What Veterans Evaluation Services does

Veterans Evaluation Services (VES), a wholly-owned subsidiary of Maximus (NYSE: MMS), is a U.S. government contractor that conducts Compensation & Pension (C&P) medical disability examinations on behalf of the U.S. Department of Veterans Affairs / Veterans Benefits Administration. Founded in 2008 and headquartered in Houston (with Maximus corporate operations based in McLean, VA), VES delivers MDEs to Veterans and transitioning service members to support disability rating determinations for national and international claims. The company has held one or more VA MDE contracts continuously since 2008, currently covering domestic Regions 1-4, Region 6 Pre-Discharge, and Region 7 OCONUS following a re-award effective January 1, 2025.

VES operates a platform built around a global network of 6,500+ licensed independent contractor clinicians across 10+ specialties (general medicine, psychology, psychiatry, neurology, neurosurgery, PM&R, ophthalmology/optometry, dentistry, audiology), delivering exams at 3,100+ U.S. and 800+ international locations. Supporting technology includes separate Veteran, Provider, and VA Representative portals (including a legacy OMS and a new VA Portal), SMS appointment notifications, automated DBQ submission systems, and a fleet of mobile medical clinic units serving remote and homeless Veteran populations. Clinicians complete a 5-day immersive military-culture training program, and a Veteran Liaison Team supports claimants through the process.

VES's revenue model is a managed-services government contract: the company is paid by the VBA per exam/DBQ completed, with no cost to Veterans, while clinicians receive per-exam compensation (rates varying by geography and specialty). The go-to-market combines direct enterprise sales to the VA, recruiter-led clinician acquisition, and community-led engagement through Veterans Service Organizations (VFW, DAV, Elizabeth Dole Foundation). All revenue is concentrated in a single customer (the VA), and VES-specific financials are not separately disclosed within Maximus's consolidated reporting.

Name

Veterans Evaluation Services

Legal name

Veterans Evaluation Services, Inc.

Website

https://ves.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Veterans Evaluation Services, a Maximus subsidiary, conducts VA Compensation & Pension medical disability examinations through a 6,500+ clinician network across 3,100+ U.S. and 800+ international locations, serving U.S. Veterans and transitioning service members.

Ownership category

akta.pro rank

Product category

Government Healthcare / Veterans Disability Examination Services

NAICS

Administration of Veterans' Affairs (923140), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disability Benefits Administration (BPAIAKAC)

akta.pro secondary industries

Veterans & Military Family Benefits Administration (BPAIAKAI), Veterans Affairs & Military Family Services (BPAIAHAL)

Keywords

• Medical disability examinations
• Veterans benefits administration
• Government healthcare contracting
• Compensation and pension exams
• Disability benefits questionnaires

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Contract Revenue: VES generates revenue through government contracts with the Veterans Benefits Administration (VBA) to perform Medical Disability Exams (MDEs). The company was re-awarded contracts for Regions 1-4 (continental US) effective January 1, 2025, with additional contracts for Region 6 Pre-Discharge and Region 7 OCONUS. The cumulative value accommodates current and anticipated production volumes.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Veterans Evaluation Services conducts Compensation & Pension (C&P) medical disability examinations on behalf of the U.S. Department of Veterans Affairs (VA) Veterans Benefits Administration (VBA) to determine disability ratings for Veterans and transitioning service members. Services are delivered through a network of 6,500+ independent-contractor clinicians across 3,100+ U.S. and 800+ international locations, supported by mobile medical clinics, online portals, automated scheduling, DBQ submission, and SMS notifications.

Product overview

Veterans Evaluation Services (VES), a Maximus company, operates as a unified service platform for conducting medical disability examinations on behalf of the U.S. Department of Veterans Affairs. The core offering centers on Compensation & Pension (C&P) exams facilitated through a global provider network of 6,500+ clinicians across 10 specialties. The service integrates multiple portals (Veteran Portal, Provider Portal, VA Representative Portal/OMS), scheduling technology, mobile clinic units, transportation coordination, and automated DBQ submission systems. VES holds multiple VA contracts spanning domestic Regions 1-4, Region 6 Pre-Discharge, and Region 7 OCONUS, delivering exams at over 3,100 U.S. locations and 800+ international locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Disability Exam Services (Compensation & Pension Exams) Outsourced Compensation & Pension (C&P) medical disability examinations performed by licensed clinicians on behalf of the U.S. Department of Veterans Affairs to determine disability ratings for Veterans and transitioning service members. Delivered across domestic Regions 1-4, Region 6 Pre-Discharge, and Region 7 OCONUS.
• VES Provider Network A global network of over 6,500 independent-contractor licensed clinicians across general medicine, psychology, psychiatry, neurology, neurosurgery, PM&R, ophthalmology/optometry, dentistry, and audiology who perform medical disability exams on a flexible, per-exam basis.
• VES Portal System Unified online portal platform with role-based access for Veterans, Providers, and VA Representatives to manage appointments, access case information, track claim status, and submit or review exam reports.
• Veteran Portal Secure login portal for Veterans to view exam dates, times, locations, exam status, and travel reimbursement information.
• Provider Portal Portal for contracted clinicians to manage their disability exam schedules, submit Disability Benefits Questionnaires, and handle billing through VES's automated payment system.
• VA Representative Portal (OMS legacy and New VA Portal) Portal systems for VA Representatives (legacy OMS and updated New VA Portal) to manage exam workflows, track claims, and access exam data for the disability determination process.
• VES Mobile Medical Clinics State-of-the-art mobile medical units (retrofitted RVs) equipped to perform audio, dental, ophthalmological, and general medical exams, delivering the same high-quality disability exams as traditional sites in remote, rural, and underserved areas.
• Transportation Coordination Services Arrangement of Non-Emergency Medical Transportation (NEMT) including ambulance, ambulette, and wheelchair van services for qualifying disabled Veterans, plus mileage reimbursement coordination.
• Veteran Liaison Team Team of Veterans who provide personal support and guidance to service members navigating the disability examination and claims process, available to answer questions throughout the journey.
• Contact Center Services Customer service support via phone (1-877-637-VETS) and email for Veterans, providers, and VSOs, with extended hours Monday–Saturday.

Quantifiable outcome

• 92% Veteran satisfaction rating
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Disabled American Veterans (DAV)minorGTM or Marketing Partner · 1 August 2026VES is an ongoing partner with DAV, speaking and exhibiting at the annual convention to support Veterans, caregivers, and their families. VES team members also participate in DAV Community Impact Day, volunteering to support disabled and elderly Veterans.
• Veterans of Foreign Wars (VFW)minorGTM or Marketing Partner · 25 July 2026VES partners with VFW to improve the Veteran experience through their partnership with VFW, Veterans and the VA. VES representatives exhibit at the VFW Annual Convention (July 25-29, 2026 in Reno, NV) to engage with Veterans and demonstrate services.
• MaximuscoreStrategic or Co-development Partner · 1 January 2021VES was acquired by Maximus in 2021. Maximus is a leading employer and provider of government services (NYSE: MMS) that helps improve the delivery of public services. The acquisition strengthened Maximus's position as the leading provider of health and disability assessments and appeals on behalf of government.
• Elizabeth Dole FoundationminorStrategic or Co-development PartnerMaximus (VES parent company) has a partnership with the Elizabeth Dole Foundation focused on caregiver advocacy and support. Monica Rosser, executive managing director of federal health at Maximus, appeared on Government Technology Insider's Clickthrough podcast with Elizabeth Dole Foundation CEO Steve Schwab to discuss caregiver support best practices.
• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerVES is a government contractor for the VA/VBA, assisting in conducting medical disability exams. The company has held MDE contracts continuously since 2008. The VA provides records and determines disability ratings based on VES exam reports.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• QTC Management: Leidos-owned contractor that conducts VA medical disability exams under VBA contracts. QTC is VES's most direct competitor for MDE recompetes across U.S. regions, serving the same Veteran population with a comparable independent-contractor clinician model.
• Logistics Health International (LHI): Optum/UnitedHealth Group subsidiary historically awarded VA MDE contracts in select regions. LHI operates the same Medical Disability Examination business model as VES — independent contractor clinicians performing C&P exams on behalf of the VBA.

Broad incumbents

• Maximus: NYSE-listed parent of VES and a major federal health, disability adjudication, and appeals services provider. Maximus operates overlapping government health capabilities and provides VES with contract vehicle access, federal compliance infrastructure, and parent-level scale.
• OptumServe: UnitedHealth Group's federal health services arm offering population health, disability evaluations, and clinician staffing to government agencies. OptumServe competes with VES indirectly through the LHI subsidiary and broader federal health portfolio.
• Conduent: Public sector services provider with significant federal health, benefits administration, and government BPO exposure. Conduent serves many of the same agency customers as VES through adjacent (non-clinical) capabilities and is a credible federal competitor.
• Leidos: Large federal contractor that owns QTC Management (VES's primary direct competitor in VA MDE). Leidos offers broader health and human services capabilities and competes for VA contracts at the enterprise level.
• Performant Financial Corporation: Government services contractor focused on healthcare payment integrity, eligibility, and disability-related services for federal and state agencies. Operates in adjacent claim-administration and assessment services.
• ICF International: Professional services and federal contractor delivering health, benefits, and human services programs to U.S. federal agencies. ICF competes in the broader federal health and human services arena adjacent to VES's VA work.
• Booz Allen Hamilton: Major federal consulting and technology services contractor with extensive VA and federal health portfolio. While not focused on MDE specifically, Booz Allen competes for adjacent VA contracts and serves as a federal incumbent in Veterans-facing programs.

Emerging players

• ExamWorks Group: Provider of independent medical examinations and peer review services for insurers and government programs. ExamWorks addresses adjacent IME use cases with comparable clinician-network economics, though focused primarily on commercial / workers' comp markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/veterans-evaluation-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veterans Evaluation Services