canine services. Comparable to Wilson Security in service mix and contract-led B2B model, but operates primarily across the Tasman in New Zealand rather than directly in Australia.

Others

• Asset Security (Wilson Group sibling): Wilson Security's sibling brand within Wilson Group, focused on electronic security and alarm monitoring solutions. Not a direct competitor but an adjacent ecosystem participant within the same parent group, providing comparable access control, CCTV, and monitoring services.

Broad incumbents

• Chubb Fire & Security Australia: Australian operations of UTC/Chubb, a global fire and security incumbent with strong electronic security, access control, and monitoring capabilities. Broad incumbent offering overlapping electronic security solutions but specialising more in fire protection and integrated building systems than manned guarding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/wilson-security

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wilson Security