Solulan

What Solulan does

Solulan is a Quebec-based managed IT services and IT consulting firm founded in 1999 and headquartered in Blainville, with additional offices in Varennes, Quebec City, and Toronto. The company serves approximately 600+ clients — primarily small and medium enterprises and large organizations across Quebec and Canada — delivering fixed-price turnkey managed IT packages, co-managed IT services, managed cybersecurity (including MDR/XDR, SOC 2 Type II-backed operations), IT project delivery, hardware procurement, IT staffing through its placement agency, and vCIO strategic advisory. Its technology stack is anchored on Microsoft 365, Azure, Microsoft Intune, Microsoft Teams Phone, and Microsoft Copilot, supplemented by Kaseya, Datto, Fortinet, and Genesys integrations, with a proprietary hosted VoIP platform called SoluVOIP for telephony and omnichannel contact center capabilities. Solulan holds multiple Microsoft Solutions Partner designations (Security, Modern Work, Azure Infrastructure, Copilot Specialist) and Datto Blue Diamond status, positioning it as one of the larger Microsoft partners in North America.

The company monetizes through five revenue streams: recurring subscription-based managed IT service packages (the core), project-based professional services for cloud migration and infrastructure deployment, one-time IT hardware sales via an online procurement platform, IT placement fees for staffing services, and vCIO advisory engagements bundled with managed services or sold standalone. Pricing is quote-based and not publicly disclosed; managed services are billed monthly or annually on fixed-price turnkey tiers, with co-managed alternatives offered as a fractional cost of full outsourcing, and specialized work delivered via hour banks or fixed-scope contracts.

Solulan's go-to-market combines a sales-led motion with enterprise field sales (senior account directors and dedicated account managers), inside sales for SMB inbound, channel partnerships with Microsoft and other vendors, and an IT placement agency as a separate talent channel. Marketing is driven primarily through French-language content (blog, webinars, SEO, email newsletter), Microsoft co-marketing, and referrals from the existing 600+ client base that delivers a stated 95%+ retention rate. The firm's AI and automation practice, formalized with the 2025 Microsoft Copilot Specialist designation, layers AI receptionist capabilities onto SoluVOIP and integrates Deepdesk AI and Microsoft Copilot across contact center environments.

Name

Solulan

Legal name

Solulan

Website

https://solulan.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Solulan is a Quebec-based managed IT services firm founded in 1999 serving 600+ SMEs and enterprises across Canada with Microsoft-anchored managed IT, cybersecurity, cloud, proprietary SoluVOIP telephony, vCIO advisory, and IT staffing.

Ownership category

akta.pro rank

Headquarters

HQ city

Blainville

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Fixed-price, turnkey managed IT service packages covering user support, infrastructure monitoring, preventive maintenance, and security. Delivered as fully managed, co-managed, or cybersecurity-focused tiers. Revenue is recurring (subscription-based monthly/annual), with customizable add-ons and per-scope expansion.
2. IT Projects & Integration: Project-based professional services for network design, infrastructure deployment, cloud migration, cybersecurity projects, and workplace modernization. Charged on a project/scope basis, often with time-and-materials or fixed-price contracts.
3. IT Hardware Sales: Sale of computers, servers, accessories, and networking equipment via a personalized online purchasing platform. Revenue recognized as one-time transactions.
4. IT Placement Agency: Staffing and recruitment services for IT professionals (developers, analysts, engineers, technicians). Revenue model based on successful placement fees, either contingency or retained search.
5. vCIO Advisory Services: Virtual Chief Information Officer (vCIO) strategic advisory services providing IT roadmapping, technology planning, and business-aligned IT strategy. Delivered as part of managed services packages or as standalone consulting engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Solulan delivers end-to-end managed IT services — including 24/7 monitoring, user support, infrastructure management, cybersecurity (MDR/XDR), cloud (Microsoft 365, Azure), and IT project delivery — to SMEs and large enterprises primarily in Quebec and Canada. The company also sells proprietary SoluVOIP hosted IP telephony, contact center solutions, IT hardware via an online platform, and IT staffing through its placement agency, with a vCIO practice providing strategic IT advisory.

Product overview

Solulan is a comprehensive managed IT services company offering an integrated portfolio of technology solutions for businesses in Quebec and Canada. The portfolio is organized around managed IT services (Managed IT Services, Co-Managed IT Services, Managed Cybersecurity Services), IT solutions (IT Support, IT Projects, IT Hardware, IT Network, SoluVOIP Telephony, Contact Centers, IT Placement Agency), cybersecurity services (Security Audit, Infrastructure Security, Phishing Awareness, Dark Web Monitoring, MDR/Proactive Monitoring, Penetration Testing, XDR Security), and Microsoft expertise (Teams Telephony, Intune, Azure, Microsoft 365). The AI and Automation vertical includes Artificial Intelligence, Microsoft Copilot, and Power Platform automation. Core offerings are supplemented by vCIO strategic services. The architecture follows a platform-plus-modules model where managed services form the foundation, with specialized add-on modules addressing specific technology domains.

Differentiator

Problem solved

Functional benefit

Brands

• SoluVOIP: A hosted and secure enterprise IP telephony solution offering a complete set of services for calls, SMS, contact centers, and third-party integrations.

Products and services

• Managed IT Services (Services Informatiques Gérés) Fixed-price, customizable managed IT services providing 24/7 user support, infrastructure monitoring, preventive maintenance, and environment optimization for SMEs and large enterprises.
• Co-Managed IT Services (Services Informatiques Co-Gérés) Co-managed IT services designed to complement an organization's internal IT team, providing additional expertise, capacity, and support for specific projects while internal teams retain control.
• Managed Cybersecurity Services (Services de Cybersécurité Gérés) Managed cybersecurity services providing continuous protection of data, IT infrastructure security, and regulatory compliance (Loi 25, GDPR) with 24/7 threat detection and proactive response.
• IT Support (Support TI) Comprehensive IT support for businesses including rapid incident response, remote or on-site troubleshooting, structured request management, and personalized expert guidance aligned with business objectives.
• IT Projects (Projets TI) Project-based IT services including design, deployment, and maintenance of networking, cybersecurity, cloud and physical infrastructure, compliance, and workplace modernization solutions.
• IT Hardware (Matériel Informatique) IT hardware procurement, configuration, and lifecycle management including computers, servers, accessories, and network equipment delivered through a personalized online purchasing platform.
• IT Network Management (Réseau Informatique) Network management services including real-time supervision, preventive and corrective maintenance, 24/7 support, and architectural optimization with security recommendations.
• SoluVOIP IP Telephony Hosted and secure enterprise IP telephony solution providing voice calls, SMS, contact center capabilities, and integrations with Microsoft Teams, CRM, and WhatsApp, backed by a 99.99% uptime SLA via redundant global data centers.
• Contact Center Solutions (Centres de Contact) Contact center solutions including omnichannel platforms (Microsoft Dynamics 365 Contact Center, Genesys Cloud, AnywhereNOW, Tendfor, Landis), AI virtual agents, and automation for optimizing customer experience across communication channels.
• IT Placement Agency (Agence de Placement TI)

Quantifiable outcome

• 95%+ client retention rate
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability6 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationSolulan is one of the largest Microsoft partners in North America with over 25 years of partnership. The company holds multiple Microsoft designations including Solutions Partner (Security, Modern Work, Azure Infrastructure, Copilot Specialist). Solulan resells and integrates Microsoft 365, Azure, Teams Phone, Intune, and Microsoft Copilot solutions.
• KaseyacoreTechnology or IntegrationKaseya is listed as a key business partnership. Solulan leverages Kaseya's IT management and security platform as part of its managed services offering.
• DattocoreTechnology or IntegrationDatto is a key business partnership. Solulan holds the highest Datto partner tier (Blue Diamond), using Datto's cloud and data protection solutions within its managed services stack.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/solulan

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solulan