Alderwood Water & Wastewater District

What Alderwood Water & Wastewater District does

Alderwood Water & Wastewater District (AWWD) is a Washington State special purpose public utility district headquartered in Lynnwood, Washington, founded in 1931. It provides potable water distribution and wastewater collection/treatment services to approximately 305,000 residential, commercial, and developer/contractor customers within an exclusive, legislatively defined service territory in Snohomish County. The District operates its own water distribution mains and one wastewater treatment plant at Picnic Point; however, roughly 75% of its sewage is gravity-fed to King County for treatment under an interlocal arrangement, reflecting topography constraints.

The core operating platform is physical infrastructure — water mains, meters, sewer laterals, and the Picnic Point treatment facility — supplemented by a modern customer-facing stack including a Paymentus-powered online billing portal, DocuSign for service orders, ADP for HR/payroll, and the CodeRED emergency notification system. Operating performance is a key selling point: the District reports a 5% average water loss rate versus a 14% U.S. national average, and is described as the region's lowest-cost water provider. The product set spans core water and sewer service, online account management, low-income senior/disabled discounts (34% off for qualifying households), WaterSense toilet rebates, pretreatment/FOG compliance for commercial food service, and a full developer services pipeline (service connections, side sewer permits, general facility charges, and standards/specs).

Revenue is generated almost entirely through bi-monthly subscription billing to ratepayers, with tiered volumetric water rates and Seasonal Sewer Averaging for residential wastewater charges. Complementary revenue streams include one-time General Facility Charges and developer extension/permit fees, plus ancillary programs such as toilet rebates. A multi-year rate plan adopted for 2026–2028 (15.50% water and 9.50% wastewater increases in 2026) supports a $17 million 2025 capital projects program. AWWD is governed by a five-member Board of Commissioners and is affiliated with the Clearview Water Supply Agency (CWSA) interlocal partnership; the entity is not a for-profit in the conventional sense but rather an independent government entity operating as a regulated natural monopoly.

Name

Alderwood Water & Wastewater District

Legal name

Alderwood Water & Wastewater District

Website

https://awwd.com

Company type

Private

Founded year

1931

Operating status

Operating

Headcount range

51–100 employees

Short description

Alderwood Water & Wastewater District is a Washington State public utility district headquartered in Lynnwood that provides water distribution and wastewater collection/treatment services to approximately 305,000 residential, commercial, and developer customers across an exclusive service territory in Snohomish County.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Water Reclamation & Reuse Production (Tertiary/Advanced Treatment) (EUANADAD)

Keywords

• Water utility services
• Wastewater treatment
• Sewer collection
• Drinking water supply
• Utility infrastructure

Headquarters

HQ city

Lynnwood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain

Revenue model

1. Water Service Charges: Bi-monthly billing for water consumption based on meter readings, with tiered volumetric rates based on CCF (100 cubic feet) consumption. Base charges vary by meter size, with consumption charges in three tiers.
2. Wastewater/Sewer Service Charges: Bi-monthly billing for wastewater collection and treatment services. Residential customers billed using Seasonal Sewer Averaging methodology based on winter water usage. Commercial customers billed per CCF or minimum charge.
3. Service Connection Fees: One-time fees for new service connections including General Facility Charges (GFCs) based on meter size, plus developer extension and miscellaneous fees
4. Developer/Construction Fees: Fees for developers including extension agreements, planning and development services, and various permits for water/sewer connections

Pricing tiers

Distribution channels5 records

Marketing channels4 records

Core offering

Alderwood Water & Wastewater District is a public utility district that provides water supply, wastewater collection, and treatment services to approximately 305,000 residential and commercial customers in the Lynnwood, Washington area. The district distributes 9.5 billion gallons of freshwater annually, operates a wastewater treatment facility at Picnic Point, and provides developer/contractor services for new service connections and infrastructure.

Product overview

Alderwood Water & Wastewater District provides water and wastewater utility services to approximately 305,000 customers in Washington State. The district operates as a public utility offering core water delivery and sewer/wastewater treatment services, along with supporting customer-facing services including online account management, multiple bill payment options (online, phone, mail, drop box, in-person), low-income discount programs (34% discount for qualifying seniors and disabled residents), and conservation programs such as toilet replacement rebates. Developer and contractor services include service connection applications, pretreatment requirements for commercial/industrial customers, and various permit processes. The district also provides emergency preparedness services and regulatory-compliant water quality reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Service Provides safe and reliable drinking water to over 305,000 customers, delivering approximately 9.5 billion gallons of freshwater in 2025.
• Wastewater/Sewer Service Collection and treatment of sewage and wastewater, with about 25% treated at the Picnic Point facility and the remainder gravity-fed to King County for treatment.
• Online Account Management Customer portal for viewing bills, managing accounts, signing up for e-billing notifications, and scheduling autopay payments.
• Bill Payment Services Multiple payment options including online 24/7, phone payments, mail, drop box, and in-person at district office. Supports various payment methods including credit cards and digital wallets.
• Low-Income Discount Programs Senior Citizen and Permanent Disabled Low-Income Discount Programs offering 34% discount for qualifying residential customers with annual income not exceeding $44,850.
• Toilet Replacement Rebate Program Rebate program enabling customers to replace old toilets with WaterSense labeled efficient models, with rebates up to $75 per qualifying toilet installed.
• Pretreatment Program Required pretreatment for commercial and industrial wastewater customers including FOG (Fats, Oils & Grease) management through grease traps and oil/water separators to prevent wastewater system disruptions.
• Service Connection Applications Application process for new water and sewer service connections including permit processing, side sewer inspections, and meter installation.
• Water Quality Reporting Annual water quality testing and reporting to ensure safe drinking water compliance with EPA and Washington Department of Health standards.
• Service Connection Fees and Developer Fees One-time fees for new service connections including General Facility Charges (GFCs) based on meter size, plus developer extension fees, planning and development services, and various permits for water/sewer connections.

Quantifiable outcome

• 5% average water loss compared to national average of 14%
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• King CountycoreStrategic or Co-development PartnerDue to topography, the majority of AWWD's sewage is gravity fed into King County for treatment at its facilities. Only about 25% of all AWWD sewage can be gravity fed to AWWD's own Picnic Point facility. King County charges AWWD monthly for this treatment and disposal service.
• Clearview Water Supply Agency (CWSA)coreStrategic or Co-development PartnerInterlocal agency partnership for water supply coordination within the district service area
• City of BothellminorChannel Partner/ Reseller/ DistributorFranchise Agreement (6-5-2000) allowing utility to work within public right of way for water/sewer infrastructure maintenance
• City of BrierminorChannel Partner/ Reseller/ DistributorFranchise Agreement (effective 09-02-2014) allowing utility to work within public right of way for water/sewer infrastructure maintenance
• City of MukilteominorChannel Partner/ Reseller/ DistributorFranchise Agreement (7-16-2012) allowing utility to work within public right of way for water/sewer infrastructure maintenance
• Homage of Snohomish CountyminorOthersReferral partnership for repair assistance for disabled persons or senior citizens that have a water leak; provides home repair services including contact at (425) 513-1900 or toll free (800) 422-2024
• Municipal Research and Services Center (MRSC)minorChannel Partner/ Reseller/ DistributorMRSC Rosters for small public works contractor, vendor and consultant services providing access to qualified contractors for district projects

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Seattle Public Utilities: Large Washington State water and wastewater utility serving the broader Seattle metro. Comparable in regulatory structure (municipal utility), service mix (water + wastewater), and rate-regulated revenue model, though at significantly larger scale.
• Snohomish County PUD: Public utility district in the same Snohomish County region as Alderwood. While primarily electric, it operates water/wastewater services and shares the same Washington PUD regulatory structure and customer base geography.

Regional players

• Clark Public Utilities: Washington State public utility district operating in a different geography (Clark County) but with comparable PUD structure, multi-utility service mix, and rate-regulated revenue model. Useful comparable for Washington PUD economics.

Direct peers

• Everett Public Works (Water/Wastewater): Snohomish County-area municipal water and wastewater utility in close geographic proximity to Alderwood. Comparable service territory demographics, regulatory environment, and dual water/wastewater business model.
• Bellevue Utilities: Washington municipal utility providing water, wastewater, and stormwater services to Bellevue and nearby communities. Comparable in service mix, regulatory environment, and high-growth Pacific Northwest suburban customer base.
• King County Wastewater Treatment Division: Regional wastewater treatment provider that actually treats approximately 75% of Alderwood's sewage under an ongoing partnership. Most directly comparable utility in the same Pacific Northwest geography with overlapping service territory and infrastructure.
• Tacoma Water: Washington State municipal water utility serving Tacoma and surrounding areas. Directly comparable in product offering (potable water distribution), regulatory framework, and Pacific Northwest operating environment.

Others

• Clearview Water Supply Agency: Interlocal water supply agency that is actually a subsidiary/partner of Alderwood Water & Wastewater District. Most closely tied to AWWD operationally, providing water supply coordination within the district's service area.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/AlderwoodWater
• Facebookfacebook.com/AlderwoodWater
• LinkedInlinkedin.com/company/awwd

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alderwood Water & Wastewater District