What Jump Desktop does

Jump Desktop is a privately held remote desktop software company founded in 2014 and headquartered in Toronto, Canada, with a workforce of 11-50 employees. The company provides a multi-platform remote access product consisting of two primary components: a Viewer client (available natively on Windows, macOS, iOS, Android, Linux, and via Web browser) used to initiate connections, and a Connect agent installed on target macOS and Windows machines to enable remote access. The platform supports industry-standard RDP and VNC protocols alongside Jump Desktop's proprietary Fluid 2.0 protocol, which is positioned for superior speed, 4:4:4 10-bit color fidelity, and surround-sound audio. The product is distributed via direct website downloads, the Mac App Store, and the iOS App Store.

The company's revenue model is subscription-based with two distinct streams: individual consumer/prosumer plans billed monthly, and Teams/Enterprise licensing billed per user per month with no hidden fees. The enterprise tier, branded Jump Desktop for Teams, adds SSO, 2FA enforcement, SCIM provisioning, MDM-supported mass deployment, access groups, audit logs, and centralized admin dashboards. A REST API (Jump Desktop Cloud API, versioned through v1.0.4 as of October 2025) exposes team, device, user, access group, billing, and activity-log management for IT automation. The company holds SOC 2 Type 2 compliance, positioning it for procurement in regulated mid-market and enterprise deals.

Jump Desktop operates a product-led growth motion with self-serve onboarding (advertised as under five minutes) supplemented by a direct enterprise outreach channel via [email protected]. The company is independently operated with no disclosed venture funding, parent company, or M&A activity in the available data, and maintains a global footprint without geographic restrictions. Recent strategic activity is concentrated in incremental Cloud API enhancements and enterprise feature deepening rather than major platform pivots.

Name

Jump Desktop

Legal name

Jump Desktop

Website

https://jumpdesktop.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Jump Desktop is a privately held Toronto-based remote desktop software company offering multi-platform RDP, VNC, and proprietary Fluid 2.0 remote access tools for individuals and enterprise teams via subscription and per-user licensing.

Ownership category

akta.pro rank

Product category

Remote Desktop Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC)

akta.pro secondary industries

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Remote Workstations & Virtual Desktops for Media (GPU VDI, secure access) (MPAHANAE)

Keywords

• Remote desktop software
• RDP VNC client
• Remote access solutions
• Desktop virtualization
• Remote workforce tools

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Individual Subscriptions: Subscription-based licensing for individual users accessing remote computers from various devices (Windows, Mac, iOS, Android, Linux, Web)
2. Teams/Enterprise Licensing: Per-user transparent billing model for team-based deployments with features including SSO, 2FA enforcement, SCIM, access groups, and admin dashboard management

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Jump Desktop is a secure remote desktop platform that enables users to connect to any computer from anywhere using native clients available for Windows, macOS, iOS, Android, Linux, and web browsers. The product supports the RDP and VNC standards alongside Jump Desktop's proprietary Fluid 2.0 protocol for high-performance remote sessions, and ships with a separate agent (Jump Desktop Connect) for target machines. For teams, Jump Desktop for Teams adds centralized management with SSO, 2FA enforcement, SCIM provisioning, access groups, and transparent per-user licensing.

Product overview

Jump Desktop is a secure remote desktop platform consisting of two main components: the Jump Desktop Viewer client applications (for Windows, macOS, iOS, Android, Linux, and web) that users install on devices they want to control from, and Jump Desktop Connect agent software installed on target computers to enable remote access. For enterprise teams, Jump Desktop for Teams provides a centralized management platform with SSO, 2FA, SCIM, access groups, and billing management. The Jump Desktop Cloud API (v1.0) provides programmatic access to team management functions. The platform supports RDP, VNC, and the proprietary Fluid 2.0 protocol for remote connections.

Differentiator

Problem solved

Functional benefit

Brands

• Jump Desktop for Teams: Enterprise team management platform with SSO, 2FA, SCIM support, team dashboards, and per-user licensing for remote desktop access.
• Jump Desktop Connect

Products and services

• Jump Desktop (Viewer) Native remote desktop viewer client that lets users connect to and control remote computers running RDP, VNC, or Jump Desktop Connect. Available for Windows, macOS, iOS, Android, Linux, and web browsers, targeting individual professionals and consumers who need cross-platform remote access.
• Jump Desktop Connect Agent software installed on the computer being accessed, available for macOS and Windows (exe and MSI installers). Enables remote connections to that machine and, when deployed in a Teams environment, automatically registers it with the team's managed computer list.
• Jump Desktop for Teams Enterprise team management platform that lets administrators centrally manage users, machines, access groups, and security settings for Jump Desktop deployments. Includes SSO, 2FA enforcement, SCIM provisioning, audit/activity logs, and transparent per-user billing, targeting business teams and enterprise organizations.
• Jump Desktop Cloud API REST API (OpenAPI 3.0, base URL https://api.jumpdesktop.com) that exposes Jump Desktop for Teams resources for programmatic management, including teams, computers, users, access groups, annotations, billing, and connection history. Authentication uses API tokens generated from the web dashboard, with SDK code samples in Shell/Curl, Node.js, Go, PHP, Python, and C#.

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• TeamViewer: Direct peer: cross-platform remote desktop and remote access SaaS serving both individuals and enterprises. Closest comparable by product surface (RDP/VNC-equivalent protocol, multi-OS clients, enterprise management), scale, and target customer.
• AnyDesk: Direct peer: remote desktop software with proprietary DeskRT codec optimized for low-latency, high-fidelity sessions. Competes with Jump Desktop on speed/performance narrative and serves the same SMB-to-enterprise remote-access use cases.
• Splashtop: Direct peer: remote access and remote desktop SaaS with individual, team, and enterprise tiers (SSO, SCIM, MDM). Closely matches Jump Desktop's pricing/positioning and PLG + enterprise sales hybrid motion.
• NoMachine: Direct peer: cross-platform remote desktop software using NX protocol for high-performance remote access. Comparable to Jump Desktop's Fluid 2.0 protocol in emphasizing proprietary performance over standard RDP.

Broad incumbents

• GoTo (GoToMyPC / LogMeIn): Broad incumbent: legacy remote access products (GoToMyPC, LogMeIn Pro) bundled within a larger communications and IT management portfolio. Competes in the same paid remote desktop category as Jump Desktop with broader enterprise reach.
• Citrix (Cloud Software Group): Broad incumbent: enterprise VDI/DaaS leader (Citrix Virtual Apps and Desktops) serving large organizations. Comparable at the enterprise remote-access category but operates at significantly larger scale and breadth than Jump Desktop.
• Microsoft Remote Desktop Services: Broad incumbent: Microsoft's built-in RDP server and remote desktop client ships with Windows and is free. Sets the protocol and pricing baseline against which Jump Desktop's Fluid 2.0 and enterprise tier must differentiate.
• Chrome Remote Desktop (Google): Broad incumbent: free cross-platform remote desktop from Google. Provides a credible no-cost alternative for individual users, particularly on web and Chromebooks, constraining Jump Desktop's consumer pricing power.

Emerging players

• Parsec: Emerging player: low-latency remote desktop focused on creative professionals and gaming (GPU-accelerated sessions). Comparable to Jump Desktop on performance differentiation but with a more focused niche go-to-market.
• RustDesk: Emerging player: open-source remote desktop alternative positioned as a privacy-friendly TeamViewer replacement. Represents a free, community-driven threat to Jump Desktop's individual and SMB pricing tier.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/jumpdesktop
• Facebookfacebook.com/jumpdesktop
• LinkedInlinkedin.com/company/jumpdesktop

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jump Desktop