What Internode does

Internode is an Australian internet service provider headquartered in Adelaide, South Australia, founded in 1991 and operating as a wholly-owned subsidiary of TPG Telecom Limited since TPG's 2015 acquisition of iiNet. The company delivers residential and business broadband services over the National Broadband Network across multiple access technologies (FTTP, FTTB, FTTN, FTTC, HFC, and fixed-wireless), supplemented by 5G Home Broadband, Home Wireless Broadband, NodeMobile SIM-only mobile plans operating as an MVNO on Vodafone Australia's network, NodePhone and NodeLine VoIP telephony services, and Fetch TV entertainment bundles. Pricing is subscription-based monthly billing across tiered speed and data plans.

Internode's commercial model is direct-to-consumer, with sales through its website (internode.on.net), phone (13 66 33), and the My Internode self-serve portal. The company has historically differentiated on customer satisfaction (94-98% ratings, multiple Roy Morgan and Canstar Blue awards from 2004-2017), IPv6 technology leadership (first commercial IPv6 service in Australia, 2012), and CO2-neutral operations since 2008. Effective 2026, Internode has ceased acquiring new customers and is redirecting prospects to Vodafone under the TPG Group's consolidated go-to-market strategy, while continuing to service its existing residential and SMB base. The brand portfolio includes Internode, NodeMobile, NodePhone, and NodeLine sub-brands.

Name

Internode

Legal name

Internode Pty Ltd

Website

https://internode.on.net

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Internode is an Australian broadband ISP headquartered in Adelaide, a subsidiary of TPG Telecom, providing NBN, 5G Home Broadband, mobile (NodeMobile), VoIP, and Fetch TV services to residential and SMB customers. New customer acquisition has been redirected to Vodafone as of 2026.

Ownership category

akta.pro rank

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Broadband Services: Monthly subscription revenue from NBN plans (FTTP, FTTB, FTTN, FTTC, HFC), NBN Wireless, Home Wireless Broadband, and 5G Home Broadband services
2. Mobile Services: Monthly SIM-only plans (NodeMobile) with various data allowances ranging from Small to Extra Large tiers
3. Phone Services: VoIP services including NodePhone, Fibre Phone on NBN, NBN Phone, and FTTB Phone
4. Entertainment Services: Fetch TV entertainment service providing television content

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Internode is an Australian internet service provider delivering broadband internet, mobile, and voice telephony services to residential and business customers. Its portfolio is built around NBN plans delivered via multiple connection technologies (FTTP, FTTB, FTTN, FTTC, HFC, fixed-wireless), complemented by NodeMobile SIM-only plans, NodePhone VoIP, NodeLine business telephony, Home Wireless and 5G Home Broadband alternatives, and Fetch TV entertainment bundles.

Product overview

Internode is an Australian Internet Service Provider operating as a subsidiary of TPG Telecom, offering a unified broadband portfolio centered on NBN services delivered via multiple connection technologies (FTTP, FTTB, FTTN, FTTC, HFC, and fixed-wireless). The product suite encompasses residential and business internet plans across various speed tiers (NBN25 through NBN Ultrafast), complemented by mobile services (NodeMobile SIM-only plans), voice telephony (NodePhone VoIP and NodeLine), home wireless and 5G broadband alternatives, and entertainment add-ons (Fetch TV). Business customers receive additional connectivity solutions including Fibre-to-the-Building (TurboFibre), managed equipment options, and multi-office integration services (Internode Business Connect).

Differentiator

Problem solved

Functional benefit

Brands

• NodeMobile: Mobile service brand offering SIM-only plans
• NodePhone
• NodeLine

Products and services

• NBN Plans

Quantifiable outcome

• 98% of customers would recommend Internode (Whirlpool 2011 survey)
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Vodafone AustraliacoreTechnology or Integration · 18 June 2026Internode operates as an MVNO (Mobile Virtual Network Operator) using Vodafone Australia's underlying mobile network infrastructure. The partnership was exposed during a June 2026 network outage affecting 5.7 million customers when Vodafone's national mobile network hub failed for approximately 3.5 hours, impacting Internode mobile customers who had no independent fallback path.
• TPG Telecom LimitedcoreOthersInternode is a subsidiary brand of TPG Telecom Limited, part of the TPG Group which includes Vodafone, TPG, iiNet, AAPT, Pipe Networks, Lebara Mobile, Felix Mobile, and Kogan Mobile. The privacy statement confirms Internode operates under TPG Telecom's corporate structure.
• NBN CocoreTechnology or IntegrationInternode provides services over the National Broadband Network infrastructure owned by NBN Co, including FTTP, FTTB, FTTN, FTTC, and HFC connection types across Australia.
• The Messaging CompanyminorOthersEmail hosting partner for Internode email services after Internode discontinued email services in 2023. Customers who opted-in had their Internode email addresses transferred to The Messaging Company.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• TPG Telecom (TPG brand): Direct sister brand under TPG Telecom, offering residential NBN, mobile, and entertainment services across Australia. Directly comparable as both brands sell similar NBN/mobile products to Australian consumers within the same parent group.
• iiNet: Sister brand under TPG Telecom and former owner of Internode (acquired by TPG in 2015). Offers nearly identical NBN, mobile (MVNO), VoIP, and Fetch TV bundles to Australian households — the closest comparable peer.
• Vodafone Australia: Sister brand under TPG Telecom now receiving Internode's redirected new customer acquisition. Offers NBN, 5G Home Broadband, and postpaid mobile in the same Australian consumer market using the same shared network infrastructure.
• Aussie Broadband: Australian independent NBN and mobile reseller (ASX-listed) competing head-to-head with Internode for residential and SMB subscribers on customer service, price, and NBN plan tier breadth.
• Belong (Telstra): Telstra's budget NBN and mobile brand targeting Australian value-conscious households, competing directly with Internode on NBN pricing and mobile SIM plans.
• Dodo Services: Australian NBN, mobile, and energy reseller (Vocus Group) competing on price-led NBN plans for value-seeking households — directly overlapping Internode's residential target market.
• Superloop: ASX-listed Australian NBN reseller and home wireless broadband provider with comparable residential NBN and 5G home broadband offerings to Internode's customer base.

Broad incumbents

• Telstra: Australia's largest incumbent telecommunications provider operating NBN resale, mobile, and fixed broadband at massive scale. Competes with Internode across the full retail ISP market and owns underlying infrastructure.
• Optus (Singtel Optus): Australia's second-largest incumbent telco offering NBN, 5G Home Broadband, and mobile services. Overlaps directly with Internode's residential portfolio as a broader portfolio competitor with national scale.

Emerging players

• Tangerine Telecom: ASX-listed Australian NBN and mobile reseller with a smaller subscriber base but comparable NBN plan structure, Fetch TV-style bundles, and value-focused residential positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/internode
• Xx.com/Internode
• LinkedInlinkedin.com/company/23385

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Internode