Alliance Building Services

What Alliance Building Services does

Alliance Building Services is a privately held, founder-led facilities services company headquartered at 318 West 39th Street in Midtown Manhattan. Founded in 1992 by Michael A. Rodriguez, the company operates four integrated service lines through sub-brands: Alliance Maintenance (commercial cleaning, janitorial, trash removal, sanitation, window cleaning, carpet care, pest control), Alliance Security (armed and unarmed officers, fire and life safety, crime prevention, security technology), Alliance Restoration (exterior and interior restoration including stone, metal, wood, painting, concrete finishing, caulking), and Alliance Security Technology (access control, biometrics, CCTV, video analytics, visitor management, managed services, cybersecurity consulting). It also operates the Bright Star Messenger Centers and the 24-hour Fusion Center 360 security operations and intelligence sharing center.

The company employs more than 4,000 full-time people, all based in New York City, and manages over 60 million square feet across the NYC tri-state area (New York, New Jersey, Connecticut) with additional service in Florida. Its technology stack centers on field-operations tools rather than AI: the proprietary ECOS employee call-off and dispatch system, a nightly photo-documented inspection system, Cleantelligent quality-control software, and Fusion Center 360, which integrates physical security, real-time video, threat intelligence, and partnerships with U.S. law enforcement and intelligence providers. Cybersecurity on Alliance's own endpoints is provided by Panda Security's Adaptive Defense 360 platform. NMSDC certification (2024) and DHS SAFETY Act designation support institutional and government client access.

Revenue is generated primarily through multi-year managed-services contracts with commercial property owners, REITs, and corporate facility managers (logos include SL Green Realty, RXR Realty, the Empire State Building, Rockefeller Group, and Hudson Yards), supplemented by project-based restoration work and messenger/delivery services. Pricing is quote-based and not publicly disclosed, structured around custom scope, property size, and contract term, with service request forms capturing response priority (1-hour, same-day, or 24-hour SLA). GTM is direct enterprise sales with dedicated account teams and a client portal for major accounts; the company does not use channel partners or resellers and does not disclose revenue.

Name

Alliance Building Services

Legal name

Alliance Building Services

Website

https://alliance.us

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Alliance Building Services is a privately held NYC-based facilities services firm providing commercial maintenance, security, restoration, and security technology to Class A commercial real estate clients across the NYC tri-state area, managing 60M+ square feet with 4,000+ employees since 1992.

Ownership category

akta.pro rank

Product category

Facility Services

NAICS

Services to Buildings and Dwellings (5617), Facilities Support Services (5612), Facilities Support Services (56121), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744), Operators Of Nonresidential Buildings (6512), Services-Help Supply Services (7363)

akta.pro primary industry

Helpdesk & Service Request Coordination (FM Call Handling/Dispatch) (BPABAEAI)

akta.pro secondary industries

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH), Commercial/Office Owners Association Management (BPAJAHAG)

Keywords

• Commercial facility services
• Building maintenance services
• Janitorial and security services
• Building restoration services
• Integrated security operations

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Facility Maintenance & Janitorial Services: Comprehensive commercial cleaning and maintenance services including general office cleaning, trash removal, construction clean-up, emergency services, sanitation, vent cleaning, window cleaning, carpet care, certified document destruction, restroom supplies, and pest control. Revenue generated through long-term facility management contracts with commercial property owners and managers.
2. Security Officer Services: Security services including armed and unarmed guards, fire and life safety, crime prevention programs, and security technology. Staff recruited from law enforcement and military backgrounds. Revenue from contracted security programs customized to client property needs.
3. Building Restoration Services: Exterior and interior restoration services including metal, stone, and wood restoration, high-performance painting, porcelain tile floor revitalization, restroom tile revitalization, glass scratch removal, concrete finishing/polishing, and caulking repairs. Revenue from project-based restoration contracts.
4. Security Technology Services: Technology division providing access control, biometrics, surveillance/CCTV, cybersecurity, managed services, visitor management, turnstiles, video analytics, intercom, and wireless services. Revenue from installation and ongoing managed service contracts.
5. Messenger and Delivery Services: Building messenger center services operated inside Class A commercial office buildings throughout the NYC tri-state area under Bright Star Messenger Centers brand.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Alliance Building Services delivers comprehensive, single-vendor building services to commercial property owners and managers in the NYC tri-state area, bundling facility maintenance (janitorial, sanitation, pest control, window and carpet care), security (armed and unarmed officers, fire and life safety, security technology and training) and building restoration (stone, metal, wood, painting, tile, concrete polishing). The company staffs each account with site-specific teams, supports them with a 24/7 manned operations center and proprietary dispatch, inspection and client-portal technology, and bills through multi-year managed-service contracts.

Product overview

Alliance Building Services operates as a unified platform offering comprehensive building services through three primary sub-brands: Alliance Maintenance (commercial cleaning and facility maintenance), Alliance Security (security officers, technology, and training), and Alliance Restoration (exterior and interior building restoration). The company also operates specialized divisions including Alliance Security Technology (access control, CCTV, biometrics, cybersecurity) and Fusion Center 360 (24/7 security operations center). Supporting infrastructure includes the ECOS employee dispatch system, employee shift availability tools, and client portal. Founded in 1992, the company manages over 60 million square feet across the NYC tri-state area with 4,000+ employees.

Differentiator

Problem solved

Functional benefit

Brands

• Alliance Maintenance: Commercial cleaning and maintenance services including general office cleaning, trash removal, construction clean-up, sanitation, vent cleaning, window cleaning, carpet care, and pest control.
• Alliance Security
• Alliance Restoration

Products and services

• Alliance Maintenance Commercial cleaning and facility maintenance services for Class A office buildings, sports stadiums and retail facilities across the NYC metro area, including general office cleaning, trash removal, construction clean-up, emergency services, sanitation, vent cleaning, window cleaning, carpet care, certified document destruction, restroom supplies and pest control.
• Alliance Security Customized security programs for commercial properties including armed and unarmed security officers, fire and life safety, crime prevention programs, security technology and training services. Security staff are recruited from law enforcement and military backgrounds.
• Alliance Restoration Exterior and interior building restoration services for NYC commercial properties including metal, stone and wood restoration, high-performance painting, porcelain tile floor revitalization, restroom tile revitalization, glass scratch removal, concrete finishing/polishing and caulking repairs.
• Alliance Security Technology

Quantifiable outcome

• 4,000+ full-time employees serving commercial properties
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core, major and minor.

• Panda SecuritycoreTechnology or IntegrationAlliance Security utilizes Panda Security's Adaptive Defense 360 platform for cybersecurity protection of security system operating systems and endpoint devices. This provides endpoint protection and endpoint detection and response capabilities to protect Alliance's security infrastructure investments for clients.
• U.S. Law EnforcementcoreStrategic or Co-development PartnerStrategic partnership with U.S. law enforcement for intelligence sharing and threat monitoring. Through Fusion Center 360, Alliance collaborates with law enforcement to monitor security threats and share information to protect client properties and personnel.
• Industry Intelligence ProvidersmajorTechnology or IntegrationPartnership with industry intelligence providers to monitor advanced security threats and risks through comprehensive data and powerful analytics. Part of Fusion Center 360 integrated security ecosystem providing continuous monitoring of local, regional and global security threats.
• Bright Star Messenger Centers, LLCminorOthersOperating as dba Alliance Security, Bright Star Messenger Centers has provided comprehensive building messenger center services since 2002. Alliance operates multiple messenger centers inside Class A commercial office buildings throughout the NYC tri-state area.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• FirstService Corporation: FirstService operates commercial property services and integrated facility management businesses directly comparable to Alliance's janitorial, security, and building services offerings for premium commercial real estate clients.
• ABM Industries: ABM is the largest publicly traded commercial janitorial, parking, and integrated facility services provider in the U.S., directly comparable to Alliance in janitorial/maintenance for Class A office buildings, security, and HVAC/mechanical services to commercial real estate owners.
• ISS A/S: ISS is a global facility services provider whose U.S. arm competes head-to-head for outsourced commercial cleaning, security, janitorial, and integrated facility management contracts at Class A office buildings similar to Alliance's portfolio.
• Allied Universal: Allied Universal is the largest security services firm in North America, providing uniformed guards, electronic security, and security technology — directly overlapping with Alliance Security's armed/unarmed officer, access control, CCTV, and Fusion Center 360 offerings.
• ServiceMaster Brands (ServPro / ServiceMaster Clean): ServiceMaster's commercial cleaning, janitorial, and disaster/restoration franchises operate a service catalog substantially overlapping Alliance's Alliance Maintenance and Alliance Restoration divisions.

Broad incumbents

• CBRE Group: CBRE's Workplace Experience and Facility Management advisory and outsourced services division competes for integrated facility services mandates at the same Class A office owners and REITs that Alliance serves in NYC.
• Sodexo: Sodexo is a global food and integrated facility services incumbent with a sizable U.S. facilities management arm providing janitorial, maintenance, and security at commercial properties, overlapping with Alliance's integrated service model.
• JLL (Jones Lang LaSalle): JLL's Integrated Facilities Management business delivers outsourced janitorial, engineering, and security services to commercial property owners, representing a broad incumbent peer to Alliance for premium CRE contracts.
• Cushman & Wakefield: Cushman & Wakefield's Global Occupier Services and facility management division provides outsourced building services to CRE landlords, directly comparable to Alliance's Class A NYC commercial office services book.

Emerging players

• BrightView Holdings: BrightView is the largest U.S. commercial landscaping services provider and increasingly bundles adjacent facility services for commercial clients; while landscaping-led, it competes for adjacent CRE services wallet share with integrated players like Alliance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alliance Building Services