5x5 Telecom

What 5x5 Telecom does

5x5 Telecom (legal entity 5×5 Industries, LLC) is a private Internet Service Provider, Managed Services Provider, and VoIP carrier founded in 2013 and headquartered in Pasadena, California. The company deploys fiber-based connectivity end-to-end on data center-grade hardware, serving commercial real estate properties, building owners, and commercial tenants across the continental United States. Its primary revenue-generating offerings are subscription-based Enterprise Internet Service (fiber, SD-WAN, IP transit, transport, dark fiber, fixed wireless, 5G/4G LTE, and colocation), Managed Services (firewall, anti-virus, LAN/Wi-Fi, DDoS protection, cloud backup, managed cloud across AWS/Azure/Oracle/Google, and physical security), and VoIP Telephone Service (unlimited calling, auto attendant, Zoom/Teams compatibility). A branded differentiator is Connected Square Footage™, a trademarked service that extends a tenant's private office network across an entire property at consistent speed and security.

The company's business model is subscription-recurring across all three revenue streams, with internet pricing tied to bandwidth (most customers fall between 1G×1G and 10G×10G) and VoIP sold at a flat monthly rate. Go-to-market combines direct enterprise field sales targeting building owners and property managers, inside sales with 24/7 US-based support, and channel partnerships with commercial real estate owners, property managers, and developers — supplemented by a self-service customer portal. Standard installation in 1–2 days and a 99.999% network availability SLA with <45ms latency guarantee are positioned against the 30–90 day install times typical of larger incumbents, and 60-minute ticket response is offered as standard support.

5x5 is led by CEO and Founder Marc Gittleman, who also chairs the board; he previously served as Executive Vice President – Property Services at Rising Realty Partners, overseeing CRE operations across approximately 4.1 million square feet, and has GP experience on more than $1B of data center and commercial real estate acquisitions. The company employs 11–50 people, operates solely within the continental United States, and has not disclosed any external funding rounds or acquisitions.

Name

5x5 Telecom

Legal name

5×5 Industries, LLC

Website

https://5x5tele.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

5x5 Telecom is a private ISP, Managed Services Provider, and VoIP carrier serving commercial real estate owners, building tenants, and select residential developers across the continental United States, delivering fiber-based enterprise internet, managed IT/security, and unified communications on a subscription model.

Ownership category

akta.pro rank

Product category

Internet Service Provider / Telecommunications Services

NAICS

All Other Telecommunications (517810), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industries

Private LTE/5G Network Operators & Managed Services (HDAIAGAA), Wireless Networking Services (Wi‑Fi, Private LTE/5G) (BPAEAEAE)

Keywords

• Fiber internet services
• Managed network services
• VoIP telephone services
• Enterprise connectivity
• Commercial building internet

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Enterprise Internet Services: Monthly recurring charges for fiber internet, IP transit, transport, and related connectivity services. Pricing based on bandwidth requirements (typically 1G x 1G to 10 Gig x 10 Gig for most customers).
2. Managed Services: Monthly recurring charges for managed firewall, anti-virus, SD-WAN, LAN, Wi-Fi, cloud backup, endpoint monitoring, and other security/IT services.
3. VoIP Telephone Services: Flat monthly rate for VoIP telephone services including unlimited calling, voicemail to email, auto attendant, and 100+ features. Competitive pricing whether for boutique office or distributed call center.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels4 records

Core offering

5x5 Telecom is an Internet Service Provider (ISP), Secure Managed Services Provider (MSP), and VoIP telephone company that delivers fiber-based enterprise internet, managed IT/security services, and cloud telephony to commercial real estate properties and business tenants across the continental United States. The company distinguishes itself through 1-2 day standard installations, a 99.999% network availability SLA, and its proprietary Connected Square Footage™ service that extends a customer's secure office network throughout an entire building.

Product overview

5x5 Telecom is an Internet Service Provider (ISP), Secure Managed Services Provider (MSP), and VoIP Phone company offering a unified portfolio of connectivity and communications services. The core offerings include Enterprise Internet Service (fiber-based business internet with SD-WAN, IP transit, dark fiber, fixed wireless, and colocation), Managed Services (comprehensive security and IT management including firewall, anti-virus, LAN, Wi-Fi, DDoS protection, disaster recovery, cloud backup, and managed cloud across AWS/Azure/Oracle/Google), and VoIP Telephone Service (unlimited calling with enterprise features compatible with Zoom and Teams). A key differentiator is Connected Square Footage™, a proprietary service that extends the secure office network throughout entire properties. The company serves commercial real estate properties and businesses with a focus on next-day installation and a 99.999% SLA.

Differentiator

Problem solved

Functional benefit

Brands

• Connected Square Footage™: A service program that provides private, secure office wireless network throughout a building property at the same speed and security as in the office.

Products and services

• Enterprise Internet Service

Quantifiable outcome

• 1-2 day installation vs 30-90 days for competitors
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Cox Business: Business arm of a major US cable operator offering fiber internet, managed networking, and VoIP to commercial customers across multiple regions.
• Consolidated Communications (now part of Searchlight Capital/Tiptree): Regional fiber and managed services provider with a portfolio of enterprise internet, voice, and managed IT — directly comparable bundled offering to 5x5 at larger scale.
• Astound Broadband (formerly Wave/Wave Business): Regional fiber and managed services provider to SMB and mid-market commercial customers; comparable bundled internet/voice/managed services model.
• Crown Castle: Owns extensive fiber and small-cell infrastructure, including private networks and building connectivity; an established player in the same enterprise/private connectivity space as 5x5.
• Zayo Group: Large-scale enterprise fiber, wavelength, and managed connectivity provider serving commercial buildings and data centers; broad incumbent that competes for the same enterprise fiber customers as 5x5.
• Spectrum Business (Charter Communications): Large national ISP serving SMB and enterprise with internet, voice, and managed services; an incumbent that competes for tenants and building contracts in CRE properties.
• Lumen Technologies: National carrier with enterprise fiber, voice (including UCaaS/VoIP), and managed services; broad incumbent that competes for the same commercial building and enterprise customers.

Direct peers

• TPx Communications (now part of CSG): National managed services provider offering UCaaS, managed SD-WAN, and internet to SMB and mid-market — direct overlap with 5x5's bundled Internet + Managed Services + VoIP offering.
• Race Telecommunications: Fiber ISP headquartered in Southern California delivering enterprise-grade internet, voice, and data services to commercial properties — closely comparable customer base and product set to 5x5.
• GeoLinks (Clearwave Fiber): California-based business fiber ISP with a similar focus on commercial buildings and enterprise-grade SLAs; competes directly with 5x5 in the Southern California CRE market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/5x5Telecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 5x5 Telecom