Strategic Solution Partners

What Strategic Solution Partners does

Strategic Solution Partners (SSP) is a privately held hospitality consulting and task force staffing firm headquartered in Miami, Florida, with a secondary office in West Chester. Founded in 2007 by Bill Scanlon, SSP serves U.S. hotel owners, third-party management companies (including Highgate, Sage Hospitality, Aimbridge, Pyramid Hotel Group, HEI Hotels & Resorts, Virgin Hotels, Omni, Loews, Kimpton, and Marriott International), asset managers, and independent properties. The company maintains a curated network of 775+ pre-vetted hospitality professionals and has supported more than 1,000 active hotel properties (1,200+ historically). Scaled primarily on a small internal team supplemented by a contractor network, SSP monetizes two professional-services lines: task force staffing (placing interim leaders such as GMs, Revenue Managers, F&B Directors, Sales leaders, HR, and Controllers into hotels during transitions, seasonal demand spikes, openings, or crises) and Industry Expert Consulting (project-based advisory across Finance, F&B, HR, Marketing, Operations, Revenue Management, Sales, and Wellness & Sustainability, launched February 2022). Pricing is per-engagement and not publicly disclosed; engagements run through direct enterprise sales, website inquiries, and repeat relationships. SSP does not operate a software product, proprietary platform, or developed technology stack, and has no AI, API, or SDK offerings. The firm is recognized through Inc. 5000 (2016, 2018, 2019) and Financial Times Americas Fastest Growing Companies (2020, 2024), and publishes the annual Talent Trends Study jointly with SearchWide Global and SalesBoost.

The business model is asset-light and labor-arbitrage-driven: SSP earns the spread between billable rates charged to hotel clients and compensation paid to deployed consultants, plus project-based consulting fees. Go-to-market is direct B2B enterprise sales with no resellers, marketplaces, or third-party distribution; demand generation is content-led via the SSP blog, LinkedIn (38,000+ followers), email newsletter, and earned media in hospitality industry publications. Internally, headcount is small relative to the contractor fleet, and SSP advertises a 24-72 hour deployment SLA as a core operational capability rather than a software-enabled feature.

In June 2025, Jacqueline Villamil became CEO and sole owner following founder Bill Scanlon's retirement, completing an internal succession that had begun when Villamil joined in 2008. The company concurrently introduced the fifth iteration of its logo and an updated brand identity. Its operating geography is primarily the United States, with a disclosed international engagement in Panama for the pre-opening of American Trade Hotel (Ace Hotel). No institutional investors or external funding rounds are disclosed in the data, and the company remains a privately held, founder-transitioned professional services firm.

Name

Strategic Solution Partners

Legal name

Strategic Solution Partners

Website

https://strategicsolutionpartners.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Strategic Solution Partners is a Miami-based hospitality consulting and task force staffing firm serving U.S. hotels since 2007. It deploys 775+ pre-vetted interim leaders and provides project-based advisory across eight disciplines to hotel ownership groups, management companies, and independent properties.

Ownership category

akta.pro rank

Headquarters

HQ city

West Chester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Hotel Task Force Staffing: SSP's foundational service providing interim hospitality leaders (General Managers, Revenue Managers, F&B Directors, Sales leaders, HR leadership, Controllers, etc.) who fill temporary, revenue-generating roles for hotels during leadership gaps, seasonal demand, property openings, or operational turnarounds. Revenue is generated through hourly/daily contract rates for placed consultants.
2. Industry Expert Consulting: Project-based strategic advisory consulting across disciplines including revenue management, food and beverage, hotel operations, finance, human resources, sales, marketing, and wellness and sustainability. Senior professionals with decades of experience work directly with hotel leadership teams on measurable operational improvements. Launched February 2022.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Strategic Solution Partners (SSP) is a hospitality solutions firm that places pre-vetted interim hospitality professionals into temporary leadership roles at hotels during transitions, openings, or operational turnarounds, and delivers project-based strategic consulting across disciplines including revenue management, food and beverage, operations, sales, marketing, finance, HR, and wellness and sustainability. The company is not a software provider but a staffing and consulting services firm with a curated network of 775+ hospitality professionals supporting 1,200+ hotel properties across the United States.

Product overview

Strategic Solution Partners (SSP) is a hospitality solutions firm offering two primary service lines: Hotel Task Force Staffing (providing pre-vetted interim hospitality professionals for temporary leadership roles) and Industry Expert Consulting (project-based strategic advisory across eight disciplines: Finance, Food & Beverage, HR, Marketing, Operations, Revenue Management, Sales, and Wellness & Sustainability). The company operates as a consulting and staffing services provider, not a software product company. SSP also produces annual Talent Trends Studies on hospitality workforce challenges. The portfolio is organized as service offerings rather than a platform-plus-modules architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Task Force Staffing Interim hospitality leaders (General Managers, Revenue Managers, F&B Directors, Sales leaders, HR leadership, Controllers) placed into temporary, revenue-generating roles at hotels during leadership gaps, transitions, seasonal demand, property openings, or operational turnarounds. SSP can frequently deploy qualified professionals within 24 to 72 hours.
• Industry Expert Consulting Project-based strategic advisory and consulting across eight hospitality disciplines (Finance, Food & Beverage, HR, Marketing, Operations, Revenue Management, Sales, and Wellness & Sustainability), delivered by senior professionals with decades of experience working directly with hotel leadership teams.
• Finance Consulting Advisory services covering financial planning, analysis, and strategic financial management for hotel operations, delivered as part of the Industry Expert Consulting practice.
• Food and Beverage Consulting Expert guidance on F&B operations, menu optimization, beverage programs, and kitchen leadership for hotels and resorts.
• HR Consulting Human resources and talent strategy consulting including recruitment, retention, employee engagement, and culture development for hotels.
• Marketing Consulting Marketing strategy and digital positioning services to enhance hotel visibility and guest acquisition.
• Operations Consulting Hotel operations optimization consulting to improve efficiency, service delivery, and overall property performance.
• Revenue Management Consulting Revenue strategy and optimization consulting including RevPAR management, pricing strategies, and distribution optimization.
• Sales Consulting Sales strategy development and execution support for hotel revenue generation and market penetration.
• Wellness and Sustainability Consulting Wellness programming and sustainability strategy consulting for hotels, including environmental certifications and employee well-being initiatives.

Quantifiable outcome

• Rapid deployment capability: SSP can frequently place qualified professionals within 24 to 72 hours
• +5 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• SearchWide Global (SWG)coreStrategic or Co-development PartnerSSP has partnered with SearchWide Global on multiple editions of its Talent Trends/Gig Studies (2019, 2021, 2022, 2023/2024). SearchWide Global is a hospitality executive search firm that collaborated with SSP to survey the hospitality landscape on talent and the gig economy, producing research reports on contractor workforce trends in the hospitality industry.
• SalesBoostcoreStrategic or Co-development PartnerSSP partnered with SalesBoost on its annual Talent Trends/Gig Studies to survey hospitality executives and contractors on talent, staffing, and workforce challenges. SalesBoost provides sales enablement expertise that complements SSP's hospitality knowledge in these joint research initiatives.
• Prosper HotelsminorStrategic or Co-development PartnerProsper Hotels is listed as a 'Strategic Alliance' of SSP. Founded and managed by SSP Industry Expert Josh Ramsey, Prosper Hotels provides commercial-level revenue support including revenue management, analytics, performance marketing, and group housing. SSP case studies reference Prosper's work with hotel clients.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• HVS: Hospitality consulting and valuation firm providing operational advisory, asset management, and executive search to hotels. Comparable to SSP because it addresses overlapping consulting needs of hotel ownership and management clients.
• Horwath HTL: Global hospitality consulting firm providing hotel advisory, operations, and asset management services. Comparable to SSP because it sells strategic advisory to hotel ownership groups and management companies across the same consulting disciplines.
• Prosper Hotels: Commercial hospitality revenue management firm founded by SSP Industry Expert Josh Ramsey as a strategic alliance. Directly comparable to SSP because it provides revenue management, analytics, and performance marketing consulting to hotels.
• SearchWide Global: Hospitality-focused executive search firm that partners with SSP on the annual Talent Trends Study. Directly comparable to SSP because it recruits senior hospitality leaders and shares overlapping client and candidate networks.
• SalesBoost: Sales enablement firm specializing in hospitality sales training and a research partner of SSP. Comparable because it addresses overlapping sales consulting and training needs of hotel clients.

Broad incumbents

• Heidrick & Struggles: Global executive search firm that places senior leaders including interim executives across industries including hospitality. Comparable to SSP because it addresses the same core need (senior leadership placement and advisory) at much larger scale.
• Korn Ferry: Global organizational consulting firm combining executive search, leadership development, and advisory services. Comparable to SSP because it overlaps with both the interim executive placement and project-based consulting offerings SSP provides to hotels.
• Robert Half International: Large staffing and consulting firm placing finance, accounting, and operational professionals on temporary and permanent bases. Comparable to SSP because it competes for the same interim professional placement spend that hotel clients allocate.

Emerging players

• Crystal Payroll: Hospitality-focused payroll and workforce management provider serving hotels and restaurants. Partial comparability with SSP because both serve the hospitality workforce needs, though Crystal Payroll is technology/payroll rather than executive staffing.
• Hotel Effectiveness: Hospitality labor management SaaS platform that helps hotels schedule and manage workforce productivity. Partially comparable to SSP because both target hospitality operations leaders, though Hotel Effectiveness is technology-enabled rather than staffing-based.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@StrategicSolutionPartners
• LinkedInlinkedin.com/company/2674719

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strategic Solution Partners