What Alterna does

Alterna S.r.l. is an Italian Microsoft Cloud Solution Provider and System Integrator headquartered in Casalecchio di Reno (Bologna), operating within the Altea Federation federative model. Founded in 2013, the company holds all six Microsoft Designations plus specializations including Copilot (Modern Work, Security, Business Applications), Analytics on Microsoft Azure, and Business Applications SMB Management, and is a Microsoft Inner Circle 2023/2024 partner. It delivers end-to-end digital transformation projects across enterprise clients in Italy and Albania (Tirana office), targeting Discrete Manufacturing, Fashion & Retail, Food & Beverage, Engineering & Construction, Energy & Utilities, Pharmaceutical, Healthcare, and Travel & Events.

The technology core is the Microsoft stack: Dynamics 365 Business Central and Finance & Supply Chain Management for ERP; Azure AI Foundry, Copilot Studio, and Power Platform for AI and automation; Microsoft 365 and Teams Voice for Modern Workplace; Microsoft Fabric for unified analytics. On top of this, Alterna has built proprietary assets including the Alterna AI Agents Library (pre-built agents for Finance, Customer Service, Supply Chain, and HR), the Arxeia 365 document management and electronic invoicing suite, Eng2Order Suite for engineering-to-order, K3 Pebblestone for fashion, and a hybrid generative-AI + RPA architecture for end-to-end passive cycle automation.

Revenue is generated primarily through project-based consulting engagements (Dynamics 365 implementation, AI and digital transformation consulting, Microsoft licensing advisory) complemented by recurring managed services and the subscription Arxeia 365 product. Customer acquisition runs through direct enterprise field sales, the Microsoft partner ecosystem, the Altea Federation referral network, and an event-driven demand-gen engine. Two recent acquisitions (IWG in July 2024 and Efficiento in March 2026) have expanded capability and headcount, with the latter anchoring a new Center of Excellence for Agentic Transformation.

Name

Alterna

Legal name

ALTERNA S.r.l.

Website

https://alternanet.it

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Short description

Alterna is an Italian Microsoft Cloud Solution Provider and System Integrator that delivers ERP (Dynamics 365), AI, and digital transformation consulting and managed services to enterprise clients across manufacturing, fashion, food & beverage, construction, energy, pharma, healthcare, and travel.

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting & Microsoft Business Solutions

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Business Process & Digital Transformation Consulting (BPAEAAAD)

akta.pro secondary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Microsoft cloud solutions
• Dynamics 365 implementation
• Enterprise ERP consulting
• AI business automation
• Digital transformation services

Headquarters

HQ city

Casalecchio Di Reno

HQ country

Italy

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Microsoft Dynamics 365 Implementation Services: ERP implementation, migration, and customization services for Microsoft Dynamics 365 Business Central and Finance & Supply Chain Management. Revenue generated through project-based consulting engagements, system integration, and configuration services.
2. AI and Digital Transformation Consulting: Strategic consulting for AI adoption, digital transformation, and process automation. Includes AI agent development, Copilot implementation, and data governance projects.
3. Managed Services: Ongoing managed services including support, maintenance, and continuous improvement for implemented Microsoft solutions.
4. Microsoft Licensing Advisory: Licensing consulting services for Microsoft 365 and related products.
5. Arxeia 365 Document Solutions: Document management, workflow automation, and electronic document solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Alterna is an Italian Microsoft Cloud Solution Provider and System Integrator that delivers end-to-end digital transformation services built on the Microsoft technology stack, including Microsoft Dynamics 365 (Business Central and Finance & Supply Chain Management), Microsoft 365, Azure, Copilot, and the Power Platform. The company combines strategy consulting, implementation, and managed services with proprietary vertical solutions and pre-built AI agents tailored for manufacturing, fashion & retail, food & beverage, engineering & construction, and energy & utilities. It also resells Microsoft licensing and provides change management and AI agent development services for enterprise customers in Italy.

Differentiator

Problem solved

Functional benefit

Brands

• Arxeia 365: Suite for digitalization of business processes and document management, workflow management, dematerialization and digital archiving
• Efficiento
• IWG (Information Workers Group)

Products and services

• Arxeia 365

Quantifiable outcome

• 98%+ automation rate for passive cycle processes, 56,000+ practices processed in 6 months, 4,660 hours saved
• +4 more outcomes

Named customers12 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability8 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered major and core.

• EfficientomajorStrategic or Co-development Partner · 1 March 2026Efficiento was incorporated into Alterna in March 2026, establishing a new Center of Excellence dedicated to Agentic Transformation. This acquisition strengthens Alterna's AI agent capabilities and multi-agent governance expertise.
• NexteamajorStrategic or Co-development Partner · 1 November 2025Nextea partnered with Alterna to present EvolveHR, a model combining Emotional Intelligence, AI Agents, and Data for HR transformation. Also collaborated on change management approaches integrating HR Analytics with emotional intelligence for organizational transformation.
• IWG (Information Workers Group)majorStrategic or Co-development Partner · 1 February 2024IWG entered into Alterna through an acquisition/incorporation transaction, adding specialized capabilities to the Alterna portfolio. This represents strategic expansion through acquisition of complementary expertise.
• MicrosoftcoreTechnology or IntegrationAs a Microsoft Cloud Solution Provider and System Integrator, Alterna is a premier partner with six designations and multiple specializations (Copilot, Analytics on Azure, Business Applications SMB Management). The partnership enables distribution of Microsoft Dynamics 365, Azure, Microsoft 365, and Power Platform solutions with deep technical integration capabilities and joint go-to-market activities.
• Altea FederationcoreStrategic or Co-development PartnerAltea Federation is the parent brand under which Alterna and other consulting companies collaborate in a federative model. Alterna is part of this ecosystem providing clients access to a broad portfolio of consulting, management solutions, and innovative IT solutions. The federation enables expertise sharing, cross-referrals, and collaborative delivery across member companies.
• KepleriAcoreStrategic or Co-development PartnerKepleriA is a strategic partner for AI and data analytics projects. Jointly achieved Analytics on Microsoft Azure Specialization. Collaborates on AI agent development, Microsoft Fabric implementations, and ontology/semantic solutions. Co-develops content and webinars (e.g., 'Dai dati al valore' webinar series) combining business strategy with AI implementation.
• HNRGmajorStrategic or Co-development PartnerHNRG collaborated with Alterna on the Leone 1947 digital transformation project, contributing to the comprehensive ERP, e-commerce, and AI implementation. Partnership demonstrates ability to assemble multi-firm delivery teams for complex transformations.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Avanade: Joint venture between Accenture and Microsoft focused exclusively on Microsoft technologies, including Dynamics 365, Azure, Copilot and AI services. Closest global pure-play Microsoft SI to Alterna, targeting the same enterprise digital transformation and AI mandates.
• Sopra Steria: European IT services and systems integrator with a strong Microsoft and Dynamics 365 practice serving enterprise and public sector clients. Competes directly with Alterna for European ERP modernization and digital transformation engagements, especially in Italy, France and the Nordics.
• Var Group: Italian digital services company owned by Sesa Group, with strong Microsoft, Dynamics 365 and ERP practices. Heads-to-head competitor in the Italian mid-market and enterprise ERP, cloud and digital transformation space.
• Engineering Ingegneria Informatica: Italian-headquartered IT services and systems integration group operating across enterprise IT, digital transformation and public sector. Competes with Alterna for enterprise Microsoft and ERP engagements in Italy.
• Adacta International: Italian-founded consultancy specialising in Microsoft Dynamics 365 Business Central and Finance & Supply Chain Management. Direct competitor for ERP-led digital transformation mandates in the Italian SME and mid-market.
• Lutech Group: Italian IT services provider offering cloud, ERP and digital transformation services to enterprise clients. Overlaps with Alterna on Microsoft-based transformation projects, particularly in the Italian mid-market.

Broad incumbents

• Capgemini: Global systems integrator with a sizeable Microsoft Business Applications practice and a significant Italian delivery footprint. Competes with Alterna on enterprise transformation mandates while offering a much broader portfolio of non-Microsoft services.
• Accenture: Through Avanade and its own Microsoft practice, Accenture is the largest Microsoft SI globally with deep Italian operations. Competes for the same tier-1 Italian enterprise AI and ERP transformation opportunities as Alterna, but at much greater scale.
• Hitachi Solutions: Global Microsoft-focused SI with a large Dynamics 365, Azure and Power Platform practice. Competes with Alterna for multinational transformation mandates and represents a tier-1 global benchmark for Microsoft SI capabilities.
• DXC Technology: Global IT services company with extensive Microsoft and enterprise application practices. Competes with Alterna at the upper end of the European enterprise transformation market while also operating a much broader non-Microsoft portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLyrlhGTQc5qyOtOWSJTOAlUUuEjTOWPz3
• Facebookfacebook.com/alternasrl
• LinkedInlinkedin.com/company/alternasrl
• Xx.com/alternasrl

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alterna