Panorama9
Panorama9 is a cloud-based IT monitoring and management SaaS platform that uses lightweight agents on Windows, Mac, and Linux devices to deliver patch management, remote control, asset tracking, and compliance reporting for SMBs and managed service providers via per-agent monthly subscriptions.
- Company typePrivate
- Founded2010
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Panorama9 does
Panorama9 is a cloud-based IT monitoring and management SaaS platform that provides unified patch management, remote control, network discovery, asset tracking, and compliance monitoring through lightweight agents deployed on Windows, macOS, and Linux endpoints. The platform's core technology is a self-updating P9 agent (approximately 4MB of daily network traffic per device, performing around 3,952 daily health checks) that reports telemetry over HTTPS to a cloud dashboard at dashboard.panorama9.com, with built-in remote control (P9 Connect) and full REST API access. Multi-tenant MSP Control Panel support, integrations with Zendesk, Datto Autotask, Computicate PSA, ScalePad, Microsoft Active Directory/Azure AD, WSUS, SAML, and Nagios, and 365+ days of stored historical telemetry anchor the technical positioning.
The company monetizes via per-agent monthly subscriptions priced at $1.79 for the Basic tier (asset management and monitoring) and $2.89 for the Premium tier (adding automated patch management, P9 Connect remote control, scripting, integrations, and API), with custom pricing for MSP accounts. Acquisition is product-led through a free 30-day trial and self-serve signup, supplemented by AnyTech365 (the strategic owner) providing 24/7 multilingual tech support. Primary customer segments are SMBs managing 10 to 10,000+ computers and managed service providers requiring multi-tenant control; named customers include Control Group, EndoChoice, and SoftCom Solutions. The company is privately held and owned by AnyTech365, with offices in San Francisco (HQ), Marbella, and Torremolinos, and 11-50 employees.
Panorama9 firmographics
Firmographics- Name
- Panorama9
- Legal name
- Panorama9
- Website
- https://panorama9.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Panorama9 is a cloud-based IT monitoring and management SaaS platform that uses lightweight agents on Windows, Mac, and Linux devices to deliver patch management, remote control, asset tracking, and compliance reporting for SMBs and managed service providers via per-agent monthly subscriptions.
- Ownership category
- akta.pro rank
Panorama9 industry classification
Industry- Product category
- IT Monitoring and Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- IT Knowledge Management & Service Desk Platforms (HDAEALAH)
Keywords
Where Panorama9 is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Panorama9 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Software Subscriptions (Per Agent): Monthly subscription pricing based on the number of P9 Agents deployed. Three tiers: Basic at $1.79/agent/month, Premium at $2.89/agent/month, and MSP with custom pricing. Revenue is recurring based on agent count, allowing for land-and-expand dynamics as customers add more devices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic - Essential monitoring and asset management |
| Subscription | Monthly | Premium - Full-featured IT management with automation |
| Subscription | Monthly | MSP - Multi-tenant management for managed service providers |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels8 records
Panorama9 product offering
Product offeringCore offering
Panorama9 is a cloud-based IT monitoring and management platform delivered as SaaS. It deploys lightweight P9 Agents across Windows, macOS, and Linux endpoints to provide patch management, remote control (P9 Connect), automated network discovery, asset tracking, and compliance monitoring through a unified web dashboard with optional multi-tenant MSP Control Panel.
Product overview
Panorama9 is a cloud-based IT monitoring and management platform offered as a unified solution with three pricing tiers. The core P9 platform is supplemented by the P9 Agent software (for Windows, macOS, and Linux) that reports device information to the cloud-based Dashboard. Premium capabilities include P9 Connect for built-in remote control, automated Patch Management, and 10+ third-party integrations including Zendesk, Datto Autotask, and Microsoft Active Directory. The MSP Control Panel enables managed service providers to manage multiple client environments with templates and extensions. Mobile access is provided via the P9 Remote Manager App for iOS and Android.
Differentiator
Problem solved
Functional benefit
Brands
- P9 Connect: Built-in remote control solution for devices, allowing technicians to remotely access and manage computers and servers.
- P9 Remote Manager
- P9 Backstage
Products and services
- Panorama9 IT Monitoring and Management Platform Cloud-based unified IT monitoring and management platform that delivers patch management, remote control, network discovery, asset tracking, and compliance monitoring for IT administrators and managed service providers managing 10 to 10,000+ devices.
- P9 Agent Lightweight cross-platform endpoint agent for Windows, macOS, and Linux that collects hardware, software, user, and network information, performs automated health checks, and reports to the Panorama9 cloud via HTTPS.
- P9 Connect Built-in remote control and remote administration solution enabling technicians to access devices across networks and firewalls, with 256-bit AES session encryption, built-in chat, file transfer, multi-monitor support, session recording, and a debugging toolbox.
- P9 Remote Manager Mobile App Mobile application for iOS and Android that allows IT administrators to remotely manage and monitor their Panorama9 IT environment from mobile devices.
- Automated Patch Management Automated patch management system that detects missing patches across operating systems and 90+ third-party applications including Firefox, Adobe Flash, Adobe Reader, Java, and 7-Zip, with scheduling, prioritization, and reboot management.
Quantifiable outcome
- 10-minute complete analysis of a computer after agent deployment
- +4 more outcomes
Companies that use Panorama9
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Panorama9 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature8 records
Panorama9 partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- AnyTech365coreAnyTech365 is Panorama9's tech support partner providing 24/7 technical support 365 days a year. With 400+ employees in 5 offices worldwide, they provide support in 38 languages. They offer remote support connections and phone-based assistance for Panorama9 customers unable to find solutions through the knowledge base or in-app chat.
- ZendeskcoreIntegration allowing issues detected by Panorama9 to automatically generate Zendesk tickets. The Panorama9 App in Zendesk Marketplace enriches tickets with detailed device information. Supports ticket creation, automatic closure when issues resolve, and asset linking.
- Datto Autotask PSAcoreIntegration enabling issues detected by Panorama9 to generate tickets in Datto Autotask. Supports ticket creation, automatic closure, asset export as Configuration Items, and linking existing Configuration Items to Panorama9 assets.
- Microsoft Active DirectorycoreBuilt-in integration in the Windows agent for Active Directory synchronization. Enables remote agent deployment, automatic AD group import, blind spot detection, and group-based policy application.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Panorama9 competitors and assessment
Company assessmentDirect peers
- NinjaOne: NinjaOne is a cloud-native RMM platform purpose-built for MSPs and IT teams, with endpoint monitoring, patch management, remote control, and a multi-tenant MSP console — directly comparable to Panorama9 across customer segment, core feature set, and PLG SaaS distribution model.
- Atera: Atera offers an all-in-one RMM + PSA platform for MSPs at per-technician pricing, with patch management, remote access, scripting, and a multi-tenant dashboard — directly comparable to Panorama9's MSP tier on pricing model, target buyer, and feature scope.
- ConnectWise (Automate / ScreenConnect): ConnectWise Automate is an RMM platform and ScreenConnect is remote-access software widely adopted by MSPs — directly comparable to Panorama9's endpoint monitoring, patching, and remote control capabilities within the same MSP customer base.
- Kaseya (VSA / Datto RMM): Kaseya VSA and Datto RMM are flagship RMM products serving MSPs with patching, monitoring, remote control, and multi-tenancy — directly comparable to Panorama9 across core RMM functionality and customer segment.
- Syncro: Syncro combines RMM, PSA, and remote access into a single per-technician SaaS platform aimed at SMB-focused MSPs — directly comparable to Panorama9's combined monitoring, patching, remote control, and PSA integration offering.
- N-able (formerly SolarWinds MSP): N-able provides RMM, backup, and security software purpose-built for MSPs managing SMB endpoints — directly comparable to Panorama9 in target market, multi-tenant architecture, and core endpoint management capability.
Broad incumbents
- ManageEngine Endpoint Central: ManageEngine Endpoint Central is a broad endpoint management suite from Zoho covering patching, asset management, remote control, and compliance for SMB and enterprise — overlapping deeply with Panorama9's monitoring/patch/asset/remote-control stack, but as part of a much wider IT management portfolio.
- Freshworks (Freshservice): Freshservice is a cloud ITSM/ESM platform with asset management, change management, and integrations relevant to SMB IT — adjacent to Panorama9 in IT operations software for SMBs, with overlapping asset/change/integration touchpoints but a service-desk-first orientation.
Others
- TeamViewer: TeamViewer is a remote-access and remote-control platform that Panorama9 explicitly positions P9 Connect against — adjacent peer in the remote support category, often bundled by MSPs alongside their RMM of choice.
Emerging players
- Action1 Corporation: Action1 is a cloud-native patch management and endpoint management platform with a free tier and per-endpoint SaaS pricing targeting SMBs and MSPs — closely comparable to Panorama9 on cloud delivery, endpoint focus, and PLG-style free-tier acquisition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Panorama9 social profiles
Digital presencePanorama9 compliance and trust
Trust signalCompliance1 record
Panorama9 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Panorama9 leadership team
Management profileNumber of profiles
Profiles2 records
Panorama9 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Panorama9 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Panorama9
What does Panorama9 do?
Panorama9 is a cloud-based IT monitoring and management platform delivered as SaaS. It deploys lightweight P9 Agents across Windows, macOS, and Linux endpoints to provide patch management, remote control (P9 Connect), automated network discovery, asset tracking, and compliance monitoring through a unified web dashboard with optional multi-tenant MSP Control Panel.
Is Panorama9 a public or private company?
Panorama9 is a private company. It is classified as corporate owned and is currently operating.
When was Panorama9 founded?
Panorama9 was founded in 2010. It employs 11 to 50 people.
Where is Panorama9 based?
Panorama9 is headquartered in San Francisco, United States, in the North America region.
How does Panorama9 make money?
One revenue line is on record: software Subscriptions (Per Agent).
Who are Panorama9's main competitors?
Direct peers on record are NinjaOne, Atera, ConnectWise (Automate / ScreenConnect), Kaseya (VSA / Datto RMM), Syncro and N-able (formerly SolarWinds MSP). Broad incumbents are ManageEngine Endpoint Central and Freshworks (Freshservice). TeamViewer is listed as an others. Action1 Corporation is listed as an emerging player.
Does Panorama9 have an API?
Yes. Panorama9 offers a REST-based API that provides direct access to data that populates the Panorama9 Dashboard. Access comes complimentary with every Panorama9 account with no usage charges. API tokens are generated through the Panorama9 Dashboard (Manage -> Extensions) or the MSP Control Panel (Extensions -> API). The API supports cascading authority for MSP accounts to access client Dashboard information. Developer documentation including coding examples is available at http://developer.panorama9.com. Developer documentation is at developer.panorama9.com.
What industry is Panorama9 in?
Panorama9's product category is IT Monitoring and Management Software. Its primary akta.pro industry code is HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 518 and its SIC code is 7370.