What Kaseya does

Kaseya is a privately held, Miami-headquartered IT and security management software provider founded in 2000 and majority-owned by private equity firm Vector Capital. The company serves approximately 40,000 customers across more than 150 countries, principally Managed Service Providers (MSPs) and mid-market corporate IT departments, via a unified platform branded as Kaseya 365 with three bundled editions — Endpoint (RMM, EDR, MDR, endpoint backup), User (email security, security awareness training, dark-web monitoring, SaaS backup), and Ops (PSA via Autotask, IT documentation via IT Glue, QBRs, quoting, billing). Across the platform Kaseya manages more than 17 million endpoints and aggregates over 3 exabytes of backup data and 1+ billion help-desk tickets that feed its proprietary Kaseya Intelligence AI engine, which powers Agentic Digital Specialists (autonomous ticket triage, screenshot-based backup verification, smart insights), an in-product AI assistant (Kaseya Assist), and INKY's generative-AI email security. Kaseya's portfolio reflects an aggressive acquisition strategy — most notably the $6.2 billion Datto acquisition in 2022, plus more recent tuck-ins of SaaS Alerts (2024), Technology Marketing Toolkit (2025) and INKY (2025) — and retains acquired sub-brands including Datto, Unitrends, IT Glue, Vorex, BMS, and Spanning. Revenue is generated primarily via recurring SaaS subscriptions (Kaseya 365 bundles and product SKUs), supplemented by hardware sales (Datto/Unitrends backup appliances, Datto networking), professional services, and managed services delivered through the partner channel. Go-to-market combines direct enterprise sales, inside sales for the mid-market, and a 40,000-strong channel of MSP resellers that take Kaseya products to their SMB clients, with demand-generation driven by the annual Kaseya Connect conferences in Las Vegas and Prague. In 2025 Rania Succar (ex-Intuit) succeeded long-tenured CEO Fred Voccola, launching an AI-first platform strategy, a $100 million EMEA investment, and a Silicon Valley R&D hub in April 2026.

Name

Kaseya

Legal name

Kaseya

Website

https://kaseya.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Kaseya is a private IT and security management platform serving 40,000+ MSP and corporate IT customers across 150+ countries via Kaseya 365 bundled subscriptions spanning RMM, BCDR, PSA, security, and AI-powered automation.

Ownership category

akta.pro rank

Product category

IT Management Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Operations Management (ITOM) Platforms (HDAEALAC)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

Keywords

• Remote monitoring management
• IT security platform
• Business continuity recovery
• Professional services automation
• Endpoint detection response

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS/Subscription Licensing: Subscription-based licensing model for 40+ integrated products across RMM, BCDR, IT documentation, PSA, SaaS backup, security, and networking. Includes bundled Kaseya 365 platform editions (Endpoint, User, Ops).
2. Hardware Sales: Sales of backup appliances (Datto Backup Appliances, Unitrends), networking hardware (Datto Firewalls, Switches, WiFi, Managed Power PDUs), and related infrastructure.
3. Professional Services & Training: Revenue from implementation services, onboarding, training (Kaseya University), and consulting engagements for MSPs implementing Kaseya solutions.
4. Managed Services Delivery: Kaseya enables MSPs to deliver managed services; revenue tied to MSP consumption and growth in customer endpoints/devices managed on the platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Kaseya sells a unified IT and security management software platform purpose-built for Managed Service Providers (MSPs) and corporate IT departments. The Kaseya 365 platform bundles remote monitoring and management (RMM), backup and disaster recovery (BCDR), endpoint security, professional services automation (PSA), IT documentation, and SaaS backup into subscription editions (Endpoint, User, Ops). The platform is powered by Kaseya Intelligence, an AI engine trained on more than 1 billion help desk tickets, 3 exabytes of backup data, and 17+ million managed endpoints.

Product overview

Kaseya is an IT management software provider offering a unified platform architecture branded as Kaseya 365, which combines management, security, and automation capabilities across three editions: Kaseya 365 Endpoint (for device management, security and backup), Kaseya 365 User (for user-targeted security and SaaS protection), and Kaseya 365 Ops (for IT operations and business management). The platform is powered by Kaseya Intelligence, an AI engine leveraging over 3 exabytes of data and 17+ million managed endpoints. The product portfolio spans core categories including BCDR (Datto SIRIS, Unitrends, Datto Backup Appliances), RMM/Endpoint Management (Datto RMM, VSA), IT Documentation (IT Glue, MyGlue), PSA/Service Desk (Autotask PSA, BMS, Vorex), SaaS Backup (Datto SaaS Protection, Spanning), User Security (Datto AV, SaaS Alerts, INKY, BullPhish ID, Dark Web ID), Cybersecurity (Kaseya MDR, Datto EDR, Kaseya SIEM), Compliance Management (Compliance Manager GRC), and Networking Infrastructure (Datto Switches, WiFi, Managed Power, Secure Edge). Additional products include vPenTest for penetration testing, myITprocess for QBR reporting, Kaseya Quote Manager, ConnectBooster for billing, and Network Glue for network documentation.

Differentiator

Problem solved

Functional benefit

Brands

• Kaseya 365 Endpoint: All-in-one subscription for endpoint management, security, and backup covering RMM, patch management, antivirus, EDR, ransomware detection, endpoint backup, and MDR.
• Kaseya 365 User
• Kaseya 365 Ops
• Kaseya Intelligence
• Datto (brand retained post-acquisition)
• INKY (acquired 2025)
• Unitrends
• IT Glue
• RocketCyber (rebranded to Kaseya MDR)
• MSP Success
• Kaseya SIEM

Products and services

• Kaseya Intelligence AI-powered platform engine that connects data across IT environments to deliver automated operations, real-time insights, and autonomous execution for MSPs and corporate IT teams.
• Kaseya 365 Platform Unified subscription platform combining management, security, and automation into one integrated solution, delivered through three editions (Endpoint, User, Ops).
• Kaseya 365 Endpoint All-in-one subscription for managing, securing, and backing up endpoints, bundling RMM, patch management, antivirus, EDR, ransomware detection, endpoint backup, and MDR; 50-endpoint minimum for new customers.
• Kaseya 365 User Subscription for user-targeted threat prevention bundling INKY email security, BullPhish ID security awareness, Dark Web ID, SaaS Alerts cloud detection and response, and SaaS backup; 25-license minimum.
• Kaseya 365 Ops Operations subscription at $129 per user/month bundling Autotask Ultimate PSA, IT Glue Enterprise, myITprocess, Kaseya Quote Manager, ConnectBooster, Network Glue, and MyGlue; minimum 3 user licenses.
• Datto RMM 100% cloud-based remote monitoring and management platform for MSPs with software management, patching, remote control, and ransomware detection.
• VSA (VSA 10) All-in-one endpoint management, network monitoring, patching, remote control, MDM, and plug-and-play automation platform for IT teams.
• Datto SIRIS Business continuity and disaster recovery solution combining backup, retention, rapid recovery, and dedicated cloud to keep critical data and systems online through any disruption.
• Datto Backup Appliances All-in-one backup appliances enabling MSPs to safeguard clients against ransomware, data loss, and downtime.
• Unitrends Backup Appliances Unified backup appliances and software enabling IT teams to defend data in the data center, cloud, SaaS applications, or endpoints.
• IT Glue Cloud-based IT documentation software for tracking and managing IT assets, passwords, policies, and procedures, with API-first capabilities and six new API endpoints for full lifecycle management.
• MyGlue IT collaboration tool empowering end users to securely share and manage assets and passwords with specified teams.
• Autotask PSA Professional services automation platform designed to improve service delivery efficiency and scalability for MSPs; native DarcyIQ Model Context Protocol (MCP) integration available.
• BMS Intuitive PSA tool enabling growing MSPs to stay focused on service delivery and value generation.
• Kaseya SIEM Security information and event management solution unifying endpoint, identity, cloud, and network telemetry across 60+ data sources with automated response and 24/7 SOC support.
• INKY Advanced Email Security AI-powered email security using behavioral analysis and computer-vision brand spoof detection to block advanced phishing and email-based threats.
• Kaseya MDR AI-augmented managed detection and response service providing 24/7 expert monitoring, detection, and response across endpoints, Microsoft 365, and firewalls.
• Datto EDR Endpoint detection and response solution with patented Deep Memory Analysis, behavioral threat detection, rapid response, and MITRE ATT&CK-mapped alerts; 99.62% malware detection rate per Miercom testing.
• Datto AV Next-generation antivirus protection powered by AI to block zero-day attacks and polymorphic threats before disruption or damage.
• SaaS Alerts Cloud detection and response solution monitoring user behavior and system activity across SaaS platforms to detect anomalies and enable automatic remediation.
• BullPhish ID Security awareness training and phishing simulation platform empowering IT teams to educate organizations about cyber threats using AI-generated phishing simulation content.
• Dark Web ID 24/7 dark web surveillance of managed credentials to immediately notify organizations of any detected compromise.
• Datto SaaS Protection Automated cloud-to-cloud backup and simplified recovery for Microsoft 365, Google Workspace, and Salesforce data.
• Spanning Backup Secure SaaS backup for Microsoft 365, Google Workspace, and Salesforce that is independently protected, affordable, and easy to use.
• Compliance Manager GRC Automated, centralized platform for governing operations, managing risk, and maintaining compliance across multiple frameworks.
• vPenTest Automated network penetration testing tool enabling IT teams to proactively identify exploitable vulnerabilities with detailed compliance reports.
• Datto Secure Edge Cloud-managed Secure Access Service Edge (SASE) solution helping organizations achieve a zero-trust security posture regardless of user location.
• Datto Switches Cloud-managed switches delivering high-performance, reliable, affordable connectivity integrated throughout the IT toolset.
• Datto WiFi Cloud-managed Wi-Fi 6 access points delivering powerful wireless networks with optimized coverage and seamless roaming.
• Datto Managed Power Cloud-managed smart PDUs delivering reliable power distribution, remote troubleshooting support, and minimized costly on-site visits.
• MSP Success Growth ecosystem program for MSPs combining digital marketing tools, peer learning programs, and community resources to help MSPs acquire new customers and grow profitably.

Quantifiable outcome

• 75% cost per endpoint savings (from $14.50 to $3.99)
• +10 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core, regional and minor.

• DarcyIQcoreTechnology or Integration · 4 September 2025Native Kaseya Autotask integration via Model Context Protocol (MCP) server, enabling MSPs to manage tickets, projects, and client accounts through natural language conversations. Early adopters report 60% reduction in administrative tasks and 45% faster ticket resolution.
• Upstream ABregionalChannel Partner/ Reseller/ DistributorPartnership strengthening Kaseya's presence in the Nordics (Sweden, Norway, Denmark, Finland), expanding local partner network and market reach in EMEA.
• CysurancecoreStrategic or Co-development PartnerCyber Insurance Fast Track program partnership enabling MSPs to pre-qualify clients for cyber insurance with automated security control documentation. MSPs can position security documentation as a billable service.
• INKYcoreOEM/ Whitelabel/ Licensing PartnerAcquired AI-powered email security provider INKY in October 2025, replacing Graphus. INKY provides behavioral analysis and computer-vision brand spoof detection, now integrated into Kaseya 365 User platform.
• Technology Marketing Toolkit (TMT)coreGTM or Marketing PartnerPartnership expanding MSP Success community investment, adding Technology Marketing Toolkit resources, peer groups, and events to accelerate MSP growth and profitability.
• Kaseya Connect 2026 Sponsors (CyberFOX, Cynomi, EasyDMARC, Huntress, inforcer, NinjaOne, Rewst, Sherweb, ThreatLocker)minorGTM or Marketing PartnerNine sponsor companies supporting Kaseya Connect 2026 conference, offering expertise in zero-trust security, AI automation, cloud distribution, and MSP growth strategies.

Scale indicators16 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• NinjaOne: NinjaOne is a fast-growing, cloud-native RMM and endpoint management platform purpose-built for MSPs and corporate IT. It directly competes with Kaseya's Datto RMM and VSA products, and is frequently cited alongside Kaseya as a Kaseya Connect sponsor and emerging threat to legacy RMM incumbents.
• ConnectWise: ConnectWise is the closest direct competitor to Kaseya in the MSP platform market, offering RMM, PSA, cybersecurity, and business automation tools. Per Omdia, ConnectWise leads Kaseya by 23.8% to 22.5% market share in the $20B+ RMM/PSA market, making it the most head-to-head competitor in the same customer segment and product categories.
• N-able: N-able provides RMM, backup, security, and MSP productivity tools, directly competing with Kaseya's RMM, BCDR, and security offerings. As a focused MSP-only platform (spun out from SolarWinds), N-able targets the same primary customer segment with a similar end-to-end value proposition.

Emerging players

• Huntress: Huntress is a managed cybersecurity platform built for MSPs and SMBs, offering EDR, MDR, and security awareness training. It directly competes with Kaseya's Datto EDR and Kaseya MDR offerings, and was notably a Kaseya Connect 2026 sponsor, signaling its growing role in the MSP security ecosystem.
• Atera: Atera offers an all-in-one PSA and RMM platform built for MSPs with a usage-based pricing model. It competes directly with Kaseya's Autotask PSA and VSA/Datto RMM, particularly among smaller MSPs and startups drawn to its simpler, AI-native approach.

Broad incumbents

• SolarWinds: SolarWinds offers IT infrastructure management, observability, and service desk software widely used by both MSPs and enterprise IT teams. It competes with Kaseya in endpoint, network, and IT operations management, and historically has been a peer in the RMM/IT management space before N-able was spun out.
• ServiceNow: ServiceNow is a leading enterprise platform for digital workflows, IT service management, and security operations. While it competes with Kaseya in IT operations management (ITOM) and PSA/service desk functionality at the high end of the market, it is not focused on the MSP/SMB channel and represents a broader-platform incumbent.
• ManageEngine (Zoho): ManageEngine is the enterprise IT management division of Zoho, offering a broad portfolio of IT operations, security, and service management software. Its products directly overlap with Kaseya's RMM, ITSM, endpoint management, and security capabilities, but it serves a broader enterprise customer base beyond the MSP channel.

Others

• Continuum (now ConnectWise): Continuum was a major MSP-focused managed services and RMM platform that merged with ConnectWise and now operates as part of that organization. It represents the historical peer set in MSP platform consolidation that Kaseya itself participated in through its Datto acquisition.
• Pax8: Pax8 is a leading cloud distributor for MSPs, curating and reselling software solutions including competing RMM, security, and PSA products. It is an ecosystem participant and channel partner adjacent to Kaseya, enabling MSPs to procure competing and complementary solutions to the Kaseya 365 platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/KaseyaCorp
• YouTubeyoutube.com/kaseyainc
• Facebookfacebook.com/KaseyaFan
• LinkedInlinkedin.com/company/kaseya
• Instagraminstagram.com/kaseyalife

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries10 records

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A21 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kaseya