TekTone Sound & Signal Mfg., Inc.

What TekTone Sound & Signal Mfg., Inc. does

TekTone Sound & Signal Mfg., Inc. is a Franklin, North Carolina-based, family-owned manufacturer of healthcare communication systems, founded in 1973 and operating for over 50 years. The company designs, manufactures, and supports the Tek-CARE platform, a family of wired and wireless nurse call systems (Tek-CARE3000, Tek-CARE400 GEN3, Tek-CARE120, Tek-CARE500, Tek-CARE570), along with the Tek-CARE700 Wander Management System, Tek-ALERT Integration Manager, emergency call systems (Tek-SAFE, CM800, DS100), and Tek-ENTRY apartment entry systems. Architecture centers on the NC475 Tek-CARE Appliance Server and integrations spanning HL7 ADT, Real-Time Location Systems (RTLS), MQTT, Zigbee motion detectors, Vayyar TC750 fall detection, Apple TV, and the iOS/Android Tek-CARE Staff App.

TekTone manufactures approximately 80% of its products in-house at a 72,262-square-foot consolidated facility in Franklin, NC, and holds uninterrupted ISO 9001 quality certification (upgraded to ISO 9001:2015 in 2018), UL 1069 listing for hospital signaling and nurse call equipment, and UL 2560 listing for emergency call systems. Its primary customers are healthcare facilities — hospitals, skilled nursing facilities, assisted/independent living communities, CCRCs/Life Plan communities, ambulatory surgery centers, and psychiatric/behavioral health facilities — with secondary commercial and residential markets served through the legacy Tek-ENTRY apartment intercom line.

The business model is predominantly hardware-led, supplemented by software/platform services associated with the Tek-CARE platform and recurring maintenance support, plus training services. Pricing is quote-based and not publicly disclosed; contracts run on multi-year terms, particularly within the National Accounts Program targeting multi-facility operators. Go-to-market combines a direct sales team, regional manufacturer representatives covering U.S. territories, and the global TekTone Elite Partners (TEPs) distribution network spanning hundreds of resellers across five continents. The company maintains core partnerships with AHCA/NCAL and LeadingAge industry associations, plus channel relationships with integrators and resellers including All Digital Technology, Safe and Sound Security, ELDRE Solutions, Freedom Communications, and Storm Medical.

Name

TekTone Sound & Signal Mfg., Inc.

Legal name

TekTone Sound & Signal Mfg., Inc.

Website

https://tektone.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

TekTone Sound & Signal Mfg., Inc., founded in 1973 and headquartered in Franklin, North Carolina, designs and manufactures the Tek-CARE platform — wired and wireless nurse call systems, wander management, and emergency call systems — for hospitals, skilled nursing facilities, assisted living communities, and CCRCs worldwide.

Ownership category

akta.pro rank

Product category

Healthcare Communication and Nurse Call Systems

NAICS

Other Communications Equipment Manufacturing (334290)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE)

akta.pro secondary industry

Installation, Wiring & Retrofit Services for Intercom/Doorbell Systems (HSAHAIAI)

Keywords

• Nurse call systems
• Healthcare communication systems
• Wander management systems
• Apartment entry systems
• Emergency call systems

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Primary revenue stream from manufacturing and selling nurse call systems, communication devices, and infrastructure equipment. Products are manufactured in-house at the Franklin, NC facility.
2. Software Services: Software and platform services associated with the Tek-CARE system including updates and integration capabilities
3. Professional Services: Training services provided to customers on proper use and maintenance of TekTone systems

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

TekTone designs, manufactures, and sells integrated healthcare communication systems under the Tek-CARE platform, including wired and UL-listed wireless nurse call systems, wander management systems for dementia and at-risk residents, alert integration management, and emergency call systems. The company also manufactures Tek-ENTRY apartment entry and intercom systems for residential and commercial buildings, with approximately 80% of products produced in-house at its Franklin, North Carolina facility and sold globally through a network of TekTone Elite Partners, regional manufacturer representatives, and direct enterprise sales.

Product overview

TekTone Sound & Signal Mfg., Inc. offers the Tek-CARE platform, a comprehensive suite of healthcare communication and nurse call systems comprising both wired and wireless solutions. The core product line includes nurse call systems ranging from affordable tone-visual systems (Tek-CARE120) to high-end two-way audio/visual systems (Tek-CARE400 GEN3, Tek-CARE3000), as well as wireless nurse call systems (Tek-CARE500, Tek-CARE570). The platform is unified through the Tek-CARE architecture, with the NC475 Appliance Server providing central management and the Tek-CARE Staff App enabling mobile notifications. Complementary solutions include the Tek-CARE700 Wander Management System for dementia care, Tek-ALERT Integration Manager for cross-system integration, emergency call systems (Tek-SAFE, CM800, DS100), and apartment entry systems (Tek-ENTRY). The company also manufactures peripheral devices including pull-cord stations, smoke detectors, and dry contact modules. Legacy products (Tek-CARE400 P5+, Tek-CARE160, Tek-CARE NC110 & NC150, Tek-CARE300 III) continue to be supported for existing installations.

Differentiator

Problem solved

Functional benefit

Products and services

• Tek-CARE3000 Supervised, microprocessor-based hard-wired nurse call system offering two-way audio and visual communication between patients and staff, and staff-to-staff communication, with flexible configuration tools and modular components.
• Tek-CARE400 GEN3 High-end nurse call system with redesigned Patient Stations featuring tri-color call LEDs, dual AUX inputs, up to six TC120 peripherals, three programmable buttons, and HL7 ADT/RTLS integration capabilities.
• Tek-CARE120 Affordable tone-visual nurse call system with compact touchscreen master station (wall- or desk-mounted), pleasant call tones, attractive stations, and a simplified two-wire system.
• Tek-CARE500 Wireless Nurse Call System UL 2560 Listed wireless nurse call system with portable pendants that allow residents to roam while maintaining emergency call capability, supporting emergency and check-in switches, smoke detectors, door/window monitors, and motion detectors.
• Tek-CARE570 Wireless Nurse Call System Versatile wireless nurse/emergency call system using high-frequency network with long-range wireless signaling, offering emergency call switches, pendant transmitters, door alarms, and universal transmitter; designed for smaller Assisted Living, Independent Living, and Life Plan Communities.
• Tek-CARE400 P5+ Nurse Call System Legacy flexible nurse call system with full-duplex two-way audio, multicolor dome lights, customizable station buttons, and integration options using simple CAT5 wiring.
• Tek-CARE160 Nurse Call System Two-way communication nurse call system; legacy product no longer offered for new installations but fully supported with replacement parts for existing installations.
• Tek-CARE NC110 & NC150 Nurse Call Systems Basic direct-select nurse call systems; NC110 uses three levels of tones and lights, while NC150 adds two-way voice communication. NC110 remains in production and is one of TekTone's best sellers.
• Tek-CARE300 III Nurse Call System Mid-range audio/visual nurse call system with master station featuring color LCD display, continuous display of nurse/aide location, master-to-master intercom, stat calls, and calls displayed in order of priority and origination time.
• Tek-CARE700 Wander Management System Wander management system that lets dementia and at-risk residents move freely about a facility while preventing them from wandering off, with door controllers, keypads, magnetic switches, resident ID monitoring, and loiter detection.
• Tek-ALERT Integration Manager Integration manager that allows facilities to seamlessly integrate calls and activities from all Tek-CARE systems and route calls appropriately, with customized management reports and convenient display options.
• Tek-SAFE Area of Rescue Assistance System

Quantifiable outcome

• Zero product lines discontinued or obsoleted in 50+ years of operation

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• NASVH (National Association of State Veterans Homes)minorOthersIndustry association partnership with National Association of State Veterans Homes for nurse call and communication solutions for veteran care facilities
• LeadingAgecoreOthersStrategic partnership with LeadingAge, a leading organization representing nonprofit providers of aging services, positioning TekTone as a trusted solutions provider for member organizations
• Florida Argentum ChapterminorOthersPartnership with the Florida chapter of Argentum (formerly Assisted Living Federation of America) for senior living industry engagement in Florida
• ASCA (American Safety & Health Association)minorOthersPartnership with American Safety & Health Association for workplace safety and health certification awareness
• NCSLA (National Association of State Contract Administration)minorOthersPartnership with NCSLA for state contract administration professionals
• AHCA/NCAL (American Health Care Association/National Center for Assisted Living)coreOthersPartnership with AHCA/NCAL, the largest association representing skilled nursing care facilities and assisted living communities in the United States
• ELDRE Solutions GroupminorChannel Partner/ Reseller/ DistributorDistribution partner/reseller for TekTone products in specific territories
• Freedom CommunicationsminorChannel Partner/ Reseller/ DistributorDistribution partner/reseller for TekTone products in specific territories
• Storm MedicalminorChannel Partner/ Reseller/ DistributorDistribution partner/reseller for TekTone healthcare communication products
• TekTone Elite Partners (TEPs)coreChannel Partner/ Reseller/ DistributorGlobal network of hundreds of authorized distributors and service providers selling and supporting TekTone nurse call and communication products across five continents

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Critical Alert Systems: Critical Alert Systems provides nurse call, RTLS, and patient engagement solutions targeted at hospitals and behavioral health facilities. Direct competitor to TekTone in wired/wireless nurse call with similar mid-market positioning.
• Cornell Communications: Cornell Communications manufactures nurse call, emergency call, and apartment entry/intercom systems, with strong presence in senior living and multifamily residential markets. Direct competitor to TekTone across its core and apartment entry product lines.
• Jeron Electronic Systems: Jeron manufactures nurse call, wireless emergency call, and intercom/entry systems for healthcare, senior living, and commercial markets. Direct peer to TekTone across nurse call and apartment entry product lines.
• Stanley Healthcare (Securitas Healthcare): Securitas Healthcare (formerly Stanley Healthcare) provides RTLS, wander management, and healthcare asset tracking solutions. Direct competitor to TekTone's Tek-CARE700 Wander Management system and RTLS integrations.
• Ascom: Ascom is a global provider of healthcare communication and workflow solutions, including nurse call systems, mobile clinical communications, and patient monitoring. Direct overlap with TekTone's wired/wireless nurse call and Staff App offerings.
• RF Technologies (Code Alert): RF Technologies designs and manufactures wander management, resident security, and emergency call systems including the Code Alert brand. Direct peer to TekTone's Tek-CARE700 and emergency call product lines in senior care.
• West-Com Nurse Call Systems: West-Com is a long-standing manufacturer of healthcare communication and nurse call systems serving hospitals and long-term care facilities. Direct competitor with overlapping target customers and product categories to TekTone.
• Rauland (AMETEK): Rauland, a division of AMETEK, is one of the most established nurse call and healthcare communication system manufacturers in North America. Direct competitor to TekTone's Tek-CARE platform across hospitals and senior care facilities.

Broad incumbents

• Tunstall Healthcare: Tunstall Healthcare is a larger, established provider of telecare, telehealth, and assisted living technology solutions across Europe, North America, and Australasia. Broader incumbent with overlapping senior care and emergency call product categories.
• Hill-Rom (Baxter): Hill-Rom, now part of Baxter International, offers a broad portfolio of hospital solutions including nurse call systems under the Voalte and Hillrom brands. Operates as a larger incumbent with deeper hospital system relationships than TekTone.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tektone_nc
• YouTubeyoutube.com/user/TekToneNurseCall
• Facebookfacebook.com/tektone-sound-signal-128500297209951
• LinkedInlinkedin.com/company/303534
• Instagraminstagram.com/tektone_nc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TekTone Sound & Signal Mfg., Inc.